Organizational Capabilities Research Articles

중소벤처기업의 조직 내부역량 및 외부 환경동태성이 해외진출 결정의도에 미치는 영향 연구 : 해외네트워크 지향성 조절효과 중심

The international expansion of small venture companies is regarded as a crucial strategy for the survival and growth of these firms, particularly as it serves as a motivation for companies with limited resources and capabilities to enter foreign markets. In light of the increasing emphasis on the significance of internationalization for small venture companies within the current business environment, this study aims to identify the key factors influencing the intention to pursue international expansion among domestic small venture companiess. To this end, a research model was established, wherein internal organizational capabilities and external environmental dynamism were treated as independent variables, while international network orientation was considered a moderating variable. A survey was conducted with a total of 264 executives and managerial personnel (CEOs, executives, and department heads) from small venture companies to test the proposed hypotheses. The study first examined the causal relationship between internal organizational capabilities and external environmental dynamism (including market dynamism and technological dynamism) on the intention to engage in international expansion. Secondly, it assessed the moderating effect of international network orientation on the relationship between internal organizational capabilities, external environmental dynamism, and the intention to expand internationally. The findings of this research are as follows: First, internal organizational capabilities (including CEO global orientation, technological capabilities, market information utilization, and investment attraction capabilities) and market dynamism positively influence the intention to pursue international expansion, while technological dynamism was found to have a negative impact. Second, the study demonstrated the importance of international network orientation in moderating the relationship between internal organizational capabilities and the intention to expand internationally, thereby contributing new insights to the existing literature. Based on the results of this study, several implications for enhancing international expansion are proposed. First, the global orientation of the CEO emerges as the most critical factor in the decision-making process for international expansion, highlighting the need for dedicated programs to support CEOs in this endeavor. Second, small venture companies should focus on strengthening their internal organizational capabilities—specifically in terms of human resources, technology, market knowledge, and investment capabilities—while also developing strategies to expand their external networks for successful internationalization. Finally, it is essential for relevant institutions to collaborate in establishing training programs for market experts that are suitable for a knowledge-based society, thereby facilitating the international expansion of small venture companies.

Assessment of Bangus Culture Livelihood Project in Libmanan, Camarines Sur, Philippines

The study assessed the bangus culture as the key livelihood initiative of the FishCORAL project of BFAR-V covering the coastal barangays in Libmanan, Camarines Sur. The assessment focused on identifying the enterprise's inputs, outputs, and outcomes and its economic and social impacts on the project beneficiaries. Interviews, focus group discussions, desk reviews, and field surveys were employed to evaluate the project achievements, including using an adopted model for monitoring and evaluation. Descriptive analysis and mixed methods were applied to data analysis. Five associations take turns running the livelihood enterprise through the circular sea cage located at Barangay Bahao. The beneficiaries encountered challenges, such as the high cost of fuel used in going to and from the project site, especially those coming from far barangays; commercial markets were not yet considered for the product due to insufficient volume of harvest; and the association's need guidance in leadership and business management. Typhoons affected the project during its initial operation. Still, since the household size of the beneficiary families is primarily tiny, it is easier for them to sustain the family's basic needs with incomes from fishing and other alternative sources. The fishing households share the livelihood assets available in the community. The project achievements met the criteria for relevance, coherence, availability, and perceived utility viz-a-viz the business objectives. Recommended measures, organizational capability, support systems, and internal disagreements must be addressed to sustain the Bangus culture livelihood project.

Unveiling the impact of technological innovation and SMEs resilience: the moderating role of firms' social sustainability orientation

PurposeThis study investigates the impact of personal, organisational and innovation capability on technological innovation and further impacts on small and medium enterprises’ (SMEs') performance during uncertainty. Moreover, the moderator role of social sustainability orientation on the relationships of technological innovation, innovation performance and organisational resilience is also examined.Design/methodology/approachA quantitative approach using 524 SME responses and Smart PLS 4.0 are adopted in this research.FindingsThe results indicate a correlation between three types of capabilities with technological innovation and further conversion to organisational resilience. Additionally, social sustainability shows a negative moderating effect between innovation performance and organisational resilience. The research findings advanced the resources-based-view (RBV) by proposing three capability dimensions as platforms for SMEs' innovation success, which later generate resilience possibilities. Specifically highlighted in this study are the personal capabilities of managers, organisational capabilities and innovation capabilities in setting business objectives and resource allocation towards economic and sustainable goals during turbulence and uncertainty.Originality/valueThis study investigates the role of technological innovation and innovation on SME resilience. Notably, we deploy the social sustainability orientation as moderators towards the relationship between technological innovation, innovation performance and SMEs’ resilience. SMEs employing social sustainability orientation might negatively inhibit the translation from innovation performance to SME resilience, providing novel insights into navigating uncertainty in modern business. It has no effect on the relationship between technological innovation and its consequences.

Опыт внедрения информационной системы с технологиями искусственного интеллекта в работу поликлиники для оптимизации организации периодических медицинских осмотров.

Organizing medical examinations for patients with minimal time losses is the most difficult task for an outpatient clinic when creating a New model of a medical organization providing primary health care. Since during medical examinations it is necessary to perform a whole range of works associated with certain sets of actions, the authors developed an information system with technologies of artificial intelligence, which was tested during periodic medical examinations. The purpose of the study is to develop and test an information system with technologies of artificial intelligence that allows balancing the capabilities of a medical organization and the needs of the patient when undergoing periodic medical examinations. Materials and methods. The tool for solving this problem was an artificial intelligence platform based on the principle of decision making by controlling the positions of attractors in the state space of the Hopfield neural network, which was built into the medical information system using HL7 FHIR. Results. The result of the work was the “Smart Clinic” project, which provides for the creation of an information system with technologies of artificial intelligence for routing patients during periodic medical examinations. The information system provided dynamic routing of patients in real time with the construction of the shortest trajectory and minimal movement across the floors of the building, based on current information about the workload of specialists and the duration of each stage of the examination. Conclusions. The use of an artificial intelligence information system in the outpatient clinic made it possible to reduce the average duration of a patient’s trajectory during a periodic medical examination by 45%, the average waiting time for an appointment – from 7 minutes to 3 minutes, and the total time for undergoing a preventive examination – from 200 to 150 minutes. This made it possible to increase the number of periodic medical examinations per year by 1.5 times, and the level of patient satisfaction reached 95%.

The Duality of Technological Innovation and Dynamic Capabilities: The Micro-Foundation of China's Construction Machinery Industry's Rise up the Global Value Chain

In the context of global value chain reconstruction, Chinese construction machinery enterprises are facing the dual challenges of technological innovation and global competitiveness improvement. Based on organizational learning theory and dynamic capability perspective, this study constructs a theoretical framework of dual integration of technological innovation (exploratory innovation and pioneering innovation) and dynamic capability, and explores its impact mechanism on the global value chain upgrading of Chinese construction machinery enterprises. The study adopts a mixed research method, combining large-scale patent data analysis and in-depth case study, and constructs a longitudinal data set of 146 Chinese construction machinery enterprises from 2005 to 2022. By using structural equation modeling, dynamic panel regression and machine learning algorithms, this study reveals the following main conclusions: (1) The relationship between technological innovation duality and the global value chain position of enterprises is inverted U-shaped, and there is an optimal equilibrium point; (2) Dynamic capabilities partially mediate the relationship between technological innovation duality and global value chain climbing, among which absorptive capacity and reconstruction capacity are particularly critical; (3) The degree of internationalization of enterprises positively moderates the impact of technological innovation duality on dynamic capabilities; (4) The quality of the institutional environment moderates the relationship between technological innovation duality and dynamic capabilities, and a high-quality institutional environment strengthens the positive relationship between the two. The theoretical contributions of this study are: (1) it expands the global value chain theory and incorporates the duality of technological innovation into the analytical framework; (2) it reveals the mediating mechanism of dynamic capability theory in innovation and value chain climbing, enriching the dynamic capability theory; (3) it provides new empirical evidence for organizational learning theory and clarifies the dynamic process of exploration and utilization equilibrium. At the practical level, the research results provide guidance for engineering machinery companies to formulate innovation strategies and enhance global competitiveness, and also provide a basis for the government to formulate industrial upgrading policies. Future research can further explore the long-term evolution path of technological innovation duality and its differences in cross-cultural contexts.

University-business linkages influence on international business competence: An in-service training perspective

Firms often rely on the skills and mindsets of individual employees and managers rather than on organizational structures and capabilities to execute entrepreneurial activities. These individual-level factors, which may originate from educational and business experiences, also support the development of international business competencies when firms engage in international operations. Accordingly, this study investigates educational collaborations in university-business linkages that influence international business competence at the individual level. Survey data were collected from 489 in-service-trained business executives pursuing (Executive) Master of Business Administration degrees while concurrently holding supervisory and managerial responsibilities in firms in Ghana. Factor analysis revealed four dimensions of educational collaborations in university-business linkages. Results from hypothesis testing, conducted using covariance-based structural equation modeling (CB-SEM), indicate that the diversity and internationality of study content and research dimensions positively and significantly influence these executives' global mindset, entrepreneurial orientation, and international marketing skills in performing foreign business operations. Similarly, interactions with international resource persons positively and significantly influence the executives' global mindset and international marketing skills. However, while participation in international affairs shows positive effects, these are not statistically significant. We discuss these findings and highlight their implications for developing international human capital through a university-business educational collaboration framework useful for executives, business schools, academics, and global higher education development partners.

GreenCompass - A self-assessment tool for fostering integration of green skills

In today's ever-evolving landscape, fostering green skills emerges as a paramount endeavour, a beacon of progress towards a green(er) future. Within this transformative journey, this paper unveils a blueprint for organizations and institutions seeking to embrace a green future. The Self-Assessment Tool, GreenCompass, emerges as a pivotal cornerstone of this research, designed to quantitatively assess the green innovation capabilities of VET organizations. This tool offers a comprehensive view of an organization's readiness and potential for fostering green skills for green innovation. The paper further unveils the insights garnered from the extensive pilot-testing of the GreenCompass across diverse geographical regions and within various types of vocational education and training institutions, validating its applicability for a broad spectrum of settings. In the last part, the paper emphasizes the creation of an environment, a nurturing environment wherein green skills can thrive. It's a conceptual framework dedicated to facilitating the growth of a sustainable and green mindset, in alignment with the evolving dynamics of the green transition. This journey underscores the significance of a comprehensive methodology, one that begins with self-assessment, evolves through empirical validation, and culminates in the establishment of an environment to nurture green innovation. Ultimately, this multifaceted approach propels organizations towards a future characterized by innovation, sustainability, and an un-wavering commitment to a greener, more eco-conscious world.

A listening model of venture growth: entrepreneurs' listening abilities and ventures' listening capabilities

While we understand the importance of entrepreneurs listening to stakeholders, we lack a sufficient theory-driven understanding of why some entrepreneurs and their ventures can listen to their stakeholders more effectively than others. We offer a listening model of venture growth based on listening theories and the literatures on new ventures and capability development. Listening is initially facilitated by entrepreneurs' cognitive and behavioral processes, but continued venture growth creates a paradox for entrepreneurs. Listening to stakeholders may also deplete entrepreneurs' personal resources, diminishing their listening capacity. This paradox can be overcome by generating their ventures' listening capability—behavioral routines and attention structures for listening—enabling them to acquire and interpret quality information from stakeholders more effectively to build or adapt the capabilities necessary for venture growth. The ventures' listening capability acts as a dynamic capability, which itself can be dynamic. This listening model of venture growth contributes to the entrepreneurship literature on stakeholders, entrepreneurs' abilities, and ventures' capabilities and dynamic capabilities. Executive summaryEntrepreneurs need to acquire resources from stakeholders to create and grow their ventures. Therefore, stakeholder enrollment is a critical task for entrepreneurs. The predominant research on stakeholder enrollment has been on entrepreneurs' overt behaviors to secure the support of stakeholders—a unidirectional communication pattern in which entrepreneurs communicate to audiences and stakeholders listen to and decide whether to commit their resources to ventures. However, entrepreneurs need to communicate and listen to their stakeholders. Although scholars recognize the importance of entrepreneurs listening to stakeholders, we lack sufficient understanding of why some entrepreneurs and their ventures can listen to their stakeholders more effectively than others and thus acquire and use stakeholder support critical for venture growth. Therefore, we ask, Why are some entrepreneurial actors more effective at listening to stakeholders than others?To address this question, we integrate theories of listening and the literatures on new ventures and the creation of organizational capabilities to develop a listening model of venture growth. This model explains the importance and the limitations of entrepreneurs' listening ability in acquiring and interpreting stakeholder information for venture growth. Venture members can learn from and formalize entrepreneurs' listening ability to build ventures' listening capability, which overcomes the entrepreneurs' listening limitations. Ventures' listening capability includes acquiring and interpreting stakeholder information to inform and/or change additional capabilities critical for venture growth.Specifically, the model begins with communication from stakeholders to an entrepreneur and their venture. The entrepreneur engages cognitively in listening to the stakeholders' communication and acquiring and interpreting this stakeholder information. The entrepreneur also listens behaviorally, providing back-channeling that encourages the stakeholders to share more high-quality information. The entrepreneur's listening ability can enhance and change the venture's capabilities. However, the entrepreneur's ability to notice and interpret stakeholder information is limited. Other venture members can learn the entrepreneur's cognitive and behavioral listening to represent an organizational-level listening capability. This listening capability is reflected in the venture's routines and attention structures.The venture's listening capability can build and adapt the venture's nonlistening capabilities. The venture's capabilities drive venture growth. Because the listening capability generates and enables the interpretation of more high-quality stakeholder information, the venture can use this information to change its capabilities to obtain or maintain a tight fit with a changing environment. In doing so, the venture's listening capability represents a dynamic capability—listening can change the venture's capabilities.As the venture grows, the strain on the entrepreneur's listening ability further constrains the entrepreneur as a source of information for building and adapting the venture's capabilities. Venture growth also stretches the venture's listening capability, leading to changes in this listening capability and thus building and adapting the venture's nonlistening capabilities for subsequent venture growth. Venture growth can also lead to an increase in stakeholders and, thus, more stakeholder information to be noticed and interpreted by the venture's listening capability and to adapt the venture's nonlistening capabilities if necessary.With this work, we make three primary contributions to the entrepreneurship literature: We provide theoretical insights into (1) the workings of entrepreneurs' listening ability for promoting venture growth; (2) entrepreneurs' learning from their listening ability and formalizing this ability into organizational capabilities, which is critical for information to enact nonlistening capabilities for venture growth; and (3) a venture's listening capability as a dynamic capability.

The impact of artificial intelligence on green innovation efficiency: Moderating role of dynamic capability

Environmental concerns have intensified the focus on sustainable innovation, with artificial intelligence (AI) emerging as a potential driver. However, the relationship between AI adoption and green innovation efficiency, particularly in emerging economies, remains unclear. This gap is crucial to address as it could reveal pathways to enhance sustainable development in rapidly growing markets. Here, we investigate how AI impacts green innovation efficiency in Chinese firms and examine the moderating effects of dynamic capabilities. Using panel data from 26,117 firm-year observations of Chinese A-share listed companies (2008–2022), we employ a novel text-based measure of AI adoption and assess green innovation efficiency through patent applications and R&D expenditure. Our findings reveal a significant positive relationship between AI adoption and green innovation efficiency, with dynamic capabilities enhancing this effect. The impact is stronger in non-state-owned and high-tech firms. These results demonstrate AI's potential as a catalyst for sustainable development and highlight the importance of organizational capabilities in realizing these benefits. Our study contributes to the evolving discourse on technology-driven sustainability, providing insights for both theory and practice in leveraging AI for green innovation in diverse economic contexts.

Examining the relationship between organizational capabilities and business sustainability among start-ups: a dynamic capability view

Purpose Start-ups require a competitive advantage to integrate sustainable practices and develop organizational capabilities to thrive in dynamic business environments. However, implementation of these practices presents several ethical challenges. This study aims to quantify the influence of organizational capabilities (information technology capabilities and organizational virtues) on start-ups' competitive advantage and readiness to implement environmental, social and governance practices. Design/methodology/approach This study employed a survey design, and data were collected from 320 start-up founders and/or managers in India. The data were analyzed using Smart PLS 4.0. Findings The findings suggest that organizational capabilities, including information technology capabilities and organizational virtues, play an important role in enhancing start-ups' competitive advantage and readiness to implement sustainable practices. Dynamic capability mediates these relationships, while entrepreneurial orientation moderates the relationship between organizational virtues and dynamic capability. Practical implications This study has significant implications for organizations implementing sustainable business practices through the development and nurturance of organizational virtues and information technology capabilities. The study is also useful for leaders, managers and entrepreneurs in training and development, managing tradeoffs and maintaining important organizational capabilities to establish a balance between people’s concerns, the environment and profits. Originality/value Few studies have examined the role of organizational capabilities, sustainable business practices and competitive advantage in the context of start-ups. This study contributes to the literature on sustainable entrepreneurship and organizational capabilities.

Strategic Adaptation to Environmental Volatility: Evaluating the Long-Term Outcomes of Business Model Innovation

In a period, when the risk of environmental distortions becomes higher and more unpredictable, business struggle to carry on or even stay in business is obvious, unless they are able to adjust their strategies properly. This paper takes business model innovation as the primary strategic response to environmental turbulence into account. Through an advanced empirical methodology, this study looks at the long-term results of diverging businesses from various industries moving toward a cutting edge adaptation plot instead of those that contended for the simple replication of those that already existed. The analysis, first and foremost, demonstrates significant disparities in prosperity rates, which may be attributed to interplay of evolving business strategies and market dynamics along with organizational resources and capabilities. In addition to this, the document presents strategic foresight and the imperative of agility as a means of creating a platform where innovation and sustainable growth are realizable. The results provide a detailed framework for CEOs, owners and politicians, underscoring the imperative of avant-garde techniques that will enable them to adapt effectively to the continuously evolving market environment.

The influence of deans’ transactional leadership behaviors on research productivity in public universities: The mediating effect of workplace learning capability

This study examined the effect of transactional leadership behaviors on research productivity in public universities, with organizational learning capability serving as a mediating factor. A quantitative research approach focusing on correlational design was utilized. Data were collected through a survey questionnaire administered to 519 respondents. Both measurement and structural model analyses were conducted, with deans, colleges, and individual academics serving as units of analysis. The findings revealed that deans’ contingent reward leadership behaviors significantly and positively influenced the research productivity of academics and colleges, even when controlling for workplace learning capability. Furthermore, the study demonstrated that deans’ contingent rewards and active-by-exception behaviors significantly and positively impacted workplace learning capability, accounting for 44.5% of the variance, with moderate and small effect sizes, respectively. Additionally, organizational learning capability exhibited a significant positive effect, explaining 54% of the variance in research productivity and demonstrating a moderate effect size, which indicates an unexplained variance of 46%. Bootstrapping tests confirmed that workplace learning capability partially and fully mediates the relationship between deans’ transactional leadership behaviors and research productivity. Consequently, it is imperative for college deans to enhance their contingent reward leadership behaviors and foster workplace learning capabilities to maximize their impact on research productivity.

Enhancing organizational performance through HR analytics capabilities: mediating influence of innovative capability and moderating role of technological turbulence

This research aims to emphasize on Dynamic Capability View and Human Capital Framework to analyze the effect of HR Analytics capabilities on organizational performance with innovative capability as a mediator. Further, the study will evaluate the role Technological Turbulence as a moderator. An empirical test utilizing a sample of 418 Indian HR professionals through structural equation modeling and Artificial Neural Network (ANN) was conducted. The findings illustrates that HR Analytics capabilities (intangible resources, human skills and tangible resources) have a significant impact on organizational performance. Innovative capability acts as a significant mediator between HR analytics capabilities and organizational performance. The relationship between organizational performance and innovative capability is positively moderated by technological turbulence. Further the mediated moderation impact of Innovative capability and Technological turbulence was significant between HR analytics capabilities and organizational performance. This research makes recommendations for HR directors and executives on how to effectively utilize their resources while keeping innovation in mind. The influence of technological turbulence encourages organizations to innovate and enhance business performance.

Digital transformation and organizational restlessness.

In modern society, organizations are expected to be increasingly flexible and adapt to constantly changing environments. While such flexibility is often considered a positive trait of organizations, the risks of continuous organizational change are often overlooked. Against this background, we argue that continuous, multiple and uncoordinated organizational change can lead to a state we define as "organizational restlessness" and a loss of the benefits of stable structures. Paradoxically, it is even possible that organizational restlessness reduces the capability of organizations to planfully introduce specific and highly desirable changes, such as those related to digital transformation. Using qualitative data from interviews and participant observations, we analyze a large German public administration and identify three sources of organizational restlessness: the innovation imperative of modern society, changes in political leadership as a result of democratic elections and the bureaucratic principle of personnel rotation. While barriers to digital transformation are often explained by bureaucratic rigidity, we show that also constant uncoordinated change hinders sustainable digital transformation. Our paper thus contributes to an enhanced understanding of organizational continuity and disruption, as we show that both are needed to digitalize organizations further.

The Role of Middle Management in Building Sustainability Competitive Advantage Through Organization Capability in District Hospitals Banyuwangi: Cross Level Analysis Approach

In the competitive healthcare industry, organizations, including hospitals, strive for sustainable advantages. Key to this is organizational capability, managing resources, processes, and innovation toward strategic goals. This study analyzes how middle management involvement affects these capabilities. Conducted in Banyuwangi's hospitals, it employed a descriptive cross-sectional method, using literature, observation, and questionnaires. Data analysis via SEM PLS showed middle management involvement and autonomy positively influence organizational capabilities. Competency intensity mediates this relationship. Organizational capabilities also positively impact sustainable competitive advantage. Inertial organizations mediate capabilities towards this advantage. These findings highlight the critical role of middle management in enhancing organizational capabilities for sustainable competitiveness in the healthcare sector.

Exploring the Association Between Knowledge Management and Innovation Capability in R&D Centers

Businesses striving to survive in today's highly competitive market conditions are continuously trying to utilize innovation related strategies to sustain their position and competitiveness. Knowledge management, on the other hand, has been shown to have a significant influence on the innovation capability of the organization. Thus, the aim of this study is to examine the relationship between knowledge management practices and innovation capability in research and development (R&D) centers operating in Istanbul and Kocaeli / Turkiye through an empirical study. The data used in the study was collected from the managers of R&D centers using a web-based questionnaire, as well as face-to-face meetings. A complete census method was used as the sampling technique, and 220 R&D center managers in the region were contacted. Among the managers contacted, only 182 managers provided data and were included in the study. Multiple hierarchical regression analysis was used to analyze the data obtained. As a result of the analyses, it is found that the knowledge acquisition dimension has a significant positive relationship with the learning capability, production capability, marketing capability and strategic planning capability. In addition, the results revealed that storing and sharing knowledge have significant and positive relationship with production capability, and transforming knowledge has a significant and positive relationship with both marketing and organizational capability. In particular, it is concluded that knowledge acquisition and sharing are important in terms of learning, production, marketing and strategic planning dimensions of innovation capability specifically in R&D centers.

A Systematic Review of Transformational Leadership's Influence on Employee Readiness for Change in Chinese Organizations

This paper explores the impact of transformational leadership on employees' readiness for change in Chinese organisations through a systematic literature review. The findings suggest that transformational leaders significantly increase employees' acceptance of organisational change through visionary motivation, intellectual inspiration, personalised care and morale boosting behaviours. The internal mechanisms of such influence include fostering a climate of trust, empowerment, and role modelling. However, China-specific cultural factors such as collectivism, respect for authority, and pursuit of harmony play an important role in moderating the relationship between transformational leadership and employees' readiness for change. At the same time, the study identifies challenges to the implementation of transformational leadership in Chinese organisations, such as traditional hierarchies and patriarchal leadership concepts. A series of strategies, including leadership development programmes, building a participatory organisational culture, and using digital platforms, are proposed to enhance the effectiveness of transformational leadership and increase employees' readiness for change. This study provides new insights into the mechanisms of transformational leadership in Chinese organisational contexts and has important theoretical and practical implications for enhancing organisational change capability.

The Impact of Organizational Resources on Organizational Agility in Hospitality Industry: A Dynamic Capabilities Approach

ABSTRACTThe present study investigates the relationship between organizational resources (financial, social, and technological capital) and dynamic capabilities development in crises periods. Through quantitative research, a theoretical framework that is based on resource‐based view and dynamic capabilities view is validated for the first time in the hospitality industry. In practice, it is explored whether the hospitality firms—based on their own resources—can develop the dynamic capability of organizational agility that enables them to cope with turbulent and unstable environments. The empirical research was conducted with the sample of 502 hospitality firms in Greece during the COVID‐19 era. The findings confirm that financial and technological capital have a positive influence on the development of agility‐related dynamic capabilities, and specifically market capitalizing agility and operational adjustment agility, for the hospitality industry during turbulent periods. Instead, social capital has a negative and no effect respectively on these two dynamic capabilities.

Improving the Individual Contextual Performance of Industrial Enterprises in Oman via Harmony between the Pillars of Organisational Knowledge Capabilities

Improving the Individual Contextual Performance of Industrial Enterprises in Oman via Harmony between the Pillars of Organisational Knowledge Capabilities

Optimizing Response Rates to Examine Health IT Maturity and Nurse Practitioner Care Environments in US Nursing Homes: Mixed Mode Survey Recruitment Protocol.

Survey-driven research is a reliable method for large-scale data collection. Investigators incorporating mixed-mode survey designs report benefits for survey research including greater engagement, improved survey access, and higher response rate. Mix-mode survey designs combine 2 or more modes for data collection including web, phone, face-to-face, and mail. Types of mixed-mode survey designs include simultaneous (ie, concurrent), sequential, delayed concurrent, and adaptive. This paper describes a research protocol using mixed-mode survey designs to explore health IT (HIT) maturity and care environments reported by administrators and nurse practitioners (NPs), respectively, in US nursing homes (NHs). The aim of this study is to describe a research protocol using mixed-mode survey designs in research using 2 survey tools to explore HIT maturity and NP care environments in US NHs. We are conducting a national survey of 1400 NH administrators and NPs. Two data sets (ie, Care Compare and IQVIA) were used to identify eligible facilities at random. The protocol incorporates 2 surveys to explore how HIT maturity (survey 1 collected by administrators) impacts care environments where NPs work (survey 2 collected by NPs). Higher HIT maturity collected by administrators indicates greater IT capabilities, use, and integration in resident care, clinical support, and administrative activities. The NP care environment survey measures relationships, independent practice, resource availability, and visibility. The research team conducted 3 iterative focus groups, including 14 clinicians (NP and NH experts) and recruiters from 2 national survey teams experienced with these populations to achieve consensus on which mixed-mode designs to use. During focus groups we identified the pros and cons of using mixed-mode designs in these settings. We determined that 2 mixed-mode designs with regular follow-up calls (Delayed Concurrent Mode and Sequential Mode) is effective for recruiting NH administrators while a concurrent mixed-mode design is best to recruit NPs. Participant recruitment for the project began in June 2023. As of April 22, 2024, a total of 98 HIT maturity surveys and 81 NP surveys have been returned. Recruitment of NH administrators and NPs is anticipated through July 2025. About 71% of the HIT maturity surveys have been submitted using the electronic link and 23% were submitted after a QR code was sent to the administrator. Approximately 95% of the NP surveys were returned with electronic survey links. Pros of mixed-mode designs for NH research identified by the team were that delayed concurrent, concurrent, and sequential mixed-mode methods of delivering surveys to potential participants save on recruitment time compared to single mode delivery methods. One disadvantage of single-mode strategies is decreased versatility and adaptability to different organizational capabilities (eg, access to email and firewalls), which could reduce response rates. DERR1-10.2196/56170.