Organizational Characteristics Research Articles

Sustainability in European luxury tourism companies: an analysis of practices and managerial perspectives

Purpose This paper aims to present findings from a preliminary study aimed at investigating sustainability practices and managerial perceptions within European luxury tourism companies. The study addressed two key research questions: What is the present state of sustainability practices in the luxury tourism sector? What are the managers' perspectives and the prevailing trends in the adoption of sustainable approaches? Design/methodology/approach The study used a mixed methods approach to gather data from a diverse range of European luxury tourism companies. The survey and the interview of companies’ representatives encompassed various organisational types engaged in different tourism activities, allowing for a comprehensive exploration of sustainability practices within the sector. Organisational characteristics, such as size, turnover and location, were considered to ensure a representative sample. Findings The findings of the study reveal a robust commitment to environmental, social and economic sustainability across the luxury tourism industry. Despite variations in organisational characteristics, including size, turnover and location, the study identified a lack of significant differences in sustainability practices, indicating a noteworthy homogeneity within the sector. The findings also show that a high percentage of companies hold sustainability certifications and share an emphasis on authenticity, local engagement and economic profitability. Research limitations/implications The study's sample size may limit the generalisability of the findings. A larger sample size would enhance the study's robustness and allow for more comprehensive insights into sustainability practices within the luxury tourism sector. The study's focus on European luxury tourism companies may limit its applicability to other regions or contexts. Originality/value This study contributes to the existing literature by providing insights into sustainability practices and managerial perspectives within the European luxury tourism sector. The study offers original insights into the current state of sustainability in luxury tourism and highlights opportunities for further research and refinement of sustainability initiatives within the sector.

The Relationship Between Leadership Characteristics and Services Provided Among IHS Urban Indian Health Programs

The Urban Indian Health Program was created by the Indian Health Service to establish a culturally appropriate health care delivery model for Native Americans who relocate to urban areas. The 31 community-based Indian Health Programs under the Office of Urban Indian Health Program vary in culture, socioeconomic, and patient mix. Strategic decision-making by these community-based Indian Health Programs depends upon various factors, including leaders’ characteristics, organizational characteristics, and service area market factors.

EXPRESS: Buy! Buy! Buy!—How Multi-Level Marketing Companies Pressure Their Participants to Buy Their Products

Despite the popularity of multi-level marketing (MLM) companies and their ability to attract many distributors worldwide with the promise of an income opportunity, the financial outcomes for these participants are often unfavorable. Many distributors invest more money in internal products and business expenses than they earn. Drawing upon the professional and business ethics literature, this paper develops a conceptual framework to understand how organizational characteristics (collectively) create a pressure on distributors to overspend on internal products. The framework integrates legal, financial, and social dimensions, emphasizing the dual roles of MLM distributors as both victims and potential offenders. Utilizing this framework, the paper discusses the limited effectiveness of current safeguard policies in preventing the problematic effects of the MLM industry, including the operation of some MLMs as pyramid schemes. It proposes new directions for research on MLMs and other distinct areas within marketing and public policy, particularly addressing the broader category of deceptive income opportunity providers (DIOPs).

Policy Implementation in Military Organizations: The Impact of the Key Characteristics of Military Administration

Western military organizations face an increasingly complex landscape of threats and challenges from immense changes in the international security situation. At the same time, they are experiencing still more political and societal demands. Designing and implementing policies to meet these numerous and multifaceted demands call for effective, efficient, and legitimate public administration. Public administration research in military organizations is scarce. This article explores how critical characteristics of military organizations impact policy design and implementation within these organizations. Based on a systematic review of contemporary literature on specific military characteristics, the study identifies critical characteristics of military organizations related to structure, culture, profession, leadership, and management. Furthermore, strengths and challenges related to policy design and implementation in a military context are analyzed and discussed. The article argues that military organizations must scrutinize and strengthen their policy design and implementation efforts. Lastly, the article points to future research agendas.

The Law of Data-driven on Employee Growth in Enterprise Human Resource Management in the Era of Digital Transformation

In the era of digital transformation, the popularity of artificial intelligence technology has driven the development of the field of Human Resource Management (HRM) in enterprises, and data-driven HRM has become the key to the development and success of enterprises. Due to the late start, data-driven HRM is still in the development stage in China. To address the problem that traditional HRM lacks accuracy and real-time, this study proposes a Growth Potential Prediction (GPP) model based on the combination of all class features and a Random Forest (RF) classifier. The results of the study showed that the prediction accuracy of interpersonal background, work ability, educational status and organisational environment characteristics under the screening index based on [Formula: see text]1 value were 85.01%, 66.34%, 66.41%, 44.19% and 64.27%, respectively. The accuracy of ROS under the RF classifier and the macro [Formula: see text]1 value were 87.31% and 87.24%. After adding the network features, the accuracy and macro [Formula: see text]1 values of the feature ensemble could reach 90%, and the accuracy and macro [Formula: see text]1 values of all class feature combinations were 89.01% and 89.10%, respectively. In summary, the GPP model based on the combination of all class features and the RF classifier proposed in the study can accurately predict the growth potential of employees and provide some guarantee for mining the growth pattern of employees.

The Organisational Characteristics That Enable Successful Employment Transition for People With Intellectual Disabilities.

Social enterprises have the potential to address some of the current barriers that people with an intellectual disability experience in transitioning to open employment opportunities. However, it is unknown in detail how social enterprises are able to facilitate this transition, which limits ability to scale-up these organisational characteristics and strategies. Twenty-seven in-depth interviews were conducted with staff, supported employees and partner organisations of a social enterprise to understand the organisational characteristics that enables successful transitions. The organisational characteristics of the social enterprise that enabled transitions included offering a variety of roles and workplace environments for people with intellectual disabilities. Organisational characteristics also included having dedicated staff roles to support people with intellectual disabilities to develop skills to transition and for these support staff to network with open employers to facilitate the transition. The results provide an adaptable model for other social enterprises in how to structure their organisation to facilitate transition to open employment opportunities.

The Role of Industrial Design for the Sustainable Disaster Management in Türkiye

This article aims to discuss the contributions of the industrial design discipline to the development of new product and service systems for sustainable and effective disaster management in Turkey. For this reason, the article focuses on innovative process activities such as design and R&D carried out by the Turkish NGO-affiliated Shelter Systems Company, a major player in disaster response and one of the largest shelter system manufacturers in Europe. This research explores the roles of the industrial design discipline in innovation processes, as well as the organizational characteristics of the innovation activities carried out in the Shelter Systems Company. Within the scope of the case study, a business process analysis was conducted to understand the role of design in the creative process activities of the Shelter Systems Company and the natural workflow of the design processes. The research demonstrated that the Shelter Systems Company has recently shifted to income-generating activities that support social entrepreneurship, aiming to transform these efforts into social benefits. However, the main process activities of the Shelter Systems Company are primarily manufacturing orientated. Its industrial design capacity is limited, its inovation process is closed to external influences, and its horizontal collaborations for open information sharing with external organisations and stakeholders are restricted. Based on the findings, this research proposes strategies to make industrial design more effective in the innovative process activities of the Shelter Systems Company in disaster management.

Change of Ownership and Quality of Home Health Agency Care

The home health agency (HHA) market has seen increasingly more change in ownership transactions. Little is known about the organizational characteristics and quality of care of HHAs after ownership has changed. To examine whether an HHA change in ownership was associated with different quality-of-care outcomes, patient volume, and staffing levels. Using current HHA change of ownership files linked to publicly available Medicare HHA data, this staggered difference-in-differences analysis evaluated ownership change transactions of Medicare-certified HHAs from quarter 1 of 2016 to quarter 4 of 2019. Pretransaction and posttransaction HHA characteristics and quality-of-care outcomes were compared between HHAs that changed ownership and up to 8 matched controls. The transactions in the main analysis included (1) when an HHA remained as for-profit with a change in ownership and (2) when an HHA changed from nonprofit/public to for-profit ownership. The data were analyzed between November 2023 and September 2024. The primary outcomes were HHA-quarter measures of star ratings, the individual quality measures that compose the star ratings based on the Outcome and Assessment Information Set, and claims-based quality metrics, such as hospitalizations and emergency department visits. The secondary outcomes included HHA year measures of Medicare patient volume, per capita payments, and staffing levels (full-time equivalents and minutes per visit). The main dataset included 294 Medicare-certified HHAs that changed ownership, matched with 2330 controls. In 3 years after an ownership change, quarterly star ratings increased by 0.18 (95% CI, 0.05-0.31) relative to matched controls, with greater increases among HHAs that converted from nonprofit/public to for-profit. No significant improvement was observed in the 60-day rates of hospital admissions or outpatient emergency department visits. Further, no significant changes were observed in the number of Medicare beneficiaries, but per capita payments increased within 2 years post-ownership change. Significant reductions were observed in full-time equivalents of registered nurses (-17% [95% CI, -31% to -3%]) and home health aides (-26% [95% CI, -39% to -13%]), as well as per-visit minutes for skilled nursing care (-5% [95% CI, -9% to -1%]), physical therapy (-3% [95% CI, -5% to 0%]), and home health aide care (-11% [95% CI, -15% to -6%]). In this difference-in-differences analysis of Medicare-certified HHAs, ownership change was associated with higher star ratings and Medicare per capita payments, but not with claims-based quality measures. Reduction in staffing levels after ownership change raises concerns about implications for quality of care.

Correlates of victim services for fraud and identity theft among victim service providers

Victim service providers assist thousands of victims of crime in the United States each year. However, little is known about the extent to which these organizations serve victims of crime often perpetrated online, such as identity theft and financial fraud. Moreover, absent from the literature is an empirical assessment of what factors predict the inclusion of services for victims of these crimes. Using a sample from the 2019 National Survey of Victim Service Providers (n = 1649) the current study investigated factors related to the provision of services for victims of financial fraud and identity theft, and the number of victims served for each of these crime types. Findings suggested that certain organizational services such as providing restitution claim assistance and document replacement services were associated with greater odds providing services to financial fraud and identity theft victims. Organizational characteristics, such as having a hotline/chatline, the number of external partnerships, and the number of volunteers also predicted providing those services. The findings suggest the importance of logistical constraints on providing these services and are discussed in light of previous research on the topic, as well as policy implications and limitations.

White matter organization abnormalities in adults with 47,XXX: a 7 Tesla MRI study

47,XXX (Triple X syndrome) is a sex chromosome aneuploidy characterized by the presence of a supernumerary X chromosome in affected females, and has been associated with a variable cognitive, behavioral, and psychiatric phenotype. Alterations in brain gray matter structure and function have been reported, but less is known about white matter (WM) organization in 47,XXX. Therefore, we conducted 7 T diffusion tensor imaging and characterized fractional anisotropy, mean diffusivity, axial diffusivity, and radial diffusivity of 22 adult women with 47,XXX and 22 age-matched typically developing females using tract-based spatial statistics. Relationships between phenotypic traits and WM organization characteristics in 47,XXX were also investigated. Adults with 47,XXX showed lower axial diffusivity in the body of the corpus callosum and the right superior longitudinal fasciculus. WM organization variability was not associated with IQ and social cognition and social functioning deficits in 47,XXX. Our findings indicate an effect of a supernumerary X chromosome in adult women on axonal integrity of the body of the corpus callosum and the right superior longitudinal fasciculus. These findings provide additional insight into the role of the X chromosome on WM organization. Future research is warranted to explore the clinical significant impact of altered WM organization in 47,XXX.

The Fulfillment of Psychological Contract and Job Satisfaction in Reducing Procrastination of Employees Working in the Public SectorPublic Sector

This research aims to examine the factors that influence procrastination among education staff at a university. The research used mono methods: quantitative method, survey strategy, and cross-sectional research design. The data were collected by questionnaires distributed offline and online via Google Forms to 145 education staff at a state university in Yogyakarta. The data were analyzed using the Structural Equation Modeling equation based on Partial Least Square (SEM PLS). The research found that achievement motivation and organizational commitment influence procrastination directly and through the mediation of fulfilling the psychological contract. Meanwhile, job satisfaction does not significantly affect procrastination, nor does it mediate the influence of achievement motivation and organizational commitment on procrastination. The research results were then discussed according to the characteristics of organizations in the public sector in higher education.

Inside Microfinance Matrix: Microfinance Institutions’ Characteristics and Women Credit Access

This study aims to explore the role of Microfinance Institutions’ (MFIs) organisational characteristics including ownership structure, target market, and institutional size, in shaping the lending pattern in reaching women entrepreneurs. This study employs Ordinary Least Square and Fractional Logit regression using STATA on pooled panel data of 2,330 MFIs across 116 countries. A fuzzy algorithm and Principal Component Analysis are applied to verify the consistency of the results. Findings suggest larger MFIs demonstrate greater inclusivity towards women, attributed to their extensive resources and institutional capabilities. Similarly, MFIs targeting affluent clients exhibit a higher likelihood of catering to the financial needs of women. Non-government organisations (NGOs) emerge as key drivers of women credit access, consistently prioritizing women entrepreneurs through targeted interventions. This study contributes to theoretical implications of the interplay between institutional ownership and goals related to social welfare. This finding also expands microfinance literature by emphasising how ownership influences the strategic orientation of MFIs. This study holds significance for financial regulators, and policymakers to utilise this study as a framework to evaluate the interplay between organisational scale, financial sustainability, and the fulfilment of social objectives within the microfinance sector.

Critical Success Factors and Acceptance of the Casemix System Implementation Within the Total Hospital Information System: Exploratory Factor Analysis of a Pilot Study.

The health care landscape is evolving rapidly due to rising costs, an aging population, and the increasing prevalence of diseases. To address these challenges, the Ministry of Health of Malaysia implemented transformation strategies such as the Casemix system and hospital information system to enhance health care quality, resource allocation, and cost-effectiveness. However, successful implementation relies not just on the technology itself but on the acceptance and engagement of the users involved. This study aims to develop and refine items of a quantitative instrument measuring the critical success factors influencing acceptance of Casemix system implementation within the Ministry of Health's Total Hospital Information System (THIS). A cross-sectional pilot study collected data from medical doctors at a hospital equipped with the THIS in the federal territory of Putrajaya, Malaysia. This pilot study's minimum sample size was 125, achieved through proportionate stratified random sampling. Data were collected using a web-based questionnaire adapted from the human, organization, and technology-fit evaluation framework and the technology acceptance model. The pilot data were analyzed using exploratory factor analysis (EFA), and the Cronbach α assessed internal reliability. Both analyses were conducted in SPSS (version 25.0; IBM Corp). This study obtained 106 valid responses, equivalent to an 84.8% (106/125) response rate. The Kaiser-Meyer-Olkin measure of sampling adequacy was 0.859, and the Bartlett test of sphericity yielded statistically significant results (P<.001). Principal component analysis identified 9 components explaining 84.07% of the total variance, surpassing the minimum requirement of 60%. In total, 9 unique slopes indicated the identification of 9 components through EFA. While no new components emerged from the other 7 constructs, only the organizational factors construct was divided into 2 components, later named organizational structure and organizational environment. In total, 98% (41/42) of the items had factor loadings of >0.6, leading to the removal of 1 item for the final instrument for the field study. EFA ultimately identified 8 main constructs influencing Casemix implementation within the THIS: system quality, information quality, service quality, organizational characteristics, perceived ease of use, perceived usefulness, intention to use, and acceptance. Internal reliability measured using the Cronbach α ranged from 0.914 to 0.969, demonstrating high reliability. This study provides insights into the complexities of EFA and the distinct dimensions underlying the constructs that influence Casemix system acceptance in the THIS. While the findings align with extensive technology acceptance literature, the results accentuate the necessity for further research to develop a consensus regarding the most critical factors for successful Casemix adoption. The developed instrument is a substantial step toward better understanding the multidimensional challenges of health care system transformations in Malaysia, postulating an underpinning for future fieldwork and broader application across other hospitals.

Professional health literacy of health professions in Austria - results of the HLS-PROF-AT study

Abstract Background Health professions play a crucial role in strengthening the health literacy (HL) of the population - provided that they themselves have the necessary professional HL. This encompasses competencies related to information and knowledge management, conveying information and knowledge, patient involvement and shared decision-making, and professional digital HL. In 2022 and 2023, data on professional HL were collected in Austria. Methods Nearly 4,400 healthcare professionals (doctors, nurses, physiotherapists, pharmacists, midwives, dieticians) were asked about their challenges across the four domains of professional HL. A score was calculated for each domain, with five additional subscores for the domain conveying information and knowledge. The relationship between socio-demographic, job-related and organisational characteristics and professional HL were investigated using T-tests, variance analyses and multivariate regression models. Results The greatest challenge for all healthcare professions is supporting patients in dealing with digital information, followed by conveying information and knowledge. Apart from pharmacists, the least difficulties were found in the domain patient involvement and shared decision-making. Furthermore, the results demonstrate that a high level of professional HL is associated with more favourable organisational conditions for HL-promoting patient communication and (very) good preparation in training for the tasks of professional HL. There is no systematic correlation between professional HL and years of professional experience. Conclusions Overall, healthcare professionals rated their professional HL positively. However, the results also highlight areas for improvement. Alongside promoting professional HL in the context of (further) training, it is important to enhance organisational framework conditions for promoting patients’ HL - ideally supported by initiatives to promote the organisational HL in healthcare organisations. Key messages • The greatest challenge for the health professions surveyed is to support patients in dealing with digital information and to convey information and knowledge to their patients. • Good preparation in training for the tasks of professional HL and favourable organisational conditions for HL-promoting patient communication are associated with a higher professional HL.

A cross-country comparison of the organisation and reimbursement of intensive care in Europe

Abstract Background During the pandemic, intensive care capacity was a heavily discussed topic in Europe. Many European countries have increased their intensive care capacities to ensure treatment of all COVID-19 patients. A study, however, revealed that organisational characteristics, among other factors, were associated with in-hospital mortality. Our study thus aimed at reviewing international models for the organisation and reimbursement of intensive care. Methods Based on a scoping review, a number of European countries (Denmark, England, France, Germany, Italy, the Netherlands, Sweden) was selected for a questionnaire-based expert survey. Results In most countries, intensive care is defined by law, while the definition in two countries has a recommendatory character and/or is driven by reimbursement. In line with the European Society of Intensive Care Medicine’s recommendations, the majority of countries has organised intensive care around 2-3 different (heterogeneously defined) levels of care for which reimbursement sometimes differs according to the level. For most countries, the number of physical (i.e., number of operable beds) as well as human resources (i.e., nurses) in intensive care is unknown. Many countries have an intensive care register which, in the case of Germany, was only implemented as a response to the pandemic. However, comparability is limited due to differences in indicators used. Although promising telemedical approaches in intensive care do exist, their use is not yet formalized in most countries. Conclusions Most countries rely on a level-based organisation of intensive care, even though clear evidence on their effect is missing. Heterogeneity of definitions as well as quality monitoring makes a comparison difficult. Further research is needed to better understand best practices and thus increase resilience as well as pandemic preparedness. Telemedical interventions could elevate (access to) high-quality care, especially in times of crises. Key messages • Further research is needed to better understand best practices and thus increase resilience as well as pandemic preparedness. • Telemedicine could elevate (access to) high-quality intensive care, especially in times of crises.

The equity crowdfunding choice: A demand-side perspective

AbstractIn recent years, equity crowdfunding has become increasingly popular for capital-seeking start-ups. A widely held assumption is that these ventures have no other risk capital options and see it as their “last resort” to obtain funding. However, not much is known about their narrow and broader motivational backgrounds. Based on case studies of ten crowdfunded ventures, this study unveils the motives to use equity crowdfunding and links them with organisational characteristics. The analysis shows that ventures’ risk capital choices in this setting are motivated by crowdfunding-specific investment conditions, value-add features, and their fit with ongoing organisational challenges. Thus, I provide a detailed picture of the specific role that equity crowdfunding is intended to play in these firms. Based on the analysis, a theoretical model of four motivational types is developed that could stimulate future research. I argue that instead of focusing exclusively on cost and control arguments, research about investor decisions in equity crowdfunding should also consider different forms of resourcefulness.

Characteristics of sick-listed employees diagnosed with a mental disorder in Germany

Abstract Purpose Employees with mental disorders (MDs) are more likely to exit the labour market prematurely. In Western European countries, characteristics of employees diagnosed with a MD have not been reported comprehensively, hampering targeting the risk group and developing preventive interventions. The aim was to describe the socio-demographic, health, treatment, organisation, job and labour market characteristics of employees diagnosed with a MD in Germany and their gender differences. Methods This cross-sectional study uses baseline data from sick-listed (≥6 weeks) employees diagnosed with a MD, aged 20-60 years, who were patients in the German mental health care, and recruited in the context of a return to work (RTW) intervention evaluation trial (RTW-PIA study). Descriptive T-tests/Chi-2 tests were applied. Results 484 individuals (58.5% female; 31% highly educated, average age 42.6) were included, of which 88.4% had affective disorders. Most were salaried employees working full-time, employed in large companies and having permanent contracts. 65.5% reported moderate depressions and the average work ability was 3.9 on a 0-10 scale. 74.2% had a positive RTW prognosis; 15.3% scored high levels of RTW self-efficacy. Gradual RTW (GRTW) was perceived the most important requirement for RTW (76.9%). More than 60% had discussed various work-related topics during therapy; further RTW-measures were prepared among 47.7%. Almost 60% received a recommendation for GRTW. Significant gender differences were found among the socio-demographic, health, job and labour market characteristics. Conclusions This study gives insights into a hardly investigated group. Almost two thirds had moderate depressions, 84.7% had low RTW self-efficacy and a very low average work ability. This highlights the vulnerability of persons with MDs in the labour market and suggest an urgent need for more work-related (health-)care. Gender differences need to be better addressed in mental health research. Key messages • Comprehensive knowledge of the characteristics of sick-listed employees diagnosed with MDs is crucial for targeting interventions to promote RTW. • Moderate depression scores, low RTW self-efficacy and very low work ability highlight the vulnerability of persons with MDs in the labour market, suggesting an urgent need for more work-related care.

Statistical Committees and Establishment of Museums in Russia during Late 19th to Early 20th Centuries

This article examines the activities of provincial and regional statistical committees as centers for the establishment of provincial museums in pre-revolutionary Russia. It highlights that, despite a considerable number of studies dedicated to the emergence of museum practices and the contributions of individual statistical committees to the creation and development of museums, this topic has yet to undergo systematic investigation. The formation of museum collections and the emergence of a network of museums affiliated with statistical committees are traced, beginning with the first museums established by the Vladimir and Arkhangelsk committees and concluding with the unsuccessful attempts to open museums by the Nizhny Novgorod, Saratov, and Transbaikal statistical committees. Common features in the development of provincial museums and the specific organizational characteristics of those associated with statistical committees are identified. The article emphasizes the classification of statistical committees as state-type institutions and clarifies the specialized focus of museum activities. Particular attention is paid to the reasons for the reorganization and separation of museums from statistical committees in the late 19th to early 20th centuries. Based on the examined sources, it is established that many museums previously under the auspices of statistical committees transitioned to scientific societies, archival commissions, and specially created committees.

Mapping the critical factors of emerging technologies adoption intention in foodservice industry: a modified total interpretive structural modeling approach

ABSTRACT The advancement in technology is transforming the competitive ecosystem of the foodservice industry, thus enabling firms to enhance their intention to adopt emerging technologies. This transformation enables foodservice industry-based firms to focus on innovation and emerging technologies adoption within a rapidly changing business landscape. This study explores the critical factors of emerging technologies adoption intention in the foodservice industry and employs “modified total interpretive structural modeling” and “matrices impacts cruises multiplication applique classement” analysis to create a hierarchical model that establishes the relationship among identified factors impacting emerging technologies adoption intention. A five-level hierarchical model is developed. Findings of this study indicate that organizational characteristics and competitive pressure experienced by the foodservice industry are the driving factors that impact emerging technologies adoption intention. This paper helps to understand the dynamics between identified factors of technology adoption in the context of the foodservice industry using frameworks (“unified theory of acceptance and use of technology” and “technology acceptance model”). The proposed hierarchical model provides a structural framework that helps practitioners and researchers to understand the interrelation among critical factors of emerging technologies adoption intention in the rapidly evolving dynamic ecosystem of the foodservice industry.

Learning organizations and sustainability outcomes in tourism: the mediating role of sustainable practices

Purpose This study aims to investigate the influence of learning organization characteristics on sustainability outcomes in the tourism sector, with a specific focus on sustainable tourism practices. It seeks to gain insights into how organizations in the tourism industry contribute to sustainability efforts. Design/methodology/approach This research used a survey method to gather data from employees working in five leading Indian tourism companies. The study was designed based on the theoretical frameworks of triple bottom line theory and organizational learning theory, with quantitative analysis conducted using structural equation modeling through Smart PLS 4 software. Findings This study reveals that learning organizations play a crucial role in promoting sustainable practices and yielding positive sustainability outcomes in the tourism sector. The results demonstrated significant positive relationships and mediation effects, highlighting the substantial impact of learning organization characteristics on enhancing sustainability efforts within the industry. Research limitations/implications This study’s findings provide actionable insights for refining organizational strategies and formulating policy recommendations to strengthen sustainability initiatives within the tourism sector. In addition, this research contributes valuable knowledge to the expanding field of sustainable tourism management and best organizational practices. Originality/value This study contributes to the field by offering empirical evidence on the interplay between learning organization characteristics, sustainable tourism practices and sustainability outcomes within the tourism sector. Its focus on addressing sustainability challenges in this industry context provides valuable insights for industry stakeholders and policymakers, guiding them in formulating effective strategies and decisions to enhance sustainability efforts.