Question retrieval for community-based question answering via heterogeneous social influential network

Abstract

Abstract Community-based question answering platforms have attracted substantial users to share knowledge and learn from each other. As the rapid enlargement of community-based question answering (CQA) platforms, quantities of overlapped questions emerge, which makes users confounded to select a proper reference. It is urgent for us to take effective automated algorithms to reuse historical questions with corresponding answers. In this paper, we focus on the problem with question retrieval, which aims to match historical questions that are relevant or semantically equivalent to resolve one’s query directly. The challenges in this task are the lexical gaps between questions for the word ambiguity and word mismatch problem. Furthermore, limited words in queried sentences cause sparsity of word features. To alleviate these challenges, we propose a novel framework named HSIN which encodes not only the question contents but also the asker’s social interactions to enhance the question embedding performance. More specifically, we apply random walk based learning method with recurrent neural network to match the similarities between asker’s question and historical questions proposed by other users. Extensive experiments on a large-scale dataset from a real world CQA site Quora show that employing the heterogeneous social network information outperforms the other state-of-the-art solutions in this task.