Chain Management Approach Research Articles

Impact of Total Quality Management Practices on Quality Performance: A Case Study on Armament Manufacturing Industry

Total quality management (TQM) has been widely considered as the strategic, tactical and operational tool in the quality management research field. It is one of the most applied and well accepted approaches for business excellence besides continuous quality improvement, six sigma, just-in-time, and supply chain management approaches. This study investigated impact of TQM practices on quality performance in an armament manufacturing industry in Ethiopia. The quantitative approach and the survey method of collecting data were used. The five point Likert scale structured questionnaire was administered through the face-to-face method of collecting data. 340 questionnaires were randomly distributed to employees who are working in different factories in the two armament manufacturing industry. Eight factors related to TQM practices were initially selected as independent variables viz., leadership, customer focus, continuous improvement, employee involvement, training and education, supplier management, strategic quality planning, information analysis, and quality performance as dependent variable in the proposed model. Raw data was analysed with the help with SPSS software (version – 20). Mean, standard deviation, exploratory factor analyses, correlation, and multiple regression analyses were used to find the impact of TQM practices on quality performance. The results of this study supported the model proposed (R2 = 0.378, F = 36.292, p = 0.000). This study has shown that only three (viz., leadership, customer focus, and information analysis) of TQM practices significantly (p < 0.05) have positive impact on quality performance. It is recommended that industry should continue to implement TQM practices with all variables to improve quality performance. Industry should improve continuous improvement, employee involvement, training and education, supplier management, strategic quality planning more to overcome the barriers that prevent effective implementation of TQM practices.

Sistem Informasi Stok Gudang Koperasi Menggunakan Supply Chain Management

The cooperative is faced with the problem of how to keep the availability of goods in the warehouse sufficient, not experiencing upperstock or understock in the stock inventory system. The Supply Chain Management approach can help overcome the problem of availability of goods by integrating suppliers efficiently. The study aims to produce information about the stock of goods and the number of orders for the next period so that it can make a suitable budget plan. Collecting data is the first step and then designing the pattern of supply chain management flow, supply chain management strategies include the use of pareto ABC classification to give priority to supervision of inventory and determination of purchase points by calculating Economy Order Quantity (EOQ), process flow, implementation and testing. The system produces goods stock information that is able to provide accurate information about the remaining stock of goods in the warehouse along with calculation calculations for the purchase of each item at an economical price and amount, for the determination of product reorder time (Reorder Point), the average product lead time is 2 days, the usage rate per day for rice is 0.34 and the safety stock of rice is 20 sacks so that if the rice has reached the 3 point sack then the cooperative must re-order. The test results using usability test showed that 66.66% of the questions were able to be answered by the respondents and the test results between 65-84% were declared good so that the application was feasible and usable.

Sistem Informasi Stok Gudang Koperasi Menggunakan Supply Chain Management

The cooperative is faced with the problem of how to keep the availability of goods in the warehouse sufficient, not experiencing upperstock or understock in the stock inventory system. The Supply Chain Management approach can help overcome the problem of availability of goods by integrating suppliers efficiently. The study aims to produce information about the stock of goods and the number of orders for the next period so that it can make a suitable budget plan. Collecting data is the first step and then designing the pattern of supply chain management flow, supply chain management strategies include the use of pareto ABC classification to give priority to supervision of inventory and determination of purchase points by calculating Economy Order Quantity (EOQ), process flow, implementation and testing. The system produces goods stock information that is able to provide accurate information about the remaining stock of goods in the warehouse along with calculation calculations for the purchase of each item at an economical price and amount, for the determination of product reorder time (Reorder Point), the average product lead time is 2 days, the usage rate per day for rice is 0.34 and the safety stock of rice is 20 sacks so that if the rice has reached the 3 point sack then the cooperative must re-order. The test results using usability test showed that 66.66% of the questions were able to be answered by the respondents and the test results between 65-84% were declared good so that the application was feasible and usable.

A semi-automatic planning BOM generator based on VMI forecasting

ABSTRACTVendor-managed inventory (VMI) is a case of supply chain management (SCM) approaches in which the customer of a product provides certain information to a vendor of that product and the vendor takes full responsibility for maintaining an agreed inventory of the material, usually at the customer’s consumption location or store. The function of a computerised bill of materials (BOM) module plays an important role in supporting VMI collaborations. This paper presents a VMI case study, identifies the side effects by the VMI collaboration and proposes a data mining-based decision support module to generate planning BOM. It is an embed module for an enterprise resource planning (ERP) system to reduce those risks caused via VMI collaboration. A real-world industry case study is utilised to demonstrate the merits of the proposed approach.

Investigating the Effect of Market Orientation on Environmental Performance with the Mediating Role of Green Supply Chain Management Strategies. Case study: Khales Sazan Rooy Company

In the present era, marketing based on some environmental and social considerations is raised as one of the most important activity of good and service production companies, and green marketing is one of the marketing areas that in environmental issues, many topics have been allocated to it. The purpose of this study is to develop a structural model for investigating the relationship between market orientation and environmental performance and green supply chain management strategies. The research method is a descriptive of type of survey and target population is employees and managers of Khalessazan Rooy Company in Zanjan. A questionnaire was used to collect data and was distributed among 215 employees and managers of the different levels of the company through random stratified sampling. In this research, the modeling of structural equations and partial least squares (PLS) were used to test the hypotheses and fit the model. The results showed that market orientation was effective on the supply chain management strategies. But its impact on environmental performance was rejected. On the other hand, the indirect effect of market orientation has been confirmed through the intermediate variable of supply chain management strategies. Finally, it was revealed that supply chain management approaches have a positive and significant effect on environmental performance.

Not For-Profit Focal Firms in Supply Chain Management: Future Research Directions

This symposium examines supply chain management strategy, practices and structures adopted by focal actors in the network not motivated primarily by profit. The potential focal actors might include: NGOs, social ventures, B-corporations and other organizations for whom profitability matters but it is not the primary goal as well as regulators and other governmental actors, co-ops and other collectives, communities and natural systems where for-profit ventures operate. The main aim of this symposium is to discuss whether these organizations enact unique or presently unknown strategies and practices to achieve their goals or adopt traditional supply chain management approaches. Configuring Supply Networks for International Non-governmental Organizations Presenter: Jury Gualandris; Ivey Business School Presenter: Robert D Klassen; U. of Western Ontario Social Impact Supply Chain Management Presenter: Madeleine Pullman; Portland State U. Presenter: Annachiara Longoni; ESADE Business School Presenter: Davide Luzzini; EADA Business School The Role of Social Capital in Cross-Sector Supply Chains Presenter: Jonathan Johnson; U. of Arkansas Presenter: Kevin Dooley; Arizona State U. Presenter: David Graham Hyatt; U. of Arkansas

USING MOBILE SERVICE FOR SUPPLY CHAIN MANAGEMENT: A SURVEY AND CHALLENGES

Efficient supply chain management calls for robust analytical and optimal models to automate its process. Therefore, information technology is an essential ingredient that integrates these tools in supply chain. With the emergence of wireless, the high technologies and the reliability of mobile devices, mobile web services draw a promising horizon facing economic challenges. They offer new personalized services to each actor in the supply chain on their mobile devices at anytime and anywhere. This paper presents a literature review of mobile web service implemented on the industry context based on the supply chain management approach. First, a large definition of mobile web service and some proposal architecture are exposed. Then the paper discuss some generic related work on mobile web service focusing on supply chain management. Finally some challenges on m-service oriented supply chain management are proposed.

Using Mobile Service for Supply Chain Management : A Survey and Challenges

Efficient supply chain management calls for robust analytical and optimal models to automate its process. Therefore, information technology is an essential ingredient that integrates these tools in supply chain. With the emergence of wireless, the high technologies and the reliability of mobile devices, mobile web services draw a promising horizon facing economic challenges. They offer new personalized services to each actor in the supply chain on their mobile devices at anytime and anywhere. This paper presents a literature review of mobile web service implemented on the industry context based on the supply chain management approach. First, a large definition of mobile web service and some proposal architecture are exposed. Then the paper discuss some generic related work on mobile web service focusing on supply chain management. Finally some challenges on m-service oriented supply chain management are proposed.

USING MOBILE SERVICE FOR SUPPLY CHAIN MANAGEMENT: A SURVEY AND CHALLENGES

Efficient supply chain management calls for robust analytical and optimal models to automate its process. Therefore, information technology is an essential ingredient that integrates these tools in supply chain. With the emergence of wireless, the high technologies and the reliability of mobile devices, mobile web services draw a promising horizon facing economic challenges. They offer new personalized services to each actor in the supply chain on their mobile devices at anytime and anywhere. This paper presents a literature review of mobile web service implemented on the industry context based on the supply chain management approach. First, a large definition of mobile web service and some proposal architecture are exposed. Then the paper discuss some generic related work on mobile web service focusing on supply chain management. Finally some challenges on m-service oriented supply chain management are proposed.

Environmental supply chain management in the construction sector: theoretical underpinnings

ABSTRACTEnvironmental implications of a product/project are typically spread across its supply chain, from design through to end-of-life. This is particularly acute for construction sector because of the inherent nature and complexity of its supply chain. The sector, therefore, could benefit from the application of environmental supply chain management (ESCM), a systematic and integrated approach towards restraining the adverse environmental impacts emanating from the supply chain. Unfortunately, uptake of ESCM in construction vis-à-vis other sectors is limited and fragmented. This formed the motivation, which using 39 interviews across 20 firms in the UAE construction sector, provide systemic insights on the various facets of ESCM namely, core and facilitating environmental practices, internal and external drivers (pressures/motives) and barriers/challenges affecting environmental practices’ implementation, and relevant environmental performance measures across different firm types and stakeholders with the support of several established/emerging theories. The findings is expected to enhance the application of ESCM in construction.

Does obligational contracting lead to better performance? A comparison of global carmakers’ supply chain management approaches in Australia

ABSTRACTSupply chain management (SCM) has been recognised as key to automobile manufacturers’ (‘buyers’) competitive advantage. However, the performance implication of two different approaches towards SCM, obligational contracting (OCR) vs. arm’s length contracting (ACR), remains inconclusive in the current literature. By focusing on examining how multiple global automobile manufacturers’ SCM practices result in different performance outcomes in the one-country setting of Australia, we are able to ascertain the direct impact of SCM approaches on buyers’ performance. We also provide detailed analysis on the specific influence of each distinguishing feature of the OCR/ACR approaches on different aspects of performance. Through a more nuanced investigation of the links between SCM approaches and automobile manufacturers’ performance at the firm level, this research contributes to a better understanding of the topic with managerially applicable insights.

Green supply chain management: an empirical investigation on the construction sector

PurposeCurtailing the adverse environmental impacts of the construction sector is one the major challenges of the twenty-first century. However, despite the significance of this problem, the limited efforts so far to tackle the negative impacts associated with this particular sector have been largely fragmented and disjointed. Given that the net green outcome of a construction project is the sum total of the efforts undertaken at the various supply chain stages (from the initial design to the end-of-life demolition) by different stakeholders, the green supply chain management (GSCM) approach is seen as a way forward toward streamlining the fragmented efforts at greening the sector. This forms the motivation of the present work, and this paper aims to develop, validate and apply a multi-dimensional GSCM framework for the construction sector.Design/methodology/approachA comprehensive GSCM assessment framework consisting of nine constructs (external and internal drivers; external and internal barriers; core and facilitating GSCM practices; economic, environmental and organizational performance implications) and their underlying factors was developed through an extensive literature review. Using data collected through a structured questionnaire, the framework was validated, and the relevance/appropriateness of each construct and its underlying factors, along with the hypothesized relationships between the constructs, were assessed separately for each supply chain stakeholder.FindingsThe findings confirm the validity and reliability of the constructs and their underlying factors as well as the assessment framework. In general, the implementation of green practices has had a positive impact on the environmental, economic and organizational performance for all stakeholders, while the extent of the green practices implemented depends on the relative strength of the drivers and barriers.Research limitations/implicationsThis study fills a gap in the literature about applying/implementing GSCM in the construction sector.Practical implicationsThe findings provide practitioners, policy makers and organizations associated with the UAE construction sector, as well as the construction sector in general, insight into all key aspects of GSCM.Originality/valueA comprehensive survey-based assessment of GSCM for the construction sector has not been previously attempted and constitutes the novelty of this work.

An evolutionary approach for supply chain management

This paper aims to provide a simple pragmatic approach for supply chain management, departing from the current mainstream chase on supply chain integration. We first summarise two dominant but opposite approaches, the decentralised traditional approach and the centralised supply chain management approach, each of which has its distinct strengths and obvious weaknesses. To take advantage of their strengths and overcome their weaknesses, an evolutionary approach is laid out by applying key insights of the theory of evolution - self-interest, adaptation, and natural cooperation, and of supply chain management - demand and supply evolution. We propose an evolutionary approach that integrates four rudimentary advantages: the organisation fulfils its own interest, the organisation is better adapted to its local environment, natural cooperation is built on direct reciprocity, and demand and supply evolution provides a differential preservation of interrelations between suppliers and buyers. A two-stage newsvendor game illustrates its practical implication, which confirms the evolutionary approach is a legitimate alternative to the current systems integration approach for supply chain management.

Modeling and analysis of renewable heat integration into non-domestic buildings - The case of biomass boilers: A whole life asset-supply chain management approach

This study proposes a whole life asset-supply chain optimization model for integration of biomass boilers into non-domestic (non-residential) buildings, under a renewable heat incentive scheme in the UK. The proposed model aims at identifying the optimal energy generation capacities and schedules for biomass and backup boilers, along with the optimal levels of biomass ordering and storage. The sensitivity of these decisions are then analyzed subject to changes in source, types and pricing of biomass materials as well as the choice of technologies and their cost and operational performance criteria. The proposed model is validated by applying it to a case study scenario in the UK. The results indicate that a Renewable Heat Incentive scheme could incentivize the adoption of biomass boilers, with a 3 to 1 ratio for biomass and backup boilers' utilization. As such, the findings from this study will be useful for industry managers, tasked with the decision of which biomass boiler system to utilize, considering the support from RHI. On the other hand, it is shown that RHI does not provide encouragement for efficiency when it comes to the choice of biomass technologies and fuels. This presents itself as a major implication for the success and sustainability of the UK government's renewable heat incentive scheme.

Seven Steps to Successfully Implementation of Green Supply Chain in Iran

A new approach that has been dominant in recent years on management of operations is supply chain management (SCM) approach. Supply chain is network of facilities and distribution centers performing the tasks of procurement of raw materials, turning it into final and intermediate products and distribution of these products for customer. On the other hand, world is faced with issues such as global warming, pollution, increasing the quantity of greenhouse gases and that these issues could potentially lead to the extinction of the human race. Therefore, preserving the environment and strategies related to it was included in priority of programs, as an important organizational innovation. Organizations needed to focus on profitability and competitive advantage on one hand, and eliminating or minimizing the wastes (energy, emissions, chemical / hazardous solid waste) on the other hand. It was here that the idea of green supply chain was proposed and soon it attracted the attention of everyone. The present research is applied in terms of the objective, and it is analytical and descriptive is terms of methodology. Population of study included customers of various organizations and companies, which their number is 320 people, and 175 of them were selected as sample of study using Cochran table. Results of this study suggest that 10 main steps of study have been organized in 7 steps and 5 dimensions, and out of 10 steps proposed, three steps were eliminated and 7 steps were obtained. Using ANP method, they were ranked that the most important of them was using the modern technology. DOI: 10.5901/mjss.2016.v7n51p149

Supply risk sharing in a closed-loop supply chain

In closed-loop supply chains, the acquisition process of used products or materials often faces high volatility and results in both the uncertain quantity and quality of the recycled products. Such supply uncertainties happen in the reverse supply chain flows while the forward supply chain still faces market demand uncertainty. Managing these uncertainties while coordinating the reverse and forward supply chain flows is one of the many challenges faced by CLSC managers. Among different supply chain management approaches, supply chain contract design has been proven as an effective method for improving supply chain performance. Based on the supply chain contract design theories and focusing on the acquisition process in closed-loop supply chains, this paper analyzes different supply risk sharing contracts including under-supply risk sharing contract, over-supply risk sharing contract, complete supply risk sharing contract, and no risk sharing contract. With game-theoretical models, equilibrium between the recycling price decision (controlling the reverse flow) and the remanufacturing quantity decision (controlling the forward flow) are derived and analyzed. Further, numerical examples are used to demonstrate the managerial results. Based on both the theoretic results and the numerical example illustration, it is shown that different supply risk sharing contracts may result in both the recycling price decision and the remanufacturing production quantity decision to deviate from those decisions under centralized collection structure. Further, this paper investigates the impact of supply or demand risk reduction on the CLSC's financial and environmental performances. It is observed that supply risk reduction approaches may result in the alignment between the CLSC's financial and environmental goals while the demand risk reduction approaches cannot achieve such alignment.

The mercury supply chain, stakeholders and their responsibilities in the quest for mercury-free gold

For many years, the use of mercury in Artisanal and Small-scale Gold Mining has afforded an income for many persons without better options, but has brought with it extensive harm to the environment, the miners and their communities. Technical and financial assistance have focused on raising awareness of the affected mining communities and encouraging the transition to mercury-free techniques. However, relatively little research has examined the roles of the stakeholders in the mercury supply chain, and their ability to influence the mercury-free transition. This paper analyzes the stakeholders and their diverse roles with regard to the trade and supply of mercury for Artisanal and Small-scale Gold Mining. The paper applies a supply chain management approach to stakeholder theory. This is done through an extensive literature review, a qualitative content analysis, an online survey and the development of supply chain diagrams that were validated by experts in the field. By providing a comprehensive picture of the stakeholders and their roles, this paper helps governments, inter- and non-governmental organizations and others to better understand stakeholders and their interactions with the mercury supply chain at multiple levels, permitting the development of appropriate policies within the context of the Minamata Convention on Mercury, and the preparation of better adapted National Action Plans.

Supply chain practices and performance: the indirect effects of supply chain integration

Purpose – The purpose of this paper is to employ a newly developed framework to examine the complex relationship between different components of supply chain practices, supply chain integration (SCI) and supply chain performance (SCP) in the Malaysian electronics sector. Design/methodology/approach – This study utilizes survey data of 156 electronics firms in Malaysia and tested the research framework and hypotheses. In addition to the traditional approach of Barron and Kenny (1986), the Sobel test as well as a bootstrapping approach, which is deemed for small sample size, is used to formally test the indirect effects of SCI in the model. Findings – SCI has fully and partially mediated the relationship between supply chain management practices (SCMPs) and SCP. SCI fully mediates the relationship between SCP and three of the SCMPs, namely, information quality, agreed vision and goals and postponement strategies. The relationship of supply strategic partnership, customer relation management, information sharing with SCP were partially mediated by SCI. Risk and reward sharing is found to be non-significant. These insights allow managers to effectively utilize the different components of SCMPs for SCI and performance. Practical implications – For supply chain practitioners, the results of the study can be useful in integrating SCMPs and SCI on improving SCP. Practitioners should take into account the mediating effect of SCI in designing their supply chain management approach to production. Originality/value – To the authors’ best knowledge, this paper is one of the first to address the mediating effect of SCI between SCMPs and overall performance of the supply chain.

Identification of performance measures in Indian automobile industry: a green supply chain management approach

The environment is experiencing pressure from various manufacturing industries. Environmental pollution produced from process industries causing very dangerous issues like global warming, production of green house gases and depletion of ozone layer. Green supply chain management (GSCM) is the approach by which we minimise the effect of this environmental hazard. This study aims to identify the various measures on which performance of GSCM can be evaluated and further validation of the identified performance measures (PM). The automobile sector in India is considered to carry out the study in order to limit the scope of the research work. After comprehensive literature review and study we have identified six performance measures having 28 variables. Based on this, factor and reliability analysis has been performed. These measures are identified with exhaustive literature survey and its validation is tested using confirmative factor analysis to test the fitness of classification of elements among these measures. The study is done in central India, though the factors identified are relevant to Indian as well as global context.

The impact of supply chain process optimization on productivity and improvement of organizational performance (Case Study: Iran Khodro Mazandaran)

During the last few years various theories and research, supply chain management as a main structure is related to organizational performance. Due to the increasing supply chain management approach, this paper examines its impact on organizational performance through process optimization using intervention's competitive advantage. For this purpose, the researchers thorough review of literature, and using descriptive method, and with the appointment of a statistical sample randomly from among the members of the Iranian car company's supply chain and research hypothesis using structural equation modeling have examined regression. The results showed that supply chain management directly affect the competitive advantage and organizational performance. It also has a significant competitive advantage and organizational performance relationship. But with the intervention of competitive advantage, greatly strengthened the relationship between supply chain management and enterprise performance. The fitness test fitness model for the appropriate model for Iran Khodro(IKCO) complex supply chain.