Community Trust Research Articles

Improving the understanding and management of back pain in older adults: the BOOST research programme including RCT and OPAL cohort

Improving the understanding and management of back pain in older adults: the BOOST research programme including RCT and OPAL cohort

Answering the Call: Experiences of Implementing Antiracist Interventions in Health Care

Abstract: Since 2020, when the Covid-19 pandemic and police violence against Black Americans made undeniably visible inequities in health outcomes based on race, health professionals have issued calls for their colleagues to practice antiracism. Yet few studies have qualitatively described the experiences of health professionals who have implemented antiracist interventions to identify the factors that make them successful. I conducted semi-structured interviews with 51 health professionals and administrators who had introduced changes in their clinical practices explicitly to address health inequities based on race. The interventions focused on removing barriers to access for patients who lack the linguistic, economic, or cultural resources to navigate a complicated health care system. Interprofessional collaboration, leadership support, and community trust facilitated the success of the interventions. Restrictive insurance reimbursement policy was the most cited barrier. The experiences of these health professionals illustrate possibilities for implementing antiracist interventions at the point of care.

Hospital pharmacist experience in a multidisciplinary team in special care settings

The COVID-19 pandemic is placing huge strain on health systems and professionals. Emergency departments and their pharmacy services have been the first to face this challenge before any other pharmacy units. This article provides a description of the experience of two public hospitals located in the Autonomous Community of Madrid, Spain.Team working and reciprocal trust have made it possible to meet the unprecedented demand for health services and has facilitated rapid decision making. Strategies have been developed to guarantee the availability, distribution and safe use of medications. Other strategies have included favoring communication within Emergency Departments pharmacy services, and between these services and Emergency Departments during the pandemic.Multidisciplinary cooperation and information sharing have traditionally formed the base for efficient and quality work, along with solid technologies that guarantee a safe use of medications. The crucial role of information and communication technologies during the pandemic may give rise to a new model of pharmaceutical care, which should not replace face-to-face Emergency Department pharmacist support and advice. Promoting the re-humanization of healthcare and pharmacy services is essential. An adequate technical training and the development of abilities such as flexibility, planning and coordination skills, and an assertive communication and management of emotions will be key to the successful management of unimaginable settings in the future.

‘Why did nobody ask us?’, parents’ views on childhood vaccines: A co-production research study

Abstract Background Inequalities in childhood vaccine uptake exist in the United Kingdom but previous surveys of vaccine attitudes have underrepresented parents of children with low vaccine uptake. We aimed to explore parents’ views and experiences of vaccinating their child and how the COVID-19 pandemic had impacted childhood vaccine attitudes. Methods We worked with Mosaic Community Trust, an ethnically diverse women's community group using a participatory approach to co-develop a questionnaire for parents with children aged under 10 years old. We targeted recruitment at parents living in the North-west London area, where vaccine uptake has been historically low and continues to be lower compared to regionally and nationally. The questionnaire was promoted through local community networks alongside targeted social media promotion. We then held four parents’ focus groups in 2023, co-facilitated by Mosaic. Results Between Jun-Oct 2022, 518 parents completed the questionnaire (64% UK born and 30% from ethnic minorities). Most parents (92%) believed childhood vaccines were important and 16% had delayed or refused a childhood vaccine. In both the questionnaire and the focus groups (n = 22), parents reported that lack of reminders and difficulties booking or going to appointments impacted uptake. They also wanted easier access to trusted health professionals to answer vaccine questions. In both the questionnaire responses and focus groups some parents reported that COVID-19 had changed their childhood vaccine views either highlighting their importance, increasing parents’ questions, or increasing mistrust. Conclusions Parents report practical barriers impact vaccine uptake including difficulties booking or attending childhood vaccine appointments. Parents should be offered easy access to trusted healthcare professionals to answer their questions about vaccines particularly in the aftermath of the COVID-19 pandemic which has negatively affected some parents’ views on childhood vaccines. Key messages • Parents want easy access to trusted healthcare professionals to answer their questions about childhood vaccination particularly since the COVID-19 pandemic. • Parents report that difficulties booking & attending vaccine appointments are key reasons for late or missed childhood vaccination in the UK.

The ‘FFAB’ project: Lessons learned from an early health intervention for male sports bettors

Abstract Background Sports betting is a growth area for the gambling industry with football fans becoming a key target of advertising. This demographic is also one at elevated risk from gambling harm. This paper reflects on the NIHR-funded Football Fans and Betting project (FFAB) - an innovative early health intervention with football fans (aged 18-55) who gamble regularly to reduce their betting. Methods We will present findings from interviews and observations to reflect on the delivery of our 8-week intervention delivered by 4 clubs’ Community Trust Coaches - Leicester, Preston North End, Accrington Stanley, and Blackpool. Planned as a feasibility study and pilot RCT, FFAB's feasibility learnings led to the development of a different model than originally proposed. Results Preliminary findings suggest (1) there is a clear need for an early health intervention for men looking to reduce their betting. (2) Overcoming shame and stigma are significant barriers to recruitment in a study like this. (3) Conducting independent research with football clubs, given their complex sponsorship arrangements, presents multiple challenges. (4) relatedly, while recruitment was easier in smaller more locally rooted clubs, they faced more challenges for resources which led to difficulties with retention on the programme. Conclusions FFAB is the first intervention of its kind and has lessons for interventions with underserved groups more widely. We identified the need for more focused pre-recruitment work on changing understandings of gambling through public health-focused education. We believe more recognition and visibility of a public health approach to gambling in the wider population would help to de-stigmatise language and discussion of gambling and lessen the challenges of engaging our target group. We recommend a more grassroots, localised approach to future early health interventions of this nature. In doing so, we believe that we could minimise many of the challenges we faced in delivery. Key messages • There is a clear need for community-based interventions that aim to reduce gambling harm amongst the high-risk population of male sports bettors. • Feasibility work suggests that refinements to our initial model, utilising more localised, grassroots approaches, are required to successfully engage with this target population.

Analysis of the Petroleum Industry Act and its impact on the Nigerian Oil and Gas Sector

The research analyzed the Petroleum industry Act and how the new law has impacted various actors in the Nigerian Oil and Gas Sector. This research was conducted using a doctrinal legal research approach which was backed by a contextual legal framework that include citations to online sources, literature reviews, case studies analysis, and an assessment of key judicial enactments. In conducting this library-based study, primary and secondary legal sources as well as pertinent existing literature on Petroleum Industry Act 2021 were explored. Various conceptual, empirical and theoretical frameworks such as Resource Curse, Domanial and Sustainable Development theories were used to support the research work. At the end the study, was able to find out that the Act established a framework for effective legal, regulatory and fiscal governance of the Upstream, Midstream, Downstream and the Host Communities, even though there were gaps which the Act left to be filled. Finally the study recommended that Gas flaring should be stopped; host community trust fund resources should be properly managed; Payment of 3% for upstream exploration revenue to host community should be reviewed upwards while 30% for frontier exploration should be reduced.

Examining consumers' continuance and sharing intention toward food delivery apps

PurposeA food delivery app (FDA) is a technological advancement connecting restaurants and consumers, making it possible to deliver food home conveniently. The current study seeks to identify the factors affecting consumers' continuance intention and sharing intention toward the FDA in the USA and Canada using an integrated framework built using trust transfer theory and a variety of constructs.Design/methodology/approachThe authors collected data/inputs from 476 respondents in the USA and Canada who had used FDAs in the past and analyzed them using the structural equation modeling technique.FindingsThe results indicate that trust in FDA, trust in the user community and commitment affect continuance intention and sharing intention. Interestingly, trust in the seller does not influence commitment, continuance intention and sharing intention. Additionally, the trust disposition and reputation of the FDA play an important role in building trust in FDA.Research limitations/implicationsThe present study combines the trust transfer theory with various important constructs such as commitment, trust disposition and reputation of the FDA to build an integrated framework to elucidate the continuance intention and sharing intention toward FDAs.Practical implicationsThis study facilitates the FDA providers to understand how trust disposition, the reputation of the FDA and trust in the Internet build trust among FDA consumers. The study also helps them to fine-tune their trust-building strategy by considering several trust targets. It further enables them to appreciate how commitment results in continuance intention and sharing intention toward FDA.Originality/valueIt is an original study investigating the role of various constructs and trust transfer theory in shaping the consumers' continuance intention and sharing intention toward the FDA.

Pengaruh Implementasi Kebijakan Dan Mutu Pelayanan Terhadap Kepercayaan Masyarakat Dalam Pembuatan E-KTP Pada Dukcapil Kabupaten Bombana

The problem of this research revolves around, the Influence of Implementation of Service Policies and Quality on Community Trust in Making Electronic KTP at Bombana Regency Population and Civil Registration Office. This study uses a quantitative approach with a description method. Data collected through questionnaires, processed with computers through Excel and SPSS programs, with regression equation formulas, then interpreted analyzed and described in accordance with the research objectives by using a sample of all employees in the district population and civil registration departement of Bombana. From the results of the regression linearity research and data alasysis obtainedfrom the tree hypoteses it turns out that the linear regression population, because the F count is signifikan at alpha =0,05. And the results of the study indicate that all three proposed workyng hypotesis are entirely accepted, this is data by obtaining positive regression coefficients, so that the implementation of the policy of making electronic ID Cards of service quality both separately and in integrated manner affects the trust of the public.To increase public trust better si that it will result in achieving the terget of making electronic ID Cards at the maximum population and civil registration departement of bombana regency, policy implementation and service quality is needed because if the policy implementation is effective and the service quality is good, public trust will tend to increase,conversely if the implementationof policies and service quality is lacking and ineffective then public trust will tend to decrease

H - 15 Leveraging Community Health Care Workers in Rural Communities to Address Brain Health Equity.

To address brain health in rural communities, Telehealth ROCKS developed a service delivery program with local partners. Community healthcare workers (CHWs) assess and provide students with referrals to address social determinants of health (SDoH) and mental health needs. Qualitative and quantitative data were collected. This program serves seven school districts and 6876 students in an area historically reliant on a mining/factory economies with high concerns for environmental exposures. Students were from diverse backgrounds with a range of neurological and neurodevelopmental conditions. To close SDOH gaps, CHWs utilized Community CareLink (CCL), an online platform tailored for rural communities that documents, tracks, and identifies SDOH gaps. Since 2022, 85% of families elected to pursue CHW support. To date, 10 CHWs have worked directly with approximately 10% of the school population with 80% of encounters having an attendance component. Thematic analysis shows building trust has been an important encounter theme: "Building that trust within the families is so important. By being able to help them with housing, utility assistance or getting access to Medicaid can be a huge relief..." The pandemic impacted SDOH domains, further exacerbating rural and other systemic disparities that will have long-lasting impact on brain health in rural communities. For neuropsychologists, adopting this program design may help to foster trusted relationships and community partnerships, improve culturally informed referrals, and provide scaffolding/coaching around referrals so that our expertise can aid patients and families where and when it is needed most.

Facilitators and barriers to hypertension management in urban Nepal: findings from a qualitative study

IntroductionIn Nepal, one-fourth of the adult population has hypertension. Despite provision of comprehensive hypertension services through the primary healthcare system, huge gaps in treatment and control of hypertension exist. Our...

HOW BRAND ENGAGEMENT, BRAND EXPERIENCE ON BRAND LOYALTY THROUGH BRAND TRUST AND BRAND COMMITMENT: SPOTIFY ONLINE MUSIC EVIDENCE

In ancient times, humans listened to music using music records in the form of discs that were quite large. Then it developed into smaller discs, then added cassettes and radio. In this modern era, music preservation is received through online applications, and one application that provides these services is Spotify. But this success does not cover the importance of service factors to compete with other brands competitively. Therefore, this study uses quantitative methods to examine the factors influencing consumer loyalty as seen from the community's involvement, experience, Trust, and commitment to the Spotify brand. The Sampling technique uses a non-probability sampling approach. Data was collected using a purposive sampling technique, taking 351 respondents with had experience using the Spotify application. The measurement model for the inner model in this study was analyzed using AMOS 26. In the internal model, testing was discovered by using this study's R2, discriminant, and fitness models. The outer model research includes validity and reliability tests done with SPSS 26 application

Pengaruh Kepercayaan Terhadap Online Repurchase Intention: Intermediary Trust dan Seller Trust

In the e-marketplace, trust consists of two categories, namely trust in intermediaries and trust in sellers. This research aims to empirically examine the influence of these two types of consumer trust on purchasing behavior and determine which one is more dominant in explaining purchasing behavior. The research objectives were achieved by conducting a survey among e-marketplace users in Indonesia who have experience shopping on websites such as TikTok Shop, Tokopedia, Lazada, Shopee, Bukalapak, and similar platforms that facilitate trading without selling their own products. The sample in this study consisted of 31 e-marketplace users in Indonesia. Structural Equation Modeling (SEM) analysis using Smart Partial Least Square (Smart PLS) version 7.0 software was used to test the hypotheses. The results of this study indicate a significant influence of benevolence and integrity on trust in intermediaries, while competence does not have a significant influence on trust in intermediaries. Trust in intermediaries has a significant influence on trust in the seller community, and trust in intermediaries has a significant influence on the intention to repurchase on the e-marketplace. Trust in the seller community does not have a significant influence on the intention to repurchase on the e-marketplace. Trust in intermediaries does not mediate the influence of trust in sellers on the intention to repurchase in the e-marketplace.

The concept of the development of the mechanism of reputational responsibility of the organization within the framework of a new model of scientific attestation

The subject of the study is the concept of developing a mechanism for the reputational responsibility of organizations endowed with the rights provided for in paragraph 3.1 of Article 4 of the Federal Law from August 23, 1996 No. 127-FZ "On Science and State Scientific and Technical Policy".The purpose of the article is to propose specific tools for the implementation of the mechanism of reputational responsibility of organizations with the right to independently award academic degrees. The article examines the method of self-examination of the certification model of the organization, indicators of its effectiveness, and also provides proposals for the development of indicators for monitoring the activities of dissertation councils of organizations with the right to independently award academic degrees.The use of general logical research methods, including analysis and synthesis, the formal legal and comparative legal methods, allowed the authors to come to the following conclusions: (1) for the effective conduct of self-examination in each organization, it is advisable to adopt local regulations that approve the regulation on the procedure for conducting selfexamination and the report on the conduct of self-examination; (2) the list of information and data given in the article to be assessed during self-examination is exemplary, and can be expanded taking into account the characteristics of a scientific or educational organization; (3) organizations can be recommended to distribute digests about the dissertations defended, their real contribution to the development of science to leading educational and scientific organizations, and post them in free access on the official website of the organization. They may also contain information about self-examination and monitoring of dissertation councils, scientific attestation processes, other information that contributes to the formation of a stable positive image of the organization, the scientific community's trust in its certification model. It is substantiated that, within the framework of the new model of scientific attestation, the development of the institution of reputational responsibility of organizations with the right to independently award scientific degrees is the key to ensuring the quality of reproducible scientific personnel.

The Use of Religion by Political Elites in Kabwe District, Zambia

This article reports a study to investigate the use of religion by the political elites in the Kabwe district of the central province in Zambia. The study used a descriptive survey design of the qualitative strategy where an Interpretivist Research technique served as a foundation for data collection. The target population included four political parties in Kabwe district, church leaders from the Roman Catholic Church, United Church of Zambia, Seventh Day Adventist, Jehovah’s Witness, Pentecostal church, Mosque, officials from Church Mother Bodies, Civic leaders and lay people. The study drew upon a sample of 28 respondents and Semi-structured and Open-ended interview techniques were applied to obtain the required primary data. Transcripts of the interviews were analysed thematically for respondents’ perceptions of the use of religion in politics. The key findings revealed that religion was often utilized as a political tool by the political elite, where politicians utilised it to gain political mileage. Religious communities were also viewed by respondents as effective partners in the implementation of political agendas and or policies. Additionally, religious communities were seen as fixed and stable entities which had won the trust of local communities. By and large, the role played by religion in politics (through the identified religious bodies) was considered crucial for the survival of democracy in the two districts. Appropriate recommendations are made such as encouraging religious freedom where everybody will be free to seek the truth without any coercion or inhibition.

Exploring self-determined solutions to service and system challenges to promote social and emotional wellbeing in Aboriginal and Torres Strait Islander people: a qualitative study.

Many Aboriginal and Torres Strait Islander people living on Kaurna Country in northern Adelaide experience adverse health and social circumstances. The Taingiwilta Pirku Kawantila study sought to understand challenges facing Aboriginal and Torres Strait Islander communities and identify solutions for the health and social service system to promote social and emotional wellbeing. This qualitative study applied Indigenous methodologies undertaken with Aboriginal and Torres Strait Islander governance and leadership. A respected local Aboriginal person engaged with Aboriginal and Torres Strait Islander community members and service providers through semi-structured interviews and yarning circles that explored community needs and challenges, service gaps, access barriers, success stories, proposed strategies to address service and system challenges, and principles and values for service design. A content analysis identified the breadth of challenges in addition to describing key targets to empower and connect communities and optimize health and social services to strengthen individual and collective social and emotional wellbeing. Eighty-three participants contributed to interviews and yarning circles including 17 Aboriginal community members, 38 Aboriginal and Torres Strait Islander service providers, and 28 non-Indigenous service providers. They expressed the need for codesigned, strengths-based, accessible and flexible services delivered by Aboriginal and Torres Strait Islander workers with lived experience employed in organisations with Aboriginal and Torres Strait Islander leadership and governance. Community hubs and cultural events in addition to one-stop-shop service centres and pre-crisis mental health, drug and alcohol and homelessness services were among many strategies identified. Holistic approaches to the promotion of social and emotional wellbeing are critical. Aboriginal and Torres Strait Islander people are calling for places in the community to connect and practice culture. They seek culturally safe systems that enable equitable access to and navigation of health and social services. Aboriginal and Torres Strait Islander workforce leading engagement with clients is seen to safeguard against judgement and discrimination, rebuild community trust in the service system and promote streamlined access to crucial services.

Exploring Nursing Strategies to Engage Community in Cardiovascular Care.

This review aims to highlight some of the strategies nurses use to engage community members in cardiovascular care. We also elaborate on opportunities for improving community engagement. Community engagement occurs across a continuum of progressive levels of community involvement, impact, trust, and flow of communication. Successful community engagement has been shown to improve both patient-centered care and intervention design, implementation, and dissemination. Nurse strategies used for engaging community in cardiovascular care included more examples of outreach, consult, and involvement than collaboration and shared leadership. More attention is needed toward strategies that embrace collaboration and enhance trusting relationships to advance to shared leadership. Nurses must intentionally work in partnership with communities to improve cardiovascular health for all. Furthermore, assessing meaningful community engagement is necessary to achieve the desired outcomes, including optimal cardiovascular health and thriving communities.

Brand engagement and community user behaviors in online interest communities: exploring a moderated mediation model

PurposeAs fertile soil for product promotion, online interest communities have gradually come into brands' view. However, existing research does not clarify whether brand engagement in consumer interaction is beneficial to the development of online interest communities. This study attempts to investigate the effects of brand engagement on the online interest community operation.Design/methodology/approachThe authors propose a model that delineated the influence of brand engagement on consumers' citizenship behavior in the online interest community from the commitment-trust perspective. Scenario-based experiments were conducted and 536 data were collected by simple random sampling.FindingsResults shows that a stronger perception of brand engagement has a positive influence on the relationship (trust and commitment) between the community and its users, which further influences online community citizenship behavior (feedback, advocacy and tolerance) of both posters and lurkers, especially for the posters. Although relationships are more complex, brand engagement activates the development of online interest communities to some extent.Originality/valueThis original study contributes to the commitment-trust theory by examining the impact of brand engagement on citizenship behavior via community commitment and trust in the online interest community context. In addition, this study compares the moderating effect of posters vs lurkers on the relationship between brand engagement and citizenship behavior in the online interest community.

Building community resiliency and trust: A framework

This paper outlines the context of emergency management in Canada and identifies some of the key factors that have contributed to public emergency preparedness initiatives reaching a saturation point. Readers will gain insight and actionable suggestions from the proposed Community Resiliency Framework. Readers will learn how emergency management agencies can engage and collaborate authentically with communities and leverage existing preparedness initiatives with new methodologies to increase community resiliency.

Service Recommendation Model Based on Trust and QoS for Social Internet of Things

The Social Internet of Things (SIoT) is a novel network that integrates social relations among objects and facilitates the interconnection between humans and smart devices through the Internet of Things (IoT). However, with the growing number of users and their devices in SIoT, ensuring high quality of service (QoS) and trust relations among users poses significant challenges. Therefore, this paper proposes a SIoT services recommendation model based on trust and QoS. Our model combines user trust relations and QoS prediction, including the availability, reliability, and efficiency of services. To achieve this, we propose a three-layer services recommendation model consisting of a social network layer, a devices layer, and a services layer. We suggest using direct trust and joint trust to accurately calculate users' trust relations. Additionally, we introduce an Levenberg-Marquardt (L-M) -based algorithm for social network users' trust community clustering and a Random Service System (RSS) -based algorithm for QoS prediction. Experimental results show that our proposed model effectively recommends services in SIoT that exhibit high trustworthiness and quality.

Exploring social enterprise legitimacy within ecosystems from an institutional approach: A systematic literature review and research agenda

AbstractThe legitimation of social enterprises is contingent upon the institutional context and targeted stakeholders; however, this claim has not been explored systematically, considering existing legitimacy strategies. Understanding the reasons behind the pursuit of legitimacy and the strategies that can be employed in specific contexts is paramount for social enterprises to obtain legitimacy and enhance positive social impact. This paper undertakes a systematic literature review at the intersection of social enterprise legitimacy, institutional theory and entrepreneurial ecosystems. Drawing on articles in journals included in the Web of Science database, the review enhances understanding of social enterprise legitimacy research through institutional contextualization by answering the question: ‘Why and how do social enterprises aim to obtain legitimacy in different contexts and towards which ecosystem actors?’ Six main reasons why social enterprises pursue legitimacy are identified, namely: to acquire tangible (financial and material) and intangible (community support and trust) resources; to compete with commercial businesses and non‐governmental organizations; to comply with stakeholder demands; to overcome institutional challenges; to create social impact; and to bring about institutional change. Alongside these reasons for legitimacy pursuit, legitimacy strategies and the addressed actors and institutions are identified and synthesized into three categories: institutional context dependency; closeness to the audience; and multidimensionality and process perspective, identifying promising avenues for further research that are more context‐sensitive. The review provides guidance for social enterprises seeking to identify and adapt legitimacy strategies, enabling them to address the pressing issues of legitimacy deficits that continue to hamper the generation of social impact.