Communicative Competence Research Articles

컨설턴트 역량에 관한 체계적 문헌고찰

The purpose of this study is to analyze previous research on consultant competencies, which has developed from various perspectives, and to suggest directions and implications for future research. Using a systematic literature review method, 42 domestic academic journal articles were selected for analysis, focusing on the publication period, journal type, keywords, and competencies required in different consulting fields. The findings are as follows: First, research on consultant competencies was minimal before 2010 but has increased significantly since. Second, journals show that consultant competencies are needed in diverse fields, with digital technology, talent development, and convergent thinking being key. University-affiliated institutions have contributed to strengthening the theoretical foundation through various methodologies. Third, keyword analysis highlighted relationship-building skills, service quality, and knowledge as essential competencies. Fourth, the analysis identified the need for a systematic competency model, emphasizing problem-solving, communication, customer orientation, change management, and adaptability. Based on these findings, this study highlights the need for systematic research on competencies within the consulting process from a macro perspective, while also emphasizing the importance of expanding research on consultants' intrinsic competencies from a micro perspective. Furthermore, it suggests that the application of methodologies combining various academic perspectives in a convergent approach should be expanded. This study is expected to serve as a foundational resource for future research on consultant competencies.

Language learning technologies: A review of trends in the USA and globally

This review provides a succinct overview of the comprehensive review on language learning technologies, exploring key trends in both the United States and global contexts. The review delves into the transformative impact of technology on language education, examining emerging trends that shape the landscape of language learning methodologies. In recent years, language learning technologies have witnessed a remarkable evolution, revolutionizing traditional approaches to language education. This review critically analyzes trends in language learning technologies, focusing on their applications, effectiveness, and implications for language learners, with a specific emphasis on both the United States and global perspectives. The exploration of language learning technologies in the United States reveals a dynamic landscape characterized by innovative tools, platforms, and methodologies. From interactive language apps to virtual reality language immersion experiences, the USA has been at the forefront of adopting cutting-edge technologies to enhance language acquisition. The review assesses the success and challenges of these technologies in diverse educational settings, shedding light on their integration into formal education systems and informal learning environments. On a global scale, the review provides insights into how language learning technologies are shaping language education practices across different countries and regions. It examines the adoption of technology in diverse cultural and linguistic contexts, exploring the effectiveness of digital language learning resources in overcoming linguistic barriers and promoting multilingualism. Key trends identified in the review include the rise of artificial intelligence-driven language tutors, the gamification of language learning, and the increasing emphasis on personalized, adaptive learning experiences. Additionally, the review explores the impact of technology on fostering cultural competence and global communication skills, essential components of language proficiency in the interconnected world. The findings of this review contribute to a deeper understanding of the current state of language learning technologies, offering valuable insights for educators, policymakers, and researchers. By examining trends in the USA and globally, the review provides a comprehensive perspective on the role of technology in shaping the future of language education, paving the way for informed decisions and advancements in language learning methodologies.

Korean English Textbooks and the Curricular Goal of Cultivating Intercultural Communicative Competence

Korean English Textbooks and the Curricular Goal of Cultivating Intercultural Communicative Competence

Fostering Students L2 Writing Skills and Intercultural Awareness Through Digital Storytelling In Elementary Education

This paper presents a study conducted in a Greek Elementary school and explores the impact of Digital Storytelling (DST) on developing children’s second language (L2) writing skills and their intercultural awareness. The development of digital technologies has enabled the use of different multimedia tools to reconfigure traditional storytelling. The researchers’ aim was to reinforce a learner-centered approach to the teaching of writing by provoking influence in innovation of pedagogical practices that personalize learning. L2 learners of diverse cultural backgrounds attending the fifth grade (n=21) of a Greek state elementary school, were involved in composing, sharing and reflecting upon stories from their own cultural backgrounds. The researchers built an interculturally-oriented language framework for better addressing young learners’ literacies, ensuring they work in a stimulating environment, spending time online and engaging with digital applications. Qualitative and quantitative mix methods were used to estimate the feasibility of the intervention, including a pre- and post-test, teachers’ journals and focus group discussions with the L2 learners. Variables of the study were fifth graders in the context of an elementary school in Greece (independent variable) and their writing skills in Greek as a second language (dependent variable). Data processing, by means of a pre- and post-test, revealed that the DST approach provided students with opportunities to acquire improved communicative competence through writing creatively. Journal data indicated that DST application in a game-based context enhanced task engagement, encouraging young learners to use interactive media in a digital environment. Young learners’ intercultural competence development was also shown to be supported through the DST approach. In the focus group discussions, participants stated their interest and satisfaction in the approach and the methods applied. All in all, the results imply that the approach implemented has the potential to be used as a meaningful technology integration approach as far as language teaching and learning is concerned. The findings additionally explore pedagogical implications for future teaching practices in order to enhance and extend the approach and methods employed.

THE MEDIA TECHNOLOGIES AS A TOOL FOR THE FORMATION OF FOREIGN LANGUAGE MEDIACOMMUNICATIVE COMPETENCE OF A BACHELOR’S DEGREE JOURNALIST

This article is devoted to the study of the use of media technologies for the formation of foreign language mediacommunicative competence of a bachelor’s degree journalist. The term “media technologies” was defined and its history was presented in the article. The concepts “foreign language communicative competence” and “foreign language mediacommunicative competence” were defined and described. The subcompetences of foreign language mediacommunicative competence of a bachelor’s degree journalist were presented and described. The relevance of using media technologies for the formation of foreign language mediacommunicative competence of a bachelor’s degree journalist was explained. The set of exercises for the formation of foreign language mediacommunicative competence of a bachelor’s degree journalist was illustrated. The process of organizing the experiment related to the study was described. The outcomes of the conducted experiment were analyzed. The purpose of the research is to study the essence of using media technologies for the formation of foreign language mediacommunicative competence of a bachelor’s degree journalist. The novelty of the research is that the results of the research will be used in teaching bachelor degree journalists and in advanced courses for foreign language teachers. The theoretical significance of the study is that the theoretical provisions and conclusions gained during the study will assist to contribute to methods of teaching bachelor’s degree journalists. The outcomes of the study can be used as a theoretical basis for the further consideration of the problem. The practical significance of the work is that the results of the study can be utilized in the practical work of the university, in the system of training and refreshment training of teaching staff working with future journalists.The study enables readers to use the proposed set of exercises when forming the foreign language mediacommunicative competence of a bachelor’s degree journalist.

Intercultural communication skills and student mobility in Morocco

This study examines intercultural communication competence among international students in Morocco, taking as a sample the Ecole Nationale des Sciences Appliquées (ENSA) in Tétouan. The survey of 26 students assessed six key aspects: intercultural communication skills, culture shock, general satisfaction, cultural awareness, intercultural sensitivity and language proficiency. The results show that 58% of students have a high level of intercultural competence. Culture shock is evenly distributed between high, moderate and low levels. Overall satisfaction is high, with 80% of students satisfied with their experience. Cultural awareness and intercultural sensitivity are also high among the majority of participants. In linguistic terms, there was significant progress in Arabic, while the level of French was generally high. The study highlights the crucial importance of intercultural communication skills in the success of international student mobility in Morocco. It highlights areas requiring particular attention, such as support for students experiencing significant culture shock and the continuous improvement of language skills. Despite certain limitations, in particular the size of the sample and the focus on a single institution, this research provides insight into the role of intercultural communication in the success of international student mobility in Morocco.

THE EDUCATIONAL USE OF INTERACTIVE ELECTRONIC TEXTBOOKS IN PRIMARY FOREIGN LANGUAGE TEACHING

This article is devoted to the problem of developing foreign language communicative competence of primary school students on the basis of an interactive electronic textbook and provides an example of a training course developed based on an electronic textbook. The specificity of teaching a foreign language lies in the fact that students master the language in an artificial language environment due to the lack of a natural one. New information technologies are not only new technical means, but also new forms and methods of teaching, a new approach to the learning process. This situation involves the widespread use of computer technology and various technical teaching aids. The use of computer technology in foreign language lessons in primary school can be presented in different variations: working with specialized sites, watching authentic videos, etc. А very effective and relatively affordable method for teaching foreign languages is using of the electronic textbook. An electronic textbook allows you to implement the principles of a differentiated and individual approach to learning. Therefore, it is quite natural that in the teaching of a foreign language, new opportunities for using information and communication technologies have found a wide variety of applications. Despite the presence of various approaches to the problem of implementation new learning technologies in primary foreign language education, the educational use of electronic textbooks in primary ELT requires a more complete consideration.

DEVELOPING INTERCULTURAL COMPETENCE IN TOURISM STUDENTS ALONGSIDE LANGUAGE LEARNING

This paper explores the development of intercultural competence in tourism students alongside language learning, emphasizing its critical role in preparing students for the global tourism industry. Drawing from Byram’s framework of intercultural communicative competence and Deardorff’s assessment models, the study highlights the integration of language and culture in educational settings. It also analyzes the contributions of intercultural education programs, showing how they enhance students’ cultural sensitivity and communication skills. The findings demonstrate the necessity of fostering intercultural awareness and competence to improve students’ professional adaptability in diverse cultural environments.

Foreign communicative competence and its development on the example of a speech simulator

The article defines the effectiveness of using speech simulators in the development of foreign communicative competence, because of one of the tasks of pedagogical universities in Kazakhstan. The speech simulators are used for the initial level of knowledge of the student and the thematic focus of the topic being studied. This helps to delve deeper into the professional sphere and develop the necessary skills for future specialists who can teach their subject in a foreign language. Foreign communicative competence is developed through the use of speech simulators and the correct approach to them. It forms a model of the student's speech behavior, accumulating language and speech experience. A communicative approach to learning a foreign language is implemented through a speech simulator, where the main focus is on the student’s ability to speak fluently and correctly. A three-stage experiment confirmed that speech simulators contribute to the development of foreign communicative competence with a constant and correct approach to their use. The control test based on the descriptive rubric determined the foreign communicative competence, then the students used speech simulators, and the final test showed the effectiveness of using speech simulators. The table and graph show the students’ results.

PECULARITIES OF DEVELOPING CRITICAL READING ABILITY OF THE MASTERS OF THE SPECIALTITY 7М01712 – TRAINING OF FOREIGN LANGUAGE TEACHERS

The article reveals the development of critical reading skills of master's students of the specialty 7M01712 - ‘Preparation of teachers of foreign languages’. The article emphasizes the importance of using lecture texts in the educational process to prepare master's students for professional activities. Effective use of professional texts in the classroom contributes to the improvement of scientific and professional speech and communicative competence of master's students, which in turn provides the optimal use of various methods of critical analysis in their future professional activities. Special attention is paid to the development of independent thinking skills, search, analysis, systematization, structuring and communication of information.The author identifies three stages of critical reading development. The author also suggests types of questions that promote the development of this type of reading, as well as the ability to identify contradictions and types of structures present in a text and to argue one's point of view based not only on logic, but also on the ideas of the interlocutor. The use of various methods and tools of critical reading technology at the stage of challenge, at the stage of reflection and at the stage of analysis is described. Methodological recommendations on mastering the technology of critical reading are intended for teachers of a foreign language, but can be useful for teachers of other subjects, since the technology of critical reading development belongs to the interdisciplinary modern educational technologies. The article presents practical experience of using some techniques of critical reading technology on the example of the special course “Cognitive linguocultural methodological foundations”.

AI's Role in EFL: Optimizing Opportunities while Mitigating Risks

As artificial intelligence (AI) technologies are increasingly being adopted in educational contexts, it is essential to understand how key stakeholders perceive opportunities and challenges for responsible integration. This mixed-methods study explored EFL teachers' perspectives on utilizing AI tools for instruction, learning activities, and assessment. An online survey collected both quantitative and qualitative data from 150 EFL teachers regarding their experiences, attitudes, and beliefs about AI's pedagogical role and ethical considerations. Descriptive statistics revealed generally positive views of AI's potential for personalized learning and practice opportunities, though ongoing concerns around risks to human interaction, privacy, and bias. Teachers favored collaborative models, with AI playing a supporting role under educator oversight. Significant gaps in teachers' technical literacy and lack of training or support for integration emerged as barriers requiring attention. While potential applications for standardized assessment were acknowledged, ongoing validation of AI models against human judgment was deemed necessary. Qualitative analysis identified uncertainty around AI's impacts on higher-order skill development and communicative competence. Guidelines delineating appropriate roles and oversight frameworks were seen as imperative to ensure aligned, ethical usage maximizing opportunities. This study provides timely empirical insights to inform the development of policies, tools, programs, and practices facilitating the judicious adoption of AI as a partner in strengthening EFL education worldwide through collaborative human-AI partnerships grounded in evidence-based research.

ISBAR Communication Guideline: An Innovative Strategy to Facilitate Civility Among Prelicensure Nursing Students.

Competency in communication and collaboration is essential in forming interprofessional partnerships for nursing practice. However, many students in nursing programs struggle with professional oral and written communication, leading to poor communication and incivility. Generational differences and expectations exacerbate communication breakdown and incivility among students and faculty. Implementing communication guidelines using a standardized communication tool in a traditional bachelor of science in nursing program helped facilitate professional and civil communication between students and faculty. Using the standardized tool improved student civility, professionalism, and accountability.

Analysis of Medical Personnel Communication Competence Prof. Dr. Chairuddin Panusunan Lubis University of Sumatera Utara Hospital with Coronavirus Disease Patients Through the Use of Telemedicine in Medan

This study analyzes the communication competence of medical staff at Prof. Dr. Hairuddin Panusunan Lubis Hospital, Universitas Sumatera Utara, in interacting with COVID-19 patients through the utilization of telemedicine. The purpose of this research is to evaluate how effectively medical staff communicate with patients in a virtual environment, focusing on clarity, empathy, and professionalism. The research was conducted using a mixed-method approach, including surveys and interviews with both medical staff and patients. The results indicate that while telemedicine has facilitated continued care, there are significant challenges in maintaining effective communication. Recommendations for improving communication skills in telemedicine are discussed.

DELAY RED FLAG CONSTRUCTION COMPANY: CONTROL ANALYSIS WITH FOUR LEVER OF CONTROL

Despite extensive research on construction delays, this persistent issue continues to challenge the global construction industry. This case study aims to enhance the theoretical and practical understanding of management control systems (MCS) in construction firms by identifying the primary causes of project delays and examining the MCS components involved. A qualitative case study was conducted at a national private construction company (Jakons) to identify delay factors and propose solutions by linking them to MCS. The study focused on two Jakons projects that experienced delays, with primary data collected through interviews with five key informants directly engaged in MCS for the projects. Analysis of the interviews revealed common delay causes related to the project owner, consultants, labor, and materials. These causes were then connected to MCS practices and assessed using the four Levers of Control (LoC) framework, including Belief, Boundary, Diagnostic, and Interactive control systems. The study identified areas for improvement in MCS related to communication management, coordination, competence, and risk management that impact schedule delays. These findings provide valuable guidance for construction practitioners in planning and managing projects and offer insights to reassess MCS strategies to mitigate delays and achieve timely project completion.

FORMATION OF CONCEPTUAL AND TERMINOLOGICAL APPARATUS AS A COMPONENT OF PROFESSIONALLY ORIENTED FUTURE PHARMACIST TRAINING

The article analyzes the process of forming the conceptual and terminological apparatus as a component of professionally oriented training of future pharmacists; based on generalization of theoretical foundations, the features, strategies, and methods, the formation of the conceptual and terminological apparatus that contribute to the efficient training of future pharmacists in the process of studying the discipline «Analytical Chemistry» are revealed. The following criteria for the selection of chemical terms and concepts are proposed: thematic affiliation (exclusion of terms from related fields), focus on the vocabulary, systematicity, completeness of terminology coverage, as well as synchronicity (time factor), usage (frequency), semantic value of the term, term-forming capacity, normativity, and connectivity. The article considers the holistic organization of work on the qualitative mastering of the terminological vocabulary of analytical chemistry, and the development of professionally oriented communicative competence of future specialists majoring in the specialty 226 «Pharmacy, Industrial Pharmacy». It involves the use of proven methods and techniques for the rational selection, semantization and presentation of terminological language units. The exercises are divided into types, and their sequence in working with terms is established: introduction of terminological vocabulary (preparatory exercises) – language exercises – communicative and linguistic exercises, which involve the simultaneous selection and functioning of pre-text, while-text, and post-text exercises in such work. Post-textual tasks and forms of application of exercises have been developed. They are the following: work in pairs, organizing a cluster based on reference material, sentence construction, terminological dictation, and crossword puzzles. microtext construction, formulating definitions of terms, working with mental maps, using multimedia, trainings, video presentations, and the game «Guess the term!». It has been concluded that the usage of various communicative and speech exercises aimed at mastering terminological vocabulary in the process of teaching analytical chemistry contributes to professional communication skills improvement in the discipline and, by forming terminological experience, increases the level of professional language competence of future pharmacy specialists.

Effectiveness of English language textbook in developing Oral communicative competence of high school students

This study aimed to evaluate the revised English textbook "Comprehensive English Book One for Class XI" prescribed by the Sindh Textbook Board for its effectiveness in fulfilling the language needs of ESL students in Pakistan, particularly in developing oral communicative competence (OCC) of high school students. Using an interpretivist approach, the research adopted a qualitative method, employing semi-structured interviews with thirty participants-ten teachers and twenty students, purposively selected, along with participant observations. Data from these sources were analyzed using thematic analysis, ensuring validity and reliability through methodological triangulation. The findings indicated that the revised textbook was highly effective in enhancing students' oral communicative competence. However, a major issue identified was the improper classroom implementation of the textbook, undermining its overall effectiveness. The study highlights the need for improved ESL teaching practices in Pakistan, and contributes to existing literature on textbook development. It recommends capacity-building measures for teachers to optimize the use of teaching resources and ensure effective implementation of the revised textbook.

THE USE OF THE CLIL METHOD IN THE PROCESS OF TEACHING A FOREIGN LANGUAGE FOR PROFESSIONAL PURPOSES

Learning a foreign language in the modern world is an undeniably important component of training specialists in various branches of the economy. A specialist who speaks a foreign language should also know professional terminology in both languages for more efficient work. Thus, there is a need to learn a foreign language in the relevant professional field. Scientists have studied this problem and have developed and implemented a new method in foreign language learning ‒ CLIL (Content and Language Integrated Learning). The purpose of the research is to determine the concept and effectiveness of the CLIL method in forming the professional foreign language communicative competence of students of higher education institutions. The article defines CLIL based on research by many scientists. On this basis, a proper definition of this concept is proposed. It has been demonstrated that CLIL is a harmonious combination of teaching a foreign language and a professional subject by a teacher of a foreign language or a professional subject. It is shown that in order to use the CLIL method in a non-linguistic university, teachers must meet two essential criteria: knowledge of a foreign language at a level suitable for teaching and knowledge of a professional subject at the appropriate level for teaching. Preparation for implementing the CLIL method in HEIs is a very complex and time-consuming process. The importance of understanding the concept and working principles of this method by the teacher himself should be emphasized, as well as what needs to be done for this. In addition, cooperation between the teacher of a foreign language and a professional subject is essential. An experimental study was also conducted to determine the feedback of students regarding the use of the CLIL method in the process of learning a foreign language. The survey showed that all students were satisfied with the CLIL teaching method. The surveyed students emphasized the effectiveness of duplicating topics from professional subjects and a foreign language using the CLIL method and increasing motivation to study.

Therapeutic Communication Using Mirroring Interventions in Nursing Education: A Mixed Methods Study

PurposeTherapeutic communication between nurses and patients is a method of interaction occurring throughout the process of identifying and resolving the patient’s health problems. This study investigated the effects of interventions on nursing students’ therapeutic communication competency. MethodsThis mixed methods study used a sequential exploratory design involving four sessions of therapeutic communication interventions with 40 third-year nursing students in South Korea. A pre- and post-therapeutic communication competence survey was conducted, and the effect was confirmed through individual interviews. Paired t-tests assessed the difference in therapeutic communication competence, while qualitative data underwent content analysis. ResultsTherapeutic communication competence results improved from 79.30 to 89.58 points out of 100. Three themes were derived: “the process of properly recognizing myself,” “active learning to understand communication between myself and others,” and “successful steps toward practicing sincere nursing.” ConclusionsTherapeutic communication interventions involving mirroring interviews and shared experiences improves nursing students’ patient-centered communication skills. The findings provided evidence for strategies needed to improve therapeutic communication competency in clinical settings.

Intercultural Communication Competence and Loneliness Among Out-Of-Town Students from Central Kalimantan

Out-of-town students from Central Kalimantan in the Special Region of Yogyakarta and Central Java face challenges in adapting, becoming independent, and dealing with socio-economic difficulties, as well as experiencing a phenomenon of loneliness. This study explores the relationship between intercultural communication competence and their level of loneliness. The study uses a quantitative method with a correlational design and collects data through an online survey using a questionnaire that measures intercultural communication competence with the Intercultural Effectiveness Scale (IES) (α = 0.867) and level of loneliness with the UCLA Loneliness Scale (Version 3) (α = 0.925). The survey involved 235 overseas students from Central Kalimantan aged 18 to 24 years studying at various universities in DIY and Central Java, using the snowball sampling technique. Data analysis was performed using SPSS version 23 with tests for normality, linearity assumptions, and hypothesis testing with Pearson correlation. The analysis results show a significant negative relationship between intercultural communication competence and level of loneliness (r=−0.795; p=0.000), indicating that the higher the intercultural communication competence, the lower the level of loneliness felt by students. This study emphasizes the importance of developing intercultural communication competence in reducing the level of loneliness in ouf-of-town students.Mahasiswa rantau asal Kalimantan Tengah di Daerah Istimewa Yogyakarta (DIY) dan Jawa Tengah menghadapi tantangan dalam penyesuaian diri, mandiri, dan kesulitan sosial-ekonomi, serta terjadi fenomena kesepian sehingga penelitian ini mengeksplorasi hubungan antara kompetensi komunikasi lintas budaya dengan tingkat kesepian mereka. Penelitian ini menggunakan metode kuantitatif dengan desain korelasional dan mengumpulkan data melalui survei daring menggunakan kuesioner yang mengukur kompetensi komunikasi lintas budaya dengan skala Intercultural Effectiveness Scale (IES) (α = 0,867) dan tingkat kesepian dengan skala UCLA Loneliness (Version 3) (α = 0,925), melibatkan 235 mahasiswa rantau asal Kalimantan Tengah yang berusia 18 sampai 24 tahun dan menempuh pendidikan di berbagai universitas di DIY dan Jawa Tengah, dengan teknik snowball sampling, analisis data dilakukan menggunakan SPSS versi 23 dengan uji asumsi normalitas, dan linearitas, serta uji hipotesis korelasi Pearson. Hasil analisis menunjukkan adanya hubungan negatif yang signifikan antara kompetensi komunikasi lintas budaya dengan tingkat kesepian (r=−0,795; p=0,000), menunjukkan bahwa semakin tinggi kompetensi komunikasi lintas budaya, semakin rendah tingkat kesepian yang dirasakan oleh mahasiswa. Penelitian ini menegaskan pentingnya pengembangan kompetensi komunikasi lintas budaya dalam mengurangi tingkat kesepian pada mahasiswa rantau.

Komunikasi Interpersonal Guru dalam Memotivasi Belajar Siswa SMK Generasi Madani

Student learning motivation is very important to achieve academic and non-academic achievements. This cannot be separated from how teachers are able to motivate students in learning, one of which is through interpersonal communication. This research aims to determine teacher interpersonal communication in motivating the learning of Generation Madani Vocational School students. Spitzberg and Cupach's theory of communication competence and Joseph A. DeVito's Interpersonal Communication Effectiveness were used to analyze this research. The research method used is descriptive qualitative. Data collection techniques used were interviews, observation and documentation. The results of the research show that the interpersonal communication carried out by teachers in motivating student learning at Generasi Madani Vocational School has gone well. This is demonstrated through aspects of openness, empathy, supportive attitude, positive attitude and equality. Interpersonal communication carried out by teachers also creates closeness and familiarity thereby motivating students' enthusiasm for learning. This research also shows that the teacher's communication competency theory consists of three components, namely motivation, knowledge and skills.