Community psychiatry teams are regularly required to take care of people's worrying situations (neighborhood trouble, home withdrawal, suicidal discourse, hostility, etc.). Despite this being a common activity in community psychiatry, we have found very little literature on the subject. However, this type of intervention often raises ethical, legal and organizational questions. A six-month survey leads to the analysis of 61 reports of individuals not previously known by the community psychiatry team. There is almost an equal number of men and women. People being reported are aged between 31 and 60, and 80% are unemployed. People reporting to psychiatric services are members of the family in most cases. The report's reasons are mostly neighborhood disorders, delusional ideas, and social withdrawal. Ten per cent of these reports have been redirected to an emergency department straight away. The answers to the reports are quite diverse according to the severity elements collected. The different actions after a report are: proposal for a consultation in the outpatient clinic (48%), home visit (35%), no intervention (17%), home visit followed by an hospitalization (9%). In 5% of the cases, a psychiatric consultation was proposed to the person reporting his relative. As a conclusion, working on report of patient's situation allowed us to evaluate 40% of the non-urgent situations and to propose sufficient mental health care. In this article, we describe the work of a multi-professional group from different areas in Paris. Sharing our practices leads to the elaboration of a guide for report's care and an information-gathering file to help the professionals in those types of interventions.
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