Change Management Research Research Articles

Employees Perceive Planned Organizational Change: Insights from a Workspace Change Project in the German Insurance Industry

Based on a symbolic–interpretive and social–constructivist research approach, this longitudinal study explores how employees perceive workspace changes. Rich empirical processual data that were continuously collected during the change process were used to analyze workspace changes as a new type of organizational change, thereby contributing to sensemaking research. Three types of change recipients from employees’ responses to a workspace change based on differences in their underlying cognitive, behavioral, and affective patterns throughout the sensemaking process were identified: those with positive attitudes and perceptions, those with negative attitudes and perceptions, and those exhibiting a change toward positive attitudes and perceptions. As a practical contribution, change agents and leaders can gain insights and guidance for managing different employees by considering the individual patterns that trigger changes in employees’ perceptions throughout the change process. These insights about sensemaking also contribute to organizational development and change management research.

School principals’ resistance to change: a multilevel analysis of individual factors and contextual conditions

PurposeThe purpose of this paper is to study the relationship between the attitudes of principals, municipality-specific aspects of reform implementation, and principals’ resistance to change.Design/methodology/approachThe collected data are based on a multi-level structure. The levels of analysis are at the school level (school principal) and at the municipality level. Therefore, the research question posed in this study is examined using a quantitative multi-level analysis.FindingsThe results show that both the personal attitudes of school principals and adjustments made by the school presidency of the municipality affect the school principals’ willingness to change.Research limitations/implicationsThe study’s focus on schools limits the ability to generalize the results to apply to other organizations. Nevertheless, schools are an important object of study for change management research because they share crucial organizational characteristics with other organizations in the public sector.Originality/valueStudies that have looked at the change reactions of leaders in the public school sector have rarely examined individual and collective factors together. We focus on both, since the municipalities in many countries have a certain amount of leeway in implementing reforms, meaning that their involvement is of central importance for a successful change process.

Change management in business organization: A literature review

BACKGROUND: The effectiveness of the paper’s bibliometric analysis and systematic assessment of change management research in administrative and technological studies may open the way for more study in this field. This study may be the first of its type, and its findings will be useful to other academics working in the subject of change management. OBJECTIVE: The goal of this literature study is to identify essential ideas that might influence change management and to lay the groundwork for future research in change management that uses bibliometric analysis. The evaluation determines the most important and frequently used terms connected with change management. METHODS: The method used in this study is a systematic review of change management publications from Web of Science. RESULTS: The most often used terms in change management research, according to the survey, were Leadership, Organizational Change, Organizational Development, Organizational Culture, Performance, Innovation, Framework, Technology, and Transformation. Change management papers were mostly published in the United States, China, Pakistan, Germany, Australia, and Finland. IMPLICATIONS: The study’s findings may be used to generate articles on change management in the market discipline, notably in the domains of business and technology.

Learning our ABCs in Advancement: A New Organizational Change Management Model

Abstract: In thinking about institutional advancement in higher education, one can often point to the strengths of advancement organizations: advancement practitioners excel at creating and sustaining relationships with alumni and donors; and, have seen great success in fundraising for billions of dollars annually in the United States. Alumni and donors are partners and give back in ways that are meaningful for them. However, through the following research into practice brief, we present a new organizational change model, the ABCS model. This model utilizes change management theory and research along with the tenets of diversity, equity, inclusion, and belonging (DEIB) scholarship and practice to push the field of advancement into a space of deeper understanding and action in the engagement of historically minoritized groups. As advancement organizations make commitments to diversity, equity, inclusion, and belonging, our model moves organizations from a space of "checking the DEIB box" to a sincere and intentional commitment to listening, co-creating, action, and assessment.

From sequence to simultaneity: tonalities and organizational change in digitalized organizations

PurposeThe purpose of this paper is to inspire a different way of thinking about digitalization and organizational change by theorizing simultaneity as an alternative to the otherwise dominant root metaphor of sequence in the literature on digitalization and organizational change.Design/methodology/approachThe theoretical argument is based on a reading of central contributions to the literature on digital technology and organizational change, and particularly inspired by the work positing a constitutive entanglement of technology and organization. We argue for an extension of this line of thinking with a reading of Latour’s notion tonalities. The relevance of the theoretical argument is demonstrated through an illustrative empirical example of the phenomenon digital-ready legislation.FindingsThe paper identifies sequence as a root metaphor in the organization and digital change literature. It develops a simultaneity view and illustrates its relevance through the example of digital-ready legislation, pinpointing how technological, organizational and legal elements are attuned to one another at the same time rather than in sequence.Practical implicationsThe sequentiality view has dominated the change management research, which has travelled from research into practice. The simultaneity view has the potential to offer a new approach to planning change, with a focus on the simultaneous alignment of, e.g. legal, organizational and technological elements.Originality/valueThe paper offers an alternative to dominant views on digitalization and organizational change, drawing on an overlooked notion in Latour’s scholarship, namely tonalities. This has potential to qualify the entanglement thesis and develop simultaneity as a new metaphor for understanding digital change.

Beyond Knowledge Transfer: Why Building Information Modeling Requires More Than Just Knowledge for Success

The German design industry is poised to take the next step in its development when it introduced building information modeling (BIM). The German Bundestag is requiring that public construction projects be completed with BIM. Over forty training providers offer a variety of BIM training courses, yet implementation is slowing. Small and medium-sized businesses (SMBs) are facing the challenge of implementing BIM. This study explores how SMBs’ digital skills can be improved to implement BIM effectively. To this end, interviews with experts from nine companies were conducted and evaluated using the grounded theory. The interviewees express the view that investments in employee training can help build skills. All the same, SMBs only commit to BIM and training in response to growing demand. The interviews reveal that SMBs’ low level of knowledge is attributable to their lack of practical experience with BIM. SMBs without any prospect of a pilot BIM project do not invest in training. A major finding is that SMBs do not consider BIM training expedient – even when it is free - because they do not anticipate any demand for BIM services in the short or medium term. Public clients must consequently develop BIM expertise. The study shows how knowledge and change management research can be drawn on to establish widespread acceptance of BIM.

Irish dairy farmers’ assessment of their training needs

ABSTRACT Purpose The purpose of this study was to examine the uptake of education and training by Irish dairy farmers and how they perceive their training needs to be evolving as their farm business grows and they become employers. Design/methodology/approach A quantitative survey was conducted with 315 dairy farmers, who were randomly selected based on herd size and location to be representative of dairy farmers in Ireland. Findings The results demonstrate the number of people working on the farm influence farmers’ educational and training requirements. The results of this study show the need for specific human resource management advice and training for dairy farm employers. Practical implications This study provides an understanding about the type of education or advice farmers need when transitioning into larger-scale businesses, which require more hired labour. Theoretical implications This paper demonstrates that dairy farmers’ experiences of education and training is dependent on where individuals are within their transitional experience, highlighting the importance of change management research in terms of life-long learning. Originality/value Uniquely this study provides an understanding of how dairy farmers’ education and training needs are evolving as their businesses develop.

Successful Change Management Strategies for Unforeseen Events: Impact of COVID-19 on Facility Management

Facility managers are increasingly tasked with being the champions of change in their organizations, which may include activities such as space management revisions, construction delivery practices, maintenance programs, technology implementations, and others. While much of the previous organization change management research has focused on how facility managers enable the adoption of planned change events (i.e., new technology), this study identifies the successful change strategies used in responding to unforeseen circumstances or events. The researchers evaluated these unplanned changes through the lens of COVID-19, given its nearly universal impact on facility management as a profession. The research team collected survey data from nearly 900 organizations in more than 60 countries, and conducted detailed follow-up interviews with 28 organizations. Twenty-two parameters were grouped into three categories: organizational characteristics, organizational change management practices, and change adoption measures. The research team used three random forest models and three logistic regression models to further examine the relationship between the data and the change adoption measures. The results indicate that three organizational change practices were particularly important to overall adoption success and achievement: appointment of a change agent, support of leaders, and the timeframe for implementing the change. The analysis also suggests that the type of unplanned change initiative has an impact on its long-term adoption throughout the organization. Organizations should consider using a formal change management approach in order to successfully implement unplanned change initiatives. This paper highlights the importance of an effective change, the active involvement and support of senior leaders, and the timeline of implementing the change—even if it is unforeseen.

Framework for Implementing and Measuring Interoperability and Organizational Change Within and Across a Multi-service and Multi-agency Emergency Response System

Introduction:The Australian Capital Territory Emergency Services Agency (ESA) has experienced a significantly increased burden of training and most significantly recurrent major emergency response events correlated with increased bushfire and extreme weather events since 2019. ACT ESA is required to provide comprehensive pre-hospital paramedic, firefighting, and emergency response support to the population of the Australian Capital Territory on a day-by-day basis (business as usual) but also surge to meet extraordinary demand. Historically, operational roles and functional areas within ACT ESA have worked largely autonomously under business-as-usual conditions. Under crisis or disaster conditions, these sub-agencies are required to work harmoniously together and alongside external agencies such as Australian Defense Force and Australian Federal Police. ACT ESA have identified that interoperability and integration between internal ACT ESA sub-agencies and externally with other agencies is a key problem. From 2023-2027 ACT ESA has committed to a program of organizational change to address this problem.Method:An organizational change plan focusing on improving interoperability and integration was developed using the Generalized Method for Measuring Interoperability and Continuous Quality Improvement frameworks. A comprehensive framework for measuring organizational change and the effectiveness of interventions across multiple workplace domains, based on Kirkpatrick’s approach, was developed through a co-design process between academia and the ACT ESA.Results:The ACT ESA change management framework, research, and implementation plan is presented here, alongside the results of preliminary stakeholder and professional engagement activities providing early feedback, adjustment and evolution.Conclusion:The ACT ESA is in a unique position within the Australian emergency response landscape having a much greater degree of centralized command, control, and coordination. Despite this advantage, it has identified interoperability both within the organization and with key partnering organizations as a problem. This study outlines how the ESA is approaching organizational change by applying systematic implementation and change management approaches.

A Change Leadership and Management Research Discussion and Analysis on the Religiosity and Spirituality in Philosophical Organizations: The Sustainability Case of Religious Freedom and the Satanic Temple

Organizations and Governments need to critically experience the change management processes to understand and build planned organizational change models. Throughout these processes, religiosity and spirituality play a pivotal role in broadening our scientific understanding about the key philosophies of sustainable change leadership. This study builds onto these arguments while presenting a strong case of religious liberties, especially through the lens of The Satanic Temple (TST) alongside contextualizing the application of change. The manuscript successfully delineated the process of change management and philosophical sustainability by conducting large scale literature reviews and theoretical analyses characterized by micro and macro understandings of a variety of contextual variables and research ideas. Broadly, these included exploring the boundaries of political pressures and human rights, investigating the different perspectives of engines of change in society, bridging the gaps between political and socio-legal viewpoints of religiosity and spirituality, analyzing key roles played by TST in business and society, considering multiple outlooks of effective change communication in organizations and governments, and eventually examining the sustainability dimensions of effective change management.

Uptake of proven bycatch reduction fishing gear: perceived best practices and the role of affective change readiness

AbstractThis paper identifies, critiques, and offers suggestions for successful fisheries change initiatives to reduce bycatch. Through analysis of interviews and a workshop with fisheries change agents, we identified six themes. The first theme is that definitions of success varied between change initiatives. The other five themes relate to perceptions of best practices for change initiatives. They are the importance of (1) engaging diverse, motivated stakeholders in the initiative, in addition to fishers, (2) identifying and articulating clear benefits to fishers, (3) communicating with fishers early and throughout the initiative, particularly through face-to-face interactions and videos, (4) demonstrating positive change agent qualities, and (5) executing an appropriate and well-timed project. These best practices are widely recognized but have not consistently yielded widespread change. We hypothesize this is partly due to fisheries change agents being financially constrained, not measuring outcomes, and not having the proper training, such as knowledge of change management and human behaviour theories. We highlight one especially promising theory, change readiness, which includes cognitive and affective change readiness. We discuss the need to develop affective change readiness among fishers, given that change management research shows that emotions play an important role in the uptake of new ideas and changes.

The Entreprenuerial Marketing: Concept, Nature And Orientations

Entrepreneurial Marketing is the old and untouched, unfocussed Entrepreneurship and Marketing topic. Its research is has started around 30 years old. The purpose of this paper is to discuss the Evolution and the Nature of Entrepreneurial Marketing, Historical perspective of the Evolution of EM and Six core dimensions of entrepreneurial marketing are identified. The Research aims to focus on the Marketing Orientation as well as Entrepreneurial Orientations in Venture Creation and Management. A comprehensive assessment of the most representative publications from worldwide marketing and entrepreneurial journals was employed in this conceptual study. This study provides a brief overview of the evolution of EM as well as an examination of the most frequent definitions. Insights are drawn from a variety of sources, including corporate entrepreneurship, innovation and new product creation, creative leadership, and change management research. Entrepreneurial marketing's intellectual substance and validity are assessed. Priorities for future study are offered, as well as consequences for theory development, training, and management practice

The impacts of the early outset of the COVID-19 pandemic on climate change research: Implications for policy-making

Since January 2020, the COVID-19 pandemic has dominated the media and exercises pressure on governments worldwide. Apart from its effects on economies, education systems and societies, the pandemic has also influenced climate change research. This paper examines the extent to which COVID-19 has influenced climate change research worldwide during the first wave at the beginning of 2020 and how it is perceived to exploit it in the future. This study utilised an international survey involving those dedicated to climate change science and management research from Academia, Government, NGOs, and international agencies in 83 countries. The analysis of responses encompasses four independent variables: Institutions, Regions, Scientific Areas, and the level of economic development represented by the Human Development Index (HDI). Results show that: (1) COVID-19 modified the way the surveyed researchers work, (2) there are indicators that COVID-19 has already influenced the direction of climate change and adaptation policy implementation, and (3) respondents perceived (explicitly concerning the COVID-19 lockdowns of March-April 2020), that the pandemic has drawn attention away from climate policy. COVID- 19 has influenced the agenda of climate change research for more than half of the respondents and is likely to continue in the future, suggesting that the impacts on their research will still be felt for many years. The paper concludes by outlining critical implications for policy-making.

Management of Change

Change management research has been extensively discussed during the latest decades, and management of information systems constantly investigates the importance of IT as a competitive driving tool. With the appearance of this pandemic were triggered many and varied changes in organizations, like hospitals, and in their information system has to adapt to this new reality. In order to adapt to this reality, we can use tools and methodologies, such as ITIL, which can help us to control and trigger control devices in order to minimize the change management impacts in IT caused by the pandemic of COVID-19. One of the areas affected by change management was cybersecurity. The relationships between strategic management, competitive environment, and IT as competitive factors can be supported by a holistic framework for strategic control. Although there are critical factors that depend on related paradigms that cannot be ignored and must be controlled.

Recalibrating Management Research for the Post‐COVID‐19 Scientific Enterprise

Recalibrating Management Research for the Post‐COVID‐19 Scientific Enterprise

Higher Education Research Collaboration to Enhance Knowledge Management: An Example of Collaborative Change Management Research with the Australian Nonprofit Disability Sector

Higher Education Research Collaboration to Enhance Knowledge Management: An Example of Collaborative Change Management Research with the Australian Nonprofit Disability Sector

Assessment of spatiotemporal patterns of social vulnerability: A tool to resilient urban development Alexandria, Egypt

In today's world, most cities face physical threats posed by climate change. These threats create environmental hazards, along with urban problems resulting from rapid urbanization and fast growth of cities. Unplanned urbanization causes the formulation of marginalized urban communities. According to a Un-Habitat report (2014), those groups are most vulnerable and most likely to suffer from disasters. The vulnerability of such population is an alarming problem with major social, environmental, and economic consequences. This issue has received significant consideration in climate change and disaster management research. The social vulnerability of communities is attributable to multiple indicators such as high levels of poverty, inequality, and problems relating to unemployment, housing, and access to basic civic amenities like safe drinking water and sanitation. This research aims at analysing the social vulnerability of Alexandria city. It reviews and implements several methods for selecting and aggregating vulnerability indicators. This aggregation process that captures multiple aspects of socio-spatial vulnerability in a single index or a small number of variables can produce thematic maps that act as powerful visual tools to identify those areas most susceptible to suffer from environmental changes. This study follows a structured framework to firstly describe the process of developing a social vulnerability index (SoVI), from 14 variables using two different methods. Secondly, it analyses the spatial patterns of the developed composite SoVI at the neighbourhood “Shyakha” level using ArcMap geographic information systems (GIS). The results demonstrate that the distribution of social vulnerability is not equal along Alexandria city. Most of the city is categorized to have relatively medium vulnerability level, while few areas are regarded as highly vulnerable “hot spots” and other areas are regarded as low vulnerable “cold spots”. Finally, based on the interpretation of the developed index and the deep examination of the characteristics of those vulnerable areas, the study offers guidelines to promote resilient development of most vulnerable areas.

On the transposability of change management research results: a systematic scoping review of studies published in JOCM and JCM

PurposeThe purpose of this study was to assess the transposability of study results published in the Journal of Organizational Change Management (JOCM) and the Journal of Change Management (JCM) between 2000 and 2019 for change-management practitioners and researchers.Design/methodology/approachA systematic scoping review of a large sample of articles published in both journals was undertaken: 122 studies were considered for analysis and coded by two independent coders using an inductive grid.FindingsFindings show that few studies (1) describe the nature of changes undertaken by organizations; (2) explain the contextual elements that characterize the environment at the moment when these same transformations are deployed; or (3) nuance their observations according to the change operation.Research limitations/implicationsInformation on the type of change undertaken by the organization and about how change has been implemented is useful when communicating new scientific knowledge to practitioners. Nevertheless, the way in which studies are sometimes described masks some important nuances to be considered when interpreting or replicating certain results.Practical implicationsThe relevance of these issues is enhanced by the fact that researchers or practitioners (as knowledge users) are likely to reproduce some of the actions carried out in previous studies in order to deepen research avenues or to facilitate the implementation of change initiatives in workplaces.Originality/valueThis research is among the first to assess the transferability of change-management study results published in both journals over such a long period. Its relevance also speaks to the importance of contextualizing results to ease their transposability by researchers and practitioners.

Promoting work engagement in public administrations: the role of middle managers’ leadership

ABSTRACT This study aims at exploring the role of middle managers’ leadership style in promoting work engagement in public administrations. Building on leadership theory, the work engagement literature and change management research, the study develops and empirically tests a model envisaging the impact of leadership on engagement as partially mediated by leaders’ support for key aspects of public sector reforms. An empirical study carried out on 2721 Italian local government workers shows that transformational leadership is positively linked to work engagement both directly and indirectly. Mixed results emerge for the other leadership styles.

Carbon emissions and environmental management based on Big Data and Streaming Data: A bibliometric analysis

Climate change and environmental management are issues of global concern. The advent of the era of Big Data has created a new research platform for the assessment of environmental governance and policies. However, little is known about Big Data application to climate change and environmental management research. This paper adopts bibliometric analysis in conjunction with network analysis to systematically evaluate the publications on carbon emissions and environmental management based on Big Data and Streaming Data using R package and VOSviewer software. The analysis involves 274 articles after rigorous screening and includes citation analysis, co-citation analysis, and co-word analysis. Main findings include (1) Carbon emissions and environmental management based on big data and streaming data is an emerging multidisciplinary research topic, which has been applied in the fields of computer science, supply chain design, transportation, carbon price assessment, environmental policy evaluation, and CO2 emissions reduction. (2) This field has attracted the attention of nations which are major contributors to the world economy. In particular, European and American scholars have made the main contributions to this topic, and Chinese researchers have also had great impact. (3) The research content of this topic is primarily divided into four categories, including empirical studies of specific industries, air pollution governance, technological innovation, and low-carbon transportation. Our findings suggest that future research should bring greater depth of practical and modeling analysis to environmental policy assessment based on Big Data.