This paper outlines a three year long, fifteen person-year effort to achieve a safer and more productive plant through the integration of human factors into the design and assessment process for a new plant. The implementation of the human factors and human reliability programme is at half-way point. This programme addresses issues such as adequacy of the VDU monitoring and control system, adequacy of panels in the Central Control Room and on local plant, and staffing arrangements, using techniques ranging from task analysis and audit techniques, to the running of experiments to determine acceptable VDU information density, and the application of techniques of human error analysis and workload assessment. The human reliability side of the programme has involved the development of a new human reliability management system, based partly on two experiments which comparatively evaluated error identification and error quantification techniques. The programme, as carried out so far, on the design and proposed operational structure, and future work proposals, are briefly outlined.
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