ABSTRACT This study was initiated at a time of unprecedented uncertainty, as lecturers and educational institutions across the world tried to manage the move to online education as a result of the global COVID-19 pandemic. It started with lecturers’ perspectives of their performance during that time to identify innovative teaching strategies beyond the priority of emergency teaching. The main goal was to identify the occurrence of more permanent changes in Higher Education after the pandemic. The research was based on a qualitative approach where faculty members were interviewed about their activities before, during and after lockdown periods. Data collected was analysed with the help of an algorithm based on Artificial Intelligence. Ultimately, it was possible to gather and evaluate practical solutions related to hybrid learning in Europe, Australia, and New Zealand, leading to recommendations for stakeholders in Higher Education.