Competitive Business Research Articles

Effect of top management knowledge value, knowledge-oriented culture and rewards on innovation performance and quality: the bridging contribution of knowledge-sharing process

Purpose Currently, innovation performance (IP) and innovation quality (IQ) are essential intertwined constructs that help small- and medium-sized enterprises (SMEs) thrive in a competitive business environment and achieve long-term success and sustainability. This paper aims to examine the effect of top management knowledge values (TMKVs), knowledge-oriented culture (KOC) and rewards on IP and IQ through knowledge sharing. Design/methodology/approach The authors used a deductive cross-sectional data approach and a standardized questionnaire adopted from the literature to obtain responses from the employees of Egyptian manufacturing SMEs. The authors based this study’s findings on 316 usable samples by applying the purposive sampling technique. Findings Using structural equation modeling (SEM) with path analysis using SmartPLS4, the findings of this study demonstrate that TMKV positively affects IP but not IQ. On the one hand, the KOC and knowledge-sharing process (KSP) are positive enablers of IP and IQ. On the other hand, knowledge-based reward (KBR) has an insignificant effect on IP and IQ. Moreover, while KSP mediates TMKV’s and KOC’s connections with IP and IQ, it does not mediate KBR’s relationship with IP and IQ. Practical implications This study’s findings will help policymakers and planners create strategies through knowledge management to improve employees’ vision, commitment and dedication, culminating in a favourable impact on IP and IQ. These findings highlight the need to foster a knowledge-based culture that promotes communication networks, establishes trust and enables individuals to make decisions to enhance organizational success, IP and IQ. Originality/value In the case of a developing country, this study helps to fill the gaps by offering an integrated framework that simultaneously explores knowledge management enablers, IP and IQ.

Competitiveness And Competitive Strategies

The business competitiveness is one of the most recurrent study topics in the last century and a matter of great concern in Latin American countries, given the changing conditions of the markets. This article aims to analyze the relationship between the strategic management of organizations and business competitiveness in order to validate the most significant actions that medium and small-sized enterprises in Colombia can adopt. A descriptive bibliometric analysis of publications in Scopus on strategic management and competitiveness was conducted. VosViewer was used to determine the co-occurrence between terms and authors. In the chosen database, 7,877 publications were found, of which 7,134 correspond to strategic management and 743 to business competitiveness. The data show that scientific production on strategic management was primarily concentrated in the years 2019 and 2023, with 583 and 586 publications, respectively (508 on average per year), while in business competitiveness, the years 2020 and 2021 had the highest outputs, with 75 and 77 publications, respectively (55 on average per year). At a global level, the countries with the highest productivity in publications, based on the search equations, are the United States, China, and the United Kingdom, with 320, 128, and 122 publications, respectively, during the period from 2013 to 2023, totaling 2,649 authors cited in cross-references. Thus, it is concluded that, based on the bibliometric analysis conducted in VosViewer using the search equations, co-occurrences were identified in 275 keywords across 11 clusters, which link the concepts of business competitiveness with competitive strategy, strategic resources, organizational competitive dynamics, and strategic planning. Essentially, these co-occurrences allow a holistic, systemic, and complex approach to the topic of strategic business competitiveness in the current environments faced by SMEs, characterized by unpredictability, disruption, and turbulence. The limitations identified in the development of this bibliometric analysis are based on the identification and application of a systematic literature review methodology, which enables an effective and concise bibliometric analysis. Additionally, the potential research areas that can be addressed include strategic business competitiveness, applicable to all micro, small, and medium-sized enterprises.

The Impact of Job Satisfaction and Transformational Leadership on Turnover Intention of Front-End Employees at PT.XYZ

In an era of increasingly fierce and dynamic business competition, a strong drive and effort are needed to achieve success to become a winner in business competition. In the process, several factors cannot be separated, there is the human resource factor. Companies must improve the quality of human resources but also maintains the quantity of human resources supply ti maintain the stability of company’s performance. One of the obstacles that a company experiences difficulties or obstacles in the process of running its business is the high turnover rate within a company. Therefore, companies need to think about strategies to retain employees who have high-quality of performance and know what factors influence employees' intentions to leave the company. The purpose of this study is to determine the description of Job Satisfaction, description of Transformational Leadership and the description of Turnover Intention in Front End Employees at PT. XYZ, as well as a description of the effect of Job Satisfaction on Turnover Intention and a description of the effect of Transformational Leadership on Turnover Intention in Front End employees at PT. XYZ. in Indonesia. This research method was conducted with quantitative research - causality, with the population of Front-End permanent and contract employees at PT. XYZ with a minimum 3-month service period. This study uses data collection techniques through a questionnaire consisting of 41 questions regarding the variables studied and the number of samples determined by Slovin's formula of 178 respondents where the sample determination uses a Proportionate stratified random sampling technique. The data analysis technique uses Structural Equation Modelling (SEM) with Partial Least Squares (PLS) technique using SmartPLS software version 3.2.8. The results of hypothesis testing state that Job satisfaction (-0.246) and Transformational Leadership (-0.562) have a significant influence and have a negative effect on Turnover Intention. This highlights the importance of conducting a thorough review of company policies and strategies related to Job Satisfaction and the implementation of Transformational Leadership to reduce Turnover Intention of Front-End employees at PT.XYZ.

A Study of Role of Online Platforms in Modern Recruitment Process

Recruitment plays a pivotal role in organizational success, directly influencing the quality of the workforce. In today’s competitive business environment, the process of attracting and selecting top talent has evolved significantly, particularly with the advent of e-recruitment. This paper examines the impact of e-recruitment on talent acquisition, with a focus on how technological advancements, particularly the Internet and social media platforms, have reshaped recruitment strategies. Online job boards, career portals, and professional social media platforms like LinkedIn have become essential tools for connecting employers with potential candidates. These digital tools facilitate the recruitment process by providing greater accessibility, cost-effectiveness, and speed compared to traditional methods. In the context of IT companies, such as Tech Mahindra, Infosys, and Awareness, e-recruitment has proven to be an effective strategy in attracting skilled professionals, especially in the high-demand IT sector. The study explores the benefits of e-recruitment, including wider candidate pools, faster hiring processes, and reduced recruitment costs. Additionally, it discusses the advantages and challenges of using social media platforms for recruitment, highlighting how organizations can leverage these technologies to enhance their hiring strategies. Finally, the paper identifies future research avenues and the evolving role of Human Resource Management (HRM) in a digitalized world, underscoring the importance of balancing technological tools with human judgment in the recruitment process.

Digital Marketing is a Determining Factor of Business Competitiveness

Digital Marketing is a Determining Factor of Business Competitiveness

Pengaruh Learning Capability and Integration Capability terhadap Kinerja Karyawan Perhotelan di Kota Bitung

The development of business competition in Indonesia is one of the most interesting phenomena to observe, especially with the globalization in the economic sector which increasingly opens up business opportunities to compete in various business fields and industries. One of the industries affected by globalization is the service industry such as hotels, telecommunications, transportation, manufacturing and banking. This study aims to analyze and describe the effect of learning capability and integration capability on the performance of hotel employees in Bitung City. This is done to improve the performance of hotel employees which will later have an impact on improving services and increasing tourist visits to Bitung City. This study uses a quantitative approach by distributing questionnaires to hotel employees in Bitung City. Data processing and analysis are carried out using SPSS software to maintain the objectivity of the research data. The analysis used in this study is descriptive statistical analysis and hypothesis testing. The results of the study showed that the multiple correlation value was 0.745, this indicates that there is a significant positive relationship between Learning Capability and Integration Capability together on employee performance. Furthermore, from this correlation value, a determination coefficient value (R2) of 0.529 was obtained, which means that 52.9% of the employee performance variable is influenced by the Learning Capability and Integration Capability variables, the remaining 58.1% is explained by other variables.

Pengaruh Marketplace Maxim Terhadap Tingkat Penjualan Pada UMKM di Kota Gorontalo

This study aims to analyze the effect of the use of the Maxim marketplace application on the level of sales of MSMEs in Gorontalo City. This study uses a quantitative method using the SmartPLS 4 application. The population of this study were culinary MSMEs in Gorontalo City, who collaborated with the Maxim marketplace and the sample of this study was 90 using the Slovin technique. In this study, the data collection techniques used were observation, interviews and questionnaires. The results of this study indicate that the Maxim Marketplace has an effect on the level of sales of culinary MSMEs in Gorontalo City. This is because the results of the hypothesis test on the Maxim Marketplace variable show that the significant value is smaller than the partial results which indicate that the Maxim Marketplace has an effect on the level of sales with positive results, so the hypothesis is accepted. These results show that the use of the Maxim Marketplace as a marketing tool provides many advantages and benefits for both business actors and consumers, namely saving more time and money, easier to control the business, and having a wider reach in business competition in the global market.

Inventory Management Model for Batik Entrepreneurs in Laweyan Batik Village Based on Web Technology

This study analyzes the effectiveness and efficiency of implementing web-based technology in inventory management to support the sustainability of batik businesses in Kampung Batik Laweyan, Surakarta. Unlike companies that have good inventory records, batik entrepreneurs in this area still use manual records with demand-based production. This study uses a qualitative approach with a field study method to gain an in-depth understanding of the inventory management problems faced by batik entrepreneurs. Data collection was conducted through interviews and Focus Group Discussions (FGD). The results of the study indicate that inventory management is not optimal due to the absence of an effective control method. Purchases of raw materials are still based on estimates without careful planning, and there is no classification of inventory costs. The implementation of the EOQ (Economic Order Quantity) method has been shown to increase efficiency by determining the optimal order quantity and the right time to reorder. The implementation of a technology-based system has been shown to be more effective than manual records, with benefits such as increased data accuracy, operational efficiency, and reduced risk of recording errors. Overall, a technology-based system is an important strategy in increasing the competitiveness and sustainability of batik businesses in the digital era.

Investigating the Factors Influencing Impulsive Purchasing Behavior Among Online Consumers: The Mediating Influence of Perceived Trust in Pakistan

This study successfully identified numerous factors that influence the impulsive purchasing behavior of internet consumers in Pakistan. The primary goal was to examine the factors that influence impulsive purchasing behavior (IBB) in online environments, with perceived trust (PT) serving as a mediating variable. A total of 350 questionnaires were distributed using snowball sampling procedures, and 328 completely completed questionnaires were analyzed. According to the findings, impetuous purchasing behavior in online contexts is positively influenced by specific factors, including logistics service quality (LSQ), online reviews (OR), promotion incentive information (PII), and promotion time limit (PTL). In contrast, no statistically significant correlation was found between IBB and online influencers (OI). In addition, the results underscore the critical mediating role of perceived trust in the positive relationships between impulsive purchase behavior, logistics service quality, promotion incentive information, and the time limit of the promotion. Nevertheless, the relationship between impulsive purchasing behavior and online influencers is not mediated by perceived trust. Moreover, the investigation demonstrated that individuals with higher income levels demonstrate a more pronounced propensity for impetuous purchasing than those with lower income levels. Additionally, female consumers exhibit a higher propensity for impulsive purchasing behavior than their male counterparts. This research lays the groundwork for the creation of targeted marketing strategies that will effectively address the impulsive purchasing behaviors of internet consumers. This research provides a novel viewpoint on impulsive purchase behavior, particularly in a highly competitive digitalized business environment that is characterized by neuro-marketing tactics, by utilizing the SOR model (Stimulus, Organism, Response) from consumer behavior theory.

The Role Of Technology In Simplifying Operations To Strengthen Customer Relationships In The Culinary Industry

With the advancement of technology, the culinary industry continues to evolve. Technology not only makes businesses easier to run, but it can also strategically help enhance customer engagement. The purpose of this research is to determine the role of technology in streamlining operations and strengthening customer relationships in the culinary industry. Business operators can optimize efficiency, reduce costs, and enhance customer experience by using online ordering applications, digital inventory management systems, and social media platforms. This study also discusses the implementation of digital payment systems and the use of data analytics to understand customer preferences. The research results show that the effective use of technology can increase customer satisfaction by up to 25% and operational efficiency by up to 30%. Thus, technology is not just a helpful tool, but also a catalyst for building a competitive culinary business. Technology offers many opportunities to make culinary businesses easier and enhance customer engagement. Research results show that the adoption of the right technology can provide significant efficiency in business operations, such as cost reduction, improved service speed, and better data management. In addition, technology also plays a crucial role in enhancing customer experience through personalization, ease of access to information, and more interactive interactions. Thus, the strategic use of technology can be the key to the success of culinary businesses in the digital era, creating more efficient operations and more engaged customers. Keywords: Technology, Customer Engagement, Culinary Industry, Digital Transformation, Business Efficiency.

Analisis Laporan Keuangan Perusahaan Sebagai Penilaian Kinerja Perusahaan (Studi Pustaka pada Perusahaan BUMN Sektor Konstruksi yang Terdaftar di Bursa Efek Indonesia 2020-2022)

The development of the business world in an increasingly open economic situation needs to be based on performance assessment facilities and systems that can encourage companies towards increasing efficiency and competitiveness which will strengthen capital and have an impact on the company's performance assessment. So that it is able and survives in the increasingly tight business competition today. Companies can analyze financial reports, especially in conducting performance assessments. In the research conducted by the author using descriptive qualitative methods and Literature Studies on the financial reports of 4 state-owned construction sector companies listed on the Stock Exchange: PT Wijaya Karya (Persero) TBK, PT Waskita Karya (Persero) Tbk, PT Adhi Karya Tbk (ADHI), and PT Pembangunan Perumahan (Persero) Tbk. The purpose of this research is to calculate and analyze the Liquidity, Solvency and Profitability of Financial Reports as an assessment of the Company's Performance. The results of the study show that the Liquidity Ratio (current ratio) of PT Waskita Karya (Persero) Tbk has a consistently high current ratio for three consecutive years, with the highest figure in 2020 at 168.89%. This shows the company's ability to meet its short-term obligations better than other companies such as PT Wijaya Karya (Persero) Tbk and PT Adhi Karya (Persero) Tbk which have lower ratios. The solvency ratio of PT Waskita Karya (Persero) Tbk also stands out with a very high debt to equity ratio, reaching 979.55% in 2022. This indicates that the company is highly dependent on debt in its funding structure. High dependence on debt can increase financial risk, Profitability Ratio, PT Wijaya Karya (Persero) TBK and PT Waskita Karya (Persero) Tbk showed an increase in Net Profit Margin, which indicates an improvement in operational efficiency and management. On the other hand, PT Adhi Karya (Persero) Tbk and PT Pembangunan Perumahan (Persero) Tbk experienced a decline in margin, although they maintained a positive margin. Different receivable turnover ratios also provide an overview of the efficiency of receivables management in these companies. PT Wijaya Karya (Persero) Tbk for example, in 2021 had a very high receivables turnover ratio of 790.28%, indicating that this company is able to manage receivables very efficiently, accelerating cash collection from credit sales.

Analysis of the Influence of Machine Learning on Sales Prediction and Stock Management in Online Business

Online businesses continue to experience rapid development along with digital transformation that drives efficiency and competitiveness. However, one of the main challenges faced is the uncertainty in predicting sales, which can cause an imbalance between demand and stock. The inaccuracy of this prediction often results in overstock or understock, thus increasing operational costs and decreasing customer satisfaction levels. This study aims to analyze the effect of implementing Machine Learning (ML) algorithms on the accuracy of sales predictions and the efficiency of stock management in online businesses. Historical sales data collected from e-commerce platforms were processed using Random Forest and Long Short-Term Memory (LSTM) algorithms. The results showed that the ML algorithm was able to increase the accuracy of sales predictions by up to 20% compared to traditional methods. In addition, the implementation of ML-based predictions allows for more efficient stock management with a decrease in the level of overstock by 15% and a reduction in the risk of understock by up to 25%. These findings not only strengthen the literature related to the role of intelligent technology in digital business management but also offer practical guidance for online business actors to improve their operations through Machine Learning technology. Thus, this study makes an important contribution to digital transformation strategies in a competitive online business ecosystem.

Impact of green marketing on competitive capabilities and business performance of tourism enterprises in Vietnam

This study aims to explore and analyze how green marketing affects the business performance of travel enterprises in Vietnam. Combining qualitative and quantitative methods, data were gathered from 380 middle-to-senior-level business managers. Structural Equation Modeling (SEM) using SMARTPLS 4 software was employed to assess the model’s validity and reliability. The analysis demonstrates that green marketing positively impacts business performance, with competitive capabilities and their components serving as mediating variables. Additionally, Multi-Group Analysis (MGA) reveals statistically significant differences in these relationships based on the operational durations of enterprises. The findings highlight the critical role of green marketing in enhancing competitive capabilities, which, in turn, drive improved performance in the travel sector. These insights underscore the importance of sustainable practices in aligning business strategies with environmental objectives. For tourism stakeholders, this study offers actionable guidance for promoting green marketing strategies that contribute to both environmental sustainability and long-term business success. By integrating green marketing principles, travel enterprises can strengthen their competitive positioning while supporting Vietnam’s sustainable tourism development. These results emphasize the need for industry-wide adoption of green practices, fostering a collaborative approach to achieving environmental and economic goals in Vietnam's travel and tourism sector. This study contributes to the growing body of research on sustainable marketing and its implications for emerging markets like Vietnam.

A Fuzzy Multi-Criteria Approach for Selecting Open-Source ERP Systems in SMEs Using Fuzzy AHP and TOPSIS

In a rapidly growing and competitive business era, selecting an open-source Enterprise Resource Planning (ERP) system is a critical step to support the efficiency and effectiveness of company operations. This research aims to propose an innovative methodology by integrating the fuzzy Analytical Hierarchy Process (fuzzy AHP) and fuzzy Technique for Order Preference by Similarity to the Ideal Solution (fuzzy TOPSIS) to improve the open-source ERP selection process. The method involves eight criteria and 26 sub-criteria to comprehensively evaluate 11 open-source ERP alternatives, specifically for SMEs in the transportation services sector in Indonesia. System quality has been identified as a critical factor in the selection of an open-source ERP system, with particular emphasis on aspects such as security and reliability. These sub-criteria are considered the most influential in determining the suitability of a system. The analysis further indicates that the 10th ERP alternative as the best choice, consistently outperforming others in meeting the defined criteria. Additionally, sensitivity analysis confirmed the robustness of this choice, demonstrating its stability and effectiveness despite changes in criteria weights. Beyond its practical implications for SMEs, this research contributes a versatile evaluation framework that can be adapted to other industries seeking effective ERP solutions. The findings emphasize the importance of structured decision-making in technology adoption, offering comprehensive and reliable guidance for organizations aiming to optimize their operations through open-source ERP systems. This study not only bridges a critical gap in ERP selection for SMEs but also establishes a methodological foundation for future research and applications across diverse industry sectors.

Impact of trust on workforce agility and logistics performance: Korean manufacturing industry

ABSTRACT This study examined how trust levels affect workforce agility and logistics performance in today’s competitive business landscape. Efficient supply chains are crucial for companies to gain advantages. This study investigated the effects of two trust levels on workforce agility and logistics performance. Workforce agility was further categorised into intelligence, information system, and cooperation, and its relationship with logistics performance. We conducted a survey on Korean manufacturing industries to provide empirical verification. The participants were employees of manufacturing companies that had implemented supply chain. A total of 297 responses were used for statistical analysis. The SEM for the research model confirmed that cognitive trust had a positive effect on ET(emotional trust), significantly impacting workforce agility. Intelligence and cooperation positively impacted logistics performance, not information systems. Although the manufacturing industry constructed and received adequate support from its IT system, logistics performance did not necessarily improve. Trust and workforce agility were key for enhancing relationships in the supply chain and overall corporate performance.

The Evolution of Technology in Accounting and Corporate Finance: Implications for Business Adaptation and Competitiveness

The Evolution of Technology in Accounting and Corporate Finance: Implications for Business Adaptation and Competitiveness

Role of Corporate Social Responsibility on Corporate Image - A Study with Special reference to Bangalore

Businesses utilize (CSR) as a strategic method to handle ethical practices while developing positive reputation.(CSR) supports corporate decision making by combining ethical duties with reputation growth. In Bangalore's technology-driven market companies must build trust through responsible behavior to stand out in the competitive business environment. We base our study on published research and actual field data to explain how social responsibility practices influence what stakeholders think of a company's public image. This work studies how environmental protection, employee care, ethical leadership, and community engagement boost the business image through CSR initiatives. When companies maintain clear CSR policies they build stronger relationships with stakeholders who show higher loyalty to the brand as well as better employee satisfaction and trust in the organization. Organisations earn more trust when they effectively blend CSR activities into their business operations. The study shows CSR works beyond simple donations by connecting business purposes with helpful social initiatives. Aside from resource shortages and stakeholder mistrust the study points out how organizations can integrate CSR more effectively into their basic business operations. The research shows how social responsibility helps businesses build better reputations when they compete in Bangalore's competitive market. The findings provide valuable guidance to policy leaders, business managers, and academic scholars who want to launch CSR programs that benefit both business sustainability and society.

Balanced Scorecard Based Performance Management: Case Study From PT. Semen Indonesia Distribution

The imbalance between cement supply and consumption in Indonesia has caused consumers' bargaining position to increase, demands to increase, and create fierce competition. One of the marketing functions, namely Place, has the meaning of distributing goods, so that if a company wants to win the business competition, it must be good at planning, implementing and evaluating the distribution system. This study aims to determine how the use of balanced corecard in managing performance management at PT. Semen Indonesia Distribusi using financial, customer, internal process, and learning and growth perspectives. The results of the study show that the process of managing performance management at PT. Semen Indonesia Distribusi begins with determining the strategic targets of each perspective in the balanced scorecard which is outlined in the strategy map. The company needs to compile Key Performance Indicators (KPI) in order to find out the results of these strategic achievements.

Aspek Hukum dan Regulasi dalam Penggabungan Usaha (Merger dan Akuisisi)

Mergers and acquisitions are a company's strategy to improve efficiency and competitiveness, but this process faces legal and regulatory challenges. In Indonesia, mergers and acquisitions are regulated in Law Number 40 of 2007 concerning Limited Liability Companies and Law Number 5 of 1999 concerning the Prohibition of Monopoly Practices and Unfair Business Competition. In addition, the Business Competition Supervisory Commission (ICC) is tasked with supervising mergers so as not to harm the market. This study uses a literature study method by examining regulations related to mergers and acquisitions, including financial accounting standards such as PSAK 103 and PSAK 38. Data is collected from legal journals, academic articles, and official regulatory documents. The results of the study show that mergers must be carried out in accordance with the law to avoid monopoly and unfair business competition. Law Number 40 of 2007 regulates the merger process, starting from shareholder approval to notification to creditors and employees. Law Number 5 of 1999 prohibits mergers that have the potential to create monopolies, and ICC has the authority to assess and cancel mergers that are detrimental to the market. In conclusion, merger and acquisition regulations in Indonesia are quite comprehensive, but the main challenge lies in the effectiveness of supervision by ICC and legal certainty for business actors. It is necessary to increase the implementation of regulations so that mergers are carried out fairly and in accordance with the law.

Pelatihan Penyusunan Pembukuan Keuangan dan Digital Marketing pada Usaha Banten Upakara Ibu Mangku Karta di Kota Denpasar

This community service program aims to enhance the partner's business management skills for ceremonial offerings through financial bookkeeping and digital marketing training. The methods include training on financial bookkeeping using the Paper.id application, designing business logos and banners, and digital marketing training via social media platforms such as Instagram and Facebook. The results indicate that the partner successfully understood and applied basic financial bookkeeping, designed business logos and banners, and utilized social media to expand market reach. This program effectively improved the partner's operational efficiency and business competitiveness.