Business Tool Research Articles

Functional characteristics of restaurant business management in an innovative economy

Innovation is one of the important sources of competitive advantage for the restaurant business in the era of the latest technologies and means of communication. In the innovative economy, the sphere of the restaurant business is transformed into a completely new one, changing its own technological, process, operational basis. The purpose of the article is to generalize the functional characteristics of restaurant business management in the conditions of the innovative economy, to identify their specific effects on the development of the restaurant business. The following research methods were used in the article: the method of analysis, generalization and synthesis, a systematic approach to systematize the functional characteristics of restaurant business management. It has been established that the innovative economy is characterized by qualitative changes, which should include technical and technical progress, the introduction of innovation, etc. Under such conditions, the effective and efficient management of the restaurant business should take place thanks to the implementation of functional characteristics. The latter combine the purpose of the restaurant business, principles and standards of its management process, , restaurant business development objectives, restaurant business guidelines, functions and tools of the restaurant business management system, influencing factors and laws of economic influence on the development, the means of the restaurant business operation business. The main task to combine all characteristics and use them in the course of restaurant business management. Elaboration of these important problems requires further empirical research, which will provide a basis for diagnosing the current situation and preparing an innovative strategy for the development of the restaurant business, taking into account the peculiarities of the functioning of the innovative economy.

Pengembangan Aplikasi Android untuk Meningkatkan Efisiensi dan Efektivitas Proses di Sentra Inovasi dan Inkubator Bisnis

The development of the Sentra Inovasi dan Inkubator Bisnis (SIKUBIS) system is a project of the Institute for Research and Community Service at the University of Lampung. This project aims to provide a platform for businesses to access various resources and support in the form of information, guidance, and networking opportunities. The SIKUBIS system will be designed to be user-friendly and accessible through mobile devices, making it convenient for businesses to access and utilize the resources provided. The development of this system will also aim to enhance the efficiency and effectiveness of the SIKUBIS center in supporting the growth and development of businesses. Based on the results of application development, black-box testing, and usability testing, this research has succeeded in creating the SIKUBIS application which can be used by lecturers, students, and educational staff in the campus environment to develop their business. Overall, the SIKUBIS system will serve as a valuable tool for businesses to access the resources and support they need to succeed and thrive in today's competitive market.

A Conceptual Modeling Framework to Measure the Effectiveness using ML in Business Analytics

The purpose of this article is to introduce price analytics as a tool for business. Improving outcomes using supervised machine learning for find solutions to the challenges of determining appropriate pricing for a variety of goods and shopping for goods at the best possible price. Important and necessary important to do research on business analytics many factors, dimensions, and methods for enhancing productivity of business processes, managerial effectiveness, and decision making to get an edge in the market. The use of Machine Learning in the workplace can improve results in allowing us to make prompt, informed judgments based on the data we've stored knowledge. Methods such as supervised learning are used to achievement in business, both qualitatively and quantitatively, by the entrepreneur. In this step, we accomplish this after determining the optimal pricing and distributing it. Instantly update the costs of anything in stock. Because of this, it's possible that the operational effectiveness and efficiency by the highest possible profit, the rate of all of the bookkeeping work and determining the best possible pricing to reach the goal set by the business owners. To summarize, it may be argued that Because of the incredibly competitive corporate environment, cutting-edge scientific research is needed. In particular machine learning technologies with the rise of supervised learning, data mining methods, and corporate optimization of prices in a corporate setting using analytics essential, number one, must-have, etc. Machine learning with an instructor is called supervised learning. By entering the system's recommendations on what to do and what not to do the right values for the variables to get the expected outcome. Some of the many facets of in the corporate world, including domains, orientations, and methodologies..

Management methods and tools in family businesses: Impact on the effectiveness of achieving goals

Efficient management at family businesses, like all other enterprises, requires the use of appropriate methods and tools. However, in many cases, the people managing these entities do not have any formal business education and often follow their intuition and act on experience gained over the years. The purpose of this article is to determine the extent to which select management methods and tools are used in Polish family businesses and to examine their impact on the effectiveness of achieving various objectives. A survey was conducted on a group of 182 managers of family businesses from Poland, who were asked about the effectiveness of achieving goals and the methods and tools used in management. The goals have been aggregated into three main groups: family goals, business goals, and a mix of family and business goals. Then, using statistical methods, the impact of the selected management methods and tools on the effectiveness of these three groups of objectives was examined. The conducted analysis has shown that family businesses in Poland make little use of professional management methods and tools and are rather limited to the intuitive use of the simplest methods, which they often cannot even professionally name. The research results indicate that the use of these methods only partially influences the effectiveness of achieving the set goals, and this impact can be observed in all three groups. In view of the above, the basic task of the broader family business environment is to improve the knowledge of professional management methods and tools among family business managers. From the scientific point of view, further research in this area is also necessary because little use of management methods and tools, especially those more professional, makes it difficult to broaden the study of the actual impact of these instruments on the effectiveness of achieving family business objectives

Transformation of business processes in a changing environment

The article is devoted to the consideration of a step-by-step approach to the transformation of business processes. The relevance of the research is the possibility of urgent implementation of various technologies and approaches in business processes. The value characteristics in the production process are considered. Attention is focused on the need to take into consideration consumer values during production. It is noted that the transformation of business processes should take place in every organization that wants to remain competitive and popular among customers. A comparative characteristic of the expectations of consumers and producers is given. Attention is focused on fundamental changes in processes, ideas, technologies and employee management to implement new solutions that will help improve the productivity and efficiency of the company. The algorithm for implementing changes in business processes and tools that will be useful are proposed. The main tools for implementing business processes are identified. Step-by-step instructions for the transformation and implementation of business processes are given.

Self-Service Technology: Benefits and Challenges

The adoption of self-service technology (SST) has increased significantly in business and society, particularly since the advent of the COVID-19 pandemic. SST is a vital tool for many businesses in their quest to improve operational efficiency and increase profits. However, businesses must weigh the advantages of this technology against its drawbacks before committing to it. This study seeks to investigate the applications and benefits of SST, the challenges of adopting SST, and some implementation ideas for SST techniques. Furthermore, it seeks to examine whether SST techniques are successful and whether managers should consider SST as a strategic objective. The key research question in this study is how SST initiatives can help a business, and what challenges can managers encounter when implementing them. A review of the current literature shows that SST has helped companies increase customer satisfaction, increase management efficiency and effectiveness, cut costs, and increase financial performance. Some of the challenges facing SST usage include customer reluctance, consumer privacy, and substantial investments and costs for implementation.

Impact of Content, Context and Creator on User Engagement on Instagram

Social media marketing is a powerful tool for businesses to grow their customer base and increase sales. However, the lack of an effective strategy can lead to low engagement rates, which in turn means less opportunity for growth. This paper aims to address why this happens and what you can do about it. This study aims to find out what exactly drives user engagement when it comes to content cues, context cues, and creators. In this paper, we will report on a study that will analyze the textual and visual content while also taking into account the creator and context variables, to find out what exactly drives user engagement. The results of our research will help marketers to understand what exactly drives user engagement and what they should keep in mind moving forward.

REDESAIN SISTEM DAN PROSEDUR PENGGAJIAN PADA TRANSINDO XPRESS DI KABUPATEN JEMBER

There is no denying that information technology has become an extraordinary tool for businesses in this fourth industrial revolution era. Information systems will be more efficient and effective along with advances in information technology. It is important for a business to have a reliable payroll system as it is an integral part of the company's accounting system and will provide detailed and accurate data through established practices and documentation on the compensation provided to its employees. Staff members need to be managed effectively. For smooth business operations and fulfillment of organizational objectives, payroll system errors must be avoided at all costs.This research is focused on updating the payroll system design at Transindo Xpress which still uses a manual system for recording payroll and the payroll system used is still weak. So that the reporting experience is not timely and must be re-checked against recording employee salaries.

The mathematical models as a decision support tool for the oil transportation business: A case study of an oil business in Thailand

The mathematical models as a decision support tool for the oil transportation business: A case study of an oil business in Thailand

Pelatihan Bisnis dan Marketing Digital Berbasis Aplikasi WhatsApp Business di SMA Sang Timur Yogyakarta

This service aims to increase students' knowledge and skills in operating WhatsApp Business as one of the most useful applications to be used as a business and digital marketing tool. Training and mentoring were used in this service. Sang Timur Yogyakarta High School was the service's partner. The evaluation instrument for this activity was interviews, which were analyzed descriptively. The results of this service showed that students had an understanding and skills in using WhatsApp Business, how to sell online correctly, and how to trade and reply to a good chat on WhatsApp Business. Moreover, the service indicated that they understood how to use WhatsApp Business and knew the benefits and advantages of selling online. They also could learn how to do business through WhatsApp Business and understand how to do business better and more accessible. The results were achieved in implementing mentoring, where several participants installed WhatsApp Business for businesses that matched their interests.

Analysis of Digital Marketing Strategies for Herbal Medicine Products (Case Study at "X" Herbal Industry in Yogyakarta, Indonesia)

Digital marketing is an indispensable business tool for customers engaging to achieve more revenue and extensive network at global levels. Thus, the study was performed to determine the internal and external factors of the business environment that affect digital marketing activities, as well as the appropriate digital marketing to be applied to Industry X. This study used mixed methods, determining the location using the purposive method, and the sampling technique used was saturated sampling method. Data were collected by observation, interview, and questionnaires. The data was then analyzed using SWOT with the stages of the IFAS and EFAS and also SWOT diagrams; QSPM Matrix was used in the decision making. The result showed that Industry X was in the first quadrant with an aggressive strategy (strength-opportunity). Based on the QSPM matrix, the best strategy (strength-opportunity) that can be utilized is to take advantage of the trend of healthy living during the pandemic to promote the health benefits of herbal products. The implementation plan for this strategy was to promote herbal products through Instagram and Whatsapp social media with captivating content regarding the product's benefits so that more people would recognize Industry X's products. The promotion targets were all Instagram and Whatsapp social media users. Keywords : business tool, business environment, jamu, social media, SWOT

Mobile Commerce Application Moving Towards Sustainability

Recent technological advancement has made mobile commerce applications a sustainable business tool due to the capability of providing long-term economic growth without negatively impacting the community’s social, environmental, and cultural aspects. Nonetheless, the attention paid to mobile commerce’s role in facilitating firms’ economic growth among Malaysian entrepreneurs has been barely noticeable. Most entrepreneurs are not convinced to transform their main business channels from conventional to online (mobile) modes due to the lack of financial information and awareness of environmental concerns. Therefore, this study aims to examine the financial performance and mobile transport usage trends of mobile commerce applications. A quantitative research design through an online survey was applied for data collection, with 380 samples were analysed using IBM SPSS Statistic 26. The study found that mobile commerce users (entrepreneurs) agree that there has been an increasing trend in the number of customers, sales revenue, and monthly profit, at 99.2%, 99.1% and 96.6%, respectively. The rising trend in financial performance proves that mobile commerce is vital for a firm’s economic growth. The study also showed that the frequency of mobile transport usage showed a decreasing trend at 27% once the mobile commerce application is actively used among entrepreneurs. The decreasing trend of mobile transport usage can reduce carbon dioxide emissions and minimize individual movement, benefiting the environment and society. Hence, the study can provide invaluable insights to entrepreneurs and escalate their confidence levels in using mobile commerce applications as their primary business channels. Technology engagement in businesses will help entrepreneurs sustain their businesses, spur innovation among sellers, stimulate social benefits, increase the economy, and reduce environmental damage in the long run. In conclusion, mobile commerce is an efficient technological advancement which contributes to firm and country sustainability.

The Influence of Systematic Strategic Planning and Strategic Business Innovation on the Sustainable Performance of Manufacturing SMEs: The Case of Palestine

Small and Medium Enterprises’ (SMEs) impact on economic growth is widely acknowledged. Nevertheless, the literature lacks empirical evidence as to how the sustainable performance of manufacturing SMEs in developing countries with unstable and turbulent business environments, such as Palestine, could be enhanced. Relying on the Triple Bottom Line (TBL), Resource-based View (RBV) theory, and sustainable performance literature, this study explores the influence of systematic strategic planning (SSP) and strategic business innovation (SBI) on the sustainable performance (SP) of Palestinian manufacturing SMEs. Based on a sample of 377 manufacturing SMEs in Palestine, 245 valid surveys have been subjected to Partial Least Squares Structural Equation Modeling for analysis using Smart PLS 3.0 software. The results show that various factors can enhance manufacturing SMEs’ sustainability performance, such as adopting a supporting national policy to enhance the concept of sustainability at the policy level. However, implementing proper systematic strategic planning (SSP) and strategic business innovation (SBI) in a collaborative culture and a participatory management style at the firm level in manufacturing SMEs positively influences and enhances the sustainable performance of those firms. This study’s contribution to the literature expands the knowledge on sustainable performance in manufacturing SMEs in developing countries experiencing political and economic uncertainty. Hence, the research findings demonstrate how (SSP) and (SBI) are crucial management tools for businesses operating in a highly competitive and turbulent environment.

Small and medium-sized enterprises in the conditions of crisis in Kazakhstan

The article considered trends in the development of small and medium-sized businesses in Kazakhstan. Based on the analysis, the key problems of the business were identified and recommendations were given to overcome them. The purpose of the study is to identify problems, substantiate and develop recommendations for the development of businesses Kazakhstan in a crisis. The scientific and practical significance of this article is the formation, based on the results of the study, of directions that contribute to the improvement of programs for the development of small and medium-sized enterprises in the country. The main research results in this article are the following provisions: the need to create effective tools for businesses in the real sector, especially in the regions of the country, taking into account current market trends was identified; the need to improve the quality of human resources is justified; measures are proposed to further strengthen the interaction between the state and entrepreneurship, in particular, an increase in financing for the development of export programs for businesses. The value of the conducted research is the generalization and analysis of the collected statistical information and, based on it, the identification of the main problems facing small and medium-sized enterprises in the new realities.The practical significance of the research article lies in the fact that the results and proposals can be used in the development and adjustment of programs for the development of entrepreneurship in the small and medium segment.

Sustainable entrepreneurship impact and entrepreneurial venture life cycle: A systematic literature review

This study analyses the sustainable entrepreneurship issues faced during the pre-seed and seed phases of the life cycle of entrepreneurial ventures, which are considered the protagonists of innovative changes towards a cleaner environment. Specifically, it investigates the role innovation plays in the life cycle of entrepreneurial ventures seeking to create sustainable business models and tools for measuring the social impact of such ventures in sustainability assessment systems designed to help achieve the Sustainable Development Goals (SDGs) adopted by the UN 2030 Agenda. The study conducts a rigorous literature review and bibliometric analysis of 166 English-language articles on entrepreneurship and sustainability published between 2001 and 2021, and formulates a map for the knowledge produced and disseminated in previous investigations. The results advance our understanding of how sustainability assessment can be integrated into the life cycle phases of innovative entrepreneurial ventures. This review can aid in the development of a comprehensive framework and of research propositions for sustainable entrepreneurship issues in the pre-seed and seed phases. The study also extends institutional and stakeholder theories to provide decision support for sustainable entrepreneurial ventures in their pre-seed and seed phases. It explains how stakeholders' participation and engagement with institutional structures can be invigorated and how this affects the decision consequences for sustainable entrepreneurs. Our results can help practitioners and researchers accurately interpret ‘innovation’ in the life cycle of entrepreneurial ventures and sustainability assessment systems, thus allowing them to formulate policies, strategies, and guidelines for promoting a sustainable development agenda.

HEMATOLOGY CENTER LLP PROJECT OFFICE ORGANIZATION EXPERIENCE

Relevance: The achievement of complex goals facing medical organizations is determined mainly by the ability to solve problems
 considering the available and expected resources. Project Management Office (PMO) is a business tool that effectively supports achieving
 goals. The availability of reliable information on incidence, therapeutic solutions, treatment outcomes, and survival of patients with
 oncohematological diseases is a prerequisite for introducing modern diagnostics, high-tech treatment methods, and providing quality
 medical care. The article describes the experience of the Hematology Center LLP Project Management Office as a tool to create a database
 of patients with hemoblastosis.
 The research aimed to evaluate the effectiveness of the Project Management Office at the Hematology Center LLP in studying the
 approaches to treatment and their efficacy in patients with oncohematological diseases.
 Methods: We analyzed the operation of the PMO, established in November 2020 at the Hematology Center LLP. The project office was
 tasked to analyze the data of patients with oncohematological diseases treated at the Hematology Center LLP branch in Ust-Kamenogorsk
 from 2015 to 2021 and at the Karaganda branch from 2018 to 2021. Data from the Hematology Center LLP information system was used to
 create a database of patients with oncohematological diseases, calculating nosological structure based on the line of therapy and making
 a patient’s profile to select a treatment regimen.
 Results: The conditions for the PMO operation were described: a plan, a specific outcome, a specially organized team, and a time
 interval; the PMO operating effectiveness was analyzed. The resulting data made it possible to assess the volume, level, and effectiveness
 of medical and diagnostic care for the mentioned nosologies to justify improving the existing patient examination and routing system.
 Conclusion: The activities of the Hematology Center LLP Project Management Office to study the structure and effectiveness of
 treating patients with oncohematological diseases proved the viability of using the project management approach in medical organizations.

HEMATOLOGY CENTER LLP PROJECT OFFICE ORGANIZATION EXPERIENCE

Relevance: The achievement of complex goals facing medical organizations is largely determined by the ability to solve problems considering
 the available and expected resources. Project Management Office (PMO) is a business tool that effectively supports achieving goals. Availability of
 reliable information on incidence, therapeutic solutions, treatment outcomes, and survival of patients with oncohematological diseases is a prerequisite for introducing modern diagnostics, high-tech treatment methods, and providing quality medical care. The article describes the experience
 of the Center for Hematology LLP Project Management Office as a tool to create a database of patients with hemoblastosis.
 The research aimed to evaluate the results of the effectiveness of the Project Management Office at the Hematology Center LLP in studying the
 approaches to treatment and their effectiveness in patients with oncohematological diseases.
 Methods: We analyzed the operation of the PMO, established in November 2020 at the Hematology Center LLP. The project office was tasked
 to analyze the data of patients with oncohematological diseases who were treated at the Hematology Center LLP branch in Ust-Kamenogorsk
 ОРГАНИЗАЦИЯ ЗДРАВООХРАНЕНИЯ
 18 Онкология и радиология Казахстана, №3 (65) 2022
 from 2015 to 2021 and at the Karaganda branch from 2018 to 2021. Data obtained from the Hematology Center LLP information system was used
 to create a database of patients with oncohematological diseases, capable of calculating nosological structure based on the line of therapy and
 making a patient’s profile to select a treatment regimen.
 Results: The conditions for the PMO operation were described: a plan, a specific result, a specially organized team, and a time interval; the
 PMO operating effectiveness was analyzed. The resulting data made it possible to assess the volume, level, and effectiveness of medical and diagnostic care for the mentioned nosologies to justify improving the existing patient examination and routing system.
 Conclusion: The activities of the Center for Hematology LLP Project Management Office to study the structure and effectiveness of treating
 patients with oncohematological diseases proved the viability of using the project management approach in medical organizations.

An analysis of the benefits, challenges and methods of process selection to adopt robotic process automation

Purpose - Robotic Process Automation (RPA) is an emerging business tool that has gained the attention of organizations aiming to improve and transform their processes. However, RPA is not a solution that fits all existing scenarios and thus carefully-considered analysis is required before its implementation. This study aimed to carry out an analysis of the benefits, challenges and methods of selecting the most appropriate processes to be prioritized in RPA implementation projects.Theoretical framework - In addition to the basic concepts, the article was based on research in the literature that specifically deals with characteristics and methods for selecting processes to be automated with RPA.Design/methodology/approach - This is an applied, qualitative and exploratory research study that has adopted the literature review method to identify characteristics related to RPA technology. Articles were searched for from three academic sources: Science Direct, Scopus, and Web of Science.Findings - In addition to cost savings, the benefits identified were accuracy, productivity, and consistency. Benefits obtained in several areas of the industry were also synthesized. As challenges, common mistakes in projects where automation implementation failed and problems multiplied, such as a lack of training and support, were identified and listed. Finally, methods considering different characteristics and criteria were described in order to define organizational processes most compatible with RPA.Research, Practical & Social implications - Thus, the study seeks to contribute to the decision-making of those wishing to understand and introduce this technology into their organizations, enabling them to appropriately select processes to be automated with RPA.Originality/value - Despite the rapid development of the market in relation to process automation, no single model or guide for the proper selection of processes to be automated with RPA was identified, and each method found in the literature has specific characteristics.Keywords - RPA; Robotic Process Automation; Benefits; Challenges; Methods.

The Effect of Post Content Type on Online Engagement

Instagram is a powerful social media marketing tool. Whereas having various tools for business also has a high involvement and loyalty from the users, resulting from social interactions. The company often uses content marketing to propose an effective communication strategy on Instagram. The business conducts a good content marketing strategy to increase online engagement, leading to brand awareness, associations, and loyalty. One of the most vital tools for content marketing to increase Instagram online engagement measured by likes and comments is content types. This study's goal is to find the differences between content types in the engagement on Instagram. moreover, the study also identified the content that impacted the most the engagement. This study will use the historical data gathered from the Instagram post of 4 businesses that produced eco-friendly goods and have similarities in products and markets. The time range is from May 2021 – to April 2022. The numbers of comments and likes for each type of content show noticeable variations. Of all of the contents, interactional content gives the most positive impact on likes compared to other types of content. And interactional and transactional content gives the most positive impact on comments compared to rational content. In addition, Monday and Wednesday contribute the most to the engagement.

Business Tool on Odometer Statement

Business Tool on Odometer Statement