Employee Competence Research Articles

Analysis of Empowerment, Organizational Commitment and Competence in Improving Employee Performance: Study on the Regional Revenue Agency of Southeast Sulawesi Province

This research is aimed at investigating the influence of employee empowerment, organizational commitment, and competence on enhancing employee performance at the Regional Revenue Authority of Southeast Sulawesi Province. Utilizing a qualitative approach and the Interactive Analysis Model from Miles and Huberman, this study analyzes data from six informants to explore how these three factors individually and collectively contribute to employee performance. The findings indicate that employee empowerment through authority delegation and capability development significantly contributes to performance enhancement. Organizational commitment, influenced by organizational justice and recognition of performance, is also proven to enhance employee performance. Meanwhile, employee competence, encompassing knowledge, skills, and attitudes, is found as a critical factor supporting work effectiveness and efficiency. These findings offer valuable insights for the development of human resource management strategies in the public sector, particularly in efforts to enhance organizational performance. This study contributes to the literature by identifying and analyzing key factors influencing employee performance in the local government sector and suggesting practical applications of the research findings for policy development and human resource management practices at the Regional Revenue Authority.

The Role of the Work Environment and Teamwork on Employee Competence by A Patient Attitude in the Cilegon City Education and Culture Department

<p>Kompetensi pegawai sebagai fundamental dasar dalam menjalankan tugas dan fungsinya. Tujuan peneltian adalah untuk mengoptimalkan mediasi sikap sabar terhadap kompetensi pegawai. Desain penelitian adalah penelitian kuantitatif menggunakan pendekatan observasi lapangan. Metode penelitian ini adalah metode survey dengan menyebarkan instrument pertanyaan. Populasi penelitian adalah para pegawai ASN dan nonASN di Dinas Pendidikan dan Kebudayaan kota Cilegon, dan peneliti menggunakan random sampling sebanyak 195 responden diolah dengan alat statistic equation model (SEM/PLS). Hasil temuan penelitian antara lain: (1) Sikap sabar dan lingkungan kerja berpengaruh positif terhadap kompetensi pegawai, dan (2) Lingkungan kerja dan kerjasama tim berpengaruh positif signifikan terhadap perilaku sabar saat bekerja. Simpulan penelitian ini yaitu sikap sabar individu atau kelompok kerja tidak dapat terpisahkan dari kompetensi pegawai, kerjasama tim, dan lingkungan kerja</p>

Employees of the Future: Expected Competences at the Higher Education Level

Abstract Given the changing nature of the modern economy, technological advances and increasing globalization, labor markets are presenting university graduates with new challenges in terms of the competences expected of them. The aim of this article is to evaluate and forecast the future of labor market demands in relation to the competences of future employees. A comprehensive analysis of these expectations is presented, drawing on findings from the desk research method, further supplemented with a qualitative study. The discussion focuses on identifying key competences that employers are looking for in today’s business environment and the competences that will be necessary in the long term. The paper contributes to the ongoing debate on the transformation of curricula in higher education, especially in relation to business schools, emphasizing the need to continually monitor market expectations and make necessary adjustments to curricula. The conclusions from this study are intended to serve as a source of inspiration for decision-makers responsible for educational programs at universities, especially those with a business profile, and other stakeholders aiming to bridge the gap between the academic world and the dynamically changing labor market.

Evaluating the current state of Digital Era Governance application in local government units in the Małopolska region

Abstract The study aims to determine the implementation degree of Digital Era Governance (DEG) in selected local government units (LGU) of Małopolskie Voivodeship and to show differences in the effectiveness of digitalisation in LGUs depending on the level of local government, i.e., the county and the municipality. The study employs a model of digital maturity intended specifically for public administration. This model assesses six dimensions of digital maturity, namely, digitalisation-focused management, openness to stakeholders’ (partners’) needs, digital competencies of employees, digitalisation of processes, digital technologies, and e-innovativeness. The study results indicate that the examined local government units in the Małopolska region suffer from a low level of digital maturity. In particular, the results show that the implementation of digital technologies and the digital competencies of staff are the most developed dimensions of digitalisation in the examined local government units. In turn, e-innovation and process digitalisation are the least developed areas and require further improvement. Additionally, digital maturity is lower at the municipal than county level. These findings confirm the thesis that New Public Management affects the development of local government and highlights the increasing role played by Digital Era Governance. In contrast to most studies on public administrations, this study focuses on the local government level. It employs the original model of digital maturity in the field of public administration. This study intends to contribute to the concept of Digital Era Governance by focusing on the digitalisation of LGUs.

Addictive behavior of the younger generation: problems, solutions

The article deals with the problem of the lack of a system of preparing subjects for the organization of psychological and pedagogical prevention of the younger generation in a general education institution, which will ensure the formation and development of a professionally competent personality of an employee of the modern field of education. The concept of addictive behavior of adolescents and the prevention of dependent behavior as a complex system and process, a unified concept and integration of efforts of the psychological and pedagogical community of educational institutions in modern socio-cultural conditions is considered. The problem of education and upbringing of the younger generation is very relevant today. This is due to the physical and psychological insecurity of a person due to the political, economic, and cultural realities of modern society. From these positions, it is the sphere of education, from our point of view, that should become a kind of foundation that guarantees respect for the rights of an individual in the field of his physical and psychological health. The authors studied the attitude of participants in the educational process of the Nizhny Novgorod region (Volga Federal District, Russia): teachers, administrative workers in the field of education, students and their legal representatives to the organization of psychological and pedagogical prevention of dependent behavior of adolescents in a general education institution, and the system of work of specialists in the prevention of dependent behavior of adolescents in a general education institution has been tested. The analysis showed that the key problem areas are: the creation of a system of value orientations of adolescents, the inculcation of generally accepted social norms; the creation of conditions for the prevention of coping strategies of adolescents, the formation of skills of responsible behavior, self-control and problem-solving planning skills; as well as the promotion of a healthy lifestyle among adolescents, which indicated the general need to increase the competence of employees in the indicated aspect. Based on the results of research and analysis of the experience of educational institutions, a system of prevention of dependent behavior of adolescents in a general education institution has been developed and described.

The Influence Of Training And Work Environment On Employee Performance (Case Study: Tax Inspector at the Directorate General of Taxes)

There are many factors that can influence employees in an organization. The aim of this research is to find out how training and the work environment influence employee performance with competency as an intervening variable. The research method uses a quantitative approach with a questionnaire instrument, purposive sampling data collection techniques with 60 respondents, and Structural Equation Modeling (SEM) analysis methods. Based on the results of this research, it confirms: First, based on the results of this research, it confirms that training has a positive effect on employee performance. Statistical test results show that 65% of employee performance is influenced by training. Of the several indicator variables studied, it shows that the instructor's ability to provide training is the most important factor, followed by the training material factor. From the performance variables, it can be noted that achievement indicators are the strongest factor in employee performance, followed by employee behavior and characteristics. Second, the results of this research show that the work environment has a positive effect on employee performance. Statistical test results show that 46% of employee performance is influenced by the work environment. Of the several indicators studied, the influence of organizational support is the most important factor in the organizational environment, then peer relationships or support and the influence of superiors. Third, the results of this research note that employee competency has a positive influence on employee performance. Statistical test results show that 48% of employee performance is influenced by employee competency. Of the several indicators studied, employee skills/expertise are the most important factors in the competency variable, as are employee self-concept and attitudes. These three factors will have an important influence on employee performance. Keywords: Training, Work Environment, Employee Performance

The Effect of Training toward PT Employee Performance. EKK

This research aims to determine the effect of training on employee performance at PT. EKK in Bekasi city. The method used is a quantitative descriptive method using SPSS techniques. The sample taken in this research was a saturated sampling technique, where the entire population was sampled, namely 110 people. The data collection technique used in this research is the questionnaire method. The data analysis used is validity test, reliability test, simple linear regression, correlation coefficient, coefficient of determination, and hypothesis testing. This research shows the strong influence of training (X) on employee performance (Y) with a regression of Y = 7.352 + 0.815X, the regression coefficient number is 0.815, which means that training has a positive effect of 0.815. The coefficient of determination value is 41.5% while the remaining 58.5% is influenced by other factors. Hypothesis testing obtained t-count > t-table or (8.746 > 1.980), this is reinforced by the probability significance of 0.000 < 0.05. Thus, H0 is rejected and Ha is accepted, meaning that there is a significant influence between training and employee performance at PT. EKK. Companies should always pay attention and provide opportunities for employees to take part in training, so that employee competency can be maintained or improved and will support employee performance.

Современное состояние и проблемы предупреждения насильственных преступлений, совершаемых с применением оружия обучающимися (выпускниками) в образовательных организациях

The article deals with problematic issues concerning the prevention of violent crimes committed with the use of weapons by students (graduates) in educational organizations. The author draws attention to the growth of serious and especially serious crimes committed by minors, which is noted in 2022-2023. This trend is directly related to the growth of violence in the educational environment, including violence involving the use of weapons. In this regard, it seems relevant to consider issues related to the prevention of violent crimes committed by students in schools, lyceums, gymnasiums, institutes and others. In the author's opinion, the key role in the prevention of violent crimes is played by the family, educational organization in which the person is studying, as well as law enforcement agencies represented by internal affairs bodies. The conducted research has shown that the current system of prevention of violent crime cannot be called perfect and it is primarily due to the following: staff shortage of structural units of internal affairs bodies (in particular, inspectors of juvenile affairs), a decline in the level of professional competence of employees of educational organizations, unfavorable situation in families where students are brought up and other reasons.

Rola praktyk studenckich w rozwoju kompetencji przydatnych w pracy zawodowej

The role of student placements in developing the competences useful in professional work This article aims to present the role and value of student work placements as seen from the perspective of both the student and the employer in terms of desirable and useful competencies for employment. This illustrative article examines the role played by student work placements in building students’ practical skills. It emphasises the fundamental importance of placements as a link between theoretical learning and concrete practical skills. The presentation of these perspectives also makes it possible to outline an area for deepening cooperation between the university and employers.

The Influence of Training And Work Environment on Employee Performance (Case Study: Tax Inspector At The Directorate General of Taxes)

There are many factors that can influence employees in an organization. The aim of this research is to find out how training and the work environment influence employee performance with competency as an intervening variable. The research method uses a quantitative approach with a questionnaire instrument, purposive sampling data collection techniques with 60 respondents, and Structural Equation Modeling (SEM) analysis methods. Based on the results of this research, it confirms: First, based on the results of this research, it confirms that training has a positive effect on employee performance. Statistical test results show that 65% of employee performance is influenced by training. Of the several indicator variables studied, it shows that the instructor's ability to provide training is the most important factor, followed by the training material factor. From the performance variables, it can be noted that achievement indicators are the strongest factor in employee performance, followed by employee behavior and characteristics. Second, the results of this research show that the work environment has a positive effect on employee performance. Statistical test results show that 46% of employee performance is influenced by the work environment. Of the several indicators studied, the influence of organizational support is the most important factor in the organizational environment, then peer relationships or support and the influence of superiors. Third, the results of this research note that employee competency has a positive influence on employee performance. Statistical test results show that 48% of employee performance is influenced by employee competency. Of the several indicators studied, employee skills/expertise are the most important factors in the competency variable, as are employee self-concept and attitudes. These three factors will have an important influence on employee performance.
 Keywords: Training, Work Environment, Employee Performance

Experience and perspective of teaching of the educations component «Technology of perfumery and cosmetic products of industrial production»

The mandatory component «Technology of perfumery and cosmetic products of industrial production» teaching purpose is complex of knowledge and skills formation and providing future specialists with the opportunity to perform multifaceted functional duties in a highquality manner.
 The aim of the work: study of modern approaches to teaching the educational component «Technology of perfumery and cosmetic products of industrial production» on the example of the National University of Pharmacy.
 During the work was made system analysis of the experience of providing educational services in the National University of Pharmacy according to program «Technology of perfumery and cosmetic products of industrial production» comparative and analytical, statistical, logical method of discipline teaching analysis; was researched scientific publications of domestic and foreign authors.
 It has been proven the relevance of teaching the mandatory educational component «Technology of perfumery and cosmetic products of industrial production» and presented updated structure of the educational process, the experience of teaching the components was analyzed, the need for students to acquire knowledge about the classification of cosmetic products, the mechanisms of action of assets, the influence of auxiliary substances on achieving a given level of action that ensures the planned cosmetic effect, and approaches to the development of the composition and technology of cosmetic products, which forms professional competencies of a domestic pharmacist-cosmetologist specialist, who must be competitive in the professional environment ‒ the public health care system. Motivation of students of higher education by mastering the material content of the normative component, obtaining high results during the control measures of knowledge assessment confirmed the students' sufficient assimilation of theoretical knowledge and acquisition of practical skills that help to achieve the planned goals and tasks that form the program learning outcomes that are the basis of the practical tasks of a modern pharmacist-cosmetologist, and possibly future scientist.
 The analysis of teaching experience (approaches, content, hours) of mandatory component «Technology of perfumery and cosmetic products of industrial production» was carried out and it testifies to that the general and classroom volume of hours, the educational component structure, it’s thematic content are able to form the necessary theoretical knowledge, and practical skills are acquired during industrial practice of educational component «Technology of perfumery and cosmetic products of industrial production» which make professional competence of the future employee, making and expanding his employment opportunities. The place of employment can be not only pharmacies, but also cosmetology establishments and perfumery and cosmetic enterprises that meet the request of employers.

Towards design principles for an online learning platform providing reflective practices for developing employability competences

AbstractGraduates require employability competences, such as flexibility and team working skills, to gain and maintain employment. Online learning platforms (OLPs) can provide students with resources for reflection, which is a key competence for employability. However, little is known about the design of OLPs meant to provide reflective practices that foster students’ employability competences. This research study aims to identify design principles of OLPs providing reflective practices that foster the development of employability competences. Five design principles were derived from thematic analysis following two focus group interviews with students and educational experts in this qualitative study: 1) Embed the OLP in curricular and institutional activities that foster competence development; 2) Facilitate the analysis of students’ current state regarding employability competences; 3) Provide recommendations and a repository with learning activities that help students to formulate goals and plan activities; 4) Facilitate the undertaking and recording of learning activities, supported by a blend of three forms of interaction (instructor-student; student–student or student-content); and 5) Foster reflection in and on action via opportunities for applying newly learned knowledge in different settings and reviewing activities via reflective journaling and knowledge sharing. This study is the first to conceptualise design principles for an OLP that is organised to provide reflective practices for the development of employability competences. The design principles were based on students’ and teachers’ experiences and are grounded in theory. They can inform future research as well as practitioners developing OLPs.

The Influence of Career Advancement, Job Promotion, and Competence on Employee Performance Through Work Motivation As An Intervening Variable

This article delves into the intricate dynamics of Human Resource Management (HRM) in the Education Office of Jember Regency, with a specific focus on the interplay between career advancement, job promotion, employee competence, and employee performance. Drawing on the AMO (Ability, Motivation, Opportunity) framework, this research investigates the direct and indirect impacts of these factors through a comprehensive survey of 80 Education Office employees. The research findings reveal a significant positive influence of career advancement and job promotion on employee motivation and performance. The anticipated direct impact of employee competence on work motivation also proves to be significantly positive. These findings underscore the importance of structured career paths, promotions, and competence in shaping a motivated workforce and enhancing overall employee performance. This research contributes to bridging knowledge gaps in HRM practices and provides practical interventions for organizational improvement. The proposed insights offer a foundation for organizational leaders and HR practitioners to enhance employee motivation and performance holistically.

WORKER COMPETENCIES IN OPEN INNOVATION IMPLEMENTATION IN AUTOMOTIVE COMPONENT COMPANIES DURING THE ELECTRIC VEHICLE TRANSITION

Background: One primary cause of air pollution is the internal combustion engine (ICE), causing a structural change in society from conventional cars to Electric Vehicles (EVs). This transition period demands that automotive component companies be innovative according to the changing dynamics of EV technology. Open Innovation (OI) develops as an approach to fastening the trajectory by involving various stakeholders in this process. The successful adoption of OI requires a deep understanding of the employee's competencies in these companies to be effective. As a result, empirical studies have been performed to determine employee proficiency levels in various company scales. Methods: The study was conducted by comparing four automotive component companies with different scales. Data was obtained from the questionnaires that were distributed to employees at each company and collected from December 2023 to January 2024. The study assessed three open innovation competencies, entrepreneurial, cooperation, and creativity competency. Then hypothesis testing was carried out using the Kruskal Wallis H-test method. Results: The findings indicate that the company scale of the automotive component companies does not affect the proficiency levels of employee competencies in implementing open innovation. Conclusions: The OI implementation process can be carried out in micro, small, medium, and large companies with employees who have competencies that support the implementation of OI.

Pengaruh Kompetensi Sumber Daya Manusia Dan Dukungan Sosial Terhadap Kinerja Pegawai Organisasi Perangkat Daerah (OPD) Kecamatan Penajam Kabupaten Penajam Paser Utara

In this research, quantitative methods were used to measure the influence of competency and social support on employee performance at the Regional Apparatus Organization (OPD) Office of Penajam District, North Penajam Paser Regency. This research aims to determine and analyze the impact of Human Resource Competency on Employee Performance. Second, this research aims to understand and analyze the Effect of Social Support on Employee Performance and third, this research also aims to evaluate the simultaneous impact of Human Resource Competency and Social Support on Employee Performance in Regional Apparatus Organizations (OPD) Penajam District, Penajam Regency North Paser. The research results show that employee competency has a positive and significant impact on their performance in the Penajam District OPD. This illustrates that the higher the level of competency, the more optimal the employee's performance, in line with the concept that skills and abilities directly influence work results. Additionally, social support also plays an important role, with the finding that support from colleagues and superiors creates a conducive work environment, increases motivation, and reduces stress levels, contributing to improved overall performance. Simultaneously, the combination of competence and social support also has a positive and significant impact on employee performance in the Penajam District OPD, emphasizing the importance of having adequate skills and social support in creating optimal conditions for improving performance.

Kualitas Pelayanan Dan Kompetensi Pegawai Kecamatan Penajam Kabupaten Penajam Paser Utara

This research aims to determine the quality of service for employees in Penajam District, North Penajam Paser Regency and determine the competency of employees in Penajam District, North Penajam Paser Regency. The research method used is a qualitative method. The number of informants was 12 people consisting of 6 sub-district officials and 6 community members. The results of the research show that the quality of service for employees in Penajam District, North Penajam Paser Regency is satisfactory and to improve quality you must pay attention to factors inhibiting and supporting public services, paying attention to procedures for providing services to the community. The competency of Penajam District Employees, North Penajam Paser Regency is quite good and must continue to be improved.

Pengaruh Kompetensi Karyawan, Lingkungan Fisik, dan Promosi terhadap Kepuasan Pengunjung Menginap di Hotel Le Polonia Medan

Hotel Le Polonia is a hotel located in an urban area in the city of Medan. This hotel began operating in 1977 with a total of 51 rooms at that time. By offering a classic concept and providing good facilities and comfort for hotel visitors. Currently, the types of rooms offered by Hotel Le Polonia are superior deluxe, family room, premier deluxe, junior suite and polonia suite. This research uses quantitative descriptive research methods. The sample in the study was 110 samples. The results of this research show that the sig value for influencing employee competence on visitor satisfaction is 0.19 < 0.05 and the t-count value is 2,376 < t-table 1,983. The sig value for influencing the physical environment on visitor satisfaction is 0.045 < 0.05 and the t-count value is 2.033 > t-table 1.983. The sig value for influencing promotions on visitor satisfaction is 0.014 < 0.05 and the t-count value is 2,500 > t-table 1.983; It can be concluded that partially the variables of employee competency, physical environment and promotion have a positive and significant effect on visitor satisfaction at the Le Polonia Hotel Medan. F-count value 5.579 > F-table 2.69; This indicates that there is an influence of employee competence, physical environment, and promotion simultaneously on visitor satisfaction at Hotel Le Polonia.

The mechanism for improving the management of the maintenance and repair process using neural network technology

The system of preventive maintenance for various types of equipment is considered. To identify the need for managerial influence on the processes of maintenance and repair of the product, the coefficient of variation of the maintenance (repair) cycle is proposed. This coefficient is formed by the values of operating time or work between stops for maintenance or repair. To determine its numerical value, it is recommended to use such concepts as "maintenance (repair) cycle" and "frequency of maintenance (repair)". The values of the coefficient characterizing the stability of the process of repair and maintenance of the product are determined. These values of the coefficient are proposed to be used to justify the need to analyze the causes of failures or, in other words, the instability of the repair and maintenance process. The main managerial influences on the process of maintenance and repair are determined, which can be taken as a result of the analysis of the causes of failures. These include: the decision to search for a technical service provider, expanding the competencies of employees, updating the material base. Modern industry 4.0 tools allow you to get the required level of quality when working with a large data stream. The use of neural network technology in various technical service management tasks is due to some advantages over classical methods of statistical processing of results. The experiments of various authors are presented in which it is shown that neural network technologies are able to interpret graphic information, justify its use in technical diagnostics at the stage of analyzing diagnostic information in the form of oscillograms, which allows the use of complex diagnostic equipment in the absence of experts. A neural network simulation was carried out to recognize defects in bearing assemblies. As a result, the created neural network recognized the type of defect in accordance with the matrices of input signals and the output matrix of types of defects, which makes it possible to develop a mechanism for improving technical service using neural networks as a tool for analyzing diagnostic information in the absence of experts in this field.

The nexus of work integrated learning and skills among engineering students in Nigerian Universities: A structural equation model approach

Higher education providers have redefined their focus to include work-integrated learning (WIL) as an alternative way to prepare graduates for professional and future employment. Although WIL was designed to enhance graduates' work readiness, there is little evidence that the program supports the development of behavioural and employability competencies among participating students. Thus, this study aims to predict the effect of WIL through the partial least square path model on seven employability competencies. The sample consisted of 375 final-year engineering students from two Nigerian universities who had participated in a WIL program. A two-stage composite-based structural equation modelling was used to analyse the data. The average variance extracted and Heterotrait-Monotrait ratio were used to establish the validity and reliability of the instruments. A structural model was used to test the hypothetical constructs' relationship and level of significance. The findings supported all hypothesized direct relationships that WIL enhances graduate employability skills. The study concludes that WIL has immense benefits for students, including developing employability skills (i.e., Analytical, adaptability, communication, fundamental, ICT, interpersonal, and 4IR skillsets) for future employment. Consequently, it was recommended that higher education providers strengthen and establish frameworks for effective work-integrated learning program to enhance graduate employability.

Pengaruh Kompetensi Terhadap Kinerja Pegawai di Lingkungan Inspektorat Kota Cimahi

The city of Cimahi is a small city when compared to several other cities in Indonesia, especially in West Java, but has a variety of interesting things, so it is called campernik. Currently, the City of Cimahi is not only burdened by the dense population and its demographic characteristics and diversity which have implications for the presence of urban problems, but also by the high demand for health, education, infrastructure and other general urban problems such as sanitation and unemployment. This problem is of course a shared responsibility, especially regional apparatus such as offices, agencies, sub-districts and sub-districts in Cimahi City according to their respective work areas. In the framework of administering the government, regional apparatuses become local government organizations that have responsibility to the Mayor of Cimahi with the assistance of supervision by the Inspectorate through the Regional Secretary. Quantitative methods were used in this study with a population and sample of 34 employees in the Cimahi City Inspectorate. The type of data used is primary data obtained through distributing questionnaires to all employees. The results of this study are that there is a significant influence between competency and employee performance variables in the Cimahi City Inspectorate environment of 97.7%. This shows that the better the competence of employees in the agency, the performance of employees will also increase.