Computer-based Services Research Articles

The digital revolution in India: bridging the gap in rural technology adoption

This study investigates the factors that influence the adoption of digital technology in rural areas of India, with a focus on the Digital India Program (DIP). By analyzing the age distribution, education levels, technology adoption rates, and utilization patterns among rural populations, this research provides insights into the effectiveness of the DIP in targeting specific demographics and promoting digital inclusion. Quantitative data were collected from 400 respondents in Kalahandi District in the Odisha state of India. The data collected were analyzed using SPSS. The findings reveal a predominantly young population in rural India, indicating a workforce with significant economic potential and a higher likelihood of embracing digital technologies. Moreover, the study highlights the high levels of education among respondents, indicating a population well-equipped to understand and benefit from digital initiatives. Unexpectedly, the research shows a higher rate of digital technology adoption among female respondents, challenging the perception of gender disparities in technology access. This finding suggests that the DIP has played a vital role in bridging the gender gap and empowering women in rural areas. Additionally, the study uncovers a trend towards mobile-based services over computer-based services, signaling a shift in technology utilization patterns. This emphasizes the need to prioritize mobile technology and improve connectivity in rural areas to ensure wider access to digital platforms.

Implementation of the National Land Information Management System (SIMTANAS) at the Kupang City Land Agency

In an effort to change the pattern of serving the public, the National Land Agency, especially in the Kupang City Land Agency, has been providing computer-based services since 1997. Land Office Computerization (KKP) or Land Office Computerization (LOC) creates orderly land administration, improving the quality of land information. Case studies in the field, the informants in this study are employees who work in the Head of General Affairs and Personnel Affairs, Head of Land Measurement and Mapping Sub-section, Plan and Budget Compilation Officer, and Land Infrastructure Officer. Next, the researcher will carry out the stages of data collection according to Creswell as qualitative observation, qualitative interviews, qualitative documents search and qualitative audio and visual material and visual materials). The implementation model that researchers will use is the George Edward model to analyze the process of implementing the National Land Information and Management System (SIMTANAS) policy at the Kupang City Land Agency. On the side, the disposition found that SIMTANAS has only been running in its implementation in the survey, measurement and mapping sections. From the side of human resources, the budget has been fulfilled.

The Effectiveness Of The Responsibility Of The Ministry Of Republic Of Indonesia Atr / Bpn On The Implementation Of Online Locket Services In The Kendal District Land Office

The State of Indonesia is known for its abundant natural wealth, land is one of the natural resources and also the main capital owned by Indonesia to support this natural wealth. Land administration in Indonesia is carried out by the National Land Agency. The objectives of this study are to: (1) analyze and also explain that the National Land Agency changes non-online services to online services into online services, (2) Analyzes and also explores how the effectiveness of the Land Deed Making Officials' responsibilities in implementing online counter services made by ATR / BPN, (3) Analyze and also provide solutions related to problems that occur at the National Land Office. The approach method in this research is juridical empirical. The research specification used is descriptive. Sources of data used in this study consist of primary legal data, secondary legal data. Methods of data collection using literature studies and interviews, research locations in Kendal district, data analysis methods using deductive logic, followed by identifying legal discussions, the last step is to interpret and also construct legal materials. The research problems were analyzed by using the theory of benefit and also the theory of legal certainty. Based on this research, it can be concluded that: (1) Long queues and also difficult to control make the Ministry of Agrarian Affairs and Spatial Planning / National Land Agency create computer-based services that aim to carry out Land Management. (2) The PERMATA Online Counter service made by the Ministry of Agrarian Affairs and Spatial Planning / National Land Agency of Kendal Regency is arguably not effective enough because the server's limited menu is not completely perfect. (3) the obstacles that have been faced by the Ministry of Agrarian Affairs and Spatial Planning / National Land Agency related to effectiveness related to the Online Counter Service system of the Ministry of Agrarian Affairs and Spatial Planning / National Land Agency in Kendal Regency, one of the obstacles is the lack of human resources.

Sistem Informasi Manajemen Pelayanan pada Klinik Pratama Dengan Metode CRM

Information systems become the main thing in a company, in terms of supporting the development of the business. Information systems can facilitate the performance of a business entity. With the existence of an information system, it is expected that a business can be more optimal in managing business reporting both needed by internal and external parties. To be able to provide effective and efficient services, computer-based services that need to be done. The method used in making this application is the Prototyping method with this method is a method for building a software that is not too large and human resources involved in a limited amount. The steps taken are planning, analysis, system design, implementation. The purpose of making this application is to facilitate patients in the service of information and examinations. As well as saving addresses and energy by building this prototype system. There is also a strategy developed in the form of customer relationship management (CRM) is a strategy used by companies to manage interactions with customers and potential customers. CRM helps organizations streamline processes, build customer relationships, increase sales, improve customer service, and increase profitability. The results of the research found in making proptotypes at the Sri Panimbing Klaten Clinic are able to provide information that can be accessed anywhere and at any time as well as online reservation services that make it easy for patients, doctors, and administrators to conduct the queue process.

Peningkatan profesionalitas layanan aparatur desa berbasis e-desa bagi pegawai kantor Desa Rimba Makmur

Pentingnya kualitas bagi pegawai desa dalam pelaksanaan layanan dan pembangunan dari hasil penelitian menunjukan bahwa faktor sikap mental, faktor disiplin, faktor pendidikan bidang pelayanan akan turut menentukan pelaksanaan tugas bagi setiap pegawai pemerintah Desa. Pengabdian pada masyarakat ini bertujuan untuk meningkatkan kualitas pegawai serta penguasaan perangkat teknologi dan informasi pada pegawai Kantor Desa Rimba Makmur. Memberikan wawasan pengetahuan tentang pentingnya peningkatan profesionalitas dalam memberikan layanan terhadap masyarakat berbasis teknologi. Sasaran pengabdian adalah seluruh pegawai, dilanjutkan seluruh RT dan RW serta Kadus. Permasalahan diselesaikan dalam tiga tahapan kegiatan yaitu persiapan, pelaksanaan, dan evaluasi. Persiapan dilakukan dengan melakukan survey pendahuluan untuk melihat kondisi di lapangan mengenai rencana pengembangan layanan berbasis teknologi informasi dan komputer. Pelaksanaan dilakukan dengan pembenahan teknologi perangkat keras dan lunak disertai dengan pelatihan, dilanjutkan dengan diskusi tanya jawab dan latihan sebagai bentuk kegiatan simulasi untuk seluruh pelayanan yang disediakan oleh Kantor Desa. Evaluasi kegiatan dilakukan untuk masing-masing tahap dengan mengumpulkan dan menyimpulkan data dari masing-masing tahapan kegiatan. Setelah evaluasi, dilanjutkan implementasi pelaksanaan sistem langsung berinteraksi dengan masyarakat. Dalam periode tertentu dilaksanakan evaluasi untuk melakukan perbaikan secara berkelanjutan. Hasil kegiatan pelatihan menunjukkan keberhasilan dengan indikasi adanya peningkatan kepuasaan dari internal maupun masyarakat.

An AmI-based and privacy-preserving shopping mall model

Nowadays, large shopping malls provide tools to help and boost customers to buy products. Some of these tools melt down digital operations with physical ones executed by customers into blended commerce experiences. On the other hand, ambient intelligence (AmI) represents a paradigm focused on equipping physical environments to define ergonomic spaces for people interacting with computer-based localized services which are ubiquitously accessible. In this context, we propose a framework based on cellular automata (CA), a very well known formal computational model, suitable to abstract services deployed into an AmI-based environment preserving certain privacy levels of shoppers’ information. CA-based algorithms are advantageous because they are distributed, scalable, on-line and require low costs to be deployed. This work proposes a recent application of CA, namely Cellular ANTomata, to implement a service by which shoppers are guided to find the suitable offerings for items in their shopping lists. A further result provided by this paper is the instantiation of a protocol for privacy-preserving shopping experience in the shopping mall.

Regime Change in Romania: A Quarter-Century Impact on Libraries

This paper takes a fresh look at the transformative events that marked the development of the library scene at the twenty-fifth anniversary of regime change in Romania. It examines their significance for the country’s postcommunist trajectories by linking the past, present, and future of library development. Libraries of all types have been affected in either a positive or negative way during the past twenty-five years. Currently, there is no strategy at the national level to coordinate library development or to establish priorities and directions for growth. Due to significant financial aid from the Bill & Melinda Gates Foundation, the public library sector has made significant progress, especially in the diversification of computer-based services offered to the communities they serve. Higher education has witnessed the advent of private universities, although oftentimes not endowed with adequate libraries. The public and academic library network has embraced the new information and communications technology. School libraries, although high in numbers, have remained anchored in the past, with a few exceptions. Many special libraries have disappeared, along with their parent institutions. Despite its moving into a modern edifice, the National Library of Romania is yet to identify its role, goals, mission, and vision for the information society. Two major library associations have elevated librarianship to a professional status, but they act independently of each other and their programs never intersect. Library legislation and other laws provide the legal framework for libraries, the publishing industry, and the information and communications field. Despite the progress reported by libraries, usage continues to remain very low. The public’s perception of libraries’ role in society has not yet crystallized. Insufficient funding prevents Romanian libraries from performing at the same parameters as their counterparts in economically developed countries.

Computer Infrastructure Facilities and Services at National Institutes of Technology Libraries in India

Computer infrastructure plays a critical role in the academic system for meeting teaching, learning and research needs. Libraries are an integral part of academic system. Adequate infrastructure facilities support academic libraries share their resources and services in an effective way. National Institute of Technology, erstwhile regional engineering college, are prime institutions and benchmark for technical education in India in the field of engineering, science and technology. This paper discusses the computer infrastructure facilities available at National Institutes of Technology across India and current status of computer-based library services offered by these institutions.

Foundations Of Service Science Management And Business

This paper continues with the conspectus of Service Science for academicians and practitioners. It follows the previous paper, entitled Foundations of Service Science: Concepts and Facilities, with the express purpose of defining the scope of the discipline. A thriving flexible service economy has emerged through globalization and digitization, and as a direct result, the modern enterprise has a dynamically changing boundary based on a portfolio of services obtained through make, buy, or rent decisions. Through the application of information and communications technology (ICT), many organizations have adjusted everyday operations enabling them to go through a transformational process to achieve revenue growth by being able to respond more quickly to changing market conditions and by being more effective and efficient in the application of services. The viewpoint taken here is that service management and modern business usually employ a complex computer infrastructure, but their domain is by no means restricted to computer-based services.

Mobile MSN Messenger: Still a Complement?

In order to understand how mobile instant messaging services can fit into the usersâ?? current communication behavior, Ericsson Research performed a qualitative user study in Sweden in May 2007. The results showed that the respondents were positive towards (free of charge) mobile MSN Messenger and perceived it as an ex¬tension of the computer-based version that could be used anywhere. However, although MSN Messenger on the com¬puter definitely was considered as a â??must-haveâ?? application, the mobile version was only perceived as a â??nice-to-haveâ?? application and a complement to text mes¬saging (SMS). Almost one year later, in April 2008, Ericsson Research performed a short qualita¬tive follow-up study with the same set of respondents to un¬derstand if and how the mobile MSN Messenger usage had changed. The results actually revealed that none of the re¬spondents used mobile MSN Messenger anymore as the application no longer was free of charge. On a general level, the study highlights important considera¬tions when intro¬ducing computer-based concepts and Internet services in a mo¬bile environment.

As we think computerization: the challenges of establishing and maintaining computer-based library services in Nigeria

As we think computerization: the challenges of establishing and maintaining computer-based library services in Nigeria

Determinant Factors on the Adoption of Application Service Providers in Hospital Information Systems

Objective: An application service provider (ASP) is a business that provides computer-based services to customers over a network. The need for ASPs has developed due to increasing costs of information systems, which have far exceeded the price-range of small to medium sized businesses. The ASP could be considered as a potential strategy in hospital information systems (HIS). This study investigates significant factors influencing the adoption of an ASP in hospitals. Methods: Two survey instruments were developed for information technology (IT) experts in hospitals and IT companies, respectively, and a total of 101 responses were analyzed using SAS, version 9.1. Respondents' characteristics were presented using descriptive statistics, while factor analyses were performed for ASP characteristics and influencing factors for ASP adoption. Regression analyses enabled the understanding of relationships between factors and attitudes toward ASP adoption. Results: Nine factors were derived: efficiency, availability, responsiveness, security, resistancy, service quality, attitude toward information-oriented work of CEO or IT experts, environment, and user attitude. Except for responsiveness and CEO or IT experts’ attitude, the seven factors had significant effects on the adoption of an ASP in hospitals. In particular, security and user attitude showed negative effects on ASP adoption. There were variations in the subsystems of HIS. Conclusion: For adopting ASP in hospitals, efficiency, availability, security, resistancy, service quality, environment, and user attitude need to be considered, especially security and user attitude. This study allowed the understanding and comparative analysis of user (hospitals) and supplier (IT companies) perspectives of information systems in terms of ASP adoption in hospitals. (Journal of Korean Society of Medical Informatics 14-1, 9-23, 2008)

Blending scenarios of use and informal argumentation to facilitate universal access: Experience with the Universal Access Assessment Workshop method

The accessibility of interactive computer-based products and services has long been an issue of concern to the Assistive Technology (AT) and Human-Computer Interaction (HCI) communities. In recent years, there have been several efforts aiming to document the consolidated wisdom in the form of general guidelines and examples of best practice. Despite their sound human factors content, these guidelines require substantial interpretation by designers, before they can generate practically useful and context-specific recommendations. In this paper, we examine how this task can be aided by blending scenarios of use and informal argumentation in the context of a structured technique referred to as Universal Access Assessment Workshop (UA2W). The paper provides a review of the technique and proposes two instruments, namely scenario screening and growth scenarios, which can be used to structure the conduct of UA2Ws. Finally, the paper summarises recent experiences in the use of these techniques in the context of a case study, which seeks to provide universal access insight to the design of a ward-based service to patient medical data.

A Sketch of a Code for Developing Computer-Based Library Information Systems Based on Classified Catalogue Code of Ranganathan (Part - II)

This paper proposes a code for developing library information systems or their databases for converging the techniques belonging to the domain library and information science and the domain of information technology for designing, developing and implementing computer-based library information systems and services. The paper explains briefly, various concepts relating to specifying conceptual schema of a library database; identify and describe the attributes and data elements of entities that are relevant or needed for creating the library database records; and finally examines and restates some of the rules of classified code. http://dx.doi.org/10.14429/dbit.22.2.3561

Using Social Network Analysis to Examine the Time of Adoption of Computer-Related Services among University Faculty

Research relating to the diffusion of innovations in education has been based primarily on looking at individual characteristics as predictors of use. This study proposes to use social network analysis and diffusion research to study the diffusion of two computer-based administrative services within a university faculty network. The relationship of time of adoption and the number of network nominations received, centrality closeness, spatial proximity, and organizational unit proximity were examined. Participants were 66 faculty members in a college of education at a southern university. They were introduced to the services and asked to provide demographic information and to identify communication partners for advice, friendship, and discussion. Results indicated that the number of friendship network nominations received was negatively correlated with the time of adoption. No correlation was found between time of adoption and spatial and organizational unit proximity.

Patterns of Old and New Media Use among Young People in Flanders, Germany and Sweden

How do children and adolescents integrate the so-called `new' media, i.e computer-based media and services, as a part of their media environment? Will they displace other media? This question is analysed for three countries, Flanders, Germany and Sweden. The focus of the comparative analyses is to identify general trends in how young people deal with new media offers, rather than to describe and explain intercultural differences. First we report general findings on media availability and use of young people in the three countries. Television undoubtedly still occupies a dominant position in the lives of children and teenagers in all the countries involved. With regard to PC and television console games, availability and amount of use differ considerably, with Swedish young people being ahead of those in Flanders and Germany. Second, correlational and factor analyses lead to remarkably similar factor structures for the three factors, indicating that these correlations represent more general trends in how young people combine different media. Third, we define different patterns of media use in clustering the respondents according to their amount of use for different media. Finally, the results are discussed with regard to societal processes like individualization, globalization and economization.

An e-mail-based bibliographic information server

The National Centre for Science Information (NCSI), of the Indian Institute of Science (IISc), provides var ious computer-based information services to the researchers and scientists in academic and research and development (R & D) institutions in India. Foremost among them is the selec tive dissemination of information (SDI) service, provided in five different disciplines, using the appropriate abstracting/ indexing periodicals published by international bibliograhic agencies in computer-readable form on magnetic tapes. NCSI came on the e-mail network ERNET (Education and Research Network) - India's academic computer network - when its computer system, that runs under the UNIX environment, was connected to IISc's e-mail node through the campus- wide fibre optic network. With a view to providing better access to the bibliographic data which NCSI regularly acquires on tapes, an information server, bibserv, was devel oped that can be made available over ERNET from NCSI's computer system. An information server, or infoserver for short, is software that receives queries in predefined format by e-mail, executes the commands therein by searching the database and sends back the retrieved information or files by e-mail. The infoserver, bibserv, performs these operations on a bilbliographic database. It has the capabilities of: reading the mailbox to obtain the return address and the message lines from each mail arrived; parsing each line of the mes sage, which forms a command for the server, and executing the command if it falls within its set of built-in commands. The built-in commands are: help, which sends a help mes sage containing information on how to use the infoserver through e-mail; find, which finds and shows the number of records retrieved in response to a Boolean query; send, which sends the references and abstracts retrieved from the Boolean search executed, and list, which lists a page from the index of the database starting with a given keyword. To use bibserv, one can send an e-mail to bibserv@ncsi. iisc. ernet. in with one or more commands in the message body. Problems or queries relating to bibserv that require human intervention can be sent to help@ncsi. iisc. ernet. in. The bibserv software is written in the C language and implemented under UNIX System V Release 3.0. The search and retrieval modules that are developed for running the SDI service are utilised for bib serv. Sending the output file as the reply mail is imple mented by using system calls to one of the mail programs of the UNIX system. This paper describes the development and implementation of the bibserv software.

An Academic Library as an Integrated Information Centre: The Library of the Hungarian Academy of Sciences

In Hungary the system of national and universal library collections and services is provided, not by a single institution, but by the cooperation of three institutions: the ‘ELTE’ Budapest University Library (founded 1635), the National Széchényi Library (founded 1805) and the Library of the Hungarian Academy of Sciences (LHAS), the subject of this article. When the first president of the academy, Count József Teleki, founded the library with his own family collection of 30,000 volumes, he ordered that it should be put ‘at the disposal of all citizens of the country’. An international exchange of publications, begun in 1833, today covers about 1,600 institutions in nearly 80 countries. The library has the most important collection of scientific periodicals in Hungary. Computer-based services, most of which are provided on subscription, started with the Science Citation Index database at the beginning of the 1980s. An extension of the subscription services to cover the social sciences is in progress. Access is also being provided to specialized databases, e.g. in the field of economics, sociology and medicine. The latest development is the automation of library ‘housekeeping’ operations. This complex library automation programme is planned to be operational by 1992, and should provide LHAS with an integrated system of information collections and services capable of joining the integrated information system of a Common Europe.

Improving access to computer-based library and drug information services in patient-care areas

A project to increase access to drug and biomedical information through electronic linkage of drug information and library services to three patient-care areas is described. In February 1987, microcomputer work stations were installed in the Bexar County Hospital District's hospital emergency department, medical residents' office, and ambulatory-care clinic, as well as in The University of Texas Health Science Center's library reference area and drug information service office. Drug information was available on compact disk through the Micromedex Computerized Clinical Information System (CCIS) database, which includes DRUGDEX, POISINDEX, EMERGINDEX, and IDENTIDEX. Each work station was also connected to the library's computer via modem, allowing access to the Library Information System, books, journals, audiovisual materials, miniMEDLINE, and an electronic mail system. During the six-month project, the system was used 5487 times by 702 people. The system was successful in providing drug and other information in clinical settings and in introducing clinical staff members to new information technology. To increase access to the system after the project ended, the CD-ROM version was discontinued, and the distributed tape version of CCIS for VAX computers was added to the library's online information system, making drug information more available throughout the campus and teaching hospitals. In 1988-89 an average of 200 people accessed the tape version of CCIS each month. Although it is difficult to replace the convenience of an onsite library, at least some drug and biomedical information needs in the clinical setting can be met through computer networking.

Computer-Based Information Services in Food Science and Technology: A Survey of Users Interests. (Information User Studies 16)

It has been proposed to develop a computer-based information service at the National Information Centre for Food Science and Technology forming part of the Central Food Technology Research Institute (CFTRI) at Mysore. Before initiating the programme a users 'survey has been conducted to assess the users' acceptability of computer-based information services in food science and technology. It was found that in a nutshell majority of respondents conveyed their willingness to use the services.