Community-based Question Answering Sites Research Articles

Question routing via activity-weighted modularity-enhanced factorization

Question Routing (QR) in Community-based Question Answering (CQA) websites aims at recommending newly posted questions to potential users who are most likely to provide “accepted answers”. Most of the existing approaches predict users’ expertise based on their past question answering behavior and the content of new questions. However, these approaches suffer from challenges in three aspects: (1) sparsity of users’ past records results in lack of personalized recommendation that at times does not match users’ interest or domain expertise, (2) modeling based on all questions and answers content makes periodic updates computationally expensive, and (3) while CQA sites are highly dynamic, they are mostly considered as static. This paper proposes a novel approach to QR that addresses the above challenges. It is based on dynamic modeling of users’ activity on topic communities. Experimental results on three real-world datasets demonstrate that the proposed model significantly outperforms competitive baseline models.

Towards Predicting the Best Answers in Community-based Question-Answering Services

Community-based question-answering (CQA) services contribute to solving many difficult questions we have. For each question in such services, one best answer can be designated, among all answers, often by the asker. However, many questions on typical CQA sites are left without a best answer even if when good candidates are available. In this paper, we attempt to address the problem of predicting if an answer may be selected as the best answer, based on learning from labeled data. The key tasks include designing features measuring important aspects of an answer and identifying the most importance features. Experiments with a Stack Overflow dataset show that the contextual information among the answers should be the most important factor to consider.

Question retrieval for community-based question answering via heterogeneous social influential network

Abstract Community-based question answering platforms have attracted substantial users to share knowledge and learn from each other. As the rapid enlargement of community-based question answering (CQA) platforms, quantities of overlapped questions emerge, which makes users confounded to select a proper reference. It is urgent for us to take effective automated algorithms to reuse historical questions with corresponding answers. In this paper, we focus on the problem with question retrieval, which aims to match historical questions that are relevant or semantically equivalent to resolve one’s query directly. The challenges in this task are the lexical gaps between questions for the word ambiguity and word mismatch problem. Furthermore, limited words in queried sentences cause sparsity of word features. To alleviate these challenges, we propose a novel framework named HSIN which encodes not only the question contents but also the asker’s social interactions to enhance the question embedding performance. More specifically, we apply random walk based learning method with recurrent neural network to match the similarities between asker’s question and historical questions proposed by other users. Extensive experiments on a large-scale dataset from a real world CQA site Quora show that employing the heterogeneous social network information outperforms the other state-of-the-art solutions in this task.

Community-Based Question Answering via Asymmetric Multi-Faceted Ranking Network Learning

Nowadays the community-based question answering (CQA) sites become the popular Internet-based web service, which have accumulated millions of questions and their posted answers over time. Thus, question answering becomes an essential problem in CQA sites, which ranks the high-quality answers to the given question. Currently, most of the existing works study the problem of question answering based on the deep semantic matching model to rank the answers based on their semantic relevance, while ignoring the authority of answerers to the given question. In this paper, we consider the problem of community-based question answering from the viewpoint of asymmetric multi-faceted ranking network embedding. We propose a novel asymmetric multi-faceted ranking network learning framework for community-based question answering by jointly exploiting the deep semantic relevance between question-answer pairs and the answerers' authority to the given question. We then develop an asymmetric ranking network learning method with deep recurrent neural networks by integrating both answers' relative quality rank to the given question and the answerers' following relations in CQA sites. The extensive experiments on a large-scale dataset from a real world CQA site show that our method achieves better performance than other state-of-the-art solutions to the problem.

Community-Based Question Answering via Contextual Ranking Metric Network Learning

The exponential growth of information on Community-based Question Answering (CQA) sites has raised the challenges for the accurate matching of high-quality answers to the given questions. Many existing approaches learn the matching model mainly based on the semantic similarity between questions and answers, which can not effectively handle the ambiguity problem of questions and the sparsity problem of CQA data. In this paper, we propose to solve these two problems by exploiting users' social contexts. Specifically, we propose a novel framework for CQA task by exploiting both the question-answer content in CQA site and users' social contexts. The experiment on real-world dataset shows the effectiveness of our method.