Abstract A collaborative decision support system has been developed to enhance situation awareness in case of complex disasters. It includes three modules: (1) UAV carrying multiple sensors; (2) Computer-based expert system (CES); (3) 2D-plume dispersion model. This research focuses on how contemporary technology, combined with commercial off-the-shelf-technology, can be used to fuse information and speed up decision-making. The system provides a context based common operational picture for first responders on scene, and incident commanders in control rooms. The research was conducted in close collaboration with different first response teams, to develop an end user oriented system. We present the design process the regulatory requirements, and the end user needs that will help future developers of such systems. We also highlight some of the areas where further research effort is required. The core system has been evaluated by local police and fire departments, and an EU review team including medical and firefighting practitioners.
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