Case Study Approach Research Articles

Analysis of Marketing Strategies in Increasing Patient Satisfaction Using SWOT Analysis at Voluntary Healthy Clinic in Pondok Aren, South Tangerang

This research aims to find out what kind of marketing strategy should be used to increase patient satisfaction and also to identify the strengths, weaknesses, opportunities and threats that exist at the Voluntary Healthy Clinic. This research uses qualitative research with a case study approach. Primary data was collected through interviews with several clinic stakeholders. Apart from using the interview method, the author also uses observation and documentation methods to deepen the data obtained. The data that has been collected is then analyzed using the SWOT method. The results of this research show that an effective marketing strategy used to increase patient satisfaction is at quadrant 1 point, namely supporting aggressive strategies (SO/Strengths and Opportunities) by implementing several strategies, namely (1) By utilizing a strategic location, the clinic can take advantage of various opportunities such as develop services or programs, namely laboratories, midwifery, inpatient services, etc. and carry out promotions via internet media, distribute brochures and put up banners, (2) With strengths such as ambulance facilities, various kinds of patent medicines, home services care/home visits, long-distance consultations provide opportunities to increase patient satisfaction and also increase patient confidence in seeking treatment at the Voluntary Healthy Clinic.

Domestic transfer pricing adjustments

According to some experts, domestic transfer pricing correction is believed not to impact the national tax revenue. This is based on the assumption that any increase in tax revenue resulting from the correction at one tax office will be offset by a decrease of the same amount at another tax office (zero-sum-game). This research uses a qualitative method by using a case study approach to describe the impact of domestic transfer pricing correction on national tax revenue. All case studies happened at the Jakarta Gambir Two Tax Office from January to October 2022. This tax office was chosen because the researcher can participate in the tax supervision process. As a consequence, the researcher can gain a better understanding of the case studies. The results show that intra-group service corrections materially impact the national tax revenue, while domestic loan corrections only have a small impact.

THE EFFECT OF A STUDENT’S STATUS IN EARLY EDUCATION ON HIS LEARNING DIFFICULTIES IN THE FIRST GRADES IN SCHOOLS IN AL DHAHIRAH GOVERNORATE IN THE SULTANATE OF OMAN

The study aimed to study the effect of a student’s status in the early education stage on his learning difficulties in the first basic stages of education in schools in Al Dhahirah Governorate in the Sultanate of Oman. This study relied on the case study approach represented by a group case study by employing the following tools: (1) interviews (2) official documents and sources (3) case study form. The study population was represented by the students of the first cycle, which includes grades 1-4, numbering 51 schools, of which 10 schools were selected as a sample. The target study sample was chosen from students in the third and fourth grades, where the total number of students in the learning disabilities program in grades (2-4) was 243 male and female students, and the final sample was 100 male and female students out of 243 of the total learning disabilities students. The case study questionnaires were statistically processed through Google Forms by reviewing, analysing, extrapolating and comparing the results with some results obtained from interviews and available official documents related to the sample members. The results indicated that the largest percentage of students performed and interacted very well in the early education stage and that they were healthy in terms of health, and that 22.9% of the sample did not enrol in the early education stage, and among the reasons, 17.1% were related to the financial circumstances of the family that prevented the student from enrolling. In the early education stage. Recommendations for future work: It is necessary to carry out future studies to track other influential factors that the student is exposed to during the first stage of basic education, which may lead to difficulties or learning problems for him, especially those who have previously enrolled in early education.

AN EXPLORATION OF PASIFIKA MULTIGENERATIONAL SOCIAL HOUSING

This research explores Pasifika multigenerational social housing, defined as the cohabitation of three or more generations. With nearly a quarter of the Pasifika population residing in such extended family situations, the study aims to scrutinize whether the current social housing infrastructure adequately meets their needs. The research, which employed a case study approach, focused on a Pasifika Community Housing provider working predominantly with Pasifika as a cohort and operating large numbers of social housing properties across Auckland. Document analysis and semi-structured interviews with key stakeholders were the main data collection methods. The results suggest a significant misalignment between existing multigenerational housing structures and the actual needs of the Pasifika community. The interview data indicates that the current housing framework falls short of meeting the unique requirements of Pasifika households, hence necessitating a redesign of multigenerational housing to align with the diverse lifestyles and preferences of its occupants. The study highlights the inadequacy of a ‘one size fits all’ approach, emphasizing the need for tailor-made designs reflective of the communities residing in multigenerational housing. In conclusion, policymakers should consider a more inclusive and culturally sensitive approach to the design and implementation of Pasifika multigenerational housing solutions in New Zealand.

ADVANCING DATA SECURITY IN GLOBAL BANKING: INNOVATIVE BIG DATA MANAGEMENT TECHNIQUES

ADVANCING DATA SECURITY IN GLOBAL BANKING: INNOVATIVE BIG DATA MANAGEMENT TECHNIQUES

Policy response on handling of foot and mouth disease outbreaks in Indonesia

Endemic Foot and Mouth Disease (FMD) outbreaks are a threat to animal husbandry, especially beef cattle in Indonesia. As a response to the emergence of the outbreak, appropriate management policies are needed to minimize losses, considering that the majority of animal husbandry in Indonesia is small businesses. This study aimed to find out the government’s policy response in handling FMD in Indonesia since it was first discovered (28 April 2022) in Gresik, East Java to early 2023. This research method uses a qualitative method with a case study approach sourced from government data in the form of publications, reports, statutory policies, statistics, and regulatory literature studies issued by the government in response to the outbreak. The results of the research show that the government implemented various policies to control FMD outbreaks starting from the pre-crisis evaluation stage with the existence of Law Number 41 of 2014 and Law Number 21 of 2019 and the derivative regulations under them. In the second phase, pre-crisis preparedness, the government responds to outbreaks in several districts in East Java and Aceh to designate them as FMD pandemic areas. In the third stage, crisis response through organizational coordination is carried out with the cooperation of Pentahelix from various sectors and layers of society in handling FMD. Finally, after recovery and investigation, the government realized the importance of vaccination and outreach, especially to smallholder farmers in Indonesia.

Mapping of Health Resources in Lower Manya Krobo Municipality in the Eastern Region of Ghana.

Spatial disparities impact population health and are linked to social and health disparities. Understanding the scope, nature, and trends of regional inequalities can help create policies, strategies, and interventions that affect the morbidity and mortality of various disease control. The variations in the distribution of health facilities have resulted in differences in health outcomes within Ghana's administrative districts, of which the Lower Manya Krobo Municipality (LMKM) is no exception. The primary objective of this study was to examine the distribution of healthcare resources in the LMKM in the Eastern Region of Ghana. A single case study approach involving all health resources, facilities, and supporting service centers in the LMKM was adopted. All functional health facilities in the municipality during the study were included. The study partly used records of generated coordinates using the global positioning system of other resources and services. The Municipality had 16 health facilities and 29 supporting centers. There were 285 clinical health workers in the municipality. Odumase and Akuse had higher percentages of clinical health personnel. The municipality's population per single health worker ratio was 13,201:1. Agomanya had the highest number of facilities and support centers. The population per health facility ratio was 15,086 per facility. The study demonstrated disparities in the distribution of health facilities across the municipality. There is a need to ensure that all health resources are allocated to the population size and the health needs of the LMKM.

DOES N-ACETYLCYSTEINE SUPPLEMENTATION DURING AN ALTITUDE TRAINING CAMP ENABLE TRAINING QUALITY AND SUCCESSFUL PERFORMANCE OUTCOMES? A COMPARATIVE CASE STUDY

INTRODUCTION & AIMS Elite athletes regularly incorporate training at altitude into their programs to enhance performance. However, the additional stress of exposure to a hypoxic environment needs to be carefully managed by coaches and sport scientists. Supplementation with antioxidants, such as N-acetylcysteine (NAC) may support the athlete’s immune system to cope with this stress. Preliminary evidence also suggests NAC may further promote haematological adaptations to hypoxia. Combined, the potential health and adaptive benefits of NAC warrant further investigation. Conducting ecologically valid and scientifically robust research in an elite sporting setting can be challenging due to small sample sizes, an inability to experimentally manipulate training, and the inherent complexity of the training environment. To account for these challenges, a comparative case study approach was used. METHODS Thirteen swimmers completed a three-week ‘Live-High, Train-High’ camp in Flagstaff, USA (elevation 2,100m). Beginning four days prior to the camp commencing, swimmers where randomly assigned in matched groups to consume NAC (1,200mg per day; n = 6) or a placebo supplement (n = 7) for 14 days. With each athlete defined as a case, fuzzy-set qualitative comparative analysis was used to examine the configurational effects of attributes (i.e., antioxidant support, sufficient ferritin, maintained body mass) previously associated with successful altitude training camps on physiological and performance outcomes. RESULTS NAC was not a solely sufficient or necessary attribute for increased haemoglobin mass. Higher consistency in haemoglobin mass was observed with high training quality. NAC and high training quality contributed to performance improvements. CONCLUSION Swimmer responses were highly individual with successful physiological and performance outcomes achieved by some, irrespective of having attributes that can impair adaptation to altitude training. Subjective training quality provided important contextual information. Fuzzy-set qualitative comparative analysis is a novel approach in sports science to evaluate the interrelationship of attributes that can impact performance.

Implementation of Blue Economy Policy in Tourism Sector in Aceh Province

Blue economy is a concept about economic activities in or through sea and fresh water. This includes all forms of marine tourism, coastal tourism and freshwater tourism activities, which significantly contribute to sustainable economic practices in the region. The qualitative method has a case study approach with Aceh Province as the research location. The research results show that the blue economy concept is one of the government's solutions to economic and environmental problems. In the process of implementing tourism policies that have a blue economy feel, the Aceh Provincial Government has great authority, which is contained in the Aceh Government's nine authorities, namely establishing a development master plan, coordinating tourism implementation, carrying out registration, recording and data collection on business registration, determining tourism destinations, facilitating promotion of tourism destinations and tourism products, maintaining assets, allocating budgets, forming unique teams to assist agencies. This study concludes that the tourism sector has made a significant contribution to the development of the blue economy concept, so the tourism sector must ensure that tourism-related activities are included in the planning and development of blue economy policies in the tourism sector in Aceh Province, such as minimizing waste, multiplier effect, social inclusion, and innovation and adaptive. This study suggests that the blue economy should be utilized as a conceptual resource so that academics and industry can better connect with the results of neighbouring blue sectors, understand and respond to transformations in blue spaces, and advocate for sustainable tourism in the aquatic world.

Perilaku Toxic Masculinity di Kalangan Pelajar SMK

Toxic masculinity behavior has become one of the examples of emerging reality in society. It talks about how a teenager male is bound to a long-formed social construction against the determination of attitudes and behaviors that men should be carrying out. Like a man should be strong, not crying, and so on. This study aims to identify toxic masculinity behavior that occurs among SMK students. The method used is qualitative research with a case study approach that is reviewed from Berger and Luckmann's theory of social reality construction and supported by Raewyn Connell's hegemonic masculinity theory. Subjects in this study were students of SMK Bina Karya 1 Karawang who consisted of five informants (three perpetrators and two victims) and selected on the basis of certain criteria. The data collection techniques used are observations, interviews and documentation.The results show that toxic masculinity in reality is based on three stages: externalization, objectification and internalization. At the externalization stage, the role of the family as well as the infancy of the informant becomes an important stage in the formation of their character as a man. Then at the objectivization stage, individuals begin to interact and see the reality that exists in their social environment through the meaning created for men. Lastly, the stage of internalization in which individuals embody existing subjectivity and become part of the members of society as a male.

Overhead Chop Exercise and Double Leg Balance Exercise on Postural Control Children With Autism Spectrum Disorder

This study aims to description of overhead chop exercises and double leg balance exercises in improving postural control to children with autism spectrum disorder (ASD). Method: This research is a qualitative descriptive research with a case study approach, type of action research. The samples were child patients who underwent therapy at the YCHI Autism Center clinic, South Tangerang. Overhead chop training provides an illustration of improving postural control in the sample. The sample is directed to receive proprioceptive stimulation which is then carried to the brain so that it can maintain an upright position and not fall. The double leg balance exercise also provides an illustration of improving postovertural control. The sample provides instructions for performing lift and chop movements. This movement forms a diagonal movement pattern which can help to rotate the trunk diagonally and stretch the thorax and pelvis. Overhead chop exercises and double leg balance exercises can provide overview of postural control in children with ASD.

Analisis Pelatihan Pemanfaatan E-Commerce Dalam Meningkatkan Jangkauan Pemasaran Produk UMKM

The development of the globalization era has created an increasingly rapid digital era. This situation demands the adaptation of various parties to the new environment, including economic actors, and small, medium and large businesses. One of the new lifestyles that was born is shopping via the internet or often referred to as e-commerce. The use of e-commerce is not only carried out by large companies but also by micro, small and medium enterprises (UMKM). This research was conducted to analyze the use of e-commerce in order to increase the marketing reach of UMKM products for woven craftsmen in Babatan, Ponorogo Regency. The research method used in this study is a qualitative method with a case study approach. The results of the study show that the use of e-commerce will be able to provide income, train MSME actors to become more planned, managed and controlled entrepreneurs, make the products sold quality and more easily recognized by consumers. In addition, the use of e-commerce can also save on promotion costs. This will ultimately be able to increase the reach of product marketing for MSME players in Babatan, Ponorogo Regency.

EVALUASI PENYELENGGARAAN PENDIDIKAN INKLUSI BAGI PESERTA DIDIK BERKEBUTUHAN KHUSUS DI SDN 131/IV KOTA JAMBI

The research was aimed to evaluate the implementation of inclusive education in SD Negeri 131/IV Kota Jambi using CIPP (context, input, process, and product) models. This research is a qualitative study with case study approach. Data was collected through observation, interviews, and documentary study. Data analysis was conducted in three phases: the first phase was preliminary analysis, the second phase was done while collecting data at the site, and the third one was done after completing the data collection. The data analysis was conducted through developing categories, data reduction, data presentation, making conclusions, and verification. The study concludes that the implementation of inclusive education in Elementary School of 131/IV Jambi City generally classified as good criteria where there are 68.35 % of sub-indicators of inclusive education’s implementation at school that appropriate with the standards. Inclusive education at school provides benefits, but there are some parts of supporting programs that have not been accordance with the standards. Therefore, the researcher recommends that the program can be continued, with the term revisions must be made through an adjustment and improvement of some components that have not been appropriate to these provisions to get a better quality of the program. Furthermore, for others that would like to conduct similar studies in different settings should be able to avoid what the limitations of this study, namely by narrow the focus of research and using mix-method research. Keyword: evaluation, inclusive education

Financial management analysis of Culinary Micro, Small, and Medium Enterprises (MSMEs)

Micro, Small, and Medium Enterprises (MSMEs) are the main backbone of Indonesia's economy. The challenges MSME business operators face include product marketing, technology, financial management, capital, and human resource quality. This research aims to understand the financial management applied to culinary MSMEs located on Pabrik Karung Goni Street, Delanggu, Klaten. The research methodology employs qualitative descriptive analysis with a case study approach. Data analysis involves four financial management indicators: budget utilization, recording, reporting, and control. Data collection techniques include interviews, questionnaires, and literature review. The population in this study comprises culinary business operators in the area. The research findings indicate that the understanding of MSME operators regarding budget utilization, recording, reporting, and financial control still needs to improve. Financial management is still basic, manual, and irregularly conducted, and not all business operators report their finances. This is due to a need for more understanding and knowledge of business financial management. Therefore, further learning and understanding of financial management are needed to assess businesses' health and development better.

Pengaruh Pengetahuan Hijau dan Religiusitas Terhadap Eco-Inovasi Produk Berbahan Baku Etnobotani Lokal

This study is driven by the significance of developing herbal medicine using local ethnobotanical ingredients, incorporating green knowledge and religiosity to influence the actions of individual production employees. It investigates the essential role of green knowledge and religiosity in the eco-innovation of herbal medicine from local ethnobotanical sources. Focusing on Solo Raya's herbal medicine agroindustry, the research aims to explore the interplay between green knowledge, religiosity, and product eco-innovation, particularly from the perspective of production employees. Employing a case study and explanatory approach, 100 randomly selected production employees participated, and data were analyzed using structural equation model-partial least squares (SEM-PLS). Results indicate that green knowledge and religiosity significantly contribute to promoting eco-innovation. Green knowledge facilitates the creation of environmentally friendly products with local ethnobotanical materials, while religiosity offers ethical support for sustainable innovation practices. The study underscores the pivotal role of production employees in balancing environmental sustainability and religious values, emphasizing the crucial link between these aspects for advancing eco-innovation in the herbal medicine industry. This research enriches our understanding of eco-innovation dynamics in the agro-industrial sector by embracing green values and religiosity.

The influence of principal leadership on the activity of a learning organization in a Quebec elementary school context

The needs of Quebec students, which have become increasingly diverse and evolving in recent years (Government of Quebec, 2020), call for a change in teaching practices. To achieve this, the development of a mechanism following the principles of the learning organization, such as a professional learning community (PLC), within the school can support these changes. Although principal leadership is likely to be a lever, its influence has been little documented in a Quebec elementary school context. This study therefore examined the influence of principal leadership on the activity of a learning organization, using Engeström's (2000, 2001, 2011, 2015) activity theory. This descriptive qualitative study mobilized the case study approach, involving in an elementary school in the Eastern Townships in which the classroom teachers work in PLC. Semi-directed individual interviews were conducted with the school principal and five teachers. Our analyses show that the principal's leadership contributes to resolving many of the contradictions that can arise in a system of activity, and thus promotes its transformation.

The Effect of the Qur'anic Interpretation Method on Students' Understanding of the Concept of Ethics in High Schools in West Java: A Case Study on Islamic Religious Education Subjects

This qualitative research study investigates the influence of the Qur'anic interpretation method on high school students' comprehension of ethics in West Java, focusing on Islamic Religious Education (IRE) subjects. The study adopts a case study approach to explore how the Qur'anic interpretation method impacts students' understanding of ethical concepts. Data were collected through semi-structured interviews, classroom observations, and document analysis. Thematic analysis was employed to analyze the data, revealing nuanced insights into the relationship between the Qur'anic interpretation method and students' ethical understanding. The findings suggest that the Qur'anic interpretation method significantly contributes to enhancing students' comprehension of ethics, emphasizing the importance of integrating religious texts into educational curricula to promote moral development among students.

Development of Creative Economy Based on Local Wisdom in the Era of Digital Transformation Through Inclusive Education and Village Community Empowerment in Bantul Regency, Yogyakarta

This research aims to examine how inclusive education, community empowerment, and digital transformation contribute to the development of a creative economy based on local wisdom in Indonesia, with a focus on Bantul Regency, Yogyakarta. Inclusive education, which is a primary concern in addressing social inclusion challenges, still shows low participation rates in Indonesia. Meanwhile, the presence of local communities in Indonesia, if supported by local governments and digital transformation, has the potential to open new opportunities in developing the creative economy with the utilization of digital technology to enhance reach and competitiveness. The research methodology employs a case study approach with qualitative methods, allowing for an in-depth understanding of the phenomena under investigation. Data were collected through library research and participant observations and then analyzed thematically. The research findings indicate that collaborative initiatives of local governments with stakeholders to develop locally-based tourism villages and the implementation of inclusive education in schools around these tourism villages have improved social inclusion and empowered the local economy. Active participation from various parties, such as local governments, communities, and social organizations, in managing and promoting tourism destinations has successfully increased collective income and community welfare. Through the adoption of digital technologies such as social media, online marketing, tour guide applications, and data management, tourism villages in Bantul can reach broader markets and enhance their competitiveness. As a result, not only is there an increase in economic welfare for local communities, but also an appreciation for local wisdom and traditional culture.

Enhancing Customer Relationship Management in Retail: A Case Study of Reliance Trends

Within the dynamic realm of retail, the implementation of Customer Relationship Management (CRM) is essential for cultivating customer satisfaction, fostering loyalty, and ultimately propelling sales growth. This case study explores the CRM strategies utilised by Reliance Trends, a prominent fashion retail brand in India, to examine how it effectively utilises CRM practices to stay ahead in the competitive market. Using a qualitative case study approach, this research delves into the effectiveness of Reliance Trends' CRM initiatives in boosting customer satisfaction and loyalty. It also aims to identify any areas that could be enhanced. This study underscores the importance of CRM in retail environments, emphasising its influence on tailored customer interactions and the customisation of global strategies to fit local markets. Our findings provide valuable insights into CRM practices, highlighting both their strengths and weaknesses. Additionally, we offer recommendations for enhancing the effectiveness of CRM strategies.

DOMINASI MAKSIM KESEDERHANAAN PADA KESANTUNAN BERBAHASA ANAK PEKERJA BURUH DI SD 03 TENGGELES

The aim of this research is to describe the implementation of politeness maxims at class V in SD 3 Tenggeles. This research applied qualitative research with a descriptive method of a case study approach. The primary data sources in this research are students, teachers and parents. While secondary data are books and publications of relevant studies. Data collection techniques are observation, interviews, documentation. The analysis used in this research refers to the Miles and Hubernam concept, namely data collection, data reduction, data presentation, and drawing conclusions. The results of this study show that parents' work influences on children's language politeness. From the six politeness maxims, there are some students who have fulfilled them, but there are also those who have not fulfilled them. One of the politeness maxims which is fulfills the most is the maxim of simplicity.