Chinese Service Research Articles

Analysis and Implications of Chinese Civil Service Examination System

Analysis and Implications of Chinese Civil Service Examination System

Huawei Technologies’ Links to Chinese State Security Services

Using a unique dataset of CVs, this paper analyzes the relationship between key Huawei personnel and the Chinese state security services. Based upon an analysis of this dataset, I find there is strong evidence that Huawei personnel act at the direction of Chinese state intelligence, and that there exists a deep and lasting relationship between Huawei, its employees, and the Chinese state. This should raise questions within Western governments worried about Chinese access to domestic information.

The Individual Performance of Mobile Travelling App for Chinese Tourist Service

The Individual Performance of Mobile Travelling App for Chinese Tourist Service

‘2R-Based View’ on the Internationalization of Service MNEs from Emerging Economies: Evidence from China

This study combines the resource-based view of the firms and region-based view of the strategy (i.e., a 2R-based view) to shed light on the crucial roles of firm-specific resources and region-specific heterogeneity within the context of China, a large emerging economy. The study explains the variations in internationalization levels among service multinational enterprises (MNEs). Based on a large sample analysis of Chinese service MNEs, our findings demonstrate that MNEs with good cost efficiency and few intangible resources exhibit great propensity for international expansion, thereby achieving high internationalization level. Chinese service MNEs located in a coastal region or a region with well-developed institutional environments achieve high internationalization level as well. These findings support a U-shaped relationship between the internationalization of service MNEs and their performance. Our research findings confirm our predictions from the 2R-based view, which provides valuable insight into the regional development and international strategy of MNEs from emerging economies.

Research on the development status and suggestions of traditional Chinese medicine service trade in the United Arab Emirates

The United Arab Emirates (UAE) is an important partner in China's The Belt and Road initiative. It has a broad prospect of pharmaceutical market which is an important market for traditional Chinese medicine (TCM)’s development. TCM has existed in UAE’s market in a short time, so TCM service trade in UAE has the shortcomings of small scale of the consumption and a large number of unprofessional practitioners. But it also has advantages of the good traditional medicine’s inter-communion between two countries and the university jointly organization of building hospitals of TCM. This article analysizes the market opportunities and potential risks traditional Chinese medicine in UAE’s market, and puts forward to remote technical power development, medical tourism to stimulate consumption abroad, strengthens the cultural and research communication, sets up guidance department to accelerate the development process of Chinese medicine. Key words: International cooperation; Traditional Chinese medicine; Service trade; The United Arab Emirates; Medical tourism; History of medical exchange between China and foreign countries

Application of assessment of activity of daily life in pension institutions

This paper expatiates on the effective application of domestic and foreign daily living ability assessment scale in the elderly's daily living ability assessment, subsidy, care policy assessment and insurance compensation. It analyzes and discusses the problems in the application of the daily living activity ability scale, and provide suggestions for Chinese pension service institutions. Key words: Review; Activity of daily life; Evaluation; Pension institutions; Application

Impact of overseas M&As on Chinese service enterprises’ market value

ABSTRACT China’s services sector mergers and acquisitions (M&As) in emerging economies, such as the Belt and Road Strip (BRS), have been increasing rapidly. Past studies have focused on M&A market value performance (MVP) in developed regions and industry sectors, ignoring M&As in emerging economies and services sectors. Drawing on signal theory effects of M&A announcements on MVP, this study assessed the performance of Chinese stock market reactions to M&A announcements and the key factors in M&A MVP in emerging economies and service sectors. The study is based on an event study of a sample of Chinese service sector M&A announcements in the BRS during the years 2013–2017. The findings indicate that China’s service sector M&As in the BRS have achieved significantly positive MVP since 2013. MVP was statistically significant only in the technology services and public services sub-sectors. M&A contract size was positively related to service sector M&A MVP. The authors discuss implications of the study findings for future research and managerial practice.

China and aviation in Africa: context, thrust, novelty

ABSTRACTMainland China’s involvement in African aviation is qualitatively and quantitatively different to participation by European, American and Persian Gulf countries. This paper contextualizes and outlines the Chinese emphasis on airport finance, design and construction on the continent; Chinese airline service is secondary (and Africa-dominated), and joint operational ventures are in their infancy. The prominence of one foreign country in airport provision in Africa, the recency of Chinese involvement, its pace, its price-tag, its conditionality, and minimal concurrent Chinese airline route building to and from Africa, fix the novelty and perhaps significance of Chinese involvement in African aviation.

A Study on the Development of NCS-based Chinese Tourism Services Subjects

A Study on the Development of NCS-based Chinese Tourism Services Subjects

Current situation research on the development of traditional Chinese medicine service trade in Russia

As the proceeding of the Belt and Road, TCM industry in Russia develops steadily. Acupuncture and Tuina therapies have been accepted by the local people, while Chinese medicine is still around the acceptance. Right now, Russian economy is on a recovering stage, so it’s good time for TCM to carry service trading during this time. TCM development in Russia need to focus on the input of medical resources, managements and regulations, proceeding TCM teaching work and bringing along TCM service trade by acupuncture therapy. Key words: Russia; Traditional Chinese medicine and pharmacy; International cooperation; Trade in services; History of medical exchange between China and foreign countries; Medical tourism

Study on the approach of promoting service trade of traditional Chinese medicine into Sri Lanka

Sri Lanka and China enjoy profound traditional friendship and active bilateral friendly cooperation. With the deepening of bilateral FTA negotiations, service trade of traditional Chinese enters into Sri Lanka is also promising. Though the current policy and law exists insufficiency, leveraging the FTA negotiations, TCM-Center binding Confucius Institute, providing TCM features and developing tour routes of medical tourism can help to push service trade of traditional Chinese medicine into Sri Lanka. The development of overseas Chinese medicine health services is not only benefit to the local, but also contribute to the new pattern of Chinese economic reformation. Key words: International cooperation; Sri Lanka; Modernization of traditional Chinese medicine and pharmacy; Trade in services; History of medical exchange between China and foreign countries; Medical tourism

Chinese Academic Library Research Evaluation Services

A web content analysis and case study were employed to analyze the research evaluation service practices and activities in 12 Chinese academic libraries – Peking University, Tsinghua University, Beijing Institute of Technology, Shanghai Jiao Tong University, Fudan University, Tongji University, Zhejiang University, Wuhan University, Huazhong University of Science and Technology, East China Normal University, Shandong Normal University, and Donghua University. Specifically, the following aspects were examined: names of the services, service type, user training, support platforms, staffing, partnerships, marketing, and publicity and the time when the services were developed. The study found that a majority of Chinese academic libraries engaged in a variety of research evaluation service activities from article/journal/author assessments to patent assessments. Most research evaluation services were expanding from basic services such as citation searches, sci-tech novelty searches, and scholarly output statistical analyses to higher level services such as subject evaluations, subject/field trend analyses, and talent evaluations. Consequently, the user training, support platforms, staffing, partnerships, and marketing and publicity related to research evaluation services are increasing. The study also found that research evaluation services in Chinese academic libraries are based mainly on bibliometrics, and many of the services are being gradually automated and service management is being gradually standardized and institutionalized, while service effectiveness is gradually moving towards productization and specialization. However, these services do not yet extend to all aspects of the research impact cycle. Recommendations from the study include: incorporating new metrics and new types of research output into the current research evaluation systems; using unique author identifier profile systems to link research evaluation data systems and constructing a research impact cycle-oriented service system.

Chinese version of the Recovery Self-Assessment scale: psychometric evidence from Rasch analysis and reliability estimates

Background: The Recovery Self-Assessment (RSA) is a popular and well-validated instrument for assessing recovery-oriented service around the world.Aims: This study aims to develop a Chinese version of the RSA, which assesses the recovery orientation of hospital-based mental health services.Methods: We conducted forward and backward translations of the RSA and modify the translated Chinese based on comments by content experts. We recruited 350 people with mental illnesses who regularly attend hospital and community mental health services. The participants completed the Chinese Recovery Self-Assessment Service User version (CRSA-SU) and convergent measures on hope and mental well-being.Results: The Rasch analysis supported five of the six factors in the instrument and suggests that the “Life Goal” factor could be further split into two factors. We identified three misfit items (items 6, 12 and 17) that could be considered for removal. Both the internal consistency and test–retest reliability are between satisfactory and very good within each subscale, with the exception of the Choice subscale. The seven subscales had low positive correlations with measures of hope and mental well-being, which supported the convergent validity of CRSA-SU.Conclusions: The results supported the factor structure, reliability and validity of the CRSA-SU.

Impact of structure on unified efficiency for Chinese service sector—A two-stage analysis

Due to the ongoing structural transformation in China, the service sector now constitutes approximately half of the total Chinese output. At the same time, the internal structure of this sector continues to change rapidly with the level of Chinese development. We analyze the impact of changes in the structure of Chinese service sector on the unified efficiency of Chinese service sector considering the energy consumption and carbon dioxide emissions. The non-radial directional distance function and the global data envelopment analysis method are combined to measure the unified (technical, allocative, operational and environmental) efficiency of Chinese service sector at both regional and sectoral levels. The results indicate that the financial sector and the sector of transportation, storage and post are the industries with the highest and lowest unified efficiency respectively. There exist differences across industries and regions in the unified efficiency of the service sector. As a second stage, a panel Tobit regression is processed to examine the effect of service structure on the unified efficiency of the service sector, in which a significant impact appears to exist. Promoting economic development and enhancing investment in research and development are beneficial to improving the unified efficiency of the service sector.

Characteristics of cybercrimes: evidence from Chinese judgment documents

ABSTRACTChina has witnessed a rapid growth in internet use alongside an unprecedented increase in cybercrimes. Although studies have suggested that there are many factors that may contribute to the growing number of cybercrimes, such as the widespread use of online gaming, the low average income of internet users, and an increased access to IT skills, systematic analyses of actual convictions are rare. As the level of domestic cybercriminal activities increases rapidly, there is a growing call for empirical studies on cybercrime in China.Through the extraction of data from China Judgements Online, the newly released Chinese judgements service, this study examines the basic characteristics of cybercrimes in China by analysing 448 sentencing documents that cover four types of computer crimes: online frauds, real asset theft, virtual asset theft, and stolen accounts. We analyse cybercrime cases from the perspective of the underground economy, focusing on the roles that cybercriminals play in the value chains of the online underground market; more specifically, what kind of products and services are enabled through cyber theft, and how those products and services are integrated as components of the underground economy.

Why Do Chinese Service Firms Come to Korea?

Why Do Chinese Service Firms Come to Korea?

Global-Local Dynamics and the Rise of Chinese Corporate Lawyers

Although the rise of China as an economic powerhouse has attracted considerable academic attention, until recently, the role of Chinese corporate lawyers in this age of economic prosperity and the growth of the Chinese corporate bar have been under-explored in the field. Over the last few years, a small but growing academic literature on Chinese corporate lawyers has started to appear and has shed valuable light on our understanding of the Chinese corporate bar in the era of globalization. Inspired by both U.S. theoretical paradigms and local practice patterns, this literature mainly focuses on the global-local dynamics of the Chinese legal profession and the Chinese corporate legal services market, investigating the relationship between the global diffusion of corporate lawyering and the local logics of the corporate law market. This article reviews this increasingly significant line of research and develops new inquiries about Chinese corporate lawyers.

Senior leadership, customer orientation, and service firm performance: the mediator role of process management

Taking a social-technical dimensions view of total quality management (TQM) practice, this study examines the impact of social and technical TQM factors on the performance of service firms in China. We choose senior leadership and customer orientation as social factors, and process management as a technical factor. A mediation model is developed to postulate the mediating role of process management between senior leadership, customer orientation, and service firm performance. Data were collected through questionnaires from 182 Chinese service firms, and a technique of structural equation modelling was used to test the mediation model. The results indicate different paths to service firm performance from different factors of TQM practice. Process management affects service firm performance directly and positively. However, senior leadership and customer orientation indirectly influence service firm through the role of process management. It means that service firm performance depends directly on process management which can be promoted by senior leadership and customer orientation. In light of findings in this research, limitations and future research directions are subsequently addressed.

Emotional Intelligence, Self-efficacy and Turnover : Evidence from Service Employees in China

Turnover is on the rise among service employees in China; thus, there is increased pressure for scholars and practitioners to find new ways to reduce turnover despite decades of research. This study sought to further comprehend the psychological dynamics of employee turnover among Chinese service employees. Utilizing an empirical methodology, this research develops a new conceptual framework, and provides evidence for two behavioral theories: Social Cognitive Theory and Conservation of Resources Theory. The findings reveal consequential links between emotional intelligence, self-efficacy, job stress, job satisfaction and turnover intention. The results of this study also underline the importance of emotional intelligence for service employees in 21st Century China. This sample set is taken from a younger and more educated workforce that is likely representative of a new generation of service employees in China. Based on the behavioral theories used to develop the conceptual framework, this study also highlights the significance of psychology for improving service employee job satisfaction and reducing turnover and job stress. Considering the continuously changing environment in China, stress is likely to continue to be an important factor among Chinese service employees. This research emphasizes how emotional intelligence and self-efficacy play a part in reducing job stress and improving job satisfaction for service employees. According to this study increased emotional intelligence and self-efficacy can significantly reduce job stress and turnover intention; furthermore, job satisfaction is also increased by developing emotional intelligence and self-efficacy. Practical implications suggest that employers should carefully consider the emotional intelligence of their employees and accumulated job stress in order to reduce turnover rates. Training programs designed to improve emotional intelligence should prove to be priceless tools for managers of service employees, especially when they are interested in reducing turnover and job stress. Future research employing this framework and findings could provide a better comprehension of the persistent problem of employee turnover throughout the world. As globalization, climate change and economic development drive change throughout the world there is little doubt that employee turnover will continue to bedevil practitioners and scholars.

Chinese Services Gaining Significance in Global Production Chains

China has been a key participant in international fragmentation of production during the last decades. China has specialized mainly in labor-intensive manufacturing, but is striving to shift toward higher value-added production stages and production. At the same time, during recent decades, services have contributed increasing shares of valued-added to products produced through global production chains. For this reason we examine the evolving role of Chinese services in international production chains. Our results suggest that Chinese services account for an increasingly large share of production for the domestic market, and more recently have made increasing contributions to foreign production chains, which suggests that Chinese production is shifting to activities in production chains that are associated with higher value-added.