Computer-mediated Context Research Articles

“How Edge Are You?” Constructing Authentic Identities and Subcultural Boundaries in a Straightedge Internet Forum

We analyze how participants in an internet forum dedicated to the straightedge subculture articulate and express subcultural identities and boundaries, with particular attention to how they accomplish these tasks in a computer‐mediated context. Through participant observation, “focused discussions,” and interviews, we explore the complexity of identity‐making processes in terms of cyberspace and subculture, conceptualizing identification as occurring at the intersection of biography, subculture, and technology. We find that the internet influences how individuals participate in subcultural communities by analyzing their claims for authenticity and how they position themselves in relation to subcultural boundaries. This article provides insight into the dialectic relationship between participation in a subculture and in an internet community.

Gender, Language And Computer-mediatedCommunication

This research aimed to investigate gender and language in the context of educational computer-mediated interactions. As the use of online discussion groups in campus-based education increases, so does the need to investigate the impact of gender on language and communication styles in this context. It has been claimed that the lack of social context cues in computer-mediated communication (CMC) equalises participation, resulting in a more democratic environment than face-to-face communication. However, gender differences in power and language use have been found online. In total, 197 students (148 females, 49 males) participated in open-ended online discussion as an optional part of their introductory psychology module. Informed consent was sought from the online participants to download the electronic discourse for analysis using Atlas.ti 4.2. Participation and language use were analysed using a combination of quantitative and qualitative methods. A detailed coding scheme was developed during the pilot study that incorporated various linguistic, stylistic, paralinguistic and task variables. This coding scheme was used in subsequent studies and 699 messages from four studies were coded in total. Males and females were similar overall with regard to participation as shown by the total number of posts and mean number of words per post. However, gender-related patterns in language use and interaction styles were found. The results are discussed in relation to previous literature on gender and language in both face-to-face and computermediated contexts and in relation to the democratising theories of CMC. The implications of the results for the use of CMC in Higher Education will also be considered.

Computer-Mediated Negotiation of an Escalated Conflict

This study analyzed style of handling an escalated conflict in a computer-mediated negotiation context. Literature focusing on negotiation and media evidenced two contradictory perspectives. One of them asserted that negotiators are less integrative when interacting in a computer-mediated context. The other perspective affirmed that a barrier in the communication enhances integrativeness. These contrary perspectives motivated the present study. In a computer-mediated negotiation setting a confederate escalated the conflict with the participants in a standardized way. Interactions were recorded and two groups of coders assessed the use of avoiding, compromising, problem solving, accommodating, and forcing. Results showed a higher use of avoiding and a decrease in forcing behavior along the computer-mediated interaction. Results from revised literature regarding face-to-face context show a different pattern consisting of an increase in forcing behavior and compromising along the encounter. Practical implications of results are discussed.

The Effects of Asynchronous Computer-Mediated Group Interaction on Group Processes

This article reports a study undertaken to investigate some of the social psychological processes underlying computer-supported group discussion in natural computer-mediated contexts. Based on the concept of deindividuation, it was hypothesized that personal identifiability and group identity would be important factors that affect the perceptions and behavior of members of computer-mediated groups. The degree of personal identifiability and the strength of group identity were manipulated across groups of geographically dispersed computer users who took part in e-mail discussions during a 2-week period. The results do not support the association between deindividuation and uninhibited behavior cited in much previous research. Instead, the data provide some support for a social identity perspective of computer-mediated communication, which explains the higher levels uninhibited in identifiable computer-mediated groups. However, predictions based on social identity theory regarding group polarization and group cohesion were not supported. Possible explanations for this are discussed and further research is suggested to resolve these discrepancies.

The Effects of Asynchronous Computer-Mediated Group Interaction on Group Processes

This article reports a study undertaken to investigate some of the social psychological processes underlying computer-supported group discussion in natural computer-mediated contexts. Based on the concept of deindividuation, it was hypothesized that personal identifiability and group identity would be important factors that affect the perceptions and behavior of members of computer-mediated groups. The degree of personal identifiability and the strength of group identity were manipulated across groups of geographically dispersed computer users who took part in e-mail discussions during a 2- week period. The results do not support the association between deindividuation and uninhibited behavior cited in much previous research. Instead, the data provide some support for a social identity perspective of computer-mediated communication, which explains the higher levels uninhibited in identifiable computer-mediated groups. However, predictions based on social identity theory regarding group polarization and group cohesion were not supported. Possible explanations for this are discussed and further research is suggested to resolve these discrepancies.

Experiences of Women with Breast Cancer: Exchanging Social Support over the CHESS Computer Network

Using an existential¨phenomenological approach, this paper describes how women with breast cancer experience the giving and receiving of social support in a computer-mediated context. Women viewed their experiences with the computer mediated support group as an additional and unique source of support in facing their illness. Anonymity within the support group fostered equalized participation and allowed women to communicate in ways that would have been more difficult in a face-to-face context. The asynchronous communication was a frustration to some participants, but some indicated that the format allowed for more thoughtful inter action. Motivations for seeking social support appeared to be a dynamic process, with a consistent progression from a position of receiving support to that of giving support. The primary benefits women received from participation in the group were communicating with other people who shared similar problems and helping others, which allowed them to change their focus from a preoccupation with their own sickness to thinking of others. Consistent with past research is the finding that women in this study expressed that social support is a multidimensional phenomenon and that their computer-mediated support group provided abundant emotional support, encouragement, and informational support. Excerpts from the phenomenological interviews are used to review and highlight key theoretical concepts from the research literatures on computer-mediated communication, social support, and the psychosocial needs of women with breast cancer.

The Gendered Interactional Patterns of Computer-Mediated Chatrooms: A Critical Ethnographic Study

This study explores the gendered discourse of social-based computer-mediated contexts. Specifically, the critical ethnography explicates the patterns of discourse of both a sports-related (masculine-dominated) chatroom and a female-based (feminine-dominated) chatroom. Through the participant observations, the researcher discovered that traditionally masculine and feminine forms of discourse dominate the chatrooms. Furthermore, the groups constructed and maintained normative forms of behavior. Masculine participants were aggressive, argumentative, and power oriented. While feminine participants sought relationships and intimacy, they were often dominated and overpowered by the aggressive discourse of the masculine members. The findings have significant implications for the construction of gender in cyberspace, the normative behavior of computer-mediated communication, and power and gender in the use of technology.

?Anonymity is part of the magic?: Individual manipulation of computer-mediated communication contexts

This study looks at the behavior of self-selected users of an electronic bulletin board system (BBS). Its goal is to investigate the reported lack of social context cues in computer mediated communication contexts. Using participant observation methods, the study demonstrates how BBS users establish online identities. The study also identifies communication “leaders” who maintain their identities and leadership roles through manipulation of the BBS social context. These findings appear to contradict perspectives that characterize computer-mediated communications as “deindividuated” (Kiesler et al, 1984).