Business Process Reengineering Research Articles

Development Secured Blockchain Based on Agricultural Food Supply Chain in Management System

Abstract: Blockchain, smart contracts, and the Internet of Things (IoT) are essential technologies for the business process reengineering of supply chains in the era of Industry 4.0. The agricultural food supply chain is one of the research areas where these disruptive technologies can play a crucial role in automating business processes, providing real-time goods monitoring, and securing transactions. With the help of blockchain, smart contracts, and the IoT, a product’s health and environment can be monitored throughout the supply chain. In this study, we have critically examined the relevance of these technologies through various activities of the agriculture supply chain using the approach of Business Process Modeling (BPM). Agriculture is a big part of the economy of any country because it helps feed the entire population. It connects and communicates with all of the related industries. If the agriculture base is strong, it is generally regarded as a socially and politically stable society. Many modern farms make use of cutting-edge technology and sciatic and technological ideas. The maximization of the profits relies on some farmers’ vegetables and fruits with chemicals. Chemical fertilizers, insecticides, and other compounds are used in several plants and fruits.

Improving Company Revenue through Business Process Reengineering: A Case Study of PT XYZ

Improving Company Revenue through Business Process Reengineering: A Case Study of PT XYZ

A novel approach for managing change in warehouse processes via integration of business process re-engineering and interval-valued hesitant fuzzy DEMATEL

PurposeThe main purpose of this study is to present a new approach to managing process changes in uncertain conditions. The proposed approach is applied in one of the largest production companies in Turkey to manage the changes in their warehouse processes which formed after the merger.Design/methodology/approachIn the model, interval-valued hesitant fuzzy the decision-making trial and evaluation laboratory (IVHF-DEMATEL) methodology is integrated into one of the most used BPR tools, change matrix. The main focus of the proposed model is to increase both flexibility and applicability in uncertain conditions. Thus, while the change matrix enables companies to be agile and responsive to changes, IVHF-DEMATEL provides a better way to continuously evaluate and determine critical processes, and strategies to align with evolving conditions.FindingsInitial analysis revealed two major problems, the slowness of shipments caused by the increase in costs and the confusion in the organizational structure. However, the conventional methods fall short of effectively determination of critical objectives in terms of dealing with uncertainty. Therefore, a comprehensive roadmap for managing the change is developed with the integration of IVHF-DEMATEL and change matrix so that a successful transition is achieved.Originality/valueIt is believed that the study will contribute to the existing literature by providing a novel approach in which the IVHF-DEMATEL methodology is integrated into the change matrix. Also, the study provides a guideline for practical applications by presenting a step-by-step implementation of the model.

Cross-industry frameworks for business process reengineering: Conceptual models and practical executions

Cross-industry frameworks for business process reengineering (BPR) have emerged as pivotal tools in enhancing organizational efficiency, agility, and competitiveness across diverse sectors. These frameworks amalgamate conceptual models with practical executions to streamline operations, optimize resource allocation, and foster innovation. This review delves into the essence of cross-industry frameworks for BPR, elucidating their conceptual underpinnings and real-world applications. At the core of cross-industry frameworks lies the recognition that business processes transcend sector boundaries, encompassing common elements such as customer interactions, supply chain management, and operational workflows. Conceptual models form the foundational framework by articulating key principles, methodologies, and best practices for BPR initiatives. One prominent conceptual model is the Business Process Reengineering (BPR) methodology, which advocates for radical redesign rather than incremental improvement of processes. This approach emphasizes fundamental questioning of existing practices, aiming to achieve dramatic enhancements in efficiency, quality, and customer satisfaction. Another influential model is the Capability Maturity Model Integration (CMMI), which provides a roadmap for organizations to systematically improve their processes by advancing through defined maturity levels. Practical executions of cross-industry frameworks entail the translation of conceptual models into actionable strategies tailored to specific organizational contexts. This involves a multifaceted approach encompassing process analysis, stakeholder engagement, technology integration, and change management. Process analysis entails mapping current workflows, identifying bottlenecks, and pinpointing areas for optimization. Stakeholder engagement is crucial for garnering buy-in and fostering a culture of continuous improvement. Technology integration plays a pivotal role in modern BPR initiatives, leveraging digital tools such as business process management (BPM) software, data analytics, and robotic process automation (RPA) to streamline operations and enhance decision-making. Moreover, emerging technologies like artificial intelligence (AI) and blockchain offer new avenues for process innovation and optimization. Change management constitutes a critical component of practical executions, as BPR initiatives often entail significant organizational transformation. Effective change management involves communication, training, and leadership support to mitigate resistance and facilitate smooth transition. Real-world applications exemplify the effectiveness of cross-industry frameworks in driving tangible business outcomes. Case studies spanning diverse sectors, including manufacturing, healthcare, finance, and retail, demonstrate how organizations have leveraged BPR to achieve breakthrough improvements in efficiency, cost reduction, and customer satisfaction. In the manufacturing sector, for instance, companies have adopted lean manufacturing principles to streamline production processes, minimize waste, and enhance flexibility. In healthcare, BPR initiatives have led to streamlined patient care pathways, reduced administrative burdens, and improved clinical outcomes. Financial institutions have leveraged BPR to optimize loan approval processes, mitigate risk, and enhance regulatory compliance. Similarly, retailers have utilized BPR to optimize supply chain management, enhance omnichannel capabilities, and personalize customer experiences. Cross-industry frameworks for business process reengineering represent a potent paradigm for organizational transformation in today's dynamic business landscape. By integrating conceptual models with practical executions, these frameworks empower organizations to enhance operational efficiency, drive innovation, and maintain competitive advantage across diverse sectors.

Economic security of the industrial enterprise in the frameworks of business process reengineering

Economic security of the industrial enterprise in the frameworks of business process reengineering

The Impact of Business Process Reengineering on the Quality of Banking Service: An Analytical Study in Public Commercial Banks in Iraq

The current research aims to test the impact of business process reengineering on the quality of banking services in public commercial banks owned by the state in Iraq. It also aims to identify the level of interest of AL- Rafidain Bank, Rashid Bank, and Trade Bank of Iraq in the research variables, in an attempt to provide a set of recommendations to contribute to improving managerial practices. The research adopted a descriptive-analytical approach in completing its chapters and sections. The study was conducted in public commercial banks in Iraq, which constituted the research population. The purposive stratified sample consisted of 170 respondents from the leadership positions of the three banks (branch managers, department managers, assistant general managers, and general managers). They were given the research instrument "questionnaire," of which 150 were valid. The questionnaire was supplemented with interviews and additional data. The researchers analyze the preliminary data, relying on descriptive and analytical statistical methods. The statistical tests included normality tests, exploratory factor analysis, confirmatory factor analysis, validity and reliability tests, mean, coefficient of variation, standard deviation, simple linear regression, and multiple regression to test the hypotheses representing the main research questions. The research findings showed a statistically significant impact of business process reengineering on the quality of banking services. Paper type: Research paper.

Business Process Reengineering with a Circular Economy PDCA Model from the Perspective of Manufacturing Industry

In times of increasing awareness of sustainability and the need for efficient business processes, this study explores the integration of business process reengineering with circular economy principles within Serbian manufacturing organizations. Addressing the need for sustainable development, the research aims to propose and validate a model that harmonizes business process reengineering with the circular economy to improve environmental and organizational performance. The study conducted an extensive survey and analysis across 135 manufacturing organizations in Serbia, assessing their readiness and current practices in adopting circular economy strategies through business process reengineering, utilizing the Plan-Do-Check-Act (PDCA) model. The findings reveal a moderate level of integration, with an average implementation score of 44.70% across surveyed organizations. Notably, organizations with ISO 9001 and ISO 14001 certifications demonstrated higher levels of model implementation. The study highlights the potential of integrating business process reengineering with circular economy principles as a path to sustainable manufacturing. It also highlights the need for targeted strategies to improve management commitment, resource allocation, and participation in sustainable practices. The research contributes valuable insights for policymakers, industry stakeholders, and academic discourse, advocating for a more systematic approach to embedding circular economy principles within organizational processes for a sustainable future.

THEORETICAL FRAMEWORKS SUPPORTING IT AND BUSINESS STRATEGY ALIGNMENT FOR SUSTAINED COMPETITIVE ADVANTAGE

In today's dynamic business environment, the alignment between information technology (IT) and business strategy is critical for organizations seeking sustained competitive advantage. This paper presents a comprehensive examination of theoretical frameworks supporting this alignment, aiming to provide insights into how organizations can effectively integrate IT capabilities with strategic objectives. The theoretical foundations explored include the Resource-Based View (RBV), which emphasizes leveraging unique resources and capabilities to achieve competitive advantage. Additionally, the Dynamic Capabilities Framework underscores the importance of an organization's ability to adapt and innovate in response to changing market conditions, highlighting the role of IT in facilitating agility and flexibility. The Strategic Alignment Model offers a structured approach to ensuring coherence between business strategy, IT strategy, and organizational infrastructure, enabling seamless integration and alignment. Value Chain Analysis provides a framework for understanding how IT can add value across different stages of the value chain, informing strategic decision-making and resource allocation. Moreover, IT Governance Frameworks, such as COBIT and ITIL, offer guidelines for effective management and governance of IT resources to support strategic objectives. Business Process Reengineering (BPR) is also examined as a methodology for redesigning business processes to align with strategic goals and leverage IT capabilities. Through an exploration of these theoretical frameworks, this paper aims to equip organizations with the knowledge and tools necessary to achieve sustained competitive advantage through the strategic alignment of IT and business strategies. Keywords: Theoretical Frameworks, IT, Business Strategy Alignment, Sustained Competitive Advantage.

Bureaucratic structure of management of the organization in today’s conditions of uncertainty

Aim. To prove the facts of inefficiency of application of bureaucratic type of organizational structure of management, lack of its influence on economic growth in the conditions of growing global economic uncertainty. Objectives. To systematize the negative features of the bureaucratic model of management, reflected in the works of researchers of the XX century (among them - E. Downs, M. Crozier, B. Guy Peters, D. Flemming, V. Wriston, L. O’Tol), in particular, the lack of flexibility to external uncertain conditions, slow reengineering of business processes under the current realities of economic reality, the lack of motivation to develop the innovative potential of the subject; to study the impact of strong bureaucratic management on economic growth in the works of scientists of the late XX century. (P. Evans, D. Rauch); to reveal the contradiction in the XX century studies and prove that the bureaucratic organizational structure of management has a fading, sometimes stagnating influence on economic growth in the conditions of increasing economic uncertainty.Results. The paper investigated and found that the theory of the influence of the bureaucratic model on economic growth is confirmed on the example of 1960-2000. However, since the 2000s, which is proved in the research process, the bureaucratic organizational structure of management has a waning, sometimes stagnant effect on economic growth under conditions of increasing economic uncertainty. Consequently, bureaucratization of processes and bureaucratic organization is unable to respond to uncertainty. This is because the transition to the new century is marked by the introduction of the antipatterns of bureaucracy: digital technologies, artificial intelligence economy, flexible methods focused on situational management.Conclusions. The results revealed in this study prove the necessity of choosing a different type of organizational structure, not based on the bureaucratic model, in the conditions of permanent crisis and increasing uncertainty in the economy

Crisis re-engineering of business processes as a modern method of ensuring the quality of tourist services

Methods. During the study of the specifics of the implementation of crisis reengineering of business processes in the field of tourism services, the following methods of scientific knowledge were applied: analysis and synthesis – when identifying actual methods, tools and measures for the implementation of crisis reengineering of business processes, in particular, taking into account the specifics of the field of tourism; structuring – when characterizing influencing factors, elements, characteristic features and problems of implementing crisis reengineering of business processes; comparison – when comparing approaches to defining the term of crisis reengineering of business processes of an enterprise. Results. The theoretical and methodological foundations of the implementation of business process reengineering were studied, scientific approaches to the definition of the term «crisis business process reengineering» were summarized. The main goals and tasks of crisis reengineering are characterized, the constituent elements of the process of its implementation at the enterprise are separated. The specifics of working with human resources in the process of crisis reengineering are highlighted. The factors affecting the success of the reengineering of business processes of the enterprise were studied, the threats and complications that arise in the process of reengineering were separated. The specific features of the functioning of business processes in the field of tourism are analyzed. Features and possible problems of crisis reengineering of business processes of enterprises in the tourism industry are characterized. Novelty. On the basis of the study of scientific and methodological approaches to the definition of the essence of the term “crisis reengineering of business processes”, a proper interpretation of this category was formed, which, unlike the existing ones, combines both domestic and foreign experience in studying the peculiarities of crisis reengineering. A single system of interrelated elements has been formed, which in the complex make up the main tasks of crisis reengineering of business processes. The basic principles and possible risks in the process of implementing crisis reengineering at enterprises in the tourism industry are separated. Practical value. The set of tools and measures proposed by the author for the successful implementation of crisis reengineering of business processes at an enterprise in the field of tourism takes into account the specific conditions of conducting economic activity in this industry and is a reliable basis for improving the quality of tourist services and strengthening the competitiveness of the enterprise.

Business Process Reengineering to Improve Supply Chain Management at Batik Semarang 16 Through Implementation of ERP Odoo

This study aims to design an improvement in the Supply Chain Management using the ERP Odoo application. This research starts from conducting field studies on the research object, designing the required system, prototyping, testing, and implementation. The methodology used is RND Borg and Gall Method approach to reach the right model in making business models for reengineering ERP implementation in small and medium enterprises. As a result, the business processes create using Odoo, is way more efficient because all business activities can be integrated with each other so that there is an automation of changing the working status of the product so there is no need to check manually. Finally, testing has been done to see how well the system is.

REENGINEERING BUSINESS PROCESSES IN THE CONTEXT OF ENSURING INCLUSIVE DEVELOPMENT OF ENTERPRISES

The deep and prolonged socio-economic crisis observed in Ukraine in recent years has caused a number of problems in the development of domestic enterprises. Financial instability, inflationary processes, devaluation of the national currency, and now the challenges of a full-scale war and the consequences of active hostilities on the territory of Ukraine have led to an imbalance in the system of inter-sectoral relations. Constant missile attacks and extensive damage caused by the aggressor country's terrorist actions have significantly destabilised the operations of Ukrainian enterprises, critically limiting their resource capabilities (human, material, financial) and, consequently, their competitive potential. Significant uncertainty and turbulence in the external environment as a result of a combination of internal and external destabilising factors in the context of wartime challenges have made strategic planning impossible for producers. Therefore, the issues of finding approaches for effective management of enterprises, their restructuring and rehabilitation by identifying development priorities and formulating policies for their implementation are of particular relevance. The purpose of the study is to analyse theoretical and methodological approaches to the implementation of anti-crisis management models, to rethink the concept of enterprise development in terms of the need for strategic changes in the new economic realities, and to make a critical assessment of the system of management technologies, one of which is business process reengineering. To achieve this goal, general scientific methods of cognition were used: deduction and induction, analysis and synthesis, and generalisation. An important result of the work is the identification of a relevant link between the achievement of sustainable development goals, ensuring inclusiveness of activities and the content of business process reengineering as an anti-crisis paradigm in the current economic environment of Ukrainian enterprises. The results obtained are of practical value for economic systems focused on radical redesign and fundamental rethinking of business processes in order to achieve a significant improvement in the quality of human capital use.

DIAGNOSTICS OF MANAGEMENT OF MARKETING BUSINESS PROCESSES IN REAL ESTATE ENTERPRISES

With the rapid development of information technology and the deepening of the concept of value chain management, the enterprise management mode has been liberated from the traditional vertical integration structure, and opened a new chapter of all-round horizontal integration and value management. Many domestic and foreign enterprises have launched business process reengineering plans to strengthen enterprise management and enhance comprehensive competitiveness. This radical change has a huge impact on the traditional real estate sales model, forcing the sales business process must adapt to the new market development trend, and more closely integrate with other business processes to meet the comprehensive needs of modern enterprise management. In order to adapt to the changes of external environment, real estate enterprises must optimize and reconstruct their internal processes. Through business process reengineering, enterprises can break the traditional functional organizational structure, establish a new process organizational structure, eliminate ineffective processes, shorten the time required for processes, improve the execution efficiency of processes, and finally achieve the goal of improving management level and work efficiency, optimizing resource allocation and standardizing management processes. Marketing process management plays an important role in enterprise operation. By effectively organizing and coordinating individual business processes, marketing process management can improve the overall operational efficiency of a company. This paper focuses on the problem of marketing process in the field of real estate. Firstly, it emphasizes the importance of studying business process management. Then, according to the background of China's real estate development, the main links of the marketing process management of real estate enterprises are discussed in a targeted way (analyzing the target market, formulating sales strategies, implementing promotion activities, building sales channels, implementing sales activities, providing after-sales service). On the basis of the above links, this paper comprehensively analyzes the challenges faced by real estate enterprises in the marketing process. These challenges come from many aspects, such as market environment, sales channels, monitoring and evaluation. In order to deal with these challenges, this paper discusses and puts forward some countermeasures. These strategies include perfecting market research, diversifying sales channels, optimizing promotion strategies and strengthening marketing team building.

Identifikasi Proses Bisnis Penerimaan Santri Baru di Pesantren Mahasiswa Miftahul Khoirot melalui Implementasi Business Process Reengineering

This study aims to propose identification to the business process of admitting new students at Miftahul Khoirot Student Boarding School by adopting the concept of Business Process Reengineering (BPR). The admission of new students is a critical stage in maintaining the quality of education in pesantren, and BPR can help in identifying, redesigning, and optimizing this process to achieve efficiency, productivity, and better service. The BPR method is used to analyze, redesign, and implement the process with a more effective and innovative approach. The results of this proposal include simplification of intake steps, use of information technology, reduction of bureaucracy, and improved coordination between departments. It is expected that the implementation of this proposal will result in significant improvements in the admission process, reduce the time required, and increase the satisfaction of prospective students and related parties. This proposal provides a foundation for Miftahul Khoirot Student Boarding School to become more responsive and competitive in accepting new students

A configurable mining approach for enhancing the business processes' performance

AbstractBusiness is a war to get the attention you deserve from your enemies, and many competitors strive to gain a prominent position. Organizations are constantly seeking innovative ways to work to stay in a competitive business environment. Business process reengineering (BPR) is one of the most management approaches that are adopted by many organizations in order to achieve a dramatic increase in performance and cost reduction. Since the risks enfolded and failure rates related to BPR projects are very high, it is necessary to find ways to support success of BPR in a systematic approach. The major target of this article is to find the implementation of the proposed model to reengineer business processes (BPs) successfully via integrating critical success factors (CSFs) of BPR and BPs' performance. It is created to detect the inefficiencies and bottlenecks in the business process, decrease costs, time and increase quality of business processes, enhance financial environment and make an effective and efficient performance of the business process. It also applies a mining technique of association rule to examine the link between CSFs and several BPs and measures business processes' performance (intended BPR success) by process time, cycle time, quality and cost pre and post reengineering BPs. Thus, it uses a way to select the appropriate model for each business process. The proposed model will be implemented using a real world the Egyptian tax authority case study in order to prove its usefulness and efficiency. Then, inferred CSFs were applied according to each process, which proved the validity and success of the proposed model.

МЕТОДЫ И ИНСТРУМЕНТЫ РЕИНЖИНИРИНГА БИЗНЕС-ПРОЦЕССОВ ОРГАНИЗАЦИЙ В СТРОИТЕЛЬНОМ СЕКТОРЕ

The article reveals the concept of business process reengineering, defines the stages of its implementation within the framework of construction organizations, describes the methods of business process reengineering, conducts their comparative analysis aimed at identifying the advantages and disadvantages of each method, provides a description and comparative analysis of the most popular business process reengineering tools. Conclusions are drawn about the use of his methods and tools.

ВПЛИВ ПРОЦЕСНОГО ПІДХОДУ НА ЕФЕКТИВНІСТЬ УПРАВЛІННЯ ТА ЗАБЕЗПЕЧЕННЯ ЕКОНОМІЧНОЇ БЕЗПЕКИ БУДІВЕЛЬНИХ ПІДПРИЄМСТВ

In connection with global changes in the world economy, the problem of choosing and adapting an approach in management organizations to effectively respond to changes in the external environment becomes especially relevant. This work presents the main theoretical principles of the process approach to business management. The article conducted an investigation of the effectiveness of the process approach to improve the level of economic security in the civil service industry. A different process approach has been developed to optimize business processes. Features related to the specifics of investment and investment activity are reviewed. As a result, the economical security of the everyday life sector conveys the evidence of competitive advantages, reflected in the material, financial, personnel, technical and technological potential and organizational structure of the work life industry. The assets are for strategic purposes and goals. It is clear that at this time the process approach is the basis of modern management concepts: production organization, production management, logistics, project management and the philosophy of “gentle production”. A summary has been made about the positive infusion of a process-oriented approach to manage the economical safety of everyday life, and itself: the establishment of a process-oriented approach in the management of a process-oriented approach is based on the system go. The peculiarity of the process approach in managing day-to-day activities lies in the continuity of control at the stages of adjacent processes between their systems. The company achieves the best results with thorough basic processes. First, to clarify the process, it is necessary to understand what types of activities it includes, its function and interactions with other processes. Improved business management with a process-oriented approach can be achieved through an evolutionary and revolutionary path, obviously, through engineering or business process reengineering; The process approach to management allows management decisions to be made not based on intuition, but on the basis of facts. And it also means a set of funds for upgrading your business. In daily management, the process approach is important. It is the theoretical basis of many modern concepts of management activities.

Business Process Re-Engineering Projects Success Factors in United Arab Emirates’ Public Organizations

Business Process Re-Engineering Projects Success Factors in United Arab Emirates’ Public Organizations

Novel Simulation Optimization Approach for Supply Chain Coordination and Management

The importance of supply chain management is paramount nowadays and this research seeks ways for better supply chain coordination. We present a roadmap for implementing true digital replicas of physical supply chains based on a disruptive simulation modeling approach. These digital replicas can enable the comparative evaluation of existing Just-In-Time (JIT) control policies for the first time without the unrealistic assumptions of existing studies in the literature. These realistic supply chain simulation models have the prospect of giving us better understanding of their behavior and of their complex dynamics. We provide guidelines for using the digital replicas and advanced optimization approaches to derive novel supply chain coordination policies pushing the field of JIT control beyond the state-of-the-art. An equally important contribution of this research is that it advances the field of hybrid discrete event-system dynamics (DES-SD) simulation with the prospect of pushing Systems Engineering to the next level. This research discusses theoretical foundations for mixing DES with SD simulation, and explores technical aspects and implementation details. The implications of this extent well beyond the supply chain field since both DES and SD have dozens of application areas including manufacturing, service systems and economics, social sciences, respectively. The paper is concluded with a discussion on the potential impact of the proposed approach including insights for practitioners, applicability of scientific results in industry and prerequisites for business process re-engineering.

PLASTIC PACKAGING WASTE MANAGEMENT THROUGH FILLING MACHINE WITH AGILE REENGINEERING PROJECT MANAGEMENT APPROACH

In Indonesia, the number of plastic wastes has reached 66 million tons per year in which 50% of them come from plastic packaging waste. Meanwhile, the recycling of plastic packaging waste only reaches 14%. Hence, it is highly urgent to be aware of plastic packaging waste management in order to tackle this issue. The research discussed the capability and potential of applying digitalization and automation to Smart Retail Technology which focuses on filling machines to manage plastic packaging waste management and increase the competitive advantage. This research uses two main approaches, namely Business Process Reengineering and Agile Project Management to recommend a new business process on ongoing project. The result of the study suggests the urgency to take advantage of the QR Code and Human Machine Interface to maximize the effectiveness and results of implementing the business process. By using simulation, this effort is expected to reach up to 334 consumers each day with up to 42.14% of machine utilization.