Civil Service Officers Research Articles

Employee Subordination of Civil Service Officials in the Context of Remote Work: Insights from Polish and Ukranian Experience

The concept of employee subordination is a fundamental aspect of the employment relationship, which is currently undergoing evolution towards greater employee independence. This article addressed the issue of employee subordination using civil servants as a case study. The selection of this professional group was based on the classic form of subordination within their employment relationship, which has deep historical roots. The COVID-19 pandemic normalised the remote work, including in administration, presenting a new phenomenon in Poland and Ukraine. The adoption of remote work in government administration marked a significant shift towards more flexible employment rules for civil servants. This study examined how Poland and Ukraine have integrated the remote work into their post-pandemic realities. The paper investigated whether heightened flexibility in employment regulations regarding remote work can align with the distinctive responsibilities of government officials. The methodology involved a comprehensive review and analysis of legal doctrines, judicial decisions, and scholarly literature related to subordination in labour law. Using legal frameworks and analyses, the article explored manifestations of subordination in labour law, focusing on the control and management exerted by employers over workers. Specific consequences of legal subordination, such as organisational prerogatives, regulatory powers, and disciplinary authority, were scrutinised within the employment relationships. The first section of the article explored subordination as a central feature of the employment relationship, highlighting indicators of subordination among civil servants in government administration, particularly considering employees appointed to their roles. The subsequent section discussed Polish and Ukrainian experiences with the remote work during the pandemic, alongside current legal provisions enabling the remote work in government administration post-pandemic. Drawing from legal frameworks in Poland and Ukraine, the article analysed the implications and intensity of legal subordination within employment relationships, examining employer powers like organisational control, regulatory oversight, and disciplinary actions that define the degree of subordination experienced by employees. In conclusion, the article contended that subordination should be understood not solely as a hierarchical relationship but as a system of ordered relations. The primary function of subordination is to establish order and structure within systems governed by legal norms, governmental bodies, or officials. This article was based on a paper presented at the LLRN-6 conference in Warsaw (June 25-27, 2023).

The Evolution of Case Management System (CMS) in Indian District Judiciary

The rapid evolution of Information and Communication Technologies (ICTs) presents a dual scenario of opportunities and challenges in service delivery systems, especially in meeting the expectations of digitally literate citizens. As various sectors move towards online platforms for service provision, including food delivery, healthcare, and retail, a critical need arises to extend similar conveniences to the judicial domain. By embracing technology, we can enhance the accessibility and efficiency of legal services, benefiting individuals across diverse demographics and instilling hope for a more efficient and accessible judicial system. In India, the judicial system, overseen predominantly by Judicial Service Officers, has undergone significant transitions, departing from historical practices involving Civil Service Officers. This paper makes a unique contribution to the discourse on modernising judicial processes by exploring the adoption of technology-driven solutions such as the Case Management System (CMS) in the District Judiciaries of India. Through a comprehensive investigation into the dynamics of case management within Indian District Courts, with a specific emphasis on the utilisation and impact of CMS, this research aims to foster accessibility, transparency, and the consolidation of the rule of law. Additionally, the paper reviews global experiences, such as the implementation of e-court initiatives in various countries, including Malaysia and the United Kingdom, shedding light on the transformative potential of technology in enhancing judicial efficiency and service quality. This study highlights the significance of efficient case management in ensuring timely justice delivery, resource optimisation, litigant satisfaction, transparency, and upholding the rule of law, but also provides practical insights into the evolution of Case Information System (CIS) in Indian district courts. From CIS 1.0 to the latest iteration, CIS 3.2, this research delves into the technological advancements and potential challenges and solutions associated with their implementation. Ultimately, this research advocates for a forward-looking approach to leveraging technology to create a more efficient, transparent, and accessible judicial framework in India and beyond.

Akuntabilitas Pelayanan E-KTP Di Dinas Kependudukan Dan Pencatatan Sipil Kabupaten Wajo

This study aims to determine Service Accountability at the Wajo District Population and Civil Service Office using a quantitative research approach. Accountability is one of the factors in improving the quality of E-KTP services at the Wajo Regency Population and Civil Registration Office.The results of this study indicate that Accountability at the Wajo Regency Population and Civil Registration Office is in the very good category with an ideal score.
 

EQUIVALENCY EVIDENCE OF THE ENGLISH COMPETENCY TEST ACROSS DIFFERENT MODES: A RASCH ANALYSIS

The outbreak of the COVID-19 pandemic has transformed the educational landscape in a way unseen before. Educational institutions are navigating between offline and online learning worldwide. Computer-based testing is rapidly taking over paper-and-pencil testing as the dominant mode of assessment. In some settings, computer-based and paper-and-pencil assessments can also be offered side-by-side, in which case test developers should ensure the evidence of equivalence between both versions. This study aims to establish the equivalency evidence of different delivery modes of the English Competency Test, an English language assessment for civil service officers developed and used by the Human Resources Development Education and Training Center, a civil service training institution under the Ministry of Finance of the Republic of Indonesia. Psychometric analyses were carried out with the Rasch model to measure the unidimensionality, reliability, separation, and standard error of measurement estimates. The findings demonstrate that the paper-and-pencil and computer-based versions of the language assessment exhibit comparatively equivalent psychometric properties. The computer-based version of the English Competency Test is proven to offer a reliable and comparable alternative to the paper-and-pencil version.

Afro-Uruguayans

AbstractFor the past several years, affirmative action policies and their implementation have constituted a field of debate and academic research, in dialog with social movements and public policies carried out by various Latin American and Caribbean states, to mitigate persistent historical inequalities related to discrimination and racism. This article presents the results of the implementation of affirmative action policies for Afro-descendants in Uruguay in the workplace between 2014 and 2019, the first five years of implementation of Law No.19122 (which establishes a period of fifteen years in total for its validity). These results were obtained through interviews with key informants and through documentary analysis of the annual reports of the National Civil Service Office for the period under consideration.

Resilience Across Different Length of Service in the Assam Civil Service Officers

Resilience Across Different Length of Service in the Assam Civil Service Officers

Transformational leadership and job performance of Maldives Civil Service employees, mediated by organisational commitment

PurposeEmerging research on public administration theory has highlighted the need for public sector managers to become better leaders by inspiring and motivating them to align themselves with their organisation's mission and vision. Therefore, transformational leadership has become increasingly appealing in public administration. This study investigates how transformational leadership affects the job performance of those in the Maldives' civil service. Furthermore, it tests the mediation effect of organisational commitment on the relationship between transformational leadership and the job performance of those working in the Maldives' civil service.Design/methodology/approachThis study adopted a quantitative and cross-sectional design to collect data from 370 employees from different Maldives civil service offices. Data were collected through an online questionnaire, and structural equation modelling was used to test the hypotheses. The mediating effect was tested using bootstrapping.FindingsThe results reveal that transformational leadership did not significantly affect job performance. While a mediation effect was present, the effect size was within a small range.Originality/valueThe results of this study has important implications for the Maldives' civil service from a human resource management perspective and provides insights to policymakers on how to improve leadership in Maldives' civil service institutions. Furthermore, this study contributes significantly to the existing research in understanding the effect of transformational leadership on public sector organisations in Asia and from a developing country's perspective.

Collective self-identification of British ICS officers in the interwar period.

The article is devoted to the collective self-identification of the officers of the Indian Civil Service, using content analysis and a comparative method. This article aims to reveal the issue of collective self-identification of British ISC officers, their ideology, daily life, and how they saw themselves and others. Under British Rule of India, the role of the connection between the people and the rulers, the symbol of visible power on the ground, was entrusted to the officers of the Indian Civil Service (ICS). Therefore, the article considers the questions of the features of the British character and their sense of self-identification. Moreover, since the officers underwent a serious selection (age limit (from 20 to 24 years old), passing an open exam, two years of training in Britain), only the best of the best could be accepted into the service, which influenced the sense of collective self-identification of officers, their self-awareness elite among elites and their attitude towards the local population. Key words: British Empire, district districts, administration, Indian Civil Service officers, self-identification.

THE APPLICATION OF LEADERSHIP IN THE POPULATION AND CIVIL REGISTRY OFFICE OF TULUNGAGUNG REGENCY

This research aims to Apply Leadership in the DiSpendukCapil Kab. Tulungagung. This study aimed to determine the implementation of leadership in the Population and Civil Registry Office of Tulungagung Regency. This study refers to a qualitative approach with data collection techniques in the form of observation, interviews and taking pictures. In addition, information is presented using a descriptive approach. Data were collected at the Tulungagung Regency Population and Civil Service Office by interviewing several heads of the Tulungagung Regency Population and Civil Registry Office. The results of the research that the researchers conducted showed the implementation of leadership by the KaDisPendukCapil of Tulungagung Regency. With metrics, decisions are made collaboratively, considering employee capabilities, appreciating criticism, suggestions, and opinions of employees, and collaborating with subordinates. It can be classified that the Head of the Population and Population Registration Office of Tulungagung Regency uses a democratic leadership style and bureaucratic leadership.

The Influence of Organisational Culture on Employee Commitment: An Empirical Study on Civil Service Officials in Bangladesh

The purpose of this study is to determine the effect of organisational culture on the commitment of officers in the Bangladesh Civil Service (BCS; Administration) cadre. The study examines the relationships between four organisational cultural characteristics and a three-component commitment model. The quantitative data analysis was conducted using data collected via a survey from 211 respondents. The research findings indicate that mission, one of the organisational cultural traits, has a significant impact on the affective, normative and continuing commitment of the BCS (Administration) cadre. Only normative commitment is strongly influenced by involvement, another organisational cultural characteristic. This study’s findings will contribute to the body of knowledge about organisational culture and employee commitment in public organisations. This result can be used to increase officer commitment by top management or the responsible departments. If officers remain committed to the service, this will ultimately result in an increase in productivity, performance and efficiency, as well as a decrease in absenteeism and an increase in officer morale. This will ultimately add value to the services provided to the general public in Bangladesh, as the administration cadre is critical in formulating and implementing public policies.

공공북카페의 공간특성과 이용행태 분석

The number of cafes as one of the typical ‘the Third place’ has been dramatically increased. Multi-purpose cafes include functions of the workplace, library, showroom, shop, and gallery. Some typical activities in cafes are working or conversation. The purpose of this study is to investigate the relationship between the physical characteristics of book cafes and user’s behavioral patterns adjacent to public municipal office areas. For this study, an unobtrusive direct observation method was employed in two cases. Data analysis was conducted to identify physical characteristics (circulation, spatial layout, furniture arrangement) and interior design features (image, shape, material finishes, color, lighting, and natural elements) and behavioral types (conversation, rest, reading, work, and waiting). The target area, which was an idle space in front of the district office’s civil service office, was created as a public book cafe and turned into rest and cultural space freely available to residents and district office employees, and various activities were observed. When a cafe area is combined with a book library, visitors are scattered and use evenly throughout the whole area, while the cafe zone is separated from the library areas, more visitors prefer to staying cafe zone. Duration time may be related to furniture arrangement rather than spatial openness or separation. Social activities such as conversation more frequently took place in open and secured with privacy. Individual visitors for work usually occupied separated and more enclosed areas.

The Critical Impact of Better Civil Services Reforms on the Better Governance of the Country: A Study of Pakistan

A long history of poor management, rampant corruption, and politicization of civil service has left Pakistan in an economic quagmire, inequitable growth, and political instability. Pakistan’s civil service,by all parameters, has failed to provide effective service delivery and other basic services of public welfare. In the public eye,the country’s civil service officers are seen as non-compliant and least responsive, and uncompassionate behavior coupled with bureaucratic hurdles further aggravate the exploitation of the common masses. The lack of transparency and the military's ability to interfere in the public domain have raised concerns about the state's ability to maintain order. The government should prioritize reforms to transform the Armed Forces into a more effective and efficient organization. Since its inception in 1947, Pakistan has made many attempts to reform civil services, but no real change on the ground calls for turning the elusive dream of civil service delivery into reality. If the flaws of an unreformed bureaucracy remain unaddressed, the government may risk its chances of gaining public support.

DELEGADOS SECTORIALES DEL SERVICIO CIVIL

Law No. 19.889 reincorporates into the Uruguayan legal system the figure of the sectoral delegate of the Civil Service, in order to strengthen the application and evaluation of the staff management policy of the Central Administration agencies, Autonomous Entities and Decentralized Services, with the aim of professionalizing and standardizing public service in Uruguay, through advice and the development of activities and training to disseminate good administrative practices. The sectoral delegate is a technical extension of the National Civil Service Office and plays a necessary articulating role in compliance with the constitutional mandate to strive for an efficient public administration, without violating the constitutional autonomy attributed to different State bodies.

Resources in the Package C Death Certificate Service at the Population and Civil Registration Service of Sidoarjo Regency

The purpose of this research is to describe and analyze the service package c death certificate at the Department of Population and Civil Registration of Sidoarjo Regency. This study used a qualitative type method approach which took place in the Sidoarjo District Civil Service Office as the location of the research. This research is presented with data collection techniques through observation, interviews, and documentation. The technique of determining the informants used purposive sampling, and data analysis was carried out by data collection techniques, data reduction, data presentation, and conclusions or verification. The results of this study use the theory of public service quality which can be seen from the unfulfilled resources of the Sidoarjo Ministry of Civil Service and Civil Service, based on a review of several dimensions such as Tangible, which shows a lack of employees in the issuance of death certificates and insufficient sarpras, Reliability. (Reliability) there are SOPs stated in the Perbup), Responsiviness (Response) becomes less than optimal because the number of employees in the publishing division is only 2 (two) people and the applicant is 40 people each day, the Sidoarjo Dispendukcapil Assurance issues death certificates, KK , KTP, and Emphaty (Empathy) can be seen from the services that have met the service standards of the OPD (Regional Apparatus Organization), but it is necessary to add additional employees in the publishing department so that the service can be maximized.

Tnjauan Yuridis Tentang Peran Dan Kedudukan Komisi Aparatur Sipil Negara Ditinjau Dari Undang-Undang Nomor 5 Tahun 2014 Tentang Aparatur Sipil Negara

The issuance of Law no. 5 of 2014 concerning the State Civil Apparatus (ASN) almost four years ago became a new episode in managing the government bureaucracy. As a product of public policy, the ASN Law was born due to the encouragement of a policy environment in the form of the still low performance of the bureaucratic apparatus and the high politicization of the bureaucracy so that the public's demands on him were increasing. For more than five decades since independence in 1945, its existence and work were like the small spare parts of a giant state machine whose direction of development was highly dependent on the political rulers at that time. Reflecting on the above statement, the State Civil Apparatus Commission was formed, hereinafter referred to as KASN, which in general has the task of supervising ASN employees. In the ASN Law, KASN is a non-structural institution that is independent and free from political intervention to create professional and performing ASN employees, provide fair and neutral services, and become the glue and unifier of the nation. This writing uses normative juridical legal research methods (normative research). The nature of this research is descriptive, which aims to provide an overview of the role of the State Civil Service Commission. Sources of research data are in the form of primary legal materials, secondary legal materials and tertiary legal materials. The data collection method was carried out using document study techniques, which were analyzed using qualitative analysis techniques. Related to the function of KASN, it is contained in Article 30 of Law No.5 of 2014 that "KASN has the function of supervising the implementation of basic norms, code of ethics and code of conduct of ASN, as well as the implementation of the Merit System in ASN policies and Management in Government Agencies". KASN is tasked with maintaining the neutrality of ASN employees, supervising the ASN professional development and, reporting the supervision and evaluation of the implementation of ASN Management policies to the President. The State Civil Apparatus Commission can recommend the president to impose sanctions on civil service officials and officials who violate the principles according to the provisions of the law. The forms of sanctions referred to above lie in Article 33 paragraph (2), namely Warning, Warning, Correction, revocation, cancellation, issuance of decisions, and / or refunds, Disciplinary penalties for Competent Officers in accordance with the provisions of laws and regulations, Sanctions for Civil Service Officer, in accordance with the provisions of laws and regulations

Do not let it derail: the district head’s dilemma

Theoretical basis The theoretical concepts and frameworks from the following literature are brought in to discuss the case situation. Freeman’s stakeholder framework, Yukl’s Influence Tactics, Johnson and Scholes’ Power-Interest Matrix Please see: Freeman, R. E. (2010). Strategic Management: A Stakeholder Approach. Pitman Publishing Inc. Yukl, G. (2002). Leadership in Organizations. Prentice-Hall. Johnson, G. and Scholes, K. (1999). Exploring Corporate Strategy: Text and Cases. Prentice-Hall. Research methodology Information required for the case was primarily collected from Lal Bahadur Shastri National Academy of Administration, Mussorie, India, where the newly recruited civil service officers (probationary trainees) of India are trained. The main protagonist, a senior officer in the Indian Administrative Services was interviewed by one of the authors. Secondary data from contemporary newspaper reports and government orders were also made use of. Case overview/synopsis Palakkad District Magistrate Gayathri Nair was tasked with acquiring 130 hectares of land for a government-sponsored public-private partnership project to set up a railway coach factory in Palakkad. After taking the landowners into confidence and fast-tracking the administrative process through the line departments, she successfully acquired 93 hectares of land for Phase I of the project. However, the intervention from local politicians and activists halted the next phase. Gayathri was pressured by her bosses to solve the standstill in four weeks. Unable to make the owners realize the benefits of the project, she witnessed a showdown between the agitating masses and the district administration. The entire episode is worsened by the partisan media coverage. The only options open to Gayathri, as the head of the district administration, are either to go ahead with forceful land acquisition and thereby, risk the wrath of the public or abandon the project and bury the months-long back-breaking teamwork. How could Gayathri handle the situation better? What steps could she take at various stages to ensure a balanced outcome for all the stakeholders in the project? Complexity academic level This case is applicable for the courses/sessions in training programmes for executives, and undergraduate courses related to project management, strategic management, leadership and public policy. It is also useful for courses and training programmes on stakeholder mapping and conflict management.

Determinates of Customer Services Delivery in Civil Service Office: In Case of Sheka Zone Civil Service Office

Providing quality service to customer is very important for the success of any service delivered organization. Therefore they are very important for the customers too. This study aimed to examine the determinants of customer service delivery of civil service office in sheka zone civil service office. The study was conducted from June 2020 to august 2020. A questionnaire was designed to collect the data on the determinant factors like office bureaucracy, procrastination, absence of leader or manager in office, sociability of leader, time limitation that given for each server, time scheduled program manager or leader contact with customer, transparency and customer service delivery. The study was used explanatory research design and both primary and secondary data was used to conduct this study. Simple random sampling technique was used to select the office and the data was collected through convince method to infer the target population of the study. The data was collected from the customers of sheka zone civil service office. The collected data was analyzed by SPSS 20 Version. Descriptive and explanatory statistics was used to analyze the data and a sample of 385 customers was used to collect the data. Besides, descriptive statistical tools like maximum, minimum, mean and standard deviation. The study revealed that majority of the respondents feel agreed on determinant factors influence the service delivery. Inferential statistical methods like correlation analysis was used to assess the relationship between determinant factors and customer service delivery, multiple linear regression analysis also was employed to examine the influence of determinant factors on customer service delivery by using primary data collected through five scale likert questionnaire. Based on the findings of the study, from determinant factors of customer service delivery office bureaucracy, procrastination and absence of leader or manager in office have a negative and sociability of leader, time limitation that given for each server, time scheduled program manager or leader contact with customer and transparency have a positive and statistically significant correlation with customer service delivery. The multiple linear regression analysis (R2) implies that about 88.1% shows that the determinant factors determine the variation of customer service delivery of sheka zone civil service office. Also the regression result revealed that all explanatory variables have a statistically significant effect on customer service delivery. This indicated that determinant factors determine customer service delivery of sheka zone civil service office. Therefore, sheka zone civil service office should give primacy to avoid those bottlenecks appropriately to provide continuously as an indispensable tool to improve and maintain sustainable customer service delivery. Keywords : customer service delivery, office bureaucracy, procrastination, absence of leader or manager in office, sociability of leader, time limitation that given for each server, time scheduled program manager or leader contact with customer and transparency DOI: 10.7176/EJBM/13-7-01 Publication date: April 30 th 2021

Eksistensi Dan Keabsahan Surat Keputusan Bersama 3 Menteri Tentang Penjatuhan Sanksi Terhadap Pegawai Negeri Sipil

This study analyzes the Joint Ministerial Decree (SKB) of 3 Ministers on the imposition of sanctions against Civil Servants (PNS) who commit criminal acts of occupational crimes or crimes related to their positions. This is a normative research, with a statutory approach and conceptual approach. The results of this study conclude that this SKB is a policy regulation that becomes a guideline for Civil Service Officers in imposing sanctions on civil servants. This SKB is in accordance with legal principles, does not contradict statutory regulations, and does not violate AUPB, unless if it is enforced retroacively.

Analisis Pengaruh Komitmen Organisasi Terhadap Semangat Kerja Pegawai Kantor Dinas Pertanian Kota Bima

This study aims to determine the effect of organizational commitment on employee morale in the Agriculture Office of the City of Bima. The criteria set by the researcher as the sample in this study were the employees of the Civil Service Office (ANS) at the main service with a total of 61 people using purposive sampling technique, namely the method of selecting samples based on certain criteria. Based on the results of data processing using SPSS version 23.0, the following results were obtained: This type of research is associative with a population of 52 employees based on the Slovin formula. The constant value is positive at 22.559 and the oefficient of organizational commitment variable is 0.378, so the regression equation can be written: Y = 22.559 + 0.378X, and the correlation coefficient (R) = 0.222. This means that the variable organizational commitment (X) in explaining the morale variable (Y) is in the low category. R Square value of 0.049. This means that the contribution of the organizational commitment variable (X) to morale (Y) is 0.49%, while 46.5% is influenced by variables outside of this research model. For the t-test, two parties reject the alternative hypothesis (Ha) which states that organizational commitment has no effect on morale in the agricultural department of the city of Bima (H0 is accepted).

Pengaruh Pengembangan Karir Terhadap Prestasi Kerja Pegawai Pada Dinas Pertanian Kota Bima

This study aims to determine the effect of Career Development on Employee Performance in the Agriculture Office of the City of Bima. The criteria set by the researcher as the sample in this study were the employees of the Civil Service Office (ANS) at the main service with a total of 61 people using purposive sampling technique, namely the method of selecting samples based on certain criteria. Based on the results of data processing using SPSS version 23.0, the following results are obtained: It is known that the constant value of the career development variable is positive, namely 12,402, the regression coefficient of work performance is 0.649, so that the regression equation can be written: Y = 12.402 + 0.649X, and the correlation coefficient (R) = 0.739. This means that career development has a strong relationship with employee work performance in accordance with the guidelines for the correlation coefficient interval between 0.60 - 0.799. The results of the SPSS version 26.0 data are obtained a correlation value of 0.650 and to determine the level of closeness of the relationship between career development and work performance. , be on STRONG. The R Square value of 0.545 means that the career development variable is able to contribute to the work performance variable by 54.5%, while 46.5% is influenced by variables outside of this research model. The two-party t test proves the alternative hypothesis (Ha) which states that the career development variable in its six dimensions has a positive and significant effect on employee work performance.