Hotel Characteristics Research Articles

The Influence of Hotel Characteristics on Debt Servicing and Default in the U.S. Lodging Sector

This study investigates the influence of hotel attributes and characteristics on debt servicing and default in the U.S. hotel sector. Employing a unique dataset that we derived comprising more than 2,000 hotels from five recent years, this study provides empirical evidence of significant effect of hotel characteristics on debt servicing performance and default. Debt service and debt yield performance is significantly and negatively associated with the likelihood of default. Hotel default probability also varies significantly across various hotel characteristics, including service type, location, class, size, and age. In particular, the results show interstate hotels by location, economy and midscale hotels by class, smaller hotels by size, newer hotels by age, and hotels that are components of portfolios with significantly lower probability of default. Analysis by hotel service type provides empirical support for the main findings. Theoretical and practical implications provide owners and investors with relevant information for hotel investment decisions.

The characteristics of accommodations in the early period of tourism development: The case of Okinawa

This paper aims at demonstrating the characteristics of the accommodations in the early period of the tourism development and determining the relationships between these characteristics and the price before it became a well-developed tourism destination focusing on Okinawa, Japan. Before Okinawa was returned to Japan, tourism markets were limited due to political reasons, though, tourism industries were developed and became a popular tourism site after the return of Okinawa. First, this paper conducted a principal component analysis (PCA) to identify the characteristics of the tourism accommodations. Two characteristics were obtained: one is for the characteristics of Western style hotels, the other is for Japanese-style accommodations which feature in traditional Japanese style rooms. Then a regression model was carried out to estimate the relationships between the price of accommodations and the characteristics obtained from the PCA. The estimation model showed that the characteristics of the Western style hotels more strongly influenced to the price, compared with those of the Japanese-style accommodations. Further, regional dummy variables were added to the model, which showed the price differences of accommodations between the cities and peripheral areas. Based on these results, Western style facilities were found to be more expensive before tourism development took off, and they were limited only in the part of areas in Okinawa.

Place of hotel characteristics and security systems in hotel operations, Nigeria

Place of hotel characteristics and security systems in hotel operations, Nigeria

Experiential-sensorial adaptive system model for hospitality based on 360° VR videos and case-based reasoning.

In this work, an adaptive software architecture is proposed for the generation of experiences for hotel promotion and marketing, based on Case-based Reasoning (CBR) that uses the attributes and user characteristics and immersive 360° videos. Considering that immersion in virtual reality (VR) environments can trigger responses in various dimensions, such as affective, cognitive, attitudinal, and behavioral dimensions, these dimensions are evaluated in immersive environments with 360° videos. To validate the results obtained with the software architecture, a quasi-experimental study was conducted through the evaluation of the experience, consisting in the visualization of the environments of a boutique hotel, with a sample of a randomly selected group of young people. The contribution of this work lies in the use of 360° VR videos, for the visualization of the hotel characteristics and environments according the user profiles, to evaluate the affective, cognitive and attitudinal and behavioral responses and their influence on the booking intention and attitude. Finally, conclusions and recommendations for future work have been established.

From homelessness to hotel living during the COVID-19 pandemic

ABSTRACT We explored life in a hotel where unhoused individuals were accommodated during the COVID-19 pandemic. We conducted hour-long semi-structured interviews with twenty residents of a lodging hotel in New York City to: (1) compare their current living situation with prior experiences of homelessness; (2) address how current needs were being met; and (3) assess how hotel living might facilitate residents’ transitions to more permanent housing. Although residents were unhappy with some hotel characteristics (e.g. inability to prepare food; sparse furnishings; burdensome security practices), they preferred the hotel to their previous living situations (the streets, in most cases) as hotel rooms offered autonomy, stability, and safety behind locked doors. We utilized the concept of ontological security to guide our analysis of these interview data. Building off this analysis, we argue that homeless services should directly involve people experiencing homelessness to develop residences that are more responsive to their individual needs.

The influences of hotel characteristics on the risk impacts and effectiveness of crisis management: A case study of hotels in Phuket, Thailand

The influences of hotel characteristics on the risk impacts and effectiveness of crisis management: A case study of hotels in Phuket, Thailand

Changes in guests’ hotel evaluations due to covid-19: The case of the world heritage city of Cuenca

Purpose - The COVID-19 pandemic has had an unprecedented impact on the tourism sector changing the guest satisfaction during hotel stays. In this paper, we analyse how this perception has changed considering various pandemic stages. Methodology - Using 1595 reviews for hotels in Cuenca left on the Booking platform, we analyse the changes in the ratings of the stay and identify the factors that have the greatest influence on customer satisfaction and dissatisfaction by conducting a ANOVA analysis. We also consider the urban/rural area, type of traveler, nationality, gender and room type. Findings - he main results show an improvement in guest ratings after the worst moments of the pandemic, albeit with lower scores than in 2019 and 2020, indicating that the services offered by the hotel are key elements for customer satisfaction. Therefore, hotel managers should continue on the path taken, as it seems to be producing results, and try to enhance the services offered to guests. Originality - The outbreak of the COVID -19 pandemic necessitates a detailed analysis of the changes in hotel ratings and hotel characteristics evaluated positively and negatively by guests. However, a review of the literature reveals a gap in this regard, especially when considering different points in time during the pandemic.

Influence of vegan attributes on hotel consumption value, perceived advantages, and word-of-mouth and revisit intentions

ABSTRACT This study explores the properties of vegan hotels using a qualitative approach and identifies the impacts of the characteristics of vegan hotels on consumption value, perceived advantage, word-of-mouth, and revisit intention using a quantitative approach. Six domains of vegan hotel attributes are identified. The clear role of vegan hotel attribute domains for increasing values, perceived advantages, and intentions are uncovered. Perceived cost is found to be a moderator. This study suggests a new concept, a vegan hotel, and is significant as it expands vegan research. The findings have a theoretical implication in that a new concept has been suggested.

Hotel and Manager Characteristics and Technology Orientation Strategy

Management and hotel characteristics can strongly influence the decision to support technology orientation strategy in luxury hotels. In the rapidly changing hotel business environment, a strong technology orientation holds the key to the strategic direction that will lead to sustained competitive advantage. Nonetheless, studies relating technology orientation strategy and manager and hotel characteristics in the hotel industry in Eastern Africa are scare. Based on Resource Based View, and a sample of 247 senior hotel managers, this paper provides an analysis of hotel and manager characteristics and their relationship with technology orientation in the luxury hotel industry in Kenya. The paper uses empirical data and shows that age of hotel (rho=0.14; ρ<0.05) and size of hotel (rho=0.22; ρ<0.05) had a positive correlation with technology orientation in luxury hotels at the 5% level of significance. On the other hand, age of senior managers (rho=-0.13; ρ<0.05) had a negative correlation with technology orientation, while level of education among senior managers (rho=0.14; ρ<0.05) had a positive correlation with technology orientation in luxury hotels. Implications of the findings for hotel management practice and research are provided in the paper.

Benchmarking Hotel Investment Risk: Differences Based on Types of Hotels

Commercial real estate (CRE) investment involves risk, and hotels are perceived as the riskiest CRE assets because of the high turnover of guest room occupants and are the most operation-intensive of all types of CRE properties. Furthermore, that risk may vary significantly across types of hotels based on different dimensions. The existing academic literature regarding CRE investment performance generally lacks such investigation of hotels at the establishment level. The purpose of the current study is to investigate the volatility of operating profit (risk) of different types of hotel assets. Using relative standard deviations of historical performance (gross operating profit [GOP]) to measure hotel risk, we examine various property characteristics and the extent to which they affect the volatility of GOP at the unit level from 2015 through 2020 of over 3,000 U.S. hotel properties. We find that different types of hotels have carried different levels of risk. Specifically, we find significant differences in risk based on hotel brand affiliation status, class, property type, location type, region in which the hotels are located, age of the hotels, size of the hotels, and their occupancy and average daily rate levels. This study provides practitioners and researchers with an understanding regarding the relationships between the risk of different types of hotels, and provides practitioners with information regarding risk and a benchmarking methodology that may be applied to evaluate risk to aid hotel investment decisions. Furthermore, we provide researchers with information regarding various hotel characteristics that may lead to relatively greater/lesser risk.

Hotel employees' knowledge of monkeypox's source, symptoms, transmission, prevention, and treatment in Egypt

BackgroundThe re-emerging human monkeypox virus (MPXV) poses a global threat. The rising number of confirmed MPXV cases worldwide is a significant reason for concern. This study aims to investigate (1) hotel employees' knowledge in Egypt of MPXV source, signs/symptoms, transmission, prevention, and treatment, (2) the primary sources of their information about MPXV, (3) whether or not they received information about MPXV from their hotels, and (4) the differences of employees’ knowledge in terms of gender, age, marital status, level of education, type of contract, professional category, hotel department, type of hotel, seniority in the hotel, and the number of hotel rooms. MethodsUsing a quantitative approach, we collected data from 453 employees in Egyptian hotels via a web-based questionnaire. The survey included questions regarding the MPXV source, signs/symptoms, transmission, prevention, and treatment, as well as its primary information sources. The questionnaire also included questions regarding participants’ demographics and hotel characteristics. ResultsThe findings indicated that more than half of hotel employees have inadequate knowledge of MPXV. Additionally, the majority of employees selected social media as their primary source of MPXV-related information. Surprisingly, most participants reported that their hotels neglected to provide them with the MPXV's information. Age, marital status, education, professional category, and tenure in the hotel all have a significant impact on their MPXV knowledge level. ConclusionThe current paper presents significant implications for both theory and practice. This study provides government agencies and hotels with guidelines for preventing the outbreak of MPXV. According to our knowledge, this is the first study conducted with hotel employees in the MPXV Egyptian context.

Brand affiliation and the hotel asset market

Brand affiliation represents a signal about the future operating performance of a hotel that reduces information asymmetries between hotel buyers and sellers. However, information asymmetries vary across property-level and locational characteristics of hotels. We hypothesize that hotel brand affiliation as a signal is most valuable to investors when information asymmetries are higher due to hotel characteristics such as a lower-tier hotel class, suburban location, or poorer building condition. Using a sample of 23,323 hotel transactions from 1986 to 2021, we provide evidence that branded hotels with characteristics indicating higher information asymmetries achieve a higher transaction price and shorter marketing time than similar independent hotels. Transaction price and marketing time do not differ between branded and independent hotels with characteristics indicating lower information asymmetries.

Pricing Strategy for a Smart-Tourist Area: Does Location Matters?

This study aims to investigate the effect of hotel characteristics, particularly their locations, on room pricing strategy for hotels in the Bogor Area, Indonesia. The author applies the quantile hedonic regression model on a dataset of Bogor Hotels collected through a travel agent’s website. A total of 194 hotels were collected and used as data samples. Our findings suggest that locations near tourist attractions are a significant factor in explaining hotel room prices in the Bogor area, while in contrast, the city center location is not. In addition, we also find that hotel room size and stars-awarded have significant positive effects on room rates. The outcomes of this study advocate for the continuation of fine-tuning the existing pricing strategy adopted by hoteliers to optimize revenue.

THE INFLUENCE OF HOTEL CHARACTERISTICS ON ROOM RATES: A CASE OF VIETNAM

The effect of hotel characteristics on hotel room rates has not been adequately studied in the extant literature. The purpose of this study was to use the hedonic pricing method to measure and compare how different factors of hotels affect room rates. After collecting the data on hotel features that consumers use to make lodging decisions on the TripAdvisor website, a hedonic price model with Box-Cox transformations was built with 23 hotel characteristics. The findings indicate that hotel managers can devise strategies to improve the hotel's attractiveness and service quality, and to change and optimize hotel room rates.

Energy-Saving Operation Strategy for Hotels Considering the Impact of COVID-19 in the Context of Carbon Neutrality

With the advent of the post-epidemic era, the energy consumption characteristics of hotels have changed, which has an important impact on urban energy conservation. In order to contribute to the goal of carbon neutrality, this study discusses the energy-saving operation strategy of hotels considering the impact of the COVID-19 epidemic. Based on the energy consumption characteristics of large public buildings, this paper analyzes the energy consumption distribution and operation characteristics of hotel buildings in detail. By collecting energy consumption data from five typical large hotel buildings in a tourist city in southern China from 2018 to 2022, the impact of COVID-19 on hotel energy consumption and hotel business characteristics was discussed in detail. Combined with the economic development characteristic in the post-epidemic era, this paper explores the energy-saving strategies that hotels can adopt in the context of normalized epidemic prevention and control and obtains the optimal path of low-carbon economic operation of hotel buildings. This study reveals the energy consumption characteristics and energy-saving potential of hotel buildings, and provides enlightenment for hotel management and low-carbon development in the post-epidemic era.

라이프스타일 호텔의 디자인 특성에 관한 연구 - 어퍼 업스케일, 업스케일, 그리고 어퍼 미드스케일 라이프스타일 호텔을 중심으로 -

With the change in modern consumption culture, the market share of boutique hotels that provide differentiated designs and services has increased, unlike global chain hotels, which have also provided standardized facilities and services in the hotel industry. Recognized by this change, the global hotel chain will create a lifestyle hotel brand that combines the characteristics of boutique hotels with a standardized operating system. This research aims to examine how the design characteristics of existing boutique hotels are strategically applied to lifestyle hotels by limiting the scope of research to upscale and midscale lifestyle hotels that occupy highly competitive mid-market. First of all, we will look at the background and definition of the emergence of lifestyle hotels, the current status and trend of lifestyle hotels, and target customers. In addition, how the design characteristics of boutique hotels derived from previous studies, such as playfulness, narrative, diversity, locality, and fluidity, were applied in each lifestyle brand, was investigated. As a result, hotel brands that consider the younger generation as their target customers show high play and diversity, and locality is high in hotel brands that value experience. Epicuality is linked to the designer

Locational Dynamics of Luxury Hotels in Shanghai Metropolis, China: A Spatial-Temporal Perspective

This study aims to investigate the spatial associations of luxury hotels by using geographical information system (GIS) tools and the multiscale geographically weighted regression (MGWR) model to examine the relationships between the distribution of luxury hotels and exogenous (regional) determinants of urban subdistricts in which the luxury hotels are located. Shanghai City is used as an example. The study first introduces the spatial-temporal characteristics of luxury hotels in Shanghai City, and the key exogenous determinants that contribute to luxury hotel location choice are identified with the MGWR model. The nearest neighbor index decreased from 1.01 to 0.47 and Moran’s I statistics increased from 0.268 to 0.452, revealing that the spatial-temporal evolution pattern of luxury hotels presents a cluster trend from 1995 to 2015. The significance level of the standard regression coefficient shows that the institutional proximity, room rate, green space and the World Expo are the primary determining factors that influence the distribution of luxury hotels in Shanghai City. The analysis is important theoretically, as it presents new and novel methodologies for shedding light on the influencing factors of the locational dynamics of luxury hotels. Meanwhile, it enriches the methodologies for analyzing the relationships between luxury hotels and urban structures, and it is important for practitioners, as it provides strategic information that would enable them to globally select appropriate locations for luxury hotels.

The impact of brand affiliation on asset values: the case of UK hotels

ABSTRACT Using the hedonic pricing method, we study more than 400 hotel transactions in the United Kingdom between 2000 and 2015 to determine the impact of brands on hotel market values. We initially find that hotel brands are negatively associated with hotel values in our sample. However, after controlling for endogeneity, we find that brand affiliation produces no significant impact on hotel transaction values. These results suggest that it is the characteristics of branded hotels, rather than the fact of being branded, that determine the transaction values. To the best of our knowledge, this is one of the first studies to examine the impact of brands on hotel values, and the first to account for the role of endogeneity when comparing the transaction value of branded and unbranded hotels.

Spatial-Temporal Characteristics and Driving Factors of the Eco-Efficiency of Tourist Hotels in China.

At present, COVID-19 is seriously affecting the economic development of the hotel industry, and at the same time, the world is vigorously calling for “carbon emission mitigation”. Under these two factors, tourist hotels are in urgent need of effective tools to balance economic and social contributions with ecological and environmental impacts. Therefore, this paper takes Chinese tourist hotels as the research object and constructs a research framework for Chinese tourist hotels by constructing a Super-SBM Non-Oriented model. We measured the economic efficiency and eco-efficiency of Chinese tourist hotels from 2000 to 2019; explored spatial-temporal evolution patterns of their income, carbon emissions, eco-efficiency, and economic efficiency through spatial hotspot analysis and center of gravity analysis; and identified the spatial agglomeration characteristics of such hotels through the econometric panel Tobit model to identify the different driving factors inside and outside the tourist hotel system. The following results were obtained: (1) the eco-efficiency of China’s tourist hotels is higher than the economic efficiency, which is in line with the overall Kuznets curve theory, but the income and carbon emissions have not yet been decoupled; (2) most of China’s tourist hotels are crudely developed with much room for improving the economic efficiency, and most of the provincial and regional tourist hotels are at a low-income level, but the carbon emissions are still on the increase; and (3) income, labor, carbon emissions, waste emissions, and water consumption are the internal drivers of China’s tourist hotels, while industrial structure, urbanization rate, energy efficiency, and information technology are the external drivers of China’s tourist hotels. The research results provide a clear path for the reduction in carbon emissions and the improvement of the eco-efficiency of Chinese tourist hotels. Under the backdrop of global climate change and the post-COVID-19 era, the research framework and conclusions provide references for countries with new economies similar to China and countries that need to quickly restore the hotel industry.

Is it possible to feel safe in hotels during the COVID-19? Key factors in hotel guests’ risk and safety perception

ABSTRACT This article assesses the risk perceived by hotel guests under Covid-19 by exploring clients’ perceptions in seven critical dimensions for customers’ safety perception: financial risk, front-desk digitalization, entertainment, front-desk service, hygiene and sanitation, hotel characteristics and space management, and food and beverage service. To evaluate clients’ perceptions and expectations a questionnaire was made available to collect data worldwide, resulting in a sample of 1005 responses. The findings show that the frequency of stay influences guests’ perceptions and preferences. The need to provide hygiene care evidence and have the hotel certified for COVID-19 emerged as key factors for restoring trust. This study provides a meaningful contribution by proposing a framework for assessing clients’ perceptions regarding the safety of hotel services.