Car Service Research Articles

CarGo: A Smart Car Rental App with Real-Time Tracking and Notifications - Powered by React Native

"CarGo" is a state-of-the-art car rental system developed in React Native that provides a seamless and easy-to-use experience for people looking for car rental services. This innovative app includes user registration, hassle-free booking management, real-time tracking capabilities, an integrated notification system, and much more. Through an intuitive interface, users can easily log in, browse available vehicles, view detailed vehicle information and book with preferred date, time and pickup location. A standout feature of this app is its real-time tracking integration, which allows users to monitor the location of their rental vehicle, ensuring safety and convenience throughout the rental period. "CarGo" is seamlessly compatible with Android and iOS platforms, ensuring a consistent and powerful experience for all users. We promise to redefine the car rental industry with a modern and efficient approach..

On the Use of Repeated Low-Temperature Nitrocementation for Effective Hardening of the Crankshafts of KAMAZ Vehicles, Ground to Repair Dimensions

Purpose of research the aim of the work is to develop an effective technology for surface hardening of the crankshafts of KAMAZ 740 engines, restored by re-grinding to repair dimensions, by means of their accelerated low-temperature nitrocementation in the conditions of car service (car repair) enterprises.Methods. Nitrocementation of the samples was carried out in a nitrogen-carbon paste. The samples with a nitrocementating coating were heated in a laboratory furnace with a vertical load of SSHOL-12-M3-U4. The nitrocemented samples were subjected to metallographic analysis using an Axio Observer.A1m optical microscope and a Quanta TM 3D200i electron scanning microscope. Phase analysis of diffusion layers on samples nitrocemented according to various modes was carried out on an XRD-7000S X-ray diffractometer. The microhardness of the nitrocemented samples was measured using a Duramin-5 microhardness meter with a computer and software. The hardness of the nitrocemented samples was measured on a TK-2M (Rockwell) hardness tester on the "A" scale according to the standard method.Results. The technology of low-temperature nitrocementation of nitrided crankshafts of KAMAZ vehicles after their repair by grinding with the removal of the hardened layer from the surfaces of the root and connecting rod necks is presented. It is shown that nitrocementation of 42HMFA steel, from which crankshafts are made, at a temperature of 520...580 °C for 3 hours in a highly active paste ensures the production of hardened layers in depth, structure, phase composition and hardness are almost identical to nitrided layers. Such nitrocementation can be a full-fledged and effective replacement for the re-nitriding of the restored shafts provided for in the technical documentation for the repair of KAMAZ engines, categories E-2, E-3 and E-4.Conclusion. The low labor intensity and technological simplicity of nitrocementation will allow it to be used to strengthen the crankshafts of all seven repair sizes provided for these parts, which can give a very large economic effect.

Reduction of life-cycle CO2 emissions by expanding car-sharing services: A case study on Japan

Carbon neutrality is a growing concern for all global economies. We considered the number of new and used cars registered during 2009–2018 in Japan and estimated the total number of private and shared cars, assuming that when owners abandoned their old cars, a certain percentage of the owners chose to use a car-sharing service (i.e., car rental service), instead of buying a new private car. We estimated the CO2 emissions generated during the manufacturing, driving, and disposal stages of cars, to analyze the impact of car sharing on CO2 emissions. Then, we determined the changes in the life-cycle CO2 emissions of all the cars for three car-sharing penetration rates (0, 5, and 100%), assuming that all the cars were gasoline-powered. Additionally, we analyzed how electric vehicles can optimize the proposed strategy. An increase in car-sharing services significantly reduced vehicular CO2 emissions; the decrease in CO2 emissions from private cars when owners switched to car services significantly exceeded the increase in the CO2 emissions associated with the increased number of cars. The proposed model can serve as a reliable framework to analyze the current status of CO2 emissions and simulate the future changes in car-sharing services.

Обзор применения подъемного оборудования в автотехобслуживании г. Астаны

This article discusses the problem of the effective use of car lifts for passenger cars, as well as the analysis of the technical parameters of lifts at car service stations in Astana. The purpose of the study is to create theoretical foundations for improving the efficiency and safety of the use of lifts at car service enterprises. The object of the study is the labor productivity of a car service with the use of lifting equipment. Based on the analysis of the review of existing structures, a classification has been developed in order to modernize and create new types of lifts, which allows you to evaluate existing lifts. The results of comparing individual types of lifts that are used in the capital of Kazakhstan, criteria for evaluating the effectiveness and their use at a car service station in order to increase the efficiency of their use are presented.

Perancangan Sistem Informasi Akuntansi Persediaan Pada Bengkel Yuwa Motor

Yuwa Motoe Workshop is a company engaged in the sale of services and spare parts. Such as car washing, car service, and sales of car equipment and others. The process of data collection of incoming goods and goods out of stock inventory when searching for goods data is still using the manual method. Therefore, this system is expected to help make it easier to record inventory of goods entering goods out of the business of selling services and spare parts. Given the importance of collecting and storing data from each of these sales activities, this accounting information system only requires an internet network to access it. This system is expected to help the Yuwa Motor Workshop business in recording inventory. The result of this research is to produce a web-based inventory information system for incoming and outgoing goods. Provides convenience in providing information on inventory data through incoming goods and outgoing goods using data flow diagrams, DFD, ERD and MySQL for data processing

Analysis of Perceived Determinants in Customer Service Quality: Focused on A utomotive Air Conditioning Service C enters

Purpose: The objective of this paper was to determine the actual needs of customers in 3 groups: passenger cars, buses, and truck refrigerators who bring their vehicles to the Service Center to be air conditioner repaired.
 Design/methodology/approach: We investigated at how variables including service quality (technician skill, service process, and overall quality), customer satisfaction (facility, responsiveness, and satisfaction), and customer loyalty (repeat orders, loyalty) influence customer perceptions. The primary data comes from a questionnaire of 425 customers. Before being analyzed with Confirmatory factor analysis (CFA), it was first tested for reliability using Cronbach alpha, CR, and AVE, all of the questionnaires are reliable.
 Findings: According to the CFA findings, customer perception has a 95 % confidence impact on customer satisfaction. Following that, a separate analysis of the 3 types of customers was conducted to determine the level of confidence in service quality. Ordinal logistic regression was used to conduct a statistical analysis for a Likert scale question, and it was discovered that customers of passenger cars and buses were more confidence and satisfied with their services than truck refrigerator.
 Research limitations/implications: There were complexity and uncertainty on this study, but each one led to innovative thinking. Due to prior research, there were no additional studies conducted in the context of automobile, bus, or truck air conditioning repair services. The literature review is so challenging as a result. Given the respondents were drivers, their ideas and opinions may have been clouded during data collecting. Only concentrate on surveys for corporate owners or executives if precise data is required.
 Originality/value: This focused for discrepancies between perceived significance and satisfaction in hopes of identifying managerial issues related to how well customers perceive the quality of service. It is demonstrated by considering the value of each service-related characteristic. Also, this study shows that CEOs should concentrate on creating service practices that will attract customers towards the service center.

An Evaluation of Capacity, Personnel and Service Area Planning of Automobile Service Depending on Vehicle Number

Günümüzde, otomotiv sektöründe rekabetin artması araç satış karını düşürmektedir. Ancak trafikte artan araç sayısı, satış sonrası hizmet gelirinin büyümesine ve kar oranının artmasına neden olmaktadır. Tüketicilerin markayı satın alma kararında, satış sonrası hizmetlerin önemli bir etken olduğu da belirlenmiştir. Başlıca bu nedenlerle, otomotiv sektöründe satış sonrasının ticari önemi artmıştır. Otomobil kullanıcılarının markaya bağlılıklarında satış sonrası hizmetlerin etkileri, birçok yazılı kaynakta incelenmiştir. 
 Bir servisin yatırım planı hazırlanırken markaya ait araç parkı, kapasite, personel sayısı ve hizmet alan planlaması gibi başlıklar, servisin kar ve verimliliğinde önceliklidir. Günümüzde birçok firma, servise günlük araç giriş sayısını belli aralıklarda gruplayarak servisteki personel ve alan dağılımı ortalama değerlerini tahmini belirlemekte ve yatırım planlamasını yapmaktadır. Bu çalışmanın amacı ise, servisin kapasite gereksinimi, asgari personel sayısı ve temel hizmet alan ihtiyacının ilk belirlemesini analitik bir hesaplama modeliyle yapmaktır. Microsoft office excel programı yardımıyla da bir yazılım hazırlanmıştır. Servis kapasitesini planlama, çıktıların değerlendirilmesi ve karşılaştırılmasında, karar verme aşamasında yazılım kolaylık sağlamaktadır. 
 Çalışmada, araç giriş sayısına ve üretkenliğe bağlı olarak gerekli personel sayısı hesaplanmakta, atölyelere ve ofislere dağılımı yapılmaktadır. İş alan gereksinimleri de adet olarak belirlenip daha sonra metrekare olarak hesaplanmaktadır. Atölye iş alanları, diğer gerekli kapalı ve açık temel hizmet iş alanları dağılımı sayısal verilmektedir. Ayrıca hesaplama modeline örnek olarak, 2018 yılında İzmir Bölgesinde hizmet vermeye başlayan günlük 52 adet araç giriş kapasiteli bir Citroen servisi yatırım planlaması sunulmuştur. Servisin dönemsel faaliyet raporlarındaki reel verilerden hedeflere ulaşıldığı ve iş akışında aksama olmadığı belirlenmiştir. 
 Analitik hesaplamalar, farklı markalara ait servislerde işletmenin fiziksel yapısı, finansal işleyişi, alan kullanımı, personel çalışma performanslarından ve akademik kaynaklardan elde edilen bulguların yıllar içinde optimize edilmesine dayanmaktadır. Mevcut servislerin iyileştirme sürecinde ve girişimcilerin servis kurma taleplerine, ilk ihtiyaçların belirlenmesinde bir öngörü kazandırarak sektöre katkı sağlayacaktır. Bu çalışma, bilimsel literatürde kısıtlı kaynakların olduğu bir alana hitap etmektedir. Süreç içinde farklı yönlerden genişletilebilir.

Pengaruh Pelayanan Mobil Kas Keliling Bank Syariah Indonesia Terhadap Kepuasan Nasabah (Studi Pada Mahasiswa Universitas Muhammadiyah Riau

This study aims to determine the effect of BSI's mobile cash car service on student satisfaction in paying tuition fees. This type of research is quantitative research with a survey approach. The population is University of Muhammadiyah Riau students, the sample is taken 100 respondents, with the Accidental Sampling technique. This study uses primary data obtained from respondents' answers in the form of filling out questionnaires, namely data obtained directly from the object of research. Data analysis techniques include: Simple Linear Regression, and hypothesis testing consisting of a t-test. The results for the t-test showed significant results from the count value of 20.808 greater than the thing 1.984 tables with a significant 0.000 smaller than the significant level value of 0.005 (5%) so that is seen from the regression value of 0.815 the positive effect.

Development of a web-based application for organizing the operation of a car service station

The article provides material on the optimization of business processes and document flow automation of car service stations using web-based applications. This will allow to quickly and accurately diagnose malfunctions, plan and control the work of mechanics, provide quality service and increase customer satisfaction. A comparative analysis of the most common CRM systems was carried out according to such criteria as functionality, cost of the program, technical support, integration with other software, as well as features of implementation at the enterprise. It was found that the adaptation of CRM systems to the conditions of a specific business entity requires significant financial costs, which is not appropriate for small business representatives. The most reasonable solution for automating the operation of maintenance stations is the development of their own websites, taking into account the specifics of the business processes of each enterprise. A web application has been developed that allows you to optimize such processes as maintaining a customer account and car diagnostic card, distributing and processing requests for maintenance, as well as creating an archive of requests and rating employees based on customer feedback. The PHP programming language, the PHPWord library for creating text documents and the Bootstrap framework, the MariaDB database and the web interface for its administration, phpMyAdmin, were used for development. The application was created in the PhpStorm software environment from the JetBrains company. The implementation of the developed software will improve the processes of working with customers and increase the quality of services provided by the technical service station

Features of Marketing Events at Car Service Stations

The article describes the proposed algorithm of marketing activities to improve the efficiency of car service stations Бұл мақалада еуропалық елдердегі көлік жүйелерін ұйымдастыру мысалдары мен қалаларды каризациялау мәселелері қарастырылады. В данной статье рассматриваются вопросы городской каризации и примеры организации транспортных систем в развитых странах.

The Effect of Perceptions of Maxim Car Service Quality on User Decisions on the Maxim Application

This research was conducted to determine the effect of perceived service quality on user decisions in choosing to use the Maxim application. This is to see how much influence maxim's service quality has on user decisions. There are many applications with the same service as Maxim, but why do users prefer to use Maxim's services. This study uses a quantitative method with a quantitative survey design. The population in this study were maxim car users, the sample used was 100 respondents using purposive sampling. The research instrument used a questionnaire. There is an R Square value of 0.654, meaning that 65.4% of the variable perceived service quality can influence user decisions, while other factors or variables influence the remaining 34.6%. The simple linear regression test shows that the magnitude of F count = 184.866 > F table = 3.947. The a and b values of the general regression equation are Y=a+bx, so we get -5.282+1.671x. As well as, the sig value obtained is 0.000, which means it is smaller than 0.05. Thus it can be concluded that there is a positive and significant influence between the perception of the quality of Maxim car service on the decisions of Maxim application users.

Evaluating the effects of social capital on travel behavior: Modeling the choice of an innovative transport mode

This paper aims to evaluate the effects of social capital on the willingness to use a new cable car service in Bogotá (Colombia) that connects the Bus Rapid Transit system with a vulnerable zone with low accessibility. We estimated a hybrid discrete choice model for the new cable car service considering social capital as a latent variable and a stated preference survey issued before the cable car implementation. Social capital is measured through six domains associated with membership of civic groups, social networks, interpersonal trust, institutional trust, cooperation, and empowerment. Results suggest that the social capital stock in the influence zone of the cable car depends principally on age, sex, education level, and time living in the neighborhood. Results also show that higher social capital stocks are associated with a greater willingness to use the new cable car service, suggesting that social capital is a potential determinant for mode choice. Finally, we discuss implications for social capital and policymaking.

Development of Key Competences of Students Preparing in the Field of Study to Reception Technicians

The presented article deals with the development of key competencies of students preparing in the study field of reception technician. It describes key competences, the possibilities of developing key competencies and the development of key competences of primary and secondary school students. The article draws attention to the development of key competencies through a professional didactic text focused on the management of the work of a reception technician in a car service and selected options for evaluating professional texts. Expert evaluation methods, according to Turek (2010), were chosen for the evaluation of the professional text. In this part, we focused on the evaluation of features such as content correctness, compliance with the curriculum, clarity of expression and transparency, connection of theory with practice, simplicity, appropriateness and interest, the content side of the curriculum, arrangement of the curriculum into a system, inter-subject relationships, and clarity.
 The results showed that all experts evaluated the features of the professional text on the rating scale 0, +1 and +2. They did not use the ratings -1 and -2. The experts were in the Czech Republic and Slovakia.

IMPLEMENTASI SISTEM SEWA MOBIL PRIBADI BERBASIS WEB UNTUK USAHA MIKRO KECIL MENENGAH (UMKM)

ABSTRACTThe development of information technology is increasing, and has begun to penetrate almost all areas of life, including the business field. The need for transportation facilities, especially cars, is increasing in support of community activities, especially in the Jakarta area and its surroundings. To facilitate people who do not own a car, car rental services can be a solution. Conventional car rental service methods are considered to be incompatible with current technological developments, because they still use manual data recording. The design of the car rental system is expected to help overcome the problems described above, both for renters and car owners, especially for Micro, Small and Medium Enterprises (MSMEs). This research was conducted using the agile method. The result of this research is a web-based car rental system application. From the research conducted, it can be concluded that with this car rental system, it is easier for users to carry out the administration of this car rental, thus affecting data collection for the better.Keywords : Car Rental Application, Car Rental System, MSMEs.

Penerapan Konsep Lean Service Untuk Perbaikan Pelayanan Servis Mobil Di Auto2000 Basuki Rahmat Surabaya

AUTO2000 Basuki Rahmat is one of the branches dealer Toyota, which is located in the city of Surabaya, is engaged in services such as sales, maintenance, repair and supply of Toyota spare parts whose management is fully handled by the Astra Group. The company always strives to provide fast and accurate service, but customers spend quite a long time waiting because the car service process is relatively long. The long service time is caused by an unorganized operational system that causes waste (waste). Based on these problems, it is necessary to analyze Basuki Rahmat's car service services at AUTO2000 using the concept lean service by using the method value stream mapping, fishbone, and 5 whys. The research results obtained weight waste motion or transportation of 0.1481; waiting or delay of 0.1325; incorrect inventory of 0.1273; lack of customer’s focus of 0.1195; defect of 0.1065; duplication of 0.0935; overproduction of 0.0779; unclear communication of 0.0675; underutilized employees of 0.0675; And variation of 0.0597. Research recommendations that can be proposed to reduce waste including repairs layout, adding monitors on the service floor for matters of sending and receiving information, increasing the number of mechanics, making plans booking with different hours, making and applying the system tracking of the presence of the tool. Therefore, lead time the initial service service process of 170 minutes becomes lead time 128 minutes.

Pelayanan Mobil Yan Starpa dalam Pembayaran Pajak Bumi dan Bangunan Perdesaan dan Perkotaan (PBB P-2)

Purpose: to describe the quality, factors that hinder and efforts that can be made to improve service quality. Research methodology: The method used in this research is descriptive qualitative research method. Results: The results showed that starpa car services in the payment of rural and urban land and building taxes (PBB P-2) have not been effective in terms by martini and lubis of three approaches, namely the source approach (resource approach), process approach (process approach) and goal approach (goal approach). ) due to the lack of facilities and infrastructure that are used as well as human resources that are reliable enough to operate all existing applications on starpa cars and an inadequate internet network for services to remote villages. Efforts that must be made to increase the effectiveness of starpa car services in paying land and building taxes in rural and urban areas (PBB P-2) are to add infrastructure and increase human resources that are reliable enough to be able to use existing applications in starpa car services. Limitations: This research is still analyzed descriptively and only uses a few informants. Contribution: This research can be used as evaluation material, input and suggestions in making a policy in an effort to improve starpa car services.

Design and Implementation of a Smart Safety System for Rental Cars Using IoT and E-Commerce Mobile App Integration for IIUM Community

Traditional car rental systems are cumbersome for both consumers and rental companies due to the manual and time-consuming nature of the process. This work proposes the integration of a car rental system using mobile app administration and IoT (accident detection system) to address this issue. The system consists of an e-commerce platform and an IoT-powered Accident Detection System. The e-commerce platform enables users to rent automobiles and make payments online, while the Accident Detection System assists car owners in identifying any incidents involving rented vehicles. A Google survey conducted among the IIUM community (consisting primarily of students and staff) revealed that 96% of users and 100% of vehicle owners are in favour of a mobile application for car rentals and the installation of an accident detection system in rental cars. Through simulation, seat belt detection and accident detection have been developed, and future include implementing real-time monitoring using IoT technology to monitor rental compliance, locate vehicles requiring maintenance, and locate stolen vehicles. The proposed system has the potential to make automobile rental services more convenient and secure.

Evolving Towards Mobility-as-a-Service: Drivers and Consequences of Car Subscription Services

ABSTRACT: This study investigates the emergence of car subscription services as a new development in the area of Mobility-as-a-Service (MaaS). Our aim is to explore the drivers of the emergence of car subscription services, analyse its impact on the incumbent manufacturers, and investigate the impact of COVID-19. We adopt a qualitative approach based on in-depth, semi-structured interviews with managers of three car subscription service providers: a leading car manufacturer and two car subscription start-ups. We found three key behavioural and technological trends that drive the emergence and growth of car subscription services and highlighted the various opportunities and risks for the incumbent manufacturers.

Research on the Current Situation and Innovation Development of China's Automotive Aftermarket

This paper mainly studies the current situation and development of China's automotive aftermarket in the post-COVID-19 era. It mainly elaborates from the economic environment, demand environment, technical environment, industrial environment and social environment, so as to reveal the huge growth potential of the automotive aftermarket and provide a reference for formulating the development strategy of the automotive aftermarket. This paper finds that with the increasing number of privately added cars, the market demand for car services is also increasing, and consumers have higher and higher requirements for services, high-quality services are the foundation of after-market services.

Examining Age-Specific Barriers and Facilitators to Research Participation in Underrepresented Americans (P14-6.003)

<h3>Objective:</h3> Determine barriers and facilitators to participation amongst African Americans in observational research in Alzheimer disease and related dementias (ADRD). <h3>Background:</h3> African Americans experience a high burden of ADRD yet are critically underrepresented in ADRD research. Continued lack of representation increases the likelihood that research findings may not generalize to African Americans, including efficacy and safety data from trials of putative ADRD-modifying therapies. <h3>Design/Methods:</h3> An electronic survey asked respondents to rate barriers and facilitators of research participation on a 0–3-point Likert scale. Responses ≥2 corresponded with barriers/facilitators likely to influence participation decisions. Survey questions were developed in partnership with African American community leaders. Survey invitations were distributed through social media advertisements focused within zip codes surrounding our research center. Differences across participants from different age groups (18–44 [n=76]; 45–64 [n=86], 65+ years [n=86]) were evaluated using nonparametric Kruskal-Wallis tests. <h3>Results:</h3> 248/294 completed surveys were from local respondents and were included in analyses (96.8% African American). Across all respondents, a requirement to undergo a diagnostic lumbar puncture was the greatest barrier to participation (median=2.0). Attending weekday visits presented a substantial barrier for individuals 18–44 (median=2.0), but not those aged 44–64 (median=1.5) or 65+ years (median=0; p=0.001). Length of visit (≥2 hours) was a greater barrier in younger (median=2.0) vs older respondents (median=1.0; p=0.001). The ability to attend visits in the local community, on weekends, and having access to a door-to-door car service were substantial facilitators for younger respondents (18–44, median=2.0; 65+, median=0; p=0.001). The option to complete tests at home was a substantial facilitator for 18–64-year-old (median=2.0) but not 65+-year-old respondents (median=0; p=0.001). Compensation for meals/transportation were substantial facilitators across all ages (p&lt;0.05). <h3>Conclusions:</h3> Barriers and facilitators to ADRD research participation varied across the age spectrum. Survey responses may inform age-specific strategies to address disparities in ADRD research participation amongst African Americans <b>Disclosure:</b> Dr. Nissim has nothing to disclose. Ms. Fudge has nothing to disclose. Christian Lachner has nothing to disclose. The institution of Dr. Graff-Radford has received research support from Biogen. The institution of Dr. Graff-Radford has received research support from Lilly. The institution of Dr. Graff-Radford has received research support from Novartis. The institution of Dr. Graff-Radford has received research support from AbbVie. Dr. Graff-Radford has received publishing royalties from a publication relating to health care. John A. Lucas has received personal compensation in the range of $500-$4,999 for serving as an officer or member of the Board of Directors for American Board of Clinical Neuropsychology. Dr. Day has received personal compensation in the range of $5,000-$9,999 for serving as a Consultant for Parabon Nanolabs. The institution of Dr. Day has received personal compensation in the range of $5,000-$9,999 for serving as a Consultant for Eli Lilly. Dr. Day has received personal compensation in the range of $500-$4,999 for serving as an Editor, Associate Editor, or Editorial Advisory Board Member for DynaMed (EBSCO Health). Dr. Day has received personal compensation in the range of $10,000-$49,999 for serving as an Expert Witness for Barrow Law. Dr. Day has stock in ANI Pharmaceuticals. The institution of Dr. Day has received research support from National Institutes of Health / NIA. The institution of Dr. Day has received research support from Chan Zuckerberg Initiative. The institution of Dr. Day has received research support from Alzheimer’s Association. The institution of Dr. Day has received research support from National Institutes of Health / NINDS. The institution of Dr. Day has received research support from Horizon Therapeutics. Dr. Day has received personal compensation in the range of $500-$4,999 for serving as a Presenter at Annual Meeting (CME) with American Academy of Neurology. Dr. Day has received personal compensation in the range of $500-$4,999 for serving as a Content Development (CME) with PeerView, Inc. Dr. Day has received personal compensation in the range of $5,000-$9,999 for serving as a Content Development (CME) with Continuing Education, Inc. Dr. Day has a non-compensated relationship as a Clinical Director with AntiNMDA Receptor Encephalitis Foundation that is relevant to AAN interests or activities.