Case Study Of Organization Research Articles

Investigation of the effectiveness of the implementation of gender equality strategies: a case study of an Australian public sector organization in a male-dominated industry

Investigation of the effectiveness of the implementation of gender equality strategies: a case study of an Australian public sector organization in a male-dominated industry

Collective attention overload in a global manufacturing company: a case study

AbstractThe rapid evolution of information technology (IT) platforms has enabled the collection of vast volumes of data for decision support. These technologies have facilitated an increase in information sharing and collaboration, promising to accelerate problem-solving and foster innovation. However, despite the advancements in this sophisticated and evolving technological landscape, scholars have raised concerns that the collective attention of organizations may be compromised primarily due to the overwhelming volume of information that employees are exposed to daily. Given the limited nature of human attention, this excessive information can impair decision-making and restrict an organization’s capacity to achieve performance enhancements. To understand the IT impact on collective attention, we conducted a case study in a multinational organization in the engineering and electronics sector. Our participants described how an IT platform designed to encourage information sharing and collaboration affected collective mindfulness of opportunities for collaboration and innovation. Despite an innovation culture and careful implementation, the IT platform induced a level of information sharing and collaboration that overwhelmed collective attention, leading to employees failing to achieve the anticipated performance improvements. Our findings caution organizations about how emerging technologies may induce attention overload, undermine collective attention, and detract from collective mindfulness of business opportunities. Our research findings confront the prevalent assumption that an abundance of high-quality information invariably leads to enhanced organizational performance. The article concludes by proposing a research agenda aimed at defining guidelines for the adoption of collaborative IT platforms that prevent overloading collective attention.

Factors influencing the digital intelligence transformation of offshore wind power enterprise

China's offshore wind power industry is advancing toward a digital transformation, and its development is considered a crucial strategic pillar of China's energy structure transformation. Facing challenges such as high costs, technical difficulties, lack of industry standards, insufficient industrial economies of scale, and even ecological threats, China's offshore wind power industry in the new period urgently requires innovative paths for further development. Driven by policy guidance and market demand, many enterprises have embarked on digital upgrading by introducing digital technology into their business processes, thus achieving a more efficient and intelligent production management mode to enhance industry competitiveness. However, due to the inherent peculiarities of the offshore wind power industry, its implementation of digital technology faces certain technical difficulties and systemic risks. This study presents a case study of Mingyang Smart Energy and related organizations conducted using in-depth interviews, and focuses on the practical circumstances of China's offshore wind power industry undergoing digital transformation. This study also applies the grounded theory to analyze the driving factors and mechanisms of digital transformation and provides an in-depth discussion of the characteristics of different stages of the transformation, including digital technology function leap, management and platform construction, as well as digital operation and value creation. The study results can enrich the theoretical study of digital transformation and provide practical guidance for the offshore wind power industry to achieve intelligent, efficient, and sustainable development.

Building a Resilient and Adaptive Organization Through Mindset Shifts and Continuous Learning

In a world characterized by constant change and disruption, organizations must embrace adaptability, resilience, and continuous learning to remain competitive. This article explores how leaders can build "future-fit" organizations through strategic mindset shifts and by fostering cultures of experimentation and growth. A focus on learning orientation, growth mindset, and adaptive problem-solving equips organizations to navigate challenges and seize emerging opportunities. The article also examines key practices such as scenario planning, agile methodologies, and internal learning programs that ensure continuous development and operational flexibility. Case studies of organizations like Amazon, Anthropic, and Netflix demonstrate how these principles translate into sustained success. Ultimately, organizations that cultivate future-readiness through innovation, reinvention, and learning will thrive in the face of uncertainty and lead in an ever-changing landscape.

The Power of Words in Agile vs. Waterfall Development: Written Communication in Hybrid Software Teams

Software development is constantly evolving, adapting to emerging technologies and development paradigms while leveraging advancements in communication technologies and work modes. We conduct an exploratory case study in a large software organization to investigate how the development paradigm and the formality of communication channels affect written communication within hybrid teams. We perform statistical and content analysis of written conversations from 20 projects involving two software products that use industry adaptations of the Waterfall model and of Scrum, respectively. We found that in agile-developed projects, communication related to the execution-monitoring-control phase of the Project Management Life Cycle is more prevalent, and communication related to the initiation phase occurs more frequently in informal channels. For both project types, communication primarily pertains to the software construction phase of the Software Development Life Cycle. After annotating communication contents using speech acts, representatives are found to be prevalent in informal channels for agile-developed projects, directives are more prevalent in informal channels for waterfall-developed projects, and expressives are more frequent in informal channels for both project types. We provide empirical evidence that development paradigms and communication channel formality impact written communication, with agile-developed projects showing more collaborative interactions in informal channels compared to waterfall-developed projects.Editor’s note: Open Science material was validated by the Journal of Systems and Software Open Science Board.

An Organizational Case Study of Mental Models among Health System Leaders during Early-Stage Implementation of a Population Health Approach.

As the COVID-19 pandemic recedes, the importance of population health has come into sharp focus, prompting many health systems to explore leveraging population health data (PHD) for operational planning. This approach requires that healthcare leaders embrace the dual priorities of maintaining excellence in patient care while promoting the overall health of populations. However, many leaders are new to population-based thinking, posing a threat to successful operationalization if mental models are not aligned. This qualitative case study explored the alignment of mental models among 13 senior leaders at Trillium Health Partners (THP), one of Canada's largest community hospitals, as they embark on embedding PHD within operational workflows. All leaders recognized the necessity of adopting a population health approach amid resource constraints and growing pressures. When discussing the operationalization of PHD, two distinct mental models emerged among leaders: one focused on patient care and the other on population health. While executive leaders demonstrated a fluidity in their thinking between the two, programmatic leaders favoured one over the other. For example, some viewed the organization's focus on PHD as competing with their patient care responsibilities, while others saw the use of PHD as a solution to the organization's operational pressures. Despite these divergences, leaders unanimously stressed the importance of increasing the organization's risk tolerance and devolving decision-making as a necessary precursor to realizing the transformation to a PHD-driven approach. These divergent mental models highlight a need to clarify the shared vision for the use of PHD along with its impact on leadership roles and accountabilities. These findings illustrate the current state from which THP aims to evolve and underscore the importance of aligning leaders' mental models as a critical step to facilitating successful integration of PHD and advancing a collective vision for healthcare transformation.

Exploration of Organizational Culture on Employee Well-Being: A Survey-Based Study on Workplace Culture Dimensions

Abstract: The purpose of this study was to investigate the impact that organizational culture has on employee well-being within a case-study organization. The study employed a quantitative research design and adopted the use of a questionnaire to collect the necessary data from the 20 participants. The collected data was analyzed using descriptive statistics and multiple linear regression analysis. The findings of the study indicated that the organization operates mainly on a hierarchy culture with the elements of other culture types of notably culture clan and market culture mixed into the overall organizational culture. It was inferred that these culture types exist as a subculture within the overarching culture of the organization. The findings suggest that employee well-being is not a point of critical concern for the organization. This suggests that within the case study organization, employee well-being is perceived as a moral obligation as against a strategic factor that can yield considerable benefits to the organization. The findings also indicated that organizational culture exerts a degree of influence on employee well-being. Organizational culture has an impact on employee well-being, therefore improving employee well-being can ensure optimal productivity and performance of employees.

Sustainable Business Practices for Economic Instability: A Data-Driven Approach

This paper postulates that with economic uncertainties being prevalent in the contemporary business world, sustainability is one of the most viable and effective managerial approaches that can be implemented in organizations. This paper seeks to understand the importance of sustaining business during economically draining periods and find out some quantified measures of sustaining a business during such periods. When reviewing the discussed literature, and presenting case-studies of different organizations, we showcase practices of sustainable business. The authors stressing that companies should use data to advance sustainability strategies provide methodological instructions for such practices. When sustainability is incorporated into the company’s strategic value chain, this also helps the business to survive and thrive even during challenging economic conditions while at the same time supporting sustainable environmental and social objectives. The main purpose of this paper is to discuss the client’s current and potential sustainability approaches and develop a clear structure for classifying and analyzing them.

Implementing TeleSleep at Veterans Healthcare Administration: an organizational case study of adaptation and sustainment.

Veteran access to sleep medicine is of paramount importance to the Veterans Health Administration (VA). To increase access, VA has created community referral policies and programs, as well as telehealth programs. In 2017, the Office of Rural Health (ORH) funded a TeleSleep initiative focused on reaching rural Veterans with unmet sleep needs. ORH provided 3-6 years of funding to help 19 hubs support 98 spoke sites serving rural Veterans. As ORH funding concluded, each hub identified its path to sustainment. This case study follows one TeleSleep hub in VA's western geographic region as it transitioned from ORH funding sustainment as a regional Sleep Clinical Resource Hub. This case study describes the real-world process of adaptation in care delivery strategies. One key area of adaptation revolved around whether to deliver care via the patient's home facility or the provider's home facility. In early 2021, the TeleSleep team implemented an innovative provider transfer model, where temporary reinforcements from the TeleSleep hub increased the workforce capacity of spoke sites, similar to the concept of locum tenens. In this provider transfer model, TeleSleep clinicians scheduled, documented, and billed for each encounter at the Veteran's home facility. Positioning TeleSleep clinicians as local providers facilitated communication and referrals and promoted continuity and quality of care for Veterans in their home facility. This provider transfer model reduced the administrative burden of providers and schedulers and supported patient-side-only documentation of care. While this mirrors current locum tenens practice, transferring providers did not fit VA's financial model as implemented by the western region's Sleep Clinical Resource Hub. Therefore, in December 2021, VA aligned TeleSleep with VA's preferred practice of patient rather than provider transfers. In the patient transfer model, providers schedule and document in both the provider and patient electronic health records, and bill in the provider's facility. However, reflecting on this period of innovation, TeleSleep team members concluded that the provider transfer model could improve patient safety and care coordination while reducing the administrative burden of frontline clinicians. Further research and development are needed to align the provider transfer model with VA's financial model.

Impact of turquoise management on interdisciplinarity in IT project management

Abstract Subject matter and purpose of work The article explores the impact of turquoise management on interdisciplinarity in IT project management. The main objective is to explore how the principles of turquoise management, which emphasise self-organisation, collaboration and trust, influence the integration of different disciplines in IT project management. Materials and methods The study is based on a review of the literature on turquoise management and interdisciplinary approaches in project management. The theoretical foundations of turquoise management and their application in the context of IT projects are analysed. Case studies of organisations that have implemented the principles of turquoise management are also presented. Results The results indicate that turquoise management fosters interdisciplinary collaboration in IT projects. The principles of self-organisation and trust lead to greater creativity and innovation, resulting in better project outcomes. Conclusions Turquoise management significantly supports interdisciplinarity in IT project management, making it a valuable approach for organisations seeking to innovate and adapt in a rapidly changing technology environment.

Driving Success: The Role of Motivation in Achieving Organizational Goals Case Study of Zenith Bank PLC Kafanchan

Driving Success: The Role of Motivation in Achieving Organizational Goals Case Study of Zenith Bank PLC Kafanchan

Examining the legacy of the ‘old boys club’ in high performance coaching

ABSTRACT Sport is a breeding ground for exclusionary gendered discourses and this trend is evident within the coaching cultures of numerous national sports organisations in New Zealand. Drawing on an organisational case study of a New Zealand national sports organisation (NSO) data were collected through thirteen semi-structured interviews and observations with coaches and staff in the NSO. Engaging in a critical feminist approach, this paper explores the various ways in which women’s exclusion from high-performance coaching roles was maintained, reflecting critically on the extent to which hegemonic masculinity was reproduced within the organisation’s coaching history and culture. Specifically, we illustrate the ‘felt’ dimensions of gender exclusion, highlighting how women’s absence from coaching is not through choice but is reflective of the gendered power dynamics of coaching. Together, the analysis demonstrates the institutionalisation of hegemonic masculinity and the mechanisms through which this is maintained, solidified and undermined. This study, while focusing on a particular NSO, offers insights that extend to male-dominated sporting systems across New Zealand, bringing to light the challenges encountered by women coaches within high-performance sport.

The Relationship Between Income Inequality and Economic Growth: A Comparative Case Study

This research explores the pivotal role of transformational leadership in fostering organizational innovation. Transformational leadership, characterized by its ability to inspire and motivate followers beyond their own self-interests, has been identified as a key driver of innovation within organizations. The study delves into the core components of transformational leadership—idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration—and examines how these elements contribute to creating a culture of innovation. Through real-world case studies of organizations like Apple Inc. and Cleveland Clinic, the research demonstrates the significant impact of transformational leadership on promoting risk-taking, learning from failure, and driving continuous improvement. Moreover, the study highlights the challenges and criticisms associated with transformational leadership, emphasizing the need for a balanced approach to sustain innovation in the long term. The research concludes that as organizations face increasingly complex challenges in the 21st century, transformational leadership will remain crucial in driving sustainable innovation and organizational success.

Identifying enablers for the successful deployment of prescriptive analytics – a multiple case study

Purpose Although it is commonly agreed that prescriptive analytics can benefit organizations by enabling better decision-making, the deployment of prescriptive analytics tools can be challenging. Previous studies have primarily focused on methodological issues rather than the organizational deployment of analytics. However, successful deployment is key to achieving the intended benefits of prescriptive analytics tools. Therefore, this study aims to identify the enablers of successful deployment of prescriptive analytics. Design/methodology/approach The authors examine the enablers for the successful deployment of prescriptive analytics through five organizational case studies. To provide a comprehensive view of the deployment process, each case includes interviews with users, managers and top management. Findings The findings suggest the key enablers for successful analytics deployment are strong leadership and management support, sufficient resources, user participation in development and a common dialogue between users, managers and top management. However, contrary to the existing literature, the authors found little evidence of external pressures to develop and deploy analytics. Importantly, the success of deployment in each case was related to the similarity with which different actors within the organization viewed the deployment process. Furthermore, end users tended to highlight user participation, skills and training, whereas managers and top management placed greater emphasis on the importance of organizational changes. Originality/value The results will help practitioners ensure that key enablers are in place to increase the likelihood of the successful deployment of prescriptive analytics.

Strategic Adaptation and Governance in Disruptive Market Environments: Frameworks and Case Studies

Background: Adaptive governance methods have become critical for organizational resilience and sustainability in today's turbulent and disruptive market settings. This article examines the important issue of altering governance systems to effectively deal with disruptive market dynamics. Objective: The article aims to look into how adaptive governance might increase an organization's competitiveness and agility in the face of rapid market changes. Methodology: This study applies a mixed-methods approach, investigating multiple case studies of organizations from various industries. The study looks at how adaptive governance frameworks are implemented, namely their structures, procedures, and decision-making mechanisms. In-depth information is acquired utilizing both qualitative and quantitative data collection techniques, such as surveys, interviews, and performance indicators. Results: The results highlight the importance of adaptive governance in fostering flexibility, innovation, and responsiveness in organizational contexts. This study uses case studies to demonstrate the association between greater resilience to market changes and adaptive governance approaches. It focuses on critical components of effective adaptive governance, such as strategic flexibility, inclusive decision-making, and iterative learning procedures.Conclusion: The article emphasizes the need of adaptive governance as a key strategy for organizations dealing with fluctuating market situations. Implementing adaptive governance structures allows organizations to preserve long-term competitiveness, encourage innovation, and respond proactively to market uncertainty. The study provides useful insights for professionals and decision-makers, underlining the necessity of adaptable governance in developing organizational resilience and future-proofing measures in the face of volatile market conditions.

Evaluating Integrity and Transparency Assessment in the Operations of Local Government Organizations Under the criteria of indicators Measuring External Integrity and Transparency Assessment: A Case Study of Local Government Organizations in Mueang District Maha Sarakham Province

Evaluating Integrity and Transparency Assessment in the Operations of Local Government Organizations Under the criteria of indicators Measuring External Integrity and Transparency Assessment: A Case Study of Local Government Organizations in Mueang District Maha Sarakham Province

Novel solutions to the midwifery retention crisis in England: an organisational case study of midwives’ intentions to leave the profession and the role of retention midwives

Problem/Background: Midwifery retention is a global issue, but less is known regarding what motivates midwives’ intention to stay or leave within individual organisations. In 2021, NHS England funded maternity organisations to employ retention midwives. To date, the impact of these roles has not been evaluated. Aim: To explore the views of midwives regarding their intentions to leave or stay within one English organisation and to provide insights into the perceived impact of the role of retention midwives. Methods: An instrumental case study was carried out in one organisation. Data a mixed methods survey (n=67/91) and interview data (n=7). Quantitative data was analysed using descriptive and inferential statistics; qualitative data using thematic analysis. All data was synthesised together. Findings: The three themes included ‘Values-based tensions: The eroding role of the midwife’; ‘Discerning differences: Intentions to leave or stay’; ‘Retention midwives: Activities and impact’. Discussion: We found that there was a clear link between midwives’ intention to leave or stay and their workplace roles; specialist midwives were more likely to stay, report satisfaction, autonomy, and feel a sense of contribution or effectiveness in their role compared to those in other roles. The retention midwives were making a positive difference to midwives’ experience of the workplace. Conclusion: Midwives working within the same organisation have different experiences of their role and job satisfaction. Future work should consider applying the positive elements of the specialist roles to the wider midwifery workforce to enhance retention. The retention midwife role shows promise, but further evaluation is required.

Systems Thinking in Practice in a Circular Economy

The Circular Economy (CE) is frequently touted as important for building sustainability. Despite growing interest in CE, few theories have provided effective on the-ground tools for building circularity. This case study of an agricultural organization in Western Canada illustrates how the logic of complexity helps frame and sustain a CE. Interviewees embraced complexity to manage the messy, unpredictable work of CE. Although preliminary, this suggests the possibility that circular economy-like behaviour may be more complex than currently understood. Interviewees represented complex systems thinkers in the wild and could help others seeking to build their own CE initiatives.

Elicitation of security threats and vulnerabilities in Insurance chatbots using STRIDE

Although chatbots are used a lot for customer relationship management (CRM), there needs to be more data security and privacy control strategies in chatbots, which has become a security concern for financial services institutions. Chatbots gain access to large amounts of vital company information and clients’ personal information, which makes them a target of security attacks. The loss of data stored in chatbots can cause major harm to companies and customers. In this study, STRIDE (viz. Spoofing, Tampering, Repudiation, Information disclosure, Denial of service, Elevation of privilege) modelling was applied to identify the data security vulnerabilities and threats that pertain to chatbots used in the insurance industry. To do this, we conducted a case study of a South African insurance organisation. The adopted methodology involved data collection from stakeholders in the insurance organisation to identify chatbot use cases and understand chatbot operations. After that, we conducted a STRIDE-based analysis of the chatbot use cases to elicit security threats and vulnerabilities in the insurance chatbots in the organisation. The results reveal that security vulnerabilities associated with Spoofing, Denial of Service, and Elevation of privilege are more relevant to insurance chatbots. The most security threats stem from Tampering, Elevation of privilege, and Spoofing. The study extends the discussion on chatbot security. It fosters an understanding of security threats and vulnerabilities that pertain to insurance chatbots, which is beneficial for security researchers and practitioners working on the security of chatbots and the insurance industry.

Retraction notice: Designing business intelligence (BI) for production, distribution and customer services: a case study of a UAE-based organization

Retraction notice: Designing business intelligence (BI) for production, distribution and customer services: a case study of a UAE-based organization