Case Study Of Organization Research Articles

Inquiry into the Effectiveness of Eight Discipline-Based Problem-Solving

Purpose: The eight discipline (8D) report is a method for solving problems in industry and is based on an eight-step problem-solving process and is often called an 8D report. The 8D report has been covered in the literature; however, much of the literature on 8D reports only describes the use of 8D reports and fails to evaluate 8D reports empirically. The purpose of this research is to determine if the use of 8D reports combined with training within an organization leads to finding root causes more quickly. Methodology/Approach: The research uses a mixed-methods approach. A case study describes the implementation of 8D reports in a manufacturing organization in the automotive industry. The paper then looks at five years’ worth of data after the implementation of an 8D-based process for addressing quality problems and determined if there is a significant difference in the time to find root causes after the implementation of 8D reports combined with training. Findings: The research found that the time to solve problems was reduced between the early and later years after the implementation of an 8D process and related training. Faster problem resolution means resources can be redirected elsewhere, as well as a reduction in scrap or rework. Research Limitation/Implication: The paper only looked at the use of 8D reports in the case study organization. Originality/Value of paper: This paper provides evidence supporting the effectiveness of 8D reports as an approach to problem-solving. The case study aspect also provides guidance for managers seeking to implement 8D reports in their organizations.

The effect of quality of presentation of financial statements and accessibility of financial statements on financial management accountability: case studies in regional apparatus organizations in the City of Bandung in 2023

This study aims to examine the effect of the quality of presentation of financial reports and the accessibility of financial reports on the accountability of financial management in Bandung City Regional Apparatus Organizations. This research is quantitative. The data used were primarily questionnaires distributed to 54 respondents, namely the Heads of Regional Apparatus Organizations and Finance Sub-Sections of each agency and service office. The sampling technique used was the purposive sampling method—data collection techniques used in this study using survey methods. The analytical method used is multiple linear regression analysis with the SPSS application tool. This study uses traditional assumptions, namely the normality test, heteroscedasticity test, autocorrelation test, multicollinearity test, and hypothesis testing using the t-test and F-test. The results show that the quality of the presentation of financial statements and the accessibility of financial reports have a simultaneous influence on financial management accountability. The quality of presentation of financial statements partially has a significant positive direction, and the accessibility of financial reports has a significant positive effect on financial management accountability.

Statistical problem‐solving teams: A case study in a global manufacturing organization in the automotive industry

AbstractOrganizations are confronted with quality failures that must be addressed. Often, statistical methods can be helpful, but the organization lacks an internal statistician. This paper explores the use of a statistical problem‐solving team using Six Sigma professionals as problem‐solving team leaders, trainers, and coaches. A case study methodology is used. The actions and events from the implementation of a statistical problem‐solving team in a global manufacturing organization in the automotive industry through the first decade after implementation are described. Statistical problem‐solving bridges the gap between engineer and statistician using engineers trained to awareness‐level knowledge of statistics and supported by Six Sigma Master Black Belts. The statistical problem‐solving team members need to be highly trained in the three pillars of statistical problem‐solving: Key statistical concepts, key statistical analysis, and the key test method as well as a solid foundation in quality tools. This paper provides a unique view of a global problem‐solving team using both Six Sigma tools and methods and the 8D process as a problem‐solving methodology.

Sustainable Business Model Innovation Within a Complex Environment

Sustainability is becoming an emerging issue since it attempts to fulfill current needs without sacrificing future generations. The role of the private sector is considered necessary in supporting sustainability, including the Sustainable Development Goals (SDGs). Implementation of a sustainable business model (SBM) has the potential to enable support for sustainability. Many business organizations have claimed to produce an SBM, but many have failed or are insufficient to provide sustainability benefits due to complexity. Therefore, available concepts regarding principles in SBM innovation need to be improved to have greater capacity in dealing with complexity. This paper explores principles for SBM innovation and the relationships between the elements based on empirical evidence through a longitudinal case study in a technology-based organization in Indonesia’s agriculture sector. The results show that seven principles, so-called “ecosystem-centric principles,” are a building block to successful SBM innovation. One principle determined the success of the other principles, and as a whole, work simultaneously and systemically in creating SBM innovation. The business model combines several basic SBMs and develops as an accelerator type of business model and, in a particular phase, combines the model with the crisispreneur. Compared to other SBM principles, the ‘ecosystem-centric principles’ is superior to dealing with a complex environment.

How has the rapid growth of Artificial Intelligence impacted business management? A case study of prominent organizations that have experienced significant incline in growth due to adaptation to AI advancements.

How has the rapid growth of Artificial Intelligence impacted business management? A case study of prominent organizations that have experienced significant incline in growth due to adaptation to AI advancements.

Ideals Versus Actual Practice of Ethical Leadership: A Case Study Analysis of Public Sector Organizations in Pakistan

Ethical leadership has gained much attention after several high-profile failures such as Enron and Worldcom. However, most studies have been conducted in Western contexts. Ethical leadership in Muslim countries, including Pakistan, is understudied. The present study aimed to explore the perceived ideals of ethical leadership held by employees working in a public sector organization in Pakistan and the extent to which these ideals manifest in practice. Using the single case of a public sector firm as the basis for our research methodology, collecting data through 38 semi-structured interviews, and analysing using open, axial and selective coding, we revealed that employees idealize accountability, fairness, honesty and people orientation are the key features of ethical leadership. However, the manifestation of these features is often absent from the leaders’ behaviours, actions and decisions. The findings carry important implications for policymakers in Pakistan and elsewhere that can help them curb managers’ unethical behaviours similar to the case study organizations.

Furthering innovation management via mutual amplification of vertical and horizontal fit: analysis of a case study

PurposeDoes the simultaneous vertical and horizontal alignment of HR systems positively impact innovation? The authors use the “innovation value chain” model to explore the interplay between the central strategic human resource management concepts of vertical and horizontal fit of HR systems and their role in positively impacting product innovation management.Design/methodology/approachThe authors use the findings from a case study of a large multinational organization in the high-tech sector for the present study. In the first phase, the authors analyse responses to 20 qualitative interviews with senior business and HR executives at the organization using the grounded theory approach. In the second phase, the authors analysed six years of performance ratings and salary data for 4,500–5,500 employees.FindingsPhase 1 of the study established the importance of innovation management as a strategic priority and the role of vertical and horizontal fit of HR systems and practices in positively impacting innovation management. Phase 2 reinforced the findings from Phase 1 by demonstrating the vertical and horizontal fit of the performance and compensation management processes towards furthering innovation management. Our study findings suggest that both forms of fit boost innovation management and interact to reinforce each other mutually, magnifying their respective positive effects towards improving innovation management.Originality/valueWhile past studies have generally focused on the isolated role of either the HR system or that of a bundle of HR practices on innovation, the present study empirically demonstrates the simultaneous role of vertical and horizontal fit of HR systems and practices in furthering innovation management. The authors use interviews with senior executives and objective performance and salary data to provide the first experimental evidence of the mechanism of the interplay between the two forms of fit.

A METHOD FOR PRESCRIBING PSYCHOLOGICAL OWNERSHIP: A PROJECT HANDOVER CASE STUDY

AbstractAmong the topics of psychological ownership (PO) within current literature, a significant gap exists in understanding PO within a prescriptive lens. This study will examine how instigating the PO mapping method will help us understand how the PO mapping method can support an ownership journey. In addition, we want to see how we can create a prescriptive ownership structure that one follows rather than using the tool as a descriptive method. To do this we will follow a Research Through Design methodology and test the PO mapping method in an organisational case study. We believe that the PO mapping method can help frame and guide organisational project handovers. We want to examine the factors that influence the parties (project teams) emergence and relinquishment of ownership, and how that affects the feeling of ownership of a project over time. Based on this understanding we will derive prescriptive phases to integrate into our PO mapping method. Thus this study demonstrates how the PO mapping method can be used in different contexts to support and provide prescriptive guidance for ownership journeys.

The Transaction Costs of the South African Levy– Grant System for Skills Development

In this article, I seek to explore the ratio between the administrative transaction costs faced by organisations in South Africa for claiming skills development grants and the grants that they achieve. This simple trade-off of costs versus gains is a key factor in whether firms choose to participate in the training-related activities targeted by this system. Anecdotal sources have claimed that excessive administrative costs have led firms to under-claim grants available to them. However, no prior empirical research exists on such costs, presenting a gap in the literature. Accordingly, in this article, I explore the proportion of administrative transaction costs to direct gains in 14 case studies of South African organisations regarding their 2016 activities and expenditures. The results found half of the firms studied to have costs in excess of direct gains from grants. The remaining firms exhibited extreme variability in the cost–gain ratio from very low to near parity. Some evidence suggests that larger firms may enjoy a slight cost–benefit advantage. This research provides some support for the claim that the levy–grant system for skills development may present many organisations with excessive costs compared to gains. The high levels of variability suggest that policymakers should consider cost structures carefully and mitigate policy instruments.

Strategic leadership, change and growth in not-for-profit, membership-based, value-driven organisations

PurposeThis research paper takes an interdisciplinary approach, drawing from empirical data, to explore the relationship between organisational change management and strategic leadership to promote growth in value-driven, membership-based organisations through a qualitative multi-case-based analysis and to provide a discussion on the philosophies and practices of leadership teams which underpin successful organisational change within such not-for-profit organisations.Design/methodology/approachEach participating organisation had 700+ members, had previously experienced prolonged periods of auditable membership growth and employed distinctly different organisational models to facilitate growth. A qualitative multi-case study approach was adopted informed by 32 interviews with eight leadership teams. A thematic analysis provided a comparative review of responses.FindingsAll case study organisations emphasised the significance of strategic leadership teams and clearly communicated vision and flexible organisational structures as central to their strategic planning and subsequent growth. This builds on previous research which has explored organisational change in not-for-profit organisations and strategic leadership in not-for-profit organisations, which explores the strong linkages between the roles and functions of strategic leadership, organisational structures designed with the adaptive capacity to manage continuous and convergent change and their impact on sustained growth. Such linkages are more specifically supported by extended tenure of office for those in senior leadership roles, clear delineation of roles and responsibilities, the adoption of an outward growth-oriented focus and adaptable structures that encourage wider participation in leadership and management functions for the fulfilment of the organisation's mission. Most significantly, these organisations plan with change and growth in mind.Practical implicationsThe findings of this research have transferable value to other not-for-profit, membership-based, value-driven organisations as well as other faith-based organisations, which will help to provide future linkages between leadership structures, decision-making and organisational design and its impact on the not-for-profit organisations' capacity for sustained growth.Originality/valueThis research challenges previous conceptions on UK church growth trends and observes that all the case organisations presented different organisational structures which were intentionally designed, context specific and developed by leadership teams with sustained growth in mind. Results from psychometric testing of participants confirmed that senior leaders of large value-driven organisations that have demonstrated a capacity for sustained growth are consistently likely to exhibit leadership characteristics which demonstrate a balanced capacity for personal humility and a committed resolve or professional will, which is also reflected in a pragmatic-type leadership style, building on previous psychometric testing research in this context.

THE ROLE OF ISLAMIC SPIRITUALITY IN INDUSTRIAL TRAINING FOR AGRICULTURAL STUDENTS

The spiritual aspect is an essential element that needs to be emphasised among today's university students. It can shape their behaviour, actions, and decisions. Therefore, the main objective of this study is to identify the extent to which the programs conducted by the Faculty of Plantation and Agrotechnology can shape the spiritual values of students before they undergo industrial training outside the campus through placement in agricultural and plantation agencies throughout Malaysia. The Universiti Teknologi MARA (UiTM) Sabah Branch, Kota Kinabalu campus, was selected as the case study organisation for this qualitative study. 13 students participating in the program conducted by the Faculty of Plantation and Agrotechnology who were interviewed using a semi-structured format. Thematic data analysis was used to analyse the collected data. Overall, the findings of the qualitative study show that the program or activity carried out plays a role in increasing the spiritual value of students in terms of mujahadah al-nafs and fostering the character of al-ihsan.

Enabling grass roots activism and human rights-based education for sustainability: case studies of Australian youth organisations

Across Australia many young people are taking action to address the issue of climate change and educating others through leading grassroots activism on local and global issues of sustainability. This paper discusses findings from an online document analysis that investigated three case studies of how youth-led organisations in Australia are leading and developing human rights-based education for sustainability (EfS) to empower others to enjoy and exercise their rights in keeping with the guidance of the 2011 UN Declaration on Human Rights Education and Training. This paper discusses how these organisations represent their activism online to empower young people to lead democratic action to achieve climate crisis justice. Drawing on a conceptual framework developed by Jensen & Schnack, the authors argue that the data suggests that the young activists in these case studies demonstrate high levels of ‘social action competence’ through raising awareness and taking action.

Embedding evaluation in non-profit organisations: Lessons from evaluation advocates

Integrating evaluation initiatives in organisations as part of routine operations to support organisational learning and development can be difficult; extant literature lacks detail on the factors enhancing sustainability. This article presents research undertaken with evaluation advocates attempting to embed evaluation in their Australian non-profit organisations. The research involved interviewing seventeen participants, four of whom also were the focus of organisational case studies. The researchers used social interdependence theory to understand participants’ strategies for embedding evaluation and found that some elements of cooperative teamwork were more prominent than others. Participants in high hierarchical positions, or those who had influence, worked intentionally and incorporated strategies that aligned with all five elements. Examples of those strategies and their use in context presented herein may help leaders and internal and external evaluators increase the likelihood of embedding evaluation in organisational systems.

No two-party game: how third-sector organizations alter administrative burden and improve social equity

ABSTRACT Administrative burdens limit access to government services and threaten social equity due to their disproportionate impact on disadvantaged groups. Third sector organizations can reduce administrative burdens and help individuals to overcome them. Both theoretically and empirically we know little about the different ways in which third-sector organizations do so. Through a longitudinal case study of the Dutch volunteer organization ‘Debt Aid Buddy’, we identify that third-sector organizations can alter administrative burdens as policy entrepreneurs, boundary spanners, co-producers, stewards, and crisis managers. Studying the implementation of these roles can integrate administrative burden research with literature on New Public Governance.

Public relations strategies employed by the Ghana Health Service to address COVID-19 vaccine hesitancy: a qualitative inquiry

BackgroundStrategies for developing and advancing good public relations can be recognized in nearly all fields of life without making an exception for the healthcare industry. In the wake of the COVID-19 pandemic, matters of public health have gathered more force. The importance of effective public relations for improving healthcare is highlighted by the position that immediate access to reliable health information should be the hallmark of a just society. However, the strategies available for addressing major threats to the uptake of public health services such as mass vaccination campaigns are not properly studied and documented in the Ghanaian context. This organizational case study explored strategies used by healthcare professionals working with the Ghana Health Service (GHS) to address COVID-19-related vaccine hesitancy in the country.MethodsWe performed a qualitative inquiry with semi-structured in-depth interviews conducted with 25 public health officials of the GHS. The interviews were timed to coincide with the mass deployment of COVID-19 vaccines in four Regions. Participants were recruited through purposive sampling. Data collected included demographic characteristics, perspectives on public relations strategies used in the past year to improve COVID-19 vaccine uptake as well as successes and pitfalls. Thematic analysis was performed with NVIVO software to generate themes from interview transcripts.ResultsFour main themes emerged from the data analysis and these are presented. Healthcare workers perceived vaccine hesitancy to be a threat with the potential to undermine an important strategic organizational goal related to COVID-19 illness. In terms of PR strategies, we determined that a combination of informative, motivational, persuasive and coercive public relations strategies was employed by the Ghana Health Service to address the challenge of vaccine hesitancy. We further found that PR strategies were deployed across both traditional (print, radio, TV) and emerging/social media networks. Officials were optimistic that the strategies would produce results, but were uncertain whether they could attribute current successes or failures to the PR strategies used.ConclusionSince the onset of the COVID-19 pandemic, public relations strategies which have been employed by the Ghana Health Service to address vaccine hesitancy are characterized and catalogued. The nature of the audience and PR strategies employed suggests that the effect of these strategies may be short-lived unless they are constantly reinforced by the GHS. These findings show that effective PR strategies exist for addressing vaccine hesitancy in public health practice.

Organizational team formation: projects, structures, and transactive memory

Abstract Team formation brings together organizational members with complementary capabilities to address projects. This study examines how project-based organizations form teams in response to an ongoing stream of different projects. We consider team formation a phenomenon shaped by organization structure, project attributes, and learning from project experience. We address the effects of two alternative organization structures (functional and team-based) and four project attributes (project size, heterogeneity, decomposability, and ambiguity) on the efficiency of project team staffing. We build these features into two agent-based models grounded on nine case studies of project-based organizations. These models highlight how organizations achieve efficiency in team formation over time as transactive memory develops in response to ongoing project variation. Our models explain how organization structure and particular project attributes affect the development and application of transactive memory.

Public Governance Mechanisms and Organizational Performance Case Study: Cameroon Military Engineering

Public Governance Mechanisms and Organizational Performance Case Study: Cameroon Military Engineering

Public Governance Mechanisms and Organizational Performance Case Study: Cameroon Military Engineering

Reflecting on governance mechanisms and organizational performance of the Cameroon Military Engineering raised some questions on the role of the Army in society in general, developing countries in particular and in the same vein, the efficiency thereof. The questions arising from this thinking are: How can governance mechanisms influence the organizational performance of Military Engineering? A tentative answer to this question is one based on an institutional approach and stakeholder theory to enable the analysis of Military Engineering’s (ME) exposure to several factors and actors. Through qualitative research method, key data was collected from ME documents and interview protocols from 10 executives of the said military organization, including 5 representatives of civilian bodies engaged directly in the projects covered by this research. Data analysis was done using N’VIVO, thematic content analysis software. Results indicated varied and complementary governance mechanisms. These results first cut across every aspect of national defence mission, display trends on gender-based specificities and civil-military relations and provide information on the role played by Civil Society Organizations (CSOs). By so doing, they contribute in improving the organizational performance of Cameroon Military Engineering.

Achieving operational resilience through kaizen practice: a case in a commercial livestock farm in Nigeria

PurposeThis study is focused on achieving operational resilience through the practices of kaizen across the operational structure. The research is based on a case study of a commercial livestock farm in Nigeria. The study views the practice of kaizen from the perspective of the commitment of the members of the case study organisation who are directly involved with the operations of the organisation.Design/methodology/approachThe study applies a qualitative approach to explore the topic, engaging members of the case study organisation in the research to gather relevant data on the implementation of kaizen practices and the drive to attain resilience in the case study organisation. Semi-structured personal interviews and workshops were used for data collection. The study adopts systems theory to explore the topic, identifying and engaging relevant stakeholders.FindingsParts of the findings relating to kaizen are the issues with the livestock production process, aggressive leadership and the issue of livestock mortality in the case study organisation. These were discussed based on extant literature. The study affirms the importance of organisational members' commitment and adequate leadership support to achieve sustainable kaizen practices. The study highlights the need to align kaizen practices with relevant organisational practices, such as reward systems and contextual requirements for its implementation in an operational process. The study suggests that further study can focus on the dynamics of the legal system on the implementation of kaizen, especially from a developing economic background like Nigeria, where this study was conducted.Originality/valueThe study projects learning about the spatial factors that can affect the practices of kaizen in critical sectors like livestock management.

Staff experiences of a novel in-reach rehabilitation and recovery service for people with profound and enduring mental health needs.

This organizational case study addresses the research question: What are the experiences of staff who work in a novel in-reach rehabilitation and recovery service for people with profound and enduring mental health needs? Fifteen purposefully sampled staff were recruited from across a novel mental health service that embeds the community sector within inpatient provision. The sample comprises twelve National Health Service and three community voluntary organization staff (four men and eleven women). Data were generated via photo-elicitation in which interviews focused on the photographs participants brought to help convey their experiences of the Service. Interpretative phenomenological analysis was used to analyse the transcripts. The analysis demonstrates that participants are oriented towards five 'meta-questions': What is recovery? Who is valued and how is it demonstrated? Why are you frustrated in doing the best job you can and what support do you need? How can change occur in staff practices and approaches in an environment embedded in history? and How do we make the Service work in the context of constraints? Eight paired themes were also identified regarding staff experience of the Service: hope and individuality; culture and power; communication and confidence; accountability and limitations. The conclusions of this organizational case study have wide relevance to clinical practice: staff (i) place importance on promoting and developing greater awareness of different approaches to care; (ii) aspire to develop better communication across multidisciplinary teams and (iii) desire greater awareness of the complexities of risk to improve staff confidence.