Business Units Research Articles

Acknowledging the role of loss in facilitating employee transition in a partial business acquisition

PurposeThe purpose of this paper is to explore the experience of a cohort of staff who transferred from a medium-sized Irish pharmaceutical company to a US multinational, while remaining in the same building as their original employers and colleagues. It highlights the role of acknowledging loss when facilitating employee transition and the co-development of a communication and integration strategy in transitioning to a new organisation.Design/methodology/approachAn exploratory qualitative case study captures the experiences of the senior manager responsible for the business unit transition and a cohort of 32 employees who moved to the US multinational. Conversations between the senior manager (author three) and his academic peers (authors one and two) trace the experience of this team as they transitioned to the new organisation.FindingsInsights are offered through the transition journey – from the unofficial partial-acquisition offer through to the due diligence period and onto the subsequent implementation of the communication and integration strategy. Findings exhibit a co-developed a communication and integration strategy, revealing a largely successful initial integration of the team into the new organisation.Originality/valueThe paper offers a first-hand account of the steps taken in a successful employee transition to a new organisation following a partial acquisition. It describes how acknowledging loss is a valuable first step in the transition process, enabled by the design and adoption of a co-created communication and integration strategy.

EDI&S SO04 Accuracy of Outsourced Radiology Reports in Emergency Surgical Care; Do they provide a high-quality cost-effective service?

Abstract Background Computed Tomography (CT) scans play a crucial role in emergency surgical care enabling proper management and prompt decision making. In our study we aimed to compare abdominal CT scan reports created by inhouse radiologists to those created by outsourced radiology reporting service for patients admitted with acute surgical pathologies. The study also looked at the impact of the reporting style (free text or structured format) on the quality of scan reports. Method The study was conducted in a busy general surgery unit located in the North West of England. Patients who were admitted acutely under the surgical specialty and had abdominal CT scans over a period of three months from August 2023 to October 2023 were included. Patients who were admitted following trauma or had non abdominal CT scans have been excluded. Statistical analysis was conducted to compare inhouse radiology reports to outsourced ones. Scan reports were thoroughly scrutinised to identify whether they included all relevant information needed and whether they were written in structured or free text format. Results A total of 192 patients were identified with a median age of 59 years. Outsourced radiology reports were found to be significantly underreporting comments on the biliary system (OR=0.369, P=0.046), spleen (OR=0.414, P=0.044), kidneys (OR=0.354, P=0.027), lymph nodes (OR=0.412, P=0.011), mesentery and peritoneum (OR=0.364, P=0.004), vasculature (OR=0.381, P=0.002), bones and soft tissues (OR=0.273, P=0.003), as well as lung bases (OR=0.300, P=0.009). Structured format was found to outperform free text style on comments on spleen (OR=8.064, P=0.044), adrenals (OR=8.468, P=0.039), mesentery and peritoneum (OR=4.618, P=0.000), as well as bone and soft tissues (OR=9.295, P=0.031). Conclusion CT scans reported by outsourced radiology service were found to be significantly underreporting certain key elements. Additionally, free style reporting format was found to miss some crucial aspects of abdominal scan reports. That adds further challenges to clinicians assessing and managing acute surgical patients. Further studies auditing different outsourced companies are recommended to ensure patients are provided with high-quality cost-effective emergency service.

OGC SO27 - Management of oesophageal defects with Microtech VAC stents (MVS): A single centre case series

Abstract Background Oesophageal defects following cancer resection, dilatation or Boerhaave’s syndrome are increasingly managed with endoscopic approaches. Surgical management is associated with high morbidity and mortality. Pigtails stents (PS), oesophageal stents and negative pressure therapy (eso-sponge) have all been described with variation in efficacy. Microtech VAC stents (MVS) have emerged as a means of providing an oesophageal luminal stent and negative pressure to the mediastinum. Method Between June 2023 to June 2024, 19 MVS have been used in four patients with transmural oesophageal defects. Two patients had anastomotic leak (one was a quaternary referral) following Ivor Lewis Oesophagectomy. One patient had a perforation from a dilatation of a gastro-jejunostomy anastomotic stricture post-gastric bypass at another centre, then admitted as an emergency. One patient had Boerhaave’s syndrome. Results Four patients were treated with MVS. In two patients, one post dilatation perforation and one with Boerhaave’s, one MVS was sufficient to resolve the mucosal defect after seven and 11 days respectively. The other two patients with anastomotic leak required seven and 10 MVS respectively. In these patients MVS and antibiotics controlled mediastinitis, but did not completely resolve the mucosal defect. For chronic leak management MVS were exchanged for PS to enable ambulatory care. No complications with MVS changes within seven days. One patient had ingrowth of mucosa into the MVS after 11 days, but was successfully removed. Conclusion MVS therapy has been demonstrated to be safe and feasible in the management of oesophago-gastric perforations in a UK centre. Exchange of VS every 5-7 days does have additional burden to a busy endoscopy unit. No adverse events were observed.

THE INFLUENCE OF ORGANIZATIONAL CULTURE, WORK MOTIVATION, AND COMPETENCE ON EMPLOYEE PERFORMANCE AT XYZ STORE IN BATAM

This research examines the influence of organizational culture, work motivation, and competence on employee performance at XYZ Store in Batam. Since 2004, XYZ Store has operated a stationery retail business unit and has expanded into eight branches, which are currently distributed across Batam City. The sampling method employed was purposive sampling. Data collection was conducted using a questionnaire distributed to 71 employees at XYZ Store. The research findings indicate that organizational culture has a significant impact on the performance of XYZ Store employees; work motivation significantly influences the performance of XYZ Store employees; competence has a significant effect on the performance of XYZ Store employees; and simultaneously, the three variables have a positive and significant effect on the performance of XYZ Store employees, with R2 is 0.911, which indicating that the independent variables has influenced 91.1% to dependent variable. The remaining 8.9% is influenced by other factors that were not examined in this study.

Financial Management Model in Realizing the Economic Independence of Islamic Boarding School

Islamic boarding schools are non-profit organizations. In its development, Islamic boarding schools are not only institutions that only concentrate on tafaqquh fiddin, but also develop businesses in order to realize economic independence, so that Islamic boarding schools do not depend on other institutions or on student contributions. However, the problems faced are, first, how is the financial management pattern applied in order to realize the economic independence of Islamic boarding schools? second, what are the forms of economic independence of Islamic boarding schools that have been realized? This study uses a qualitative approach with a case study type. This study took the object at PP. Manbaul Ulum Wonosari Bondowoso. Data were collected using observation, interview and documentation techniques. Data were analyzed using the flow model stages from Miles and Huberman. The data validity test used triangulation of sources, techniques and time. So that the results obtained, first, that the financial management model of Islamic boarding schools is directly led by the Kiai, the management is handed over to trusted administrators. There is a planning process through budgeting, implementation, supervision and evaluation. The decision maker is the Kiai as the central leader of the Islamic Boarding School. Second, the form of economic independence of Islamic boarding schools is realized through the formation of business units such as banner printing, photocopying business, book store, uniform store, grocery store, santri cooperative, food stall/canteen, stationery store, reception decoration, and Ambarsa Mart. The profit from these businesses is managed for the needs of the Islamic boarding school. So, economically the Islamic boarding school has independence.

Green Innovation for Enhanced Competitiveness and Financial Performance: A Study of Ultra-Micro and Micro Craft Businesses in Indonesia

This study investigates the relationship between green innovation, competitiveness, and financial performance in ultra-micro and micro craft businesses in West Java, Indonesia. Using a quantitative exploratory approach, data were collected via structured surveys from 403 craft business units, involving both business owners and managers. The survey employed a Likert scale to assess green innovation, competitiveness, and financial performance. Partial least squares structural equation modeling (PLS-SEM) was used to analyze the data. The findings reveal that business competitiveness mediates the impact of green innovation on financial performance. However, green innovation has no significant effect on financial performance. Additionally, business size significantly moderates the relationship between competitiveness and financial performance, with larger businesses better able to leverage competitive advantages for financial success. The study recommends that craft businesses invest in sustainable practices and scale up operations to enhance their competitiveness and achieve long-term financial growth. These insights are valuable for policymakers and business owners alike.

Pendampingan Usahatani Jagung Pakan dan Kedelai Edamame pada Ponpes Nurul Muhibbin, Kalimantan Selatan

Routine assistance to several Islamic boarding schools, including the Nurul Muhibbin Halong Islamic Boarding School, is the Adaro Santri Sejahtera (PASS) Program. This program focuses on skill development so that besides having religious knowledge, students are also expected to know about entrepreneurship. This mentoring activity is a form of Community Service (PkM) for Lambung Mangkurat University (ULM) as a driving effort to develop a business unit for cultivating and marketing community agricultural products, such as feed corn and organic edamame. This activity is also aimed at making Islamic boarding schools more prosperous, independent, and advanced in learning religious knowledge and providing students with knowledge and skills in agribusiness to become independent people. This activity was carried out for four months (August‒December 2021) at the Nurul Muhibbin Islamic Boarding School, Halong District, Balangan Regency, South Kalimantan, with a target number of participants of 20 people. The method used in this activity is a classical and individual approach. The classical approach was taken when providing theory regarding the introduction of feed corn cultivation and organic edamame, while the individual approach was taken when filling out the questionnaire. This service activity produces elements of Islamic boarding school students, caregivers, and congregation farmers who have knowledge, understanding, and skills in intensive feed corn and organic edamame cultivation. This is essential capital for the Islamic boarding school to continue and develop farming to create an independent Islamic boarding school.

Strategy for Developing Village-Owned Enterprises (Bumdes) in Pulau Tiga Village, Pulau Tiga Barat District, Natuna Regency

Efforts to realize village independence can be done through village economic institutions known as Village-Owned Enterprises (Bumdes). As mandated by Law Number 6 of 2014 concerning Villages, villages are expected to be able to create village independence through various village-scale programs and activities and local wisdom. One of the Bumdes in Pulau Tiga Barat District that is expected to be able to improve the village economy is Bumdes Karya Muda Mandiri Pulau Tiga Village by developing various business units including water business units, rental business units and trade business units. The purpose of this study is to analyze how the development strategy of Village-Owned Enterprises (Bumdes) in Pulau Tiga Village, Pulau Tiga Barat District, Natuna Regency in an effort to realize village independence and improve community welfare, as well as identify obstacles/barriers in the development of the Bumdes. The type of research used in this study is descriptive qualitative using the phenomenological type. The data sources used are primary and secondary data. The data collection techniques used are observation, interviews and documentation. The data analysis techniques used in this study are Data Reduction, Data Presentation and Conclusion Drawing. The results of the study found that: 1) The organizational strategy is good but not yet optimal, seen from the programs implemented that meet the criteria stated in the Bumdes vision and mission, but the objectives of Bumdes are still not understood by the community. 2) The program strategy carried out cannot be said to be optimal because several programs have been prepared but not all programs have been realized due to budget constraints. 3) The resource support strategy also cannot be said to be good, and 4) The Institutional Strategy has not been fully implemented. So it can be said that the Karya Muda Mandiri Bumdes Development Strategy in Pulau Tiga Village, West Pulau Tiga District is good but not yet optimal. The results of this study provide recommendations to the Pulau Tiga Village Government and the Karya Muda Mandiri Bumdes Management to maximize socialization of the Bumdes program to the Community and improve the ability of Bumdes Management in developing Bumdes by prioritizing deliberation in making planning and policies.

The Role of Service Quality in Improving Customer Satisfaction: A Study in the Hospitality Business of University

This research aims to analyze the dimensions of Service Quality, analyze service attributes, and analyze the influence of Service Quality on Customer Satisfaction at the Hospitality Business. Universitas Terbuka (UT), as a State University with Legal Entity (SU-LE) in Indonesia, operates various business units, including hospitality services such as guesthouses and meeting facilities. This research focuses on analyzing the service quality and customer satisfaction within these hospitality services of UT. UT aims to improve non-tuition revenue streams through its business operations, making the quality of its hospitality services a crucial aspect of its overall performance. Respondents who completed this study were as many as 379 customers of guesthouses and meeting facilities. The data used in this study is primary data sourced from questionnaires distributed to customers. The research methods used are gap analysis, IPA analysis, and the Structural Equation Model. The variables that influence customer satisfaction are tangible and responsiveness variables, while the variables reliable, assurance and empathy do not influence guest house UT customer satisfaction. This research contributes to the attributes of service quality and customer satisfaction in a state university hospitality business. This study is an exploration of each customer's preferences regarding perceived satisfaction and the level of importance expected for the services provided by hospitality businesses.

Kontribusi Badan Usaha Milik Desa (BUMDes) Syariah dalam Meningkatkan Pendapatan Asli Desa (PADes) Desa Bangun Seranten Kecamatan Muara Tabir Kabupaten Tebo

The aim of this research is to determine the process of managing BUMDes Berkah Abadi's funds in PADes, the contribution of BUMDes Berkah Abadi in improving PADes, and the obstacles and solutions for BUMDes Syariah Berkah Abadi in its contribution to PADes. The method used in this research is qualitative. The results of this research show that the contribution of BUMDes to PADes is the activity process in an effort to design interactions between BUMDes and the Village Government so that they can distribute PADes well and create the ability of BUMDes with their business units that sell palm oil fertilizer to increase PADes, namely, by designing BUMDes in interaction. village government every month or every three months, BUMDes provides reports on BUMDes activities.

Portfolio location-related decisions: do proximities matter?

PurposeThis paper aims to examine the relationships between how family owners perceive different aspects of proximity to their territory of origin and the location-related decisions of family business portfolios.Design/methodology/approachBy using the data collected from 112 family business portfolios (FBP), the authors carry out an empirical analysis to test the proposed hypotheses. The results are robust across a battery of robustness analyses performed by the authors.FindingsThe analysis reveals a heterogeneous relationship between the different dimensions of proximity and the maintenance and location of portfolio business units. Specifically, we reveal that entrepreneurial families’ social and institutional proximities to their founding territory have a positive influence on their decisions related to investing and maintaining their business portfolio.Originality/valueThese findings open the black box of how business decisions are affected by how business owners perceive their contexts, providing new insights into how corporate decisions in understudied business organisations, business groups, are shaped by the ownership’s proximity to territories.

The Effect of Ambidextrous CIO Leadership on Strategic Alignment Through Knowledge Integration Mechanisms

Information technology (IT)-business alignment continues to be a challenge for businesses. A potential reason may be the absence of relevant IT leadership capable of engaging IT and business units in a way that leads to alignment. Based on the knowledge integration view of organizations and the strategic leadership literature, we propose a model linking chief information officer (CIO) leadership style to IT-business alignment. We examine how ambidextrous CIO leadership behavior influences IT-business alignment through knowledge integration mechanisms, namely mechanisms that develop shared domain knowledge between IT and business specialists and mechanisms for collaborative integration of specialized IT and business knowledge. Analysis of cross-industry data collected from CIOs, top management team members, and IT specialists indicates that CIOs who can display both transformational and transactional leadership promote these mediating mechanisms. Moreover, the results show that these mechanisms have a substitutive effect, in that the effect of one mechanism diminishes when the other exists at a high level.

Model Pengelolaan Ekonomi Pesantren dalam Mewujudkan Kemandirian Ekonomi di Pondok Pesantren Tanwirul Islam Sampang

Pesantren economics is an economic concept where pesantren manages and develops businesses with various innovations that can specifically benefit Islamic boarding schools and benefit the community in general in realizing economic independence. The purpose of this study is to find out the economic management model of the pesantren applied by the Tanwirul Islam Sampang Islamic boarding school and to find out the challenges faced by the Tanwirul Islam Sampang Islamic boarding school in managing the pesantren economy to realize economic independence. This type of research uses a qualitative descriptive approach, with data collection techniques in the form of interviews, observations, and documentation related to economic management at the Tanwirul Islam Sampang Islamic Boarding School. The results of the study show that the Tanwirul Islam Islamic boarding school implements the pesantren economic management model with an alumni-based economic development model, by utilizing the potential of alumni for the management of the pesantren business unit and implementing an entrepreneurship curriculum at the formal education level of students and involving external parties such as the surrounding community.

The Role of the Ministry of Industry as the Main Stakeholder in the Development of IKM Centers in Indonesia

Small and medium industries (SMEs) are vital sectors in Indonesia's economy, with significant contributions to Gross Domestic Product (GDP) and job creation. The IKM Center, which groups small and medium-sized business units in one location, is expected to improve production efficiency and industrial competitiveness. However, many centers are experiencing problems in management and revitalization. This research aims to explore the role of the Ministry of Industry as the main stakeholder in the development of IKM Centers in Indonesia. Using a descriptive qualitative approach, this study examines the role of the Ministry of Industry as a regulator, facilitator, catalyst, investor, and strategic planner in developing SME Centers. The results of the study show that although the IKM Center has great potential, there are still challenges in policy implementation and management that require revitalization. The government is expected to continue to strengthen its role to support the sustainability and growth of the IKM Center in the long term

An Analysis of the Marketing Strategies Employed by Film Companies of their Proprietary Intellectual Properties: A Case Study of Walt Disney Company

This comprehensive study meticulously explores the intricate ways in which the Walt Disney Company leverages its vast intellectual property (IP) assets to fortify brand recognition, amplify audience engagement, and catalyze revenue growth. It conducts a profound investigation into Disney's marketing strategies, revealing how these strategies are meticulously crafted across various business units to harness the full potential of their IPs. The research delves into the four fundamental pillars of marketing—the product, pricing, place, and promotion—demonstrating how Disney's IPs are seamlessly woven into each to consolidate its dominance in the entertainment industry. Further, the study employs sophisticated analytical tools, such as Porter's Five Forces model and the Boston Consulting Group (BCG) Matrix, to dissect Disney's strategic positioning. It evaluates the marketing effectiveness of the company's IP utilization, offering a nuanced perspective on how Disney's IPs are not just assets but strategic weapons in navigating the competitive entertainment landscape. The research provides insights into how Disney's IP settings are optimized, contributing to the company's ability to innovate, adapt, and maintain its market leadership in a rapidly evolving industry. By examining case studies and analyzing data, the study uncovers the symbiotic relationship between Disney's IPs and its marketing prowess, illustrating the company's strategic acumen in leveraging its creative content for sustainable business success.

Factors affecting the growth of small and medium Enterprises in Luangnamtha Province

The purpose of this study is to study the operating conditions and factors affecting the growth of small and medium enterprises in LuangNamtha Province. which uses descriptive study methods, surveys, and questionnaires to collect data from small and medium-sized enterprise operators who have registered enterprises at the Department of Industry and Trade in LuangNamtha Province according to the law in the number of 233 business units using basic statistics such as average value and standard deviation and analyzed with an ordinary least squares regression model. The results of the study found that most of the business operators are males aged between 37-43 years old, have a high degree of specialization, and have previous experience in the service sector, which a business is owned by a single Lao person. The registered capital of the business is less 100,000,000 kip, it is a source of funds for the family, there are between 5-20 people, the duration of the business operation is less 5 years, the customer group is in the province, the business is mainly in the commercial sector, but the performance is not good compared to last year. Such as, revenue and net profit decreased. The importance of factors affecting the growth of small and medium-sized enterprises in LuangNamtha province is very important. The factors affecting the growth of enterprises include four factors that have a relationship in the same direction, such as leadership factors affecting the growth of enterprises with a statistical significance level of 0.1, strategic decision-making factors affecting the growth of enterprises with a statistical significance level of 0.05, financial factors affecting the growth and stability of enterprises with a statistical significance level of 0.01 and 0.1, respectively, and marketing factors affecting the stability of the enterprise with a statistical significance level of 0.1.

Evaluation Of Graha Nusantara’s Operational Risk Management Process Using ISO 31000:2018

Graha Nusantara is one of the business units of cooperative x which is engaged in building rental. Since the pandemic in 2020, Graha Nusantara has experienced a decrease in demand for building rentals which has led to a decrease in revenue. In addition, Graha Nusantara has also experienced problems related to its business operations such as canceling events by consumers for various reasons, building maintenance and management, employee management to those related to vendor partners. This causes Graha Nusantara to continue to lose money due to ineffective building operations which can actually be prevented by streamlining Graha Nusantara's operations. This study aims to evaluate operational risk management in the Graha Nusantara business unit, which is a building leasing business, with reference to risk management standards based on ISO 31000. The method used in this research is descriptive qualitative analysis with a case study approach, through interview and documentation data collection techniques. The results showed that risk management has not determined the scope, context and criteria process according to ISO 31000 and nineteen risks with various levels of risk were identified. Therefore, this study recommends handling each risk and it is expected that management establishes a risk management policy, especially operational risk

Determinants Of The Proportion Of Tabarru' Funds In Indonesian Sharia General And Life Insurance For The 2018-2022 Period

This study examines the impact of claim expense ratio, commission expense ratio, total assets, and investment profit sharing income ratio on the proportion of tabarru' funds in general and life Islamic insurance in Indonesia, both sharia and full-fledged business units. The aim is to recognise the factors that influence the allocation of tabarru' funds and how it affects the financial performance of the company. Using panel data regression analysis, this study found that the claims expense ratio has a significant positive impact on full-fledged insurers, while the commission expense ratio has a significant positive effect on the combined model and Islamic business units. In contrast, total assets negatively affect the proportion of tabarru' funds significantly in the combined model and Islamic business units, but not significantly in full-fledged insurers. The investment profit-sharing income ratio does not show a significant effect in all models. These results provide useful insights for the financial management of Islamic insurance companies in designing effective tabarru' fund allocation policies, especially during the transition period from Islamic business units to full-fledged Islamic insurance companies.

Evaluation of the Success and Acceptance of Cloud Based-Accounting Information System in Msmes in Denpasar City

MSMEs can achieve maximum profits by utilizing technological developments in the form of cloud-based accounting. The effectiveness and efficiency of technology can be determined through the evaluation process of the accounting information system. The accounting information system recognizes evaluation models, namely UTAUT2 and also the HOT-Fit Model. The aim of this research is to determine the success and acceptance of cloud-based accounting information systems among MSMEs in Denpasar City. The population in this research is all MSMEs in Denpasar City, totaling 29,749 business units based on data from the Denpasar City MSMEs Government 2023. The sampling technique used purposive sampling. The sample in this research are MSMEs that have used cloud computing in running their business in Denpasar City. Determining the sample size using a table from Stephen Isaac and William B. Michael with a population of 29,749 and an error rate of 5% resulted in a sample size of 344. The data source is primary data and was obtained through distributing questionnaires. Hypothesis testing was carried out using the SEM PLS. The research results show that human factors, technological factors, organizational factors have a positive and significant effect on behavioral intention. Behavioral intention has a positive and significant effect on user satisfaction. User satisfaction and Behavioral intention have a positive and significant effect on use behavior. There is a mutually influencing relationship between human factors and technological factors. There is a mutually influencing relationship between organizational factors and technological factors. There is a mutually influencing relationship between human factors and organizational factors. It is hoped that the results of this research will help MSMEs to find out the effectiveness of using cloud-based accounting information systems so that they can convince MSMEs to implement integrated accounting records.

Sound quality improvement on industrial products

Even with efforts to reduce the noise level (dB) of industrial products, some people remain dissatisfied with the sound of products due to annoyances remained. Annoyance is closely related to the sound quality (SQ), especially in quiet environments such as hospitals and laboratories, it is essential to improve the sound quality (comfort of listening) of products. We defined a method for evaluating the sound quality of industrial products that we handle using both existing and developed sound quality indices that focus on the high-pitched sound, the prominent peak noise, the rough sound and the beat/moan noise, and improved our actual products based on the method. In this paper, we introduce the evaluation method and the sound quality improvement in actual products, including one of research activities that contributes to the business unit and has the potential to create future customer value.