The scientific article is devoted to highlighting the state of scientific development of the provision of public services in Ukraine. The achievements of administrative scientists and approaches to understanding the categories of public and administrative services provided by public administration bodies are highlighted. The works of administrative scientists who paid considerable attention to the issue of providing administrative services in various spheres or to a specific subject were analyzed, namely: Bondarenko I.O. «Organizational and legal foundations of service provision in the field of customs affairs»; Bulkovskii T.O. «Quality management of the provision of administrative services by the Ministry of Internal Affairs of Ukraine; Vasylieva N.V. «Theoretical and methodological foundations of the formation and development of the system of providing administrative services at the regional level»; Voronyatnikov O.O. «Administrative and legal status of the State Migration Service of Ukraine»; Horbatyuk V.I. «Mechanisms for providing administrative services in the field of public finance management»; Dembytska S.L. «Legal principles of the provision of administrative services to the population of Ukraine by local selfgovernment bodies»; Kostin O.Yu. «Administrative services provided by the State Border Service of Ukraine»; Mordvin I.A. «Administrative services of tax authorities of Ukraine»; V.V. Petovka «Legal regulation of the provision of administrative services in Ukraine»; Severin V.I. Administrative and legal principles of the provision of permit services by subjects of public administration; Skoromnyi Y.I. «Administrative services in agriculture of Ukraine; Sorokina I.S. «District State Administration as a Subject of Provision of Administrative Services»; Ter-Stepanyan O.V. «Administrative and legal principles of providing administrative services in the field of telecommunications and postal communication»; Khymychuk K.V. «Legal regulation of the provision of administrative services by the justice bodies of Ukraine», Pryimak L.I. «Public services in the activity of the State Tax Service of Ukraine: organizational and legal principles», etc. It was concluded that the attention of both scientists and practitioners is paid to the general principles of public service provision in Ukraine (the concept, essence of administrative services, principles of classification, quality assessment, etc.); the study of legal problems of public administration bodies has gained special development, the result of which is the introduction of a number of changes and additions to the current legislation that concerns the provision of public services; considerable attention is paid to the issue of providing public services in various areas or to a certain entity, etc. At the same time, the analysis of scientific publications, monographic studies, practical recommendations, as well as the results of the activities of public administration bodies on the provision of public services in Ukraine show that a complex scientific approach is needed to study the peculiarities of the provision of public services in Ukraine.
Read full abstract