CIMB Niaga Research Articles

ANALISIS PENERAPAN AKAD MUDHARABAH DAN WADI’AH PRODUK HAJJ BUSINESS DI CIMB NIAGA SYARIAH SURABAYA

Purpose– Sales Representatives play a vital role in the sales of Hajj Business products at CIMB Niaga Syariah. Their duties include promoting the products, explaining them to potential customers, and ensuring compliance with mudharabah and wadiah contracts throughout the sales process. Understanding how well Sales Representatives comprehend and apply these contracts in their sales practices is crucial for maintaining the integrity and success of Hajj Business products. Design/methodology– This study employs a qualitative approach using a case study method. Primary data was obtained through direct observation and documentation of the sales process conducted by the sales team. Three data collection techniques were used: observation, case studies, and documentation, to gain a comprehensive and in-depth understanding of the Hajj package sales process. Findings - The findings indicate that one key factor contributing to the stability of Hajj investments is the well-planned and meticulous management of funds. this study emphasizes the significant role of Sales Representatives in promoting and selling Hajj Business products and ensuring adherence to mudharabah and wadiah contracts at every stage of the sales process.

Konvergensi Bank dan Ketahanan Bank terhadap Pandemi

Book bank 4 is the bank with the largest number of assets and controls more than half of the banking market in Indonesia. Since the early 2000s BUKU 4 bank is an exclusive club consisting of the 4 largest banks in Indonesia. This changed in 2017 when CIMB Niaga bank entered BUKU 4 bank and a year later Panin bank joined. This study examines what factors underlie these banks can merge into a BUKU 4 bank. Further this research then examines the resilience of BUKU 4 banks to the pandemic. The research method is a quantitative method using multiple linear regression. The research uses data taken from the financial statements of 2010 to 2018. The results show that the factors that drive the convergence of banks are the factors of capital adequacy, low borrowing loans and operational efficiency of banking. Meanwhile, in order for banks to survive this research finds investment factors in technology, maintaining capital adequacy and unpaid debt management.

Analisis Peran Laba Pembiayaan (Akad Mudharabah dan Musyarakah) Terhadap Profitabilitas Bank Syariah Indonesia: Studi Banding dengan Profitabilitas Bank Konvensional KBMI III Periode 2021-2023

This research aims to analyze the effect of mudharabah and musyarakah financing profits on BSI Bank profitability as well as a comparative study of the profitability of KBMI III Conventional Banks for the 2021-2023 period. The sample in this study used a proportionate stratified random sampling technique which took profit data on mudharabah and musyarakah financing at Bank Syariah Indonesia and profitability data (ROA) at Bank Syariah Indonesia, Bank BTN, Bank Permata and Bank CIMB Niaga for the 2021-2023 period. The analytical tool used is multiple linear regression analysis using the SPSS V21 application. The research results showed that the mudharabah financing profit variable had a negative and significant effect on profitability and the musyarakah financing profit variable had a positive and significant effect on profitability, while the test results of mudharabah and musyarakah financing profits together had a positive and significant effect on profitability. The results of different test research show that in general the ROA of Bank BSI is better than that of conventional Bank KBMI III.

Pengaruh Karakteristik Pekerjaan dan Knowledge Sharing terhadap Kepuasaan Kerja dengan Komitmen Organisasional sebagai Variabel Mediasi

The purpose of this study was to determine the effect of job characteristics and knowledge sharing on job satisfaction with organisational commitment as a mediating variable (study on employees of Bank CIMB Niaga South Jakarta Branch Office). The population in this study are all employees and employees who work at Bank CIMB Niaga South Jakarta Branch Office. The sampling method in this study used the Slovin formula and obtained a sample size of 55 respondents. Data is processed through Smart Partial Least Square (PLS) software. The results showed that better job characteristics can increase job satisfaction and organisational commitment. Similar to job characteristics, better knowledge sharing can also increase job satisfaction and organisational commitment. Meanwhile, stronger organisational commitment is also proven to affect job satisfaction. Organisational commitment acts as a mediator of the effect of job characteristics and knowledge sharing on job satisfaction of employees of Bank CIMB Niaga South Jakarta Branch Office.

Enhancing Early Childhood Education: Boosting Educator Skills through Collaboration between PAUD Working Group and Higher Education Institutions

This research investigates the development and implementation of a cooperative strategy to enhance educational competence in early childhood education through collaboration between Early Childhood Education Groups (PAUD) and higher education institutions. Employing a qualitative case study approach, the study was conducted at the Pokja Bunda Secretariat in West Java. Purposive sampling was used to select relevant individuals and locations to explore the collaboration between the Bunda PAUD Working Group in West Java Province and universities aimed at improving educators' competencies in early childhood education. Data collection methods included observations, interviews, document studies, and analysis of audiovisual materials. The findings revealed that a collaborative strategy utilizing the Penta helix framework, particularly in Bandung City, effectively enhances educators' competencies. This was achieved through various collaborative activities involving International Women University, Indonesian Education University, Bandung Islamic University, SEAMEO CECCEP, CIMB Niaga Bank, and the West Java Provincial Office of Education.

The Influence of Pricing Rate and Credit Procedures on Home Purchase Decisions with Purchase Intention as a Mediating Variable (Case Study of Pt. Bank Cimb Niaga Bogor Branch)

This study investigates the impact of pricing rates and credit procedures on home purchase decisions, focusing on PT Bank CIMB Niaga Bogor Branch, with purchase intention serving as a mediating variable. Through empirical analysis and discussion, several key findings emerge. Firstly, pricing rates significantly influence home purchase decisions, indicating that competitive pricing strategies attract potential buyers. Secondly, efficient credit procedures positively affect purchase decisions by facilitating smoother transaction processes for consumers. Additionally, both pricing rates and credit procedures independently contribute to enhancing purchase intention among buyers. Importantly, purchase intention plays a critical role as it mediates the relationship between pricing rates, credit procedures, and final purchase decisions. These findings underscore the interconnectedness of pricing strategies, credit facilitation, purchase intention, and actual purchase behavior in the housing finance sector, providing valuable insights for strategic decision-making in banking institutions.

Implementasi Metode Capital Asset Pricing Model (CAPM) Sebagai Penetapan Keputusan Investasi Saham Berdasarkan Undervalue dan Overvalue (Studi pada Sektor Perbankan di BEI Periode 2018-2022)

The study aims to implement the CAPM (Capital Asset Pricing Model) method in undervalued and overvalued equity investment decisions in the banking sector in the EIB during the period 2018-2022. This research method uses descriptive quantitative methods. The data source used is secondary data of the closing price per month of the Bank listed on the Indonesian Stock Exchange and the Financial Services Authority during the period June 2018 s/d December 2022. Sampling using purposive sampling technique of 5 National Private Public Bank (BUSN) Devisa. The results of this study showed that of the 5 shares of the company that were the sample of the research, 1 company shares became undervalue, namely the company of the Bank of Jewelry (BNLI) where the rate of return of individual shares is greater than the expected return, while 4 other companies were included in the overvalue shares: Bank Central Asia (BBCA), Bank Pan Indonesia (PNBN), Bank CIMB Niaga (BNGA), and Bank OCBC NISP (NISP) whose individual share return rate is smaller than its expected return.

The Influence of Mobile Banking, Internet Banking, and Automated Teller Machine (ATM) Transactions on Fee Based Income

This research aims to determine the effect of Mobile Banking, Internet Banking, and Automated Teller Machine (ATM) on Fee Based Income. It is hoped that this research can contribute and explain the factors that influence fee-based income for conventional banking companies on the Indonesian Stock Exchange. The objects of this research are Mobile Banking, Internet Banking, and ATM as independent variables and Fee based income as the dependent variable. The subject of this research is conventional banks listed on the Indonesia Stock Exchange (BEI) in 2018-2022. The research sample consisted of 5 (five) banks, namely Bank Mandiri, Bank Negara Indonesia (BNI), Bank Central Asia (BCA), Bank CIMB Niaga, and Bank Mega. Data analysis using multiple regression using the SPSS 22 application. Research findings that Mobile Banking, Internet Banking and ATM together have a significant effect on Fee based income. There is a positive influence of Mobile Banking on Fee Based Income but there is no influence of Internet Banking on Fee based income. This indicates that the large number of Internet Banking users tends not to increase the bank's Fee Based Income. There is a positive and significant influence of ATMs on Fee based income, this indicates that the more customers who make transactions using ATMs, the greater the Bank's Fee based income will increase.

The Influence of Financial Report Quality, Profitability and Tax Avoidance Practices on Business Value Through Financial Performance as a Mediating Variable in Banking Sector Companies

This research analyzes the influence of financial report quality, profitability, tax avoidance practices on financial performance; analyze the influence of financial report quality, profitability, tax avoidance practices on business value; and analyzing financial performance in mediating the relationship between financial report quality, profitability and tax avoidance practices and business value. The research sample was 20 (twenty) financial reports from 6 (six) banking companies listed on the Indonesia Stock Exchange (BEI) for the period 2017 to 2022, namely BNI, BRI, Bank Danamon, BCA, Bank CIMB Niaga and Bank Permata with 79 observations. The data collection technique was showed by accessing the official PT website. Indonesia stock exchange. The data analysis technique is path analysis with correlation and regression techniques. The research results show that the quality of financial reports has no effect on business performance; profitability influences business performance; tax avoidance practices have no effect on business performance; the quality of financial reports has no effect on business value; profitability influences the value of banking companies; tax avoidance practices have no effect on business value; financial performance has no effect on the value of banking companies; financial performance cannot mediate the relationship between financial report quality and business value; financial performance cannot mediate the relationship between profitability and firm value; and between tax avoidance practices and firm value.

Return and Risk of Stock Investment in Finance Sector

The goal of this study is to offer investors with information to aid in deciding how to allocate their investment dollars. Investment risk results from the discrepancy between the projected return and the actual return; unfavorable risk is brought on by uncertain situations. If macroeconomic conditions are favorable, inflation is under control, exchange rates improve, and interest rates are low, investors will feel secure. Investors look for a return on their investments, either in the form of dividends or capital gains. Investors' behavior toward risk have an impact on investment decisions that are based on risk and return. The five economic circumstances studied in this study are as follows: (1) recession; (2) moderate recession; (3) normal; (4) good; and (5) excellent. The result of this study is investment at BNGA (PT CIMB NIAGA, Tbk) and BBCA (PT BANK CENTRAL ASIA, Tbk) as a high return and low risk. These stocks are recommended in any economic situation. If an investor fits the suggested risk-taker profile, they should consider investing in BNGA; otherwise, they should consider BBCA.

FAKTOR INFLUENCING CIMB NIAGA'S MOBILE PHONE ACCOUNT CONTINUATION USAGE: A STUDY OF TECHNOLOGY ACCEPTANCE MODEL (TAM)

As smartphone capabilities, technological complexity, and other developments increase, banks must adapt to meet demand. CIMB Niaga, a private-owned bank, has some digital banking products, one of which is a mobile phone savings account. The objective of this study is to prove and analyze whether the TAM variables affect the continued use of CIMB Niaga’s mobile phone account. These variables include perceived usefulness, perceived ease of use, perceived risk, perceived trust, and perceived satisfaction. Using 70 respondents who hold CIMB Niaga’s mobile phone account, the regression analysis reveals that, unless perceived risk, all variables in the TAM variables positively influence the continued use of mobile phone accounts. Perceived risk negatively impacts the usage and continuation of mobile phone accounts. This study provides evidence to the management of the CIMB bank regarding factors that may encourage the frequency of using a digital banking product.

Faktor Influencing CIMB Niaga's Mobile Phone Account Continuation Usage: A Study of Technology Acceptance Model (TAM)

As smartphone capabilities, technological complexity, and other developments increase, banks must adapt to meet demand. CIMB Niaga, a private-owned bank, has some digital banking products, one of which is a mobile phone savings account. The objective of this study is to prove and analyze whether the TAM variables affect the continued use of CIMB Niaga’s mobile phone account. These variables include perceived usefulness, perceived ease of use, perceived risk, perceived trust, and perceived satisfaction. Using 70 respondents who hold CIMB Niaga’s mobile phone account, the regression analysis reveals that, unless perceived risk, all variables in the TAM variables positively influence the continued use of mobile phone accounts. Perceived risk negatively impacts the usage and continuation of mobile phone accounts. This study provides evidence to the management of the CIMB bank regarding factors that may encourage the frequency of using a digital banking product.

Effect Of Debt To Equity Ratio, Price Earning Ratio And Price To Book Value On Stock Returns In The Company PT. Bank Cimb Niaga Tbk Period 2013-2022

This research aims to determine the description and influence of Debt to Equity ratio, Price Earning Ratio, and Price to Book Value on Stock Returns. The object of this research is PT Bank CIMB Niaga Tbk, the method used is descriptive and verification methods with a quantitative approach. The population in this study were ten financial reports of PT Bank CIMB Niaga Tbk for the 2013-2022 period using a sampling technique, namely non-probability sampling, a saturated sample type. The results of this research show that the Debt-to-Equity Ratio, Price Earning Ratio, Price to Book Value, Stock Returns fluctuate, tend to decrease, and are below standard. Based on the results of the determination test, it is known that partially the influence of the Debt-to-Equity Ratio is 13.4%, the influence of the Price Earning Ratio is 5%, the influence of Price to Book Value is 15.7% and the influence of the Debt-to-Equity Ratio, Price Earning Ratio and Price to Book Value simultaneously affect share returns of 58.8%.

The Effect of Human Resource Training and Development on Increasing Employee Performance with Work Motivation as an Intervening Variable

This research aims to determine the effect of training and human resource development on improving employee performance with work motivation as an intervening variable at CIMB Niaga Kediri Branch. This research uses quantitative research methods because the research data is in the form of numbers and analyzed using statistics and meets scientific principles, namely concrete, objective, measurable, rational and systematic. The population in this study were 200 employees who worked at the financial institution CIMB Niaga Kediri Branch. Meanwhile, the sample was 67 respondents. Data collection techniques use questionnaires, observation, interviews and documentation. The data analysis method is descriptive analysis and Partial Least Square (PLS). From the results of this research it can be concluded that: (1) Based on data processing carried out by researchers through the bootstrapping method, training has a significant positive effect on employee performance. (2) Based on data processing carried out by researchers using the bootstrapping method, there is a significant positive influence between human resource development variables on improving the quality of employee performance. (3) Based on data processing carried out by researchers using the bootstrapping method, there is a significant positive influence between training and motivation. (4) Based on data processing carried out by researchers using the bootstrapping method, there is a significant positive influence between human resource development variables on motivation. (5) Based on data processing carried out by researchers using the bootstrapping method, there is a significant positive influence between motivation variables on performance. employee. (6) The relationship between training and improving the quality of employee performance is mediated by the motivation variable with a significant positive effect. (7) The relationship between human resource development and improving the quality of employee performance is mediated by the motivation variable with a significant positive effect.

The Role of The Area Business Manager on the Work Motivation of Bancassurance Consultants ( A Case Study at AIA CIMB Niaga)

BC working for an insurance company, namely AIA Financial, must be able to locate and present themselves at the partner bank where the BC is placed. With all this work, BC often experiences a decline in performance and motivation. So, the task of an Area Business Manager is to monitor and motivate the BCs. The research method used in this research is qualitative research, which was carried out in one of the AIA areas in 5 CIMB Niaga bank branches in Jakarta. The efforts made by ABM to BC so far have been quite successful in motivating BC, as can be seen from BC's active communication and good relations with bank staff so that the referrals provided are active every day. In the first week, BC received data on customers who will be offered AIA products; apart from that, BC is also active in following up on data on customers who have joined AIA to resell. The training carried out by AIA management also had a positive impact on BC's motivation, increasing their ability to know products, sell well, and understand the sales process without incorrect data.

The Acceptance of ATM Drive Thru of Bank CIMB Bintaro Branch Jakarta Using UTAUT Model

Drive thru ATM Service is one application of technology in the field of banking services which allows customers to take money without leaving their car. With this Drive thru ATM service customers can take money easily and quickly. The objective of this research is to know how big the customer acceptance to the existence of this Drive thru ATM service by using research method of UTAUT model (Unified Theory of Acceptance and Use of Technology). This research uses 5 (five) constructs in UTAUT (Perified Expectancy), Effort Expectancy, and the intention of keprilakuan to use the system (Behavioral Intention to Use The System). With the implementation of this research has been known how much the acceptance of customers to the presence of Drive thru ATM service. The results showed that the use of Drive thru ATM service was welcomed by customers of Bank Cimb Niaga. Because there is a positive relationship between all the variables included in the study and all hypotheses have a good effect. So the conclusion is independent variables significantly have a positive relationship to the dependent variable

Trust and perception of benefits as the determinants of behavior and intention to use internet banking in Indonesia

ABSTRACT This study is to examine the effect of trust on perceptions of ease of use, as well as its impact on attitudes and interests in using internet banking. This research employed a survey method, where samples were selected from a population. This research took place in national banking institution in East Java. The population of this study were individuals who made transactions using internet banking of Bank BCA, Mandiri, BNI, BII and Bank CIMB Niaga in East Java. This research confirms the suitability of TPB and TAM as appropriate models in explaining individual attitude in adopting internet banking.

COMPARATIVE ANALYSIS OF THE EFFECT OF BANK FINANCIAL PERFORMANCE ON PROFIT EARNING RATES AT PT. BANK SYARIAH INDONESIA, Tbk AND PT. BANK CIMB NIAGA, Tbk

Currently, PT Bank Syariah Indonesia Tbk (BSI) has succeeded in becoming the 6th largest bank in Indonesia, passing PT Bank CIMB Niaga Tbk (BNGA), which is a conventional bank. Based on the financial reports up to the fourth quarter of 2022, Bank Syariah Indonesia posted a significant increase in assets from the previous Rp. 265.28 trillion to Rp. 305.72 trillion, which means it has overtaken CIMB Niaga., which recorded assets of Rp. 306.75 trillion until the quarter IV 2022. However, it turns out that Bank CIMB Niaga in the 1st quarter of 2023 has regained this position and is above the BSI, and this position is expected to change one after the other. This is interesting because it is related to BSI's vision of becoming a world-class Islamic bank, which will shift the position of conventional banks which have always been above Islamic banks. The purpose of this research is to compare the financial performance of the two banks to their level of profit (ROA). The sample data is the financial performance of BSI and Bank CIMB Niaga for the first quarter of 2021 to the first quarter of 2023. The data is taken from the first quarter of 2018 - the fourth quarter of 2021. Capital Adequency Ratio (CAR), Non Performing Loan (NPL), Net Interest Margin (NIM), Operating Costs/Income (BOPO) and Loan to Deposit Ratio (LDR) are independent variables and the level of profit earned is represented by Return On Assets (ROA) as the dependent variable. The statistical test is the normality test, multicollinearity, Multiple Linear Regression , determinants, t test (t-test) and F test (F-test) with a significance of 0.05. The result is that simultaneously all financial performance indicators (CAR, NPL, NIM, BOPO, LDR) on BSI and Bank CIMB Niaga have a significant influence significant. However, partially, there is no significant effect of all the financial performance on the level of profit (ROA) of the two banks

Evaluation of Octo Mobile User Experience using the System Usability Scale Method

In order to improve the quality of the Octo Mobile by Bank Cimb Niaga application, it is necessary to carry out usability testing of the application using the System Usability Scale (SUS) with a Likert scale for the answer. The purpose of this study is to evaluate usability and analyze user experience on the Octo Mobile application, so that it is expected to be used as a reference for application development by Bank CIMB Niaga. Respondents consisted of 39 Octo Mobile application users. Testing was carried out by directly interviewing respondents and filling out a questionnaire containing 10 statements. The results of testing with the SUS method obtained a result of 58.5%. Based on these results, the acceptability of the Octo Mobile application is in the marginal low range, the adjective rating is in the OK level, and the grade scale is in class F. Based on these results it can be concluded that the Octo Mobile application has usability that is acceptable to users, but still needs to be improved and further upgrades.

PENGARUH ROI (RETURN ON INVESTMENT) DAN ROE (RETURN ON EQUITY) TERHADAP HARGA SAHAM di CIMB NIAGA PERIODE 2020-2021

This study aims to examine the effect of ROI (Return on Investment) and ROE (Return on Equity) on share prices at CIMB Niaga during the 2018-2021 period. ROI and ROE are financial metrics used to evaluate a company's financial performance. The stock price reflects the market value of the company and is an important indicator for investors in making investment decisions. This research method uses secondary data in the form of CIMB Niaga's financial statements during the period under study. ROI, ROE, and stock price data were collected and analyzed using descriptive statistical techniques and multiple linear regression. In addition, this study also analyzes the trend of the company's financial performance during the period studied.