Companies In Service Industry Research Articles

Peran Reputasi Perusahaan dalam Memediasi Pengaruh Corporate Social Responsibility dan Ukuran Dewan Direksi terhadap Kinerja Keuangan Perusahaan

In the last five years, service industry companies have experienced the sharpest decline in financial performance compared to companies in other sectors. This research aims to determine the effect of CSR and the size of the board of directors on financial performance, which is mediated by company reputation. The population used in this research is all service industry issuers registered on the IDX (Indonesian Stock Exchange), totaling 1,338 issuers in 2019-2021. Purposive sampling is the technique of choice in sampling decisions, and a total sample of 69 issuers was obtained. The data analysis techniques used in this research are panel data regression analysis and path analysis. Based on the research results, it was concluded that the CSR variable had an effect on the company's reputation, the company's reputation had an effect on the company's financial performance, the size of the board of directors had no effect on the company's reputation, CSR and the size of the board of directors had no effect on the company's financial performance and could not be mediated by the company's reputation. Future research can expand the research sample and variables so that the coverage is broader and more factors can influence the company's financial performance.

Does artificial intelligence promote common prosperity within enterprises? —Evidence from Chinese-listed companies in the service industry

As the largest industry that absorbs labor from different levels of employment and provides different levels of labor remuneration, the service industry has faced severe challenges from the wave of artificial intelligence replacement. This study examines whether artificial intelligence promotes shared prosperity among service industry enterprises based on microdata of listed companies in the Chinese service industry from 2008 to 2022. The main research results indicate that the application of artificial intelligence in the service industry significantly reduces enterprises' labor income share. The main mechanisms of action include the employment structure effect of squeezing out low-educated and frontline workers and the wage-productivity effect that improves labor productivity but benefits capital income, leading to an unequal income distribution. Research has found that improving the integration of regional labor markets and workers' bargaining power can help alleviate the negative effects of artificial intelligence applications on the share of labor income in the service industry. This study helps developing countries, such as China, manage the impact of the widespread application of artificial intelligence on the labor market in the service industry and provides important policy insights for achieving common prosperity.

Systematic Literature Review: Analisis Implementasi Manajemen Risiko TI Menggunakan Framework COBIT di Sektor Industri Jasa

The use of Information Technology (IT) is an important part of all business activities, especially in the service sector. It is important to ensure the security, availability and integrity of their systems. The impact of failure in IT Risk Management greatly influences success. The implementation of IT Risk Management is needed to be able to help companies in the event of losses. In its use, a framework is needed that functions to identify, evaluate and manage existing risks. Therefore, this research will show the COBIT framework that is suitable for managing existing risk management. This research was carried out using the Systematic Literature Review method which started from the stages of formulating research questions, literature search, literature selection, data extraction and discussion aimed at answering Research Questions. In this research, 25 articles were found which were used as literature sources. The research results show that COBIT 2019 is the version of COBIT most often used in IT Risk Management in the industrial service sectors. In implementing COBIT, companies face various challenges such as lack of in-depth understanding of COBIT, lack of work process documentation and lack of operational standards for risk control and incompatibility of IT strategy with company strategy. This research also found that there are 8 points of COBIT implementation strategy to help service industry companies achieve organizational goals more effectively and efficiently through IT risk management.

Pengaruh Profitabilitas, Likuiditas, Solvabilitas terhadap Nilai Perusahaan Industri Jasa:

The Effect of Profitability, Liquidity, Solvability, on the Value of Service Industry Companies (Case Study of Building Construction Companies 2017-2021) listed on the Indonesia Stock Exchange. Aims to answer the problem of the influence of Profitability, Liquidity, Solvency on Firm Value in Building Construction Companies. In this study the method used is a quantitative approach. The population in this study were 18 building construction companies. Sampling was carried out using the non-probability method and the sampling technique was Purposive Sampling. Data analysis using the IBM SPSS application. The results of this study indicate that the variable Profitability (X1) has a significant effect on Firm Value (Y), as evidenced by the results of the t test, which is obtained from the t value 3.481 > t table 1.729 and a significance of 0.001 <0.05. Then the variable Liquidity (X2) has a significant effect on Firm Value (Y), as evidenced by the results of the t test, namely the t count value of 3.150 > t table 1.729 and a significance of 0.003 <0.05. And the Solvency variable (X3) has no effect on Firm Value (Y), as evidenced by the results of the t test, namely the t count value is 1.620 < t table 1.729 and the significance is 0.114 > 0.05. From the results of the F test it is proven that Profitability (X1), Liquidity (X2), and Solvability (X3) simultaneously influence Firm Value (Y).
 Keywords Profitability; Liquidity; Solvency; Firm Value

PENGARUH PROFITABILITAS, SOLVABILITAS, DAN AKTIVITAS TERHADAP NILAI PERUSAHAAN

The purpose of this study is to determine whether profitability, solvency, and activity can affect company value. The independent variables used in this study are profitability proxied by Return On Equity, solvency proxied by Debt to Equity Ratio, and activity proxied by Total Asset Turn Over. The population used in this study were 47 companies, which are service industry companies. The wholesale trade sub-sector of production goods and consumer goods listed on the Indonesia Stock Exchange (IDX) for the 2017-2021 period was 47 companies, with samples taken from 13 companies. so that the total sample data is 65, and the sample selection procedure is carried out by applying the purposive sampling method. The analysis in this study uses multiple regression with the SPSS version 26 application. The results of this study indicate that profitability have a positive effect on company value, solvency and activity have no effect on company value.

The Effect of Publicly Available COVID-19 Information on the Functioning of Society, Businesses, Government and Local Institutions: A Case Study from Poland.

The COVID-19 pandemic has seriously affected many world regions' societies and economies. The pandemic and the restrictions introduced in response to it have impacted social behaviour and the operation of businesses in various ways. The present study aimed to verify the impact of information on the COVID-19 outbreak in Poland on the frequency with which residents of Rybnik and the surrounding areas chose to stay in their houses or apartments, as well as the functioning of businesses. The originality of the study lies in the use of mediation modelling, in which the following were used as variables describing the epidemic in Poland: new cases of SARS-CoV-2 infection in Poland; the number of deaths caused by SARS-CoV-2 infection in Poland; and the number of people quarantined due to the COVID-19 epidemic in Poland. On the other hand, data on tap water consumption were used as variables describing the frequency with which residents of Rybnik and the surrounding areas chose to stay in their houses or apartments, the operation of businesses in and around the city, and the operation of government and local government institutions. The study's conclusions confirm that publicly available information about the COVID-19 outbreak in Poland affected the frequency of residents of Rybnik and the surrounding areas staying in their houses or apartments as well as the functioning of businesses in Rybnik and the surrounding areas. The increasing number of people who died due to SARS-CoV-2 infection was associated with the limited functioning of government and local government institutions in and around Rybnik, which contributed to restrictions on the functioning of service industry companies in the city and surrounding areas.

PENGARUH LEVERAGE DAN KEPEMILIKAN MANAJERIAL TERHADAP MANAJEMEN LABA

The Effect of Leverage and Managerial Ownership on Earnings Management (Empirical Study on Transportation Sub-Sector Service Industry Companies listed on the Indonesia Stock Exchange for the 2016-2019 period). This study aims to analyze the effect of leverage and managerial ownership on earnings management in the transportation sub-sector suit industry companies listed on the Indonesia Stock Exchange for the 2016-2019 period. This study uses a purpose sampling method. The analysis technique in this research is multiple linear regression analysis which is used to test the research hypothesis. The total population in this study were 45 transportation service industry companies listed on the Indonesia Stock Exchange for the 2016-2019 period. There are 15 companies that meet the sample criteria for 4 consecutive years. The type of data used is secondary data obtained from the Indonesia Stock Exchange (IDX). Based on the results of this study, it states that, partially (t test) the leverage variable has a significant effect on earnings management, managerial ownership variable does not have a significant effect on earnings management. Simultaneously (F test) the leverage and managerial ownership variables have a significant effect on earnings management.

PENGARUH KEPEMILIKAN INSTITUSIONAL, KOMISARIS INDEPENDEN, KOMITE AUDIT, KEPEMILIKAN MANAJERIAL, DAN KUALITAS AUDIT TERHADAP INTEGRITAS LAPORAN KEUANGAN

This study aims to determine the effect of institutional ownership, independent commissioners, audit committees, managerial ownership, and audit quality on the integrity of financial statements in service industry companies listed on the Indonesia Stock Exchange (IDX). The research period used is 5 years, namely the 2015-2021 period.
 The population of this study includes all service industry companies listed on the Indonesia Stock Exchange (IDX) for the 2015-2021 period. The sampling technique used purposive sampling technique. Based on the predetermined criteria, 7 companies were obtained. The type of data used is secondary data obtained from the Indonesia Stock Exchange. The analytical method used is multiple linear repression analysis using SPSS version 25 software.
 The results of the study show that partially the variables of Institutional Ownership and Audit Quality have no effect on the Integrity of Financial Statements, Independent Commissioners, Audit Committees, and Managerial Ownership have an influence on the Integrity of Financial Statements. Simultaneously, the variables of Institutional Ownership, Independent Commissioners, Audit Committees, Managerial Ownerships, and Audit Quality has an effect on the Integrity of Financial Statements.
 

Factors Affecting Perceived Effectiveness of Multigenerational Management Leadership and Metacognition among Service Industry Companies

Workforce management has always been an essential consideration by businesses worldwide to improve organizational efficiency. The measurement of diversified labor present in modern Philippine companies has never been viable as generational and cultural differences shape and influences one’s leadership behavior, decision-making, and style. Employee motivation, multigenerational cohort, interpersonal skills, work values, and organizational culture significantly affect company leaders’ perceived effectiveness, resulting in varying management styles and approaches applicable to service companies. This study aimed to determine significant variables affecting the perceived leadership effectiveness and metacognition between multigenerational management clusters among service companies integrating behavioral theories such as Generational Cohort Theory (GCT) and Theory of Planned Behavior (TPB). Through self-administered questionnaires, data was utilized for multivariate analysis through structural equation modeling using the SPSS statistical software and SPSS AMOS 29 software and random forest classifier utilizing Python 5.1. Results showed that Motivation, Managerial Cohort, Organizational Culture, and Work values have a high-level relationship with Perceived Behavioral Control, Attitude Towards Behavior, and Social Norms. The results presented could be utilized in evaluating the management sector in service industries to provide and develop an optimum approach to leadership management. Managerial insights and suggestions are shown in the study.

The Effect of Total Asset Turnover and Leverage on Profitability Case Study on Property and Real Estate Service Industry Companies Listed on the Indonesia Stock Exchange (IDX)

ABSTRACT
 The Effect of Total Asset Turnover and Leverage on Profitability Case Study on Property and Real Estate Service Industry Companies Listed on the Indonesia Stock Exchange (IDX)
 
 REKA YULINDA
 NPM : 171000461201044
 
 UNIVERSITAS MAHAPUTRA MUHAMMAD YAMIN SOLOK
 Companies with good performance will be able to achieve the goals to be achieved by the company, namely maximizing company value. This goal can be achieved by increasing the company's profitability. The purpose of this study was to determine the effect of Total Asset Turnover and Leverage on Profitability. This research was conducted at the Property and Real Estate Service Industry companies on the Indonesia Stock Exchange with a sample of 10 companies obtained through purposive sampling method. The results of the study using multiple linear analysis, namely Y = 0.002 + 0.321X1 - 0.009X2 with the explanation that Total Asset Turnover has a positive and significant effect on profitability, while Leverage (DER) has a negative and insignificant effect on profitability.
 Keywords: Total Asset Turnover, Leverage (DER) and Profitability (ROA).

The Framework for and Analysis of Good Corporate Governance Scoring in State-Owned Enterprises (SOEs): The Substance of Government Policy on Corporate Management

The current study aims to develop the framework for corporate governance and to assess the corporate governance scoring trend based on R-MBU/2012 in publicly traded SOEs. The study adopts mixed qualitative-quantitative methods. The qualitative method is based on grounded theory and interpreted by way of constructivist approach, whereas the quantitative method uses the technique of descriptive statistics. The data were obtained from R-MBU/2012; the sample consists of 18 SOEs listed on the Indonesia stock exchange. The results identify the relationship between variabilities in the roles of shareholders, the General Meeting of Shareholders, Board of Commissioners (BOC), Board of Directors (BOD), corporate commitment and culture, and information disclosure as the determining indicator of the level of good corporate governance implementation. Five banking companies, 2 manufacturing companies, and 3 companies in service industry are all scored ‘very good’ for the implementation of good corporate governance. However, other companies scored ‘good’, ‘fair’, and ‘poor’, respectively

Impact of Dividend Policy on Stock Price Volatility: An Empirical Study on Financial Service Industry of Bangladesh

The impact of dividend policy on stock price volatility is one of the most researched topics of corporate finance. This study investigates the relationship between stock price volatility and dividend policy among Bangladeshi financial service industry companies. Two key variables - dividend yield and dividend payout have been taken as the independent variables after controlling for firm size, asset growth, earnings volatility, long-term debt, and earnings per share. The stock price volatility has been taken as the dependent variable. Panel regression analysis is employed to explore the relationship of dependent with independent variables. Results reveal a significant positive relationship between stock price volatility and dividend yield among companies considered in this study. This study will help regulators and investors understand how the stock price fluctuates in response to financial information such as dividend announcements.

The impacts of IPO financing and monetary policy on economic growth in Bangladesh: Evidence from a dynamic assessment

The impact of dividend policy on stock price volatility is one of the most researched topics of corporate finance. This study investigates the relationship between stock price volatility and dividend policy among Bangladeshi financial service industry companies. Two key variables - dividend yield and dividend payout have been taken as the independent variables after controlling for firm size, asset growth, earnings volatility, long-term debt, and earnings per share. The stock price volatility has been taken as the dependent variable. Panel regression analysis is employed to explore the relationship of dependent with independent variables. Results reveal a significant positive relationship between stock price volatility and dividend yield among companies considered in this study. This study will help regulators and investors understand how the stock price fluctuates in response to financial information such as dividend announcements

Leader knowledge hiding and employee organizational identification in the Egyptian service industry

PurposeThe purpose of this study is to examine the relationship between leader-signaled knowledge-hiding behavior (LSKH) and employee organizational identification (OI) with self-interest climate perceptions (SIC) as a mediator. This study also takes into consideration the impact of individual differences (i.e. employee trait of agreeableness) in shaping these relationships.Design/methodology/approachTwo-wave data were collected from a sample of employees working in service industry companies in Egypt (N = 305). The mediation model (model 4) and the moderated mediation model (model 14) were tested using the statistical package for the social sciences PROCESS macro. The indirect effect of LSKH behavior on employee OI was examined using the bootstrapping approach (n = 5,000) with 95% confidence intervals (CI) for the indices.FindingsFindings show that LSKH behavior has a negative impact on employee OI through SIC perceptions. Additionally, a moderation analysis indicates that the employee trait agreeableness strengthens the negative relationship between SIC and OI as well as the indirect relationship between LSKH behavior and employee OI.Originality/valueWhile previous studies mainly focused on employee knowledge-hiding behavior, this study extends this nascent stream of literature by investigating the impact of this behavior at the leader’s level in the Egyptian cultural context. The results provide insights into the consequences of this type of behavior on important outcomes, namely, SIC and OI.

THE IMPACT OF CORPORATE GOVERNANCE ON THE TENDENCY OF SUSTAINABILITY REPORTING

This study aims to investigate the association between corporate governance and sustainability reports. We use binary logistic analysis in service industry companies listed on the IDX in 2018 to observe the relations between probability of the sustainability reporting and various factors related to corporate governance, including the capacity of the directors, the capacity of the commissioner, the capacity of the audit committees, and the independence of the directors. The result shows that there were significant differences between some of the corporate governance factors and the probability of reporting the sustainability report. Particularly in the capacity of the directors, where companies with higher number of board members and the frequency of board meetings have a higher probability of reporting sustainability reports. Then, the capacity of the audit committee, where companies with higher frequency of committee meetings have a higher probability to report sustainability reporting. This study adds information about corporate governance and sustainability reports. In addition, this study also provides empirical evidence and also provides suggestions that can be used by regulators in Indonesia on how the probability to report the sustainability reporting can be improved by enhancing the quality of corporate governance in the companies.

The effect of knowledge appreciation and development of internal ideas on the competitiveness of service industry companies

The aim of this article is to analyse the influence of two factors on competitiveness of various types of service industry companies: 'knowledge appreciation' and 'development and implementation of new ideas'. The article is based on quantitative data from a survey of 380 service industry companies. The responses were measured on a five-grade Likert scale. The statistical significance of differences between various responses was examined using the Mann-Whitney U test and correspondence analysis. The results indicate that both factors influence the competitiveness of service industry companies. Moreover, firms with a low intensity of concentration on any of these factors were less competitive than their closest competitors. Another aspect analysed in the study was the competitiveness of service industry companies of different sizes with different levels of intensity of both factors. The results show that these factors are especially important for the competitiveness for micro and small companies.

The effect of knowledge appreciation and development of internal ideas on the competitiveness of service industry companies

The effect of knowledge appreciation and development of internal ideas on the competitiveness of service industry companies

The mediating effect of marketing capability in the relationship between CRM on business performance in Indonesia and Thailand service industry

This study empirically contributes to customer relationship management (CRM) activities on marketing capability and business performance. The authors also investigate the mediating role of marketing capability in enhancing business performance. A quantitative approach was employed by comparing service industry companies in Indonesia and Thailand. The respondents were managers responsible for managing relationships with customers. The sample size is 406 respondents consisting of 207 from Thailand and 199 from Indonesia, who were selected using the purposive sampling method. Results indicated that CRM activities positively affect marketing capabilities and business performance. This study also found that marketing capability played an essential role in mediating the relationship between CRM activities and business performance.

The Effect of Price Per Book Value, Net Profit Margin and Price Revenue Ratio Against Financial Distress in Financial Sectors Listed on the Indonesia Stock Exchange 2015-2019 period

A phenomenon that occurs in financial sector service industry companies in the banking sector listed on the Indonesia Stock Exchange for the 2015-2019 period where financial reports show the company's performance. The 2015-2019 period shows a fluctuating trend which can be seen from PBV, NPM, PER and Financial Distress, the level of difficulty in the financial sector, especially banking, has decreased in average profit by 30.23% in 2018, this is due to the high risk of accounts receivable. The purpose of this study is to determine how the effect of price per book value, net profit margin and price income ratio on financial distress in the financial sector listed on the Indonesia Stock Exchange (BEI) for the 2015-2019 period. The research method used is descriptive method. The sampling technique uses random sampling technique. This study uses descriptive and verification (quantitative) analysis techniques using path analysis. Data collection techniques are carried out by field studies and literature. The results showed that the price per book value, net profit margin and the ratio of price income to financial distress were obtained (1) PBV, NPM, PER partially had a significant positive effect on Financial Distress (2) Simultaneously had a significant positive effect against Financial Distress

비재무정보를 이용한 스포츠서비스산업 기업의 생존에 관한 연구

본 연구는 비재무정보를 활용하여 스포츠서비스산업 기업의 생존 요인에 대해 알아보고자 하였다. 산업분류, 기업 규모, 기업 형태, 종업원 수, 계열 여부 등의 비재무적인 요소에 따른 생존율의 차이를 알아보기 위해 카플란-마이어 분석을 수행하였으며, 비재무적 요소들이 생존에 미치는 영향은 콕스비례위험모형을 이용하여 파악하였다. 분석은 2018년을 절단점으로 하여 2000년부터 2012년 사이에 설립된 총 550개 기업을 대상으로 하였다. 생존분석 결과 산업분류 별로는 골프장 운영업, 골프연습장 운영업 업종이 스포츠시설 운영업, 유원지 및 기타 오락관련 서비스업보다 생존율이 높았으며, 기업규모 별로는 대기업, 중기업 등 일정규모 이상의 기업 규모를 가진 기업이 소기업보다 생존율이 높았다. 주식회사 등 관련자가 다수 있는 기업 형태가 개인 기업 형태보다 생존율이 높게 나타났으며, 계열 기업이 비계열 기업보다 생존율이 높으며, 종업원 수가 많은 기업의 생존율이 상대적으로 높음을 확인 할 수 있었다. 골프 관련 기업, 기업 규모가 크고 종업원 수가 많은 기업 등의 생존율이 상대적으로 높은 것으로 나타났다. 콕스비례위험모형으로 생존에 영향을 미치는 요인을 파악한 결과 산업분류, 기업규모, 기업형태, 종업원 수 등의 비재무정보들이 스포츠서비스산업기업의 생존에 영향을 미치는 변수로 나타났다. 이러한 결과는 한국의 스포츠서비스산업 기업은 특정 산업, 대규모, 대자본에 의해 설립된 기업이 소규모 소자본으로 설립된 기업보다 오래 생존함을 보여주는 것으로 향후 우리나라 스포츠산업이 지속적으로 발전하기 위해서는 소기업도 함께 성장 및 발전 할 수 있는 토대를 마련할 필요가 있다.