Business Transactions Research Articles

The potency of the OHADA law in the African digital economy

Abstract There are various technological developments or innovations that have (or will in the future) radically transform business transactions and the way in which people work, enter into contracts, and fulfil their contractual obligations. The principal focus of this article is to analyse the shortfall of the Organisation for the Harmonisation of Business Laws in Africa’s (OHADA) law, through its Uniform Act on General Commercial Law, in failing to embrace new technologies in a trending digital era when applying traditional contract laws rules to the buying and selling of goods. This is significant because the Uniform Act, as a tool for the regulation of cross-border sale of goods contracts, has been put to the test. Although the scope of the OHADA Uniform Act on General Commercial Law is not extensive to new technologies, this article probes the question as to whether the pulse of technology poses a challenge for the traditional 20th-century rules under OHADA. In other words, is the statute robust enough to reflect the modern digital world, or will it become outdated if it is not revamped or supplemented by other conventions to accommodate new technologies and ways of conducting business? This study uses an in-depth critical analysis of the provisions of the Uniform Act in order to ascertain its potency as it concludes that it is imperative in this modern digital age for such a statute to embody technological innovations for the efficient conduct of transnational businesses.

From frustration to fulfilment

Transaction analysis, the process of discerning which accounts are impacted (either increased or decreased) by a given transaction, is a fundamental accounting principle. While proficiency in this concept is vital for introductory accounting students, it poses a significant challenge for many. We addressed this hurdle using Excel and Excel VBA to develop a fully automated Journal Entry Learning Object (JELO) spreadsheet designed to aid first-year accounting students in grasping the intricacies of analyzing business transactions. Grounded in cognitive load theory (CLT), our spreadsheet based JELO provides a user-friendly interface that helps students develop their skills without becoming overwhelmed. Cognitive load theory, pioneered by John Sweller, suggests that learning is optimized when instructional materials reduce unnecessary cognitive load, allowing students to allocate their cognitive resources efficiently toward understanding and mastering the task at hand. CLT distinguishes between three types of cognitive load: intrinsic, extraneous, and germane (Sweller, Ayres, & Kalyuga, 2011). Intrinsic cognitive load refers to the inherent difficulty associated with a specific instructional topic (Sweller, J. 2010). In transaction analysis, the intrinsic load is naturally high due to the complexity of understanding the impact of transactions on various accounts. To manage this, JELO has three tiers of transaction questions. Students are allowed to progress to more complex transactions only after demonstrating proficiency with the lower levels. Extraneous cognitive load is generated by inefficient presentation of information to learners (Paas & Sweller, 2014). JELO minimizes extraneous load through its intuitive and interactive design. By providing clear instructions, a logical interface, and eliminating unnecessary information, JELO ensures that students can focus on the essential aspects of transaction analysis without being distracted by irrelevant information. Germane cognitive load refers to the mental effort required to create schemas and integrate new information into existing knowledge structures (Sweller et al., 2011). JELO enhances germane load by offering scaffolded and immediate feedback. This feedback is designed to reinforce correct responses and guide students through their errors with hints and explanations, facilitating deeper cognitive processing and better schema construction. Our goal was to make skill acquisition enjoyable and, more realistically, to reduce the pain of learning transaction analysis. The JELO offers an alternative to traditional “drill and practice” methods by providing an easy-to-use, interactive learning tool that dynamically adjusts the difficulty of its questions to match the student's skill level. This adaptive learning approach ensures that students are continually challenged just enough to promote learning without becoming overwhelmed. Additionally, JELO's feedback mechanism aligns with CLT principles by providing immediate positive reinforcement and corrective guidance. By doing so, it helps students build confidence and competence in transaction analysis, leading to a more effective and engaging learning experience. By incorporating principles of cognitive load theory, JELO ensures that students are neither under-challenged nor overwhelmed. This careful balancing of students’ overall cognitive load facilitates a more effective learning environment, fostering both proficiency and satisfaction in mastering transaction analysis.

Students' Perception of Electronic Feedback: Lecturer, Peer, and Self-Electronic Feedback on Writing Academic with Different Students' Writing Achievement

The aimed of the study is to see the Writing is one of the essential skills that need honing through continuous practice. This skill is significant in the workplace, especially since this is the minimum skill needed in the day-to-day business, office, academe, and corporate transactions which is why students in EFL classes should be trained so that English writing proficiency is honed regardless of the socio-cultural background. The study is participated by 30 students through a cluster class from the Universitas Islam Negeri Intan Lampung. The study used a Likert-Scale questionnaire and the data were analyzed using the SPSS version 26 while the reliability and validity were evaluated through Cronbach’s Alpha coefficient. The data about students’ perception of the lecturer’s electronic feedback states that the majority of the students (24% of High students, 30% of Fair students, and 27% Low of students) and the students who received feedback on the perception in peer electronic feedback showed that majority of participants (20% of High students, 27% of Fair students, and 26% of Low students) felt that they received electronic feedback on grammar, organization, and vocabulary. While, the opinions of the participants reveal that the majority of them (17% of High students, 27% of Fair students, and 20% of Low students) felt that they did not receive self-feedback on grammar organization, and vocabulary. 75% of the participants embraces the role of the lecturer in providing electronic feedback and emphasizes the responsibility of the learners in correcting the errors committed by the learners, while 69% of the participants believed that it was important to receive peer electronic feedback, arguing that it was also the peer responsibility to give feedback for the leaners’ errors. Lastly, 75% believed that self-feedback was not too important to improve their language development, arguing that they did not get benefits from self-feedback because they were not sure about the errors they revised. In summary, the study suggests that e-feedback is a valuable tool for improving academic writing in EFL students. It necessitates broader adoption and customization in educational practices while also indicating areas for further enhancement, such as self-feedback and culturally sensitive feedback.

The implementation of tax imposition Micro Small Medium Enterprise (MSME) in the form of limited companies after the expiry period of final income tax

The MSME tax policy has undergone several changes and changed regulations. In 2022, the government again re-regulated MSME taxes, namely PP Number 55 year 2022 regarding Adjustments to Regulations on Income Tax. This research uses a descriptive qualitative approach. With the issuance of PP Number 55 of 2022, this provides an opportunity to increase the taxes owed by MSMEs and researchers also want to illustrate to the government that after this regulation is issued what impact will be felt by MSME Taxpayers, so that this will later be used as an evaluation by the Government. The result of this research is the calculation for the 2023 tax year using the rate of Article 17 of the Income Tax Law with the rate of 22%, and an additional 50% tax reduction as the Income Tax Law Art 31 E, resulting in the tax payable of IDR 4,240,946.16. PT ABC must carry out the bookkeeping obligations in reporting the tax liabilities and create proof of transactions for every business transaction to avoid a high tax burden.

The Role of Social Networks in International Trade and Economic Development

In an era of global trade, cultural differences and trade barriers persist, impacting international business transactions among companies. However, research has revealed that individuals within the same social network, regardless of their physical location, experience a mitigation of information asymmetry. This, in turn, facilitates the establishment of robust cross-border business relationships and enhances the efficiency of international trade. This effect is particularly pronounced among immigrants, who often maintain social networks that bridge cultural gaps and foster social connections. Such networks can markedly amplify the volume of trade for businesses. Moreover, these social networks play a pivotal role in facilitating market entry. Sharing a common social network serves as a trust-building mechanism in cross-border trade, enabling enterprises to share transaction risks and decrease the unpredictability of transactions. The study integrates the latest research on the pivotal role of social networks in global business. The findings demonstrate that ethnic networks, such as those formed by Chinese immigrants, significantly enhance trade volumes, particularly in product categories with high information asymmetry. Greater levels of social connectivity within these networks are associated with substantially higher bilateral trade volumes, especially for goods facing significant information friction. Immigrant networks serve not only as economic connections but also as cultural and social conduits crucial for promoting international trade. In conclusion, social networks mitigate information asymmetry and facilitate rapid expansion into overseas markets for businesses. They also optimize supply chain management by monitoring market dynamics and consumer feedback in real time, while clearly identifying market opportunities.

Tinjauan Peranan Income Audit Terhadap Pengendalian Internal Kas Pada Swiss-Belinn Hotel Bogor

The tourism industry currently plays an important role in improving the economy, especially for the Indonesian economy. It is proven that part of the tourism industry is experiencing rapid growth and development, which can help the development of other industries, including the hotel industry. Because the city of Bogor is not only a famous cultural city but also a famous tourist destination, the demand is high and the hotel accommodation sector is also growing. There are many different hotels in Bogor, from cheap hotels to four stars. The accommodation sector such as hotels is a promising business with high profits from the income earned. Some income must be managed so that everything runs smoothly, so that the adjustment of the income received is in the form of documentary evidence. Income audit is part of the finance and accounting department. The purpose of this final project is to determine the role of income audit on the internal control of Swiss-Belinn Hotel Bogor. The data analysis technique used includes descriptive analysis. By using descriptive data analysis techniques, the role and workflow of Income Audit are considered from start to finish. From the results of the analysis, it can be seen that the role of Income Audit in hotels including Swiss-Belinn Hotel Bogor is very important. The role of Income Audit Swiss-Belinn Hotel Bogor is running quite well and in accordance with existing procedures. Income Audit implements good control over the processing of business transaction income evidence assessment reports, especially for sales, so that the company's goal of generating income with a balance of evidence in the form of existing documents can be achieved in an effort to avoid data manipulation and income reduction. Keywords: Department of Finance and Accounting, Income Audit, income.

"Tax optimization" and its difference from "tax planning"

The article clarifies the content and relationship between the concepts of «tax optimization» and «tax planning». The criteria for distinguishing these concepts are determined. It is established that tax planning is a multi­stage process which includes both strategic forecasting and careful organization of tax liabilities at each level of business. The main goal of this process is to be able to shape the structure and form of the business in such a way that they are optimal from the taxation point of view. Tax planning primarily determines the choice of a business entity’s strategy. Tax planning is defined as an important element of a company’s strategic management aimed at long-term and comprehensive management of tax liabilities. Tax optimization is an important process aimed at adapting the taxpayer to the peculiarities of the current tax system in order to choose the most profitable and efficient taxation regime. This process is not limited to the passive application of tax rules, but involves the active management of tax liabilities within the limits of legally permissible techniques, means and methods. Tax optimization is not only the ability to choose the most favorable conditions from those offered by the legislator, but also the ability to predict and adapt to changes that may affect the tax burden in the future. Tax optimization as a legal tool for reducing the total tax burden is considered exclusively within the framework of legal actions of the taxpayer. A distinctive feature of tax optimization as compared to tax planning is its focus on achieving short- and medium-term goals of a business entity by directly using the opportunities provided by tax legislation. Tax planning, on the other hand, is an element of strategic management aimed at achieving the long-term strategic goals of a business entity. Tax optimization is aimed at developing the most favorable model for fulfilling tax obligations by a business entity without changing the economic substance of business transactions. This approach allows the taxpayer to flexibly adapt to changes in the tax environment, while maintaining the sustainability of financial results and reducing tax costs. Tax optimization is not just a tool for reducing the tax burden, but also an important element of tax planning.

Optimal Replenishment Strategy for a High-Tech Product Demand with Non-Instantaneous Deterioration under an Advance-Cash-Credit Payment Scheme by a Discounted Cash-Flow Analysis

This study investigated non-instantaneous deteriorating items because not all products deteriorate immediately. In the high-tech product life cycle, the product demand increases linearly substantially in the growth stage and maintains a near-constant level in the maturity stage. This is a ramp-type demand rate. To satisfy the demand as shortages occur, partial backlogging is necessary. The advance-cash-credit payment scheme, comprising advance, cash, and credit payments, has gained popularity in business transactions to improve cash flow flexibility among supply chain participants. This study explored a partial backlogging inventory model with ramp-type demand for non-instantaneous deteriorating items under generalized payment. The proposed model also incorporated discounted cash flow analysis to account for the time value of the profit function. This study attempted to determine the optimal replenishment strategy to maximize the present value of the total profit. Finally, we conducted a sensitivity analysis to examine the efficacy of the proposed model and gain managerial insights. The optimal total profit rises with an increase in the permissible delay period and sale price but decreases with an increase in ordering and purchase costs. Then, the decision-maker can refer to the managerial insights to choose the appropriate parameter value for the operation.

Football, Entertainment, and Business: Hans Gamper and KS Cracovia’s 1923 Tour of Spain

Józef Lustgarten in his memoir of KS Cracovia’s 1923 Spanish tour reveals hitherto unknown details of the business dealings of Hans ‘Joan’ Gamper, a Swiss businessman and founder of FC Barcelona. He also provides insight into 1920s football in Spain where in the absence of a national competition generating sufficient economic resources to sustain a professional team, tours of foreigners such as the Polish one were organized to provide the necessary founding. Three factors from this tour reveal how football turned into mass entertainment and business: the press activity that exceeded mere recounting of events; the construction of greater capacity stadiums that generated higher economic income; and the mergers of local clubs that resulted in competitiveness at the national level.

Automating Comment Generation for Smart Contract from Bytecode

Recently, smart contracts have played a vital role in automatic financial and business transactions. To help end users without programming background to better understand the logic of smart contracts, previous studies have proposed models for automatically translating smart contract source code into their corresponding code summaries. However, in practice, only 13% of smart contracts deployed on the Ethereum blockchain are associated with source code. The practical usage of these existing tools is significantly restricted. Considering that bytecode is always necessary when deploying smart contracts, in this paper, we first introduce the task of automatically generating smart contract code summaries from bytecode. We propose a novel approach, named S mart BT ( Smart contract B ytecode T ranslator) for automatically translating smart contract bytecode into fine-grained natural language description directly. Two key challenges are posed for this task: structural code logic hidden in bytecode and the huge semantic gap between bytecode and natural language descriptions. To address the first challenge, we transform bytecode into CFG (Control-Flow Graph) to learn code structural and logic details. Regarding the second challenge, we introduce an information retrieval component to fetch similar comments for filling the semantic gap. Then the structural input and semantic input are used to build an attentional sequence-to-sequence neural network model. The copy mechanism is employed to copy rare words directly from similar comments and the coverage mechanism is employed to eliminate repetitive outputs. The automatic evaluation results show that SmartBT outperforms a set of baselines by a large margin, and the human evaluation results show the effectiveness and potential of SmartBT in producing meaningful and accurate comments for smart contract code from bytecode directly.

Legal Liability for Importers in Making Payments Through the Telegraphic Transfer System at PT. Sumatera Ocean Transindo

In digital All Access is easy to do activities.Combining relations between parties in an international context is not an easy affair. It involves differing systems,views, and judgments that act as standards that must be adhered to by parties in different countries. Transacting in the context of international business at this time is not a difficult thing,because various technological advances have opened up huge opportunities for the international community to relate to each other. However, this ease can also cause various problems between them.International business is a convict state, where convicts grant broad freedom to the parties concerned to make, negotiate, and enforce the clauses they agree to. However, it is important to recognize that in order to carry out such business activities, the parties must carefully understand the rules of law in force in the opposing country. This will have a significant impact on the implementation of the agreement. Therefore, it is very important for researchers to clarify legal protections in international business transactions in the era of Free Trade. In payment by Telegraphic Transfer there are facilities and shortcomings, which deficiencies will be very bad both exporters and importers. There is another solution from the payment system other than Telegraphic Transfer, namely there is a Letter of Credit explained that the payment of this Letter of Credit equally guarantees its security to both parties, namely exporters and importers.

Top-down attention shifts behavioral and neural event boundaries in narratives with overlapping event scripts

Understanding and remembering the complex experiences of everyday life relies critically on prior schematic knowledge about how events in our world unfold over time. How does the brain construct event representations from a library of schematic scripts, and how does activating a specific script impact the way that events are segmented in time? We developed a novel set of 16 audio narratives, each of which combines one of four location-relevant event scripts (restaurant, airport, grocery store, and lecture hall) with one of four socially relevant event scripts (breakup, proposal, business deal, and meet cute), and presented them to participants in an fMRI study and a separate online study. Responses in the angular gyrus, parahippocampal gyrus, and subregions of the medial prefrontal cortex (mPFC) were driven by scripts related to both location and social information, showing that these regions can track schematic sequences from multiple domains. For some stories, participants were primed to attend to one of the two scripts by training them to listen for and remember specific script-relevant episodic details. Activating a location-related event script shifted the timing of subjective event boundaries to align with script-relevant changes in the narratives, and this behavioral shift was mirrored in the timing of neural responses, with mPFC event boundaries (identified using a hidden Markov model) aligning to location-relevant rather than socially relevant boundaries when participants were location primed. Our findings demonstrate that neural event dynamics are actively modulated by top-down goals and provide new insight into how narrative event representations are constructed through the activation of temporally structured prior knowledge.

بولی اورزبان: اردو کے سیاق میں تجزیہ

The initial level of language is called dialect, which helps in maintaining and maintaining daily activities, business transactions, and social relations. The majority of people depend on it. Language derives its energy from local dialects. The range of language is wide and dialect is limited. There can be many dialects in a language area, but there cannot be many languages in a dialect area. Language is the queen of expressing every concept and feeling. Language covers educational, administrative, judicial, political and literary aspects. Script is necessary for language. Due to writing, language documents are preserved and the vocabulary is also increasing day by day. Dialect is mainly verbal expression. However, it is not necessary that every dialect is devoid of writing. Normally its written forms appear in private letters and folk literature.

An evaluative study on parking challenges and future demand forecasting at Kano Farm Center Market, Nigeria.

Parking involves stopping and disengaging a vehicle and leaving it unoccupied. Commercial centers require assistance in providing adequate parking facilities for vehicles to transport people, deliver goods, or conduct business transactions. Failing to meet the expected demand for parking can lead to frustration, safety concerns, and accidents. Our study involved conducting reconnaissance and surveys to assess parking demand and duration in the area. The objective was to provide valuable insights into the current urban transportation system, focusing on parking patterns and proposing a parking system specifically for Kano Farm Center Market. Our findings indicate an estimated annual growth rate of 10%, suggesting that in 15 years, the number of daily parkers will rise to 3,308. This means that more than the existing parking space of 2710 stalls will be required, and we recommend providing a larger area of 300m x 300m. This underscores the importance for urban planners and commercial center managers to invest in expanded and innovative parking solutions to enhance efficiency, safety, and accessibility for all users.

Use of e-Wallets and Their Impact on SME Business Transactions

Currently, worldwide there is an accelerated digital transformation, which will continue in time with the same trend, becoming an everyday part of human life. The appearance of covid-19 has had a strong impact on several aspects of life, especially in the way of acquiring products and/or services, which, due to the fear of receiving money from a person infected with the virus, led people to look for other options to carry out their economic transactions without physical contact, such as the use of electronic wallets. However, many entrepreneurs still do not use this type of technology in their businesses. The purpose of this research is to determine the impact of the use of electronic wallets in the commercial transactions of SMEs. To this end, we worked with entrepreneurs in the town of Otuzco in the La Libertad Region of Peru. It was observed that they only carried out transactions using the cash collection and payment method and did not use technological tools such as electronic wallets. This is applied research with a quasi-experimental design, cross-sectional and quantitative approach, with a sample of 88 SMEs divided into a control group (23 SMEs) and an experimental group (65 SMEs). The survey was used as a data collection technique, and a program was developed to promote the use of electronic wallets in the entrepreneurs of the city of Otuzco, obtaining as a result a positive impact on the commercial transactions of these SMEs. The results show that 96% of the merchants were reluctant to use electronic wallets for fear of being affected by computer crimes. After the training, 98% of the merchants monitored recognized the importance of their use in their regular commercial transactions. In conclusion, it was found that training on the use of electronic wallets and continuous monitoring have a positive impact on the level of commercial transactions, boosting the competitiveness of businesses by increasing sales, streamlining operations, and reducing financial costs. The research is of interest because it shows the importance of disseminating programs in the use of technological tools such as digital wallets in small businesses to achieve a positive impact on the improvement of their economic activities.

Legal Evaluation of Premium Payment as a Condition Precedent for a Valid Insurance Contract

The idea of insurance is widely recognized in commercial law and has evolved into a fundamental tenet of contemporary business dealings and contracts. It was designed to satisfy the requirements of contracting parties and has been supported as a workable and commercial tool that an insured can use to reasonably mitigate the effects of a disaster or other occurrence by purchasing an insurance policy. A service known as insurance exchanges risk for monetary responsibilities known as premiums. It is not uncommon for an insured party, before the advent of Insurance Decree 1997 after negotiating and executing an insurance policy, to defer payment of premium until a later date; or for insurance companies to accept part payment of premium, on the condition that payment would be made in full before the end of the insurance policy period. This position changed with the provision of ‘no premium no cover’ under Section 37 of the Insurance Decree, 1997. In an action for enforcement of a contract, the party who alleges breach must prove the existence and validity of a contract between him and the other party. A very important ingredient of the insurance contract is consideration; that is, for a contract to be valid, something of some value, e.g. money or services, must be exchanged for the promise under the contract. Offer and acceptance refers to an offer being made and then being accepted by the other party. Fulfilment of this legal requirement implies that negotiations have been settled and parties have come to an agreement. Current study examined and evaluated premium payment of premiums as a prerequisite to enforceable insurance agreements and claims. It revealed that payment of full insurance premiums is imperative if a contract of insurance is legal and enforceable under section 50(1) of the 2003 Insurance Act. Also, it will be unreasonable and unjustifiable for an insured to be expecting indemnity when a full premium has not been paid to the insurer for proper coverage.

Factors Ascendant Consumer’s Impression Towards Purchase Decision on Social Media

The Internet has expanded marketing communication channels beyond traditional print, electronic, and transportation media to include social media in cyberspace. Social media platforms like Facebook, YouTube, Google, and Twitter have recently become increasingly popular. Last three decades. Social media is a popular mode of communication for people from every stage of life, offering a variety of formats including images, videos, jokes, and peer comments. Social media platforms influence how buyers perceive a merchant's goods or services. Social networking is increasingly used to facilitate business transactions between vendors and customers. In today's digital age, people are transitioning from traditional to online purchase. Consumer attitudes are shifting. Researchers have questions about how social media influences customers' internet shopping decisions. Can buyers discern between branded and non-branded products? How long will consumers associate with the present brand? Is there any criteria set by consumers while acquiring products? The researcher used this investigation to identify answers to the questions listed above. To researcher obtained various statistical tools through SPSS to understand the consumer’s impression towards purchase decision on social media.

The Role of Working Commission Transactions in Afghanistan's Legal System

A commission agent is an individual who conducts business transactions in their own name on behalf of the transaction owner, earning a fee for their services. This contractual arrangement between the transaction owner and the commission agent is referred to as a working commission. It is important to differentiate working commission from representation and advocacy; in traditional representation or advocacy, the representative or advocate acts on behalf of the principal or client, whereas a commission agent often conceals the identity of their principal. Consequently, the party involved in the transaction may only recognize the commission agent’s right and not the identity of the principal. This research highlights the significance of working commission transactions within the Afghan legal framework by thoroughly examining their legal implications. The importance of this discussion is paramount, as it addresses a critical issue impacting Afghan society. The objectives of this research can be viewed from both theoretical and practical perspectives. Theoretically, the primary aim is to expand the academic understanding of commission transactions. Practically, the research seeks to analyze the position of commission work within Afghanistan's legal system, which constitutes a fundamental legal concern. The investigation was conducted using library resources and existing legal texts from Afghanistan. Insights and definitions pertaining to this topic were derived from relevant books and legal documents. Through this research, I have concluded that a commission agent is a businessman who operates in their own name while acting on behalf of others. In this context, entities that establish and manage property dealer offices serve as pertinent examples of working commission practices.

LEGAL ASPECTS OF A BANK GUARANTEE AS A FINANCIAL SECURITY INSTRUMENT

A bank guarantee is an important instrument for securing financial obligations in legal transactions, creating security and trust between the contracting parties. This paper analyzes the legal aspects of a bank guarantee as a security interest, including its legal nature, types of guarantees, as well as the rights and obligations of the contracting parties. Special focus is placed on the analysis of domestic legislation in the Republic of Serbia and comparative legal practice, highlighting the similarities and differences of approaches across different jurisdictions. The paper also examines the role of bank guarantees in international transactions with reference to relevant international conventions and regulations, especially in the context of globalization of markets. The aim of the paper is to provide a comprehensive overview of the legal framework that governs the issuance and enforcement of bank guarantees and to identify challenges and opportunities for improving this financial instrument in practice. Based on the analysis, recommendations are made for legal entities to optimize the use of bank guarantees in business transactions.

Modelling and optimization of ATM cash-loading under stochastic demand

A set of ATMs in commercial areas were considered for business transactions. Customer demand for money requires prompt cash supply; to harmonize optimality options for ATM cash loading to sustain customers. We formulated this tis decision as a multi-stage stochastic process with Markovian demand of ATM cash among customers. The loading and operations of the ATMs were governed by cash demand and supply; with unit (loading, operational, and shortage) costs. The study considered the ATM cash demand of ten ATMs in regions within commercial centres of Kampala city. The relevant data was collected every hour throughout four months. The task focused on optimizing cash-loading decisions that minimize the operational costs of managing ATMs. The optimality of cash loading decisions were determined using the Markov decision processes. The tested model revealed optimal state-dependent options and operational costs of managing ATMs cost-effectively. As a cost optimization strategy for managers in the banking industry, the productivity of ATMs towards improved efficiency and utilization of resources for cash provision to customers emerged; supporting a larger customer base for business transactions.