The legal regulation of relations in the field of medical services in the Republic of Kazakhstan is dynamic and flexible, and its content complies with modern international standards in the field of human and citizen rights. In these conditions, the main task of the state is to improve legislation regulating civil law relations in the medical field, which is accomplished by increasing the quality of medical care through legal mechanisms to protect the rights of the patient. The problems of application and the possibility of expanding the grounds for guiltless liability in the medical field are relevant, are of great scientific and practical interest, and also considered by the author reasonably and quite timely. The author of the article raises questions that enable medical activity as part of consumer turnover, as well as a source of increased danger, which makes it possible to apply the norms of increased responsibility to relations that are associated with its implementation. The article also substantiates the need to reform the norms on compensation for moral damage in connection with its infliction to the patient, which will ensure the right to protection of infringed civil rights most fully.