The quality of nursing services is an indicator of the quality of health services in the eyes of the community. One indicator of the quality of nursing service is whether the nursing service provided satisfies the patient or not. The purpose of this study to analyze the relationship between the quality of nursing services and family satisfaction of patients in the Children's Room (Bougenville) RSUD dr. Haryoto Lumajang. The design of this research is cross sectional, using purposive sampling technique and the number of samples is 56 respondents. The study was conducted in March 2020. The results showed that 50 people (89.3%) assessed the quality of nursing services in the Children's Room (Bougenville) RSUD dr. Haryoto Lumajang is Very Good and 41 people (73.2%) stated that they were very satisfied with the nursing services in the Children's Room (Bougenville) dr. Haryoto Lumajang. Based on the results of the spearman rank test with a significant level of 0.05, the results obtained were p = 0.001 and r = 0.442 so that p <0.05, then Ha was accepted, meaning that there was a significant relationship between the quality of nursing services and the patient's family satisfaction in the children's room (Bougenville ) RSUD dr. Haryoto Lumajang. Efforts to improve the quality of nursing services can be done by providing professional nursing care in accordance with nursing standards and Standard Operating Procedures at the agency and always implementing 6 patient safety goals.Â
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