Business Process Reengineering Research Articles

СУЧАСНІ ІНСТРУМЕНТИ РЕІНЖИНІРИНГУ БІЗНЕС МОДЕЛЕЙ ПІДПРИЄМСТВ

The activity of every enterprise is constantly accompanied by challenges and threats from both the internal and external environment of its functioning. That is why effectively established processes are often a guarantee of its success and sustainability. The reengineering of business processes itself is the tool that allows you to significantly improve your work, due to a radical reassessment and transformation of the main business processes. This tool aims to achieve improvements in key indicators such as costs, quality, service and speed. The article establishes the relevance of transformations in business processes using reengineering. A retrospective of the evolution of approaches to reengineering was conducted. The experience of using it to improve the performance of the business giant Ford is presented. It has been determined what advantages enterprises receive from the reengineering of business processes. The main stages of reengineering are grouped: mapping the current state of business processes, analyzing them and identifying gaps, finding opportunities to improve business processes and their verification, developing a process map of the future state and implementing future changes. It was determined that these stages may vary depending on the specifics of the enterprise's activities. The principles of effective reengineering are presented, according to Hammer M. and Champy J. Modern business process reengineering tools are specified: IT, change management, value chains, benchmarking, model change, monitoring, active accounting, GAP analysis, Lean and Six Sigma, Business Process Management, design thinking and modeling and stimulation. Systematized recommendations for increasing the efficiency of the reorganization process, in particular, using only proven methodology, documenting the reasons for introducing changes, analyzing business needs, taking any actions taking into account the priority of customers, as well as effective change management. Further prospects of research in the chosen direction are outlined, taking into account the achievements of artificial intelligence.

Assessing Ford Motors' Business Process Re-engineering: Achievements, Difficulties, and Suggestions for Development

Assessing Ford Motors' Business Process Re-engineering: Achievements, Difficulties, and Suggestions for Development

СОЗДАНИЕ ВИЗУАЛИЗАЦИИ БИЗНЕС-ПРОЦЕССОВ КОМПАНИИ

In modern business, visualisation of business processes is becoming not only a trend, but also a necessity to improve operational efficiency and management quality. Creating a clear and understandable visualisation allows you to better understand the complex internal mechanisms of the company, identify weaknesses, optimise performance and improve communication within the organisation. In this article we will consider the key steps and methods of creating visualisation of business processes. As an example, let’s consider the activities of an energy company that has a huge number of internal business processes. The part of the equipment maintenance and repair process that relates to metrological support of measuring equipment was taken for the study. During the analysis of the company’s activity and metrology department in the field of maintenance and repair of equipment the work on reengineering of business processes was done and the target state of business processes after the implementation of the software product and ERP-system was presented. Visualisation of business processes, their description in BPMN notation with regard to re-engineering was carried out.

МЕТОДЫ И ИНСТРУМЕНТЫ РЕИНЖИНИРИНГА БИЗНЕС-ПРОЦЕССОВ ОРГАНИЗАЦИЙ В СТРОИТЕЛЬНОМ СЕКТОРЕ

The article reveals the concept of business process reengineering, defines the stages of its implementation within the framework of construction organizations, describes the methods of business process reengineering, conducts their comparative analysis aimed at identifying the advantages and disadvantages of each method, provides a description and comparative analysis of the most popular business process reengineering tools. Conclusions are drawn about the use of his methods and tools.

КОНЦЕПТУАЛЬНЫЕ ОСНОВЫ РЕИНЖИНИРИНГА ИНФОРМАЦИОННЫХ ТЕХНОЛОГИЙ И БИЗНЕС-ПРОЦЕССОВ

The article discusses the concepts of information technology (IT) reengineering and business process reengineering (BPR), their relationship and impact on organizational performance. The main stages and methods of reengineering are described, as well as examples of successful projects and problem solving in enterprises. It is shown that IT reengineering involves the analysis and redesign of existing IT systems and infrastructure to ensure they meet modern business requirements. The main stages of IT reengineering are explored, including analysis of the current state of IT systems, determination of business requirements, development of a new IT architecture, implementation and testing of new solutions, staff training and support for change.

ВПЛИВ ПРОЦЕСНОГО ПІДХОДУ НА ЕФЕКТИВНІСТЬ УПРАВЛІННЯ ТА ЗАБЕЗПЕЧЕННЯ ЕКОНОМІЧНОЇ БЕЗПЕКИ БУДІВЕЛЬНИХ ПІДПРИЄМСТВ

In connection with global changes in the world economy, the problem of choosing and adapting an approach in management organizations to effectively respond to changes in the external environment becomes especially relevant. This work presents the main theoretical principles of the process approach to business management. The article conducted an investigation of the effectiveness of the process approach to improve the level of economic security in the civil service industry. A different process approach has been developed to optimize business processes. Features related to the specifics of investment and investment activity are reviewed. As a result, the economical security of the everyday life sector conveys the evidence of competitive advantages, reflected in the material, financial, personnel, technical and technological potential and organizational structure of the work life industry. The assets are for strategic purposes and goals. It is clear that at this time the process approach is the basis of modern management concepts: production organization, production management, logistics, project management and the philosophy of “gentle production”. A summary has been made about the positive infusion of a process-oriented approach to manage the economical safety of everyday life, and itself: the establishment of a process-oriented approach in the management of a process-oriented approach is based on the system go. The peculiarity of the process approach in managing day-to-day activities lies in the continuity of control at the stages of adjacent processes between their systems. The company achieves the best results with thorough basic processes. First, to clarify the process, it is necessary to understand what types of activities it includes, its function and interactions with other processes. Improved business management with a process-oriented approach can be achieved through an evolutionary and revolutionary path, obviously, through engineering or business process reengineering; The process approach to management allows management decisions to be made not based on intuition, but on the basis of facts. And it also means a set of funds for upgrading your business. In daily management, the process approach is important. It is the theoretical basis of many modern concepts of management activities.

Диджиталізація бізнес-процесів ТОВ «Епіцентр К» як інструмент їх удосконалення

The article is devoted to the relevant topic of development and improvement of the enterprise’s business processes. The aim of the article is to study the practical aspects of improving business processes using the example of «Epicenter K» LLC through the implementation of digital technologies. It is clarified that there is a significant improvement in the field of business process classification. The article offers the author’s view of their division into development processes, main business processes, management processes and auxiliary business processes. The directions of development of the «Epicenter K» LLC group of companies within each of the groups were considered. The main business processes, which were improved by the company «Epicenter K» LLC, have been considered. The main methods of improvement and optimization of business processes of «Epicenter K» LLC have been determined. Examples of the use of modeling and description of business processes are provided: benchmarking, process engineering, and business process reengineering. It is determined that the main instrument for improving the business processes of «Epicenter K» LLC is their digitalization and digitization. It is clarified that the company is actively using digitalization to improve its business processes and to meet the needs of customers in both food and non-food products and services to the maximum extent. Examples of digitalization of business processes of «Epicenter K» LLC are provided: communications, trade process, work of employees of trade departments, document flow and production process. It is concluded that «Epicenter K» LLC is a leading domestic company in the field of retail and production, which every year more and more applies the strategy of diversification and optimization of its business processes, allowing to maximally satisfy customer requests in quality goods and services. The main directions of the company’s development in the field of digitalization and digitization of business processes are outlined in order to ensure profitability, reduce costs and increase labor productivity.

Customer Focus as a Critical Success Factors for Business Process Re-engineering to Achieve Academic Performance. A Case of Higher Education Institutions in Kinshasa, Democratic Republic of Congo (DRC)

In this study, the authors are proposing an innovative business process re-engineering improvement strategy by adopting, adapting and focusing on customers (students as the primary customers of higher education) concept to improve their quality of education and achieve academic performance. The research aims to investigate the influence of customer focus (student) variables on academic performance. Customer focus is one of the components of BPR and administrative process at higher education. The study uses BPR as Business strategic management approach to be applied in educational sector to enhance performance. The findings reveal a complex interplay of factors influencing academic performance within higher education institutions in Kinshasa, DRC. While certain aspects, such as orientation processes and the Ministry of Education’s selection process, were positively regarded, there is room for improvement in other areas, particularly in considering academic performance during admission and addressing non-academic factors that can ameliorate students’ performance. The findings can inform various stakeholders to design policies that enhance academic performance by adopting a more customer focus (student oriented) approach, while also addressing socio-economic issues and other non-academic factors preventing students’ performance.

СОВРЕМЕННЫЕ ПОДХОДЫ УПРАВЛЕНИЯ ПРОЕКТАМИ РЕИНЖИНИРИНГА БИЗНЕС-ПРОЦЕССОВ НА ПРЕДПРИЯТИЯХ ЭНЕРГЕТИЧЕСКОЙ ОТРАСЛИ

Business process re-engineering is a radical rethinking and restructuring of processes in an organisation to achieve significant improvements in their efficiency, productivity and quality. This approach allows energy companies to transform their operations to meet modern market requirements, changes in legislation and innovations. The article considers modern approaches of business process reengineering project management at the enterprises of the energy industry. The methods of business process re-engineering project management and the peculiarities of their application on the example of energy companies are analysed. Recommendations for realisation of the project of reengineering of business processes are developed.

Business Process Re-Engineering Projects Success Factors in United Arab Emirates’ Public Organizations

Business Process Re-Engineering Projects Success Factors in United Arab Emirates’ Public Organizations

A Fresh Look at the History and Evolution of Business Process Reengineering

A Fresh Look at the History and Evolution of Business Process Reengineering

Algorithm of management actions for the formation and implementation of a resilient health care quality system.

Aim: Development of an algorithm of management actions for the formation of a resilient system of quality of medical care in health care institutions of obstetric and gynecological profile and formalization of its closed structural and logical scheme. Materials and Methods: A set of theoretical approaches of social medicine and methods of business process reengineering is used, taking into account the dominant ones: systemic and integrated approach and alarm and process approaches; the concept of resilience; quality of medical care; reproductive health care using business ecosystem methods. Results: The algorithm of management actions for the formation of a resilient system of quality of medical care in obstetric and gynecological health care institutions, which is formalized in nine stages: analysis of needs and identification of problems; substantiation of performance requirements; development of a health care quality strategy; involvement of stakeholders; formation of a system of relative indicators; development of an action plan; implementation of a set of measures; monitoring and evaluation; improving the quality of health care. Conclusions: The results made it possible: construction of a closed structural and logical scheme of management actions, taking into account the combination of factors of influence, harmonized with the main functions of the resilient system, which determine the peculiarities of its functioning; justification of the boundaries of managerial and social responsibility of management entities according to the binary components of the medical and social justification of the process of improving the quality of medical care.

Novel Simulation Optimization Approach for Supply Chain Coordination and Management

The importance of supply chain management is paramount nowadays and this research seeks ways for better supply chain coordination. We present a roadmap for implementing true digital replicas of physical supply chains based on a disruptive simulation modeling approach. These digital replicas can enable the comparative evaluation of existing Just-In-Time (JIT) control policies for the first time without the unrealistic assumptions of existing studies in the literature. These realistic supply chain simulation models have the prospect of giving us better understanding of their behavior and of their complex dynamics. We provide guidelines for using the digital replicas and advanced optimization approaches to derive novel supply chain coordination policies pushing the field of JIT control beyond the state-of-the-art. An equally important contribution of this research is that it advances the field of hybrid discrete event-system dynamics (DES-SD) simulation with the prospect of pushing Systems Engineering to the next level. This research discusses theoretical foundations for mixing DES with SD simulation, and explores technical aspects and implementation details. The implications of this extent well beyond the supply chain field since both DES and SD have dozens of application areas including manufacturing, service systems and economics, social sciences, respectively. The paper is concluded with a discussion on the potential impact of the proposed approach including insights for practitioners, applicability of scientific results in industry and prerequisites for business process re-engineering.

PLASTIC PACKAGING WASTE MANAGEMENT THROUGH FILLING MACHINE WITH AGILE REENGINEERING PROJECT MANAGEMENT APPROACH

In Indonesia, the number of plastic wastes has reached 66 million tons per year in which 50% of them come from plastic packaging waste. Meanwhile, the recycling of plastic packaging waste only reaches 14%. Hence, it is highly urgent to be aware of plastic packaging waste management in order to tackle this issue. The research discussed the capability and potential of applying digitalization and automation to Smart Retail Technology which focuses on filling machines to manage plastic packaging waste management and increase the competitive advantage. This research uses two main approaches, namely Business Process Reengineering and Agile Project Management to recommend a new business process on ongoing project. The result of the study suggests the urgency to take advantage of the QR Code and Human Machine Interface to maximize the effectiveness and results of implementing the business process. By using simulation, this effort is expected to reach up to 334 consumers each day with up to 42.14% of machine utilization.

Navigating the ERP Landscape: Unveiling the Key Drivers in Enterprise Resource Planning Success - A Comprehensive Literature Exploration

Organizations require information systems as a means of aiding decision-making processes. Enterprise Resource Planning (ERP) systems serve as information system tools that enhance work efficiency. They are considered the optimal solution for organizations seeking a competitive edge. The successful implementation of ERP systems offers numerous benefits to organizations. It is essential to note that while some organizations have encountered difficulties using ERP systems, others have succeeded. Implementing ERP systems poses a challenge for organizations, and this study aims to identify the critical success factors with ERP systems and get to know what category is most important to implementing ERP in an organization. This research identifies and categorizes the top five CSFs for successful ERP implementation: training and job redesign, adequate ERP software selection, clear goals and objectives, business process reengineering, and implementation strategy and timeframe. These CSFs are vital for organizations of all scales, offering a holistic framework for effective ERP integration. Through systematic analysis, the study maps these CSFs into four dimensions: Project Strategy, Project Structure, Information Systems, and People Management, highlighting the interplay between technology and human factors. This research underscores the enduring significance of ERP systems in the globalized business landscape and calls for continued exploration of evolving CSF trends to ensure ongoing organizational competitiveness and success. By following the outlined procedures, this study can be applied by organizations of different scales, including small and large businesses, to achieve effective ERP implementation. Integrating ERP systems will demonstrate advantages for organizations over the short and long run within the market context.

Reengineering of technological business processes of a generating energy company in modern conditions

The article studies the improvement of the production activities of a large electric power company in the Moscow region, Public joint stock company “Mosenergo” (hereinafter referred to as “Mosenergo”) by proposing a set of measures for a radical renovation (reengineering) of the main technological business process – “Heat and electricity production”. Based on the process approach and methods of strategic analysis, SWOT (strengths, weaknesses, opportunities, threats), the key company success factors were identified, an enlarged business model of “Mosenergo” was built and analysed, followed by the selection of the most preferable business process. With the help of a matrix of criteria, an assessment of business process importance or readiness for the implementation of the selected strategies was made. Key success factors for “Production of heat and electricity” business process were formed. However, in modern conditions, due to the tightening of sanctions imposed by unfriendly countries, the risks of supply disruptions and termination of equipment maintenance are increasing, which causes negative trends in key performance indicators of the selected business process, namely the accident rate and/or the frequency of emergency operation of automatics cases. The set of measures for reengineering the business process “Production of heat and electricity” is based on the idea of automatic technological business process of the company through the introduction of highly effective domestic digital technologies as part of the industry’s digital transformation strategy. The import substitution programme to minimise risks caused by geopolitical events in the world is considered.

Key Success Factors Influencing the Sustainability of University-Industry Partnerships in South Africa

Due to the inability of stakeholders to address local and global challenges independently, there is a rising need for partnerships between academia and industry. Higher education institutions are key role players in developing future employees, necessitating intervention strategies with industry. Conversely, industry is eager to absorb these employees in an effort to identify solutions to their ongoing concerns. As a result, establishing symbiotic relationships with one another becomes critical, since such partnerships have been known to address a wide range of challenges. This study, therefore, investigated factors that influence the sustainability of university-industry partnerships by means of a quantitative survey applied to exit-level higher education students and industry managers. A hybrid questionnaire was used to collect data, incorporating open-ended and closed questions. Some of the survey findings include solidification of contracts, dynamic stakeholder engagement, strategic planning initiatives and fostering commitment, resulting in re-engineered business processes and bespoke education. These findings have significant implications for the long-term viability of university-education partnerships. As a result, it is critical for stakeholders to prioritise investment in these partnerships recognising their significance as catalysts for innovation and drivers of economic progress.

Reengineering of business processes of a construction enterprise in conditions of digitalization

The etymology of the term "reengineering" was studied, which means a set of methods that the company uses to design and redesign the business in accordance with strategic requirements, where the key aspect is the improvement of the financial condition. Under the influence of digitalization, companies must constantly change in order to meet the needs of consumers and be competitive. At the same time, it is important to model, analyze and redesign complex and outdated business processes that do not meet modern requirements in the conditions of fierce competition on the world market of products and services.
 The article considers the issue of formalization of reengineering stages, at which business processes are selected and evaluated, taking into account the impact of digitalization on them. A methodology for choosing business processes based on the examination of the most important success factors is proposed. The choice is made on the basis of the analysis of the integral assessment of business processes, taking into account the variability of many experts.
 A formalized methodology for the first stage of business process reengineering is presented, which pays attention to organized interaction between company specialists and consultants. This approach is designed to reduce the subjectivity of business process assessments, compensating for individual eliminations and increasing the objectivity of the assessment.
 The formalized nature of the methodology, as well as versatile analysis, including the reasoned reasoning of specialists and managers, contribute to increasing the validity of the decisions made regarding the reengineering of business processes. This is important in order for the changes developed in the processes to be the most effective and meet the strategic goals of the enterprise.
 Adherence to these principles can help create a more reliable methodology for business process reengineering, providing more accurate and informed assessments, and therefore more effective process improvements

Business Process Re-Engineering and its Impact on Business Intelligence at Jordanian Commercial Banks

Business Process Re-Engineering and its Impact on Business Intelligence at Jordanian Commercial Banks

Implementation Of Business Process Reengineering (BPR) In Courier Business Services To Improve The Quality Of Public Services

Implementation Of Business Process Reengineering (BPR) In Courier Business Services To Improve The Quality Of Public Services