Business Process Modeling Notation Research Articles

Multidimensional Sentiment Cube Mining for Process Monitoring

Process monitoring is essential for quality improvement because it is necessary to find the answers to which business issues need to be understood. In the era of social media, many critiques concern the business domain, including life insurance, which is one of the significant business sectors in Thailand. To utilize this useful cloud corpus for the business improvement process, we propose a novel methodology for process monitoring using the concept of multidimensional sentiment cube (MDSC) mining to raise usefulness with the business process model notation (BPMN). As the ability of MDC raise unlimited analysis perspectives merge with sentiment analysis (MDSC), this method can provide more sets of data for association rules mining and meet the needs to be analyzed. The cube analysis scenario, which uses association rules mining results, can reveal a significant hidden issue among aspects and sub-aspects associated under our design with their measurements. The results can be used for monitoring, which presents the customer's sentiment from social media in the real business case and identifying in the real process model.
 HIGHLIGHTS
 
 A methodology for process monitoring using the concept of multidimensional sentiment cube (MDSC) mining raise the usefulness of the business process model notation (BPMN) by utilizing the corpus for the business improvement process
 This method can provide more sets of data for association rules mining as the ability of MDC raise unlimited analysis perspectives to merge with sentiment analysis (MDSC)
 The results can monitor the customer’s sentiment from social media in the real business case and identify in the real process model
 
 GRAPHICAL ABSTRACT

Software development processes in ocean system modeling

Scientific modeling provides mathematical abstractions of real-world systems and builds software as implementations of these mathematical abstractions. Ocean science is a multidisciplinary discipline developing scientific models and simulations as ocean system models that are an essential research asset. In software engineering and information systems research, modeling is also an essential activity. In particular, business process modeling for business process management and systems engineering is the activity of representing processes of an enterprise, so that the current process may be analyzed, improved and automated. In this paper, we employ process modeling for analyzing scientific software development in ocean science to advance the state in engineering of ocean system models and to better understand how ocean system models are developed and maintained in ocean science. We interviewed domain experts in semi-structured interviews, analyzed the results via thematic analysis, and modeled the results via the Business Process Modeling Notation (BPMN). The processes modeled as a result describe an aspired state of software development in the domain, which are often not (yet) implemented. This enables existing processes in simulation-based system engineering to be improved with the help of these process models.

Mapping of sustainable warehouse process in the agro-hub Banten using business process modelling notation

Study of sustainable warehousing management through modelling process bussiness in Agro-hub was needed as issue of environmentally-friendly way of warehouse management appeared. Agro-hub was distribution centre integrated with logistics, warehouses, packaging houses and digital markets. Warehouse processes include receiving, data records, packing, and inventory and logistics. This researched was aimed to designed sustainable warehouse process in the Agro-hub Banten. The modelling method was using Business Process Modelling Notation. The collecting data was done by observation, in-depth interview and documentation review. Results of this study are mapping of material acceptance process (purchasing), dara record process, and inventry and packing practices.

IMPLEMENTATION OF HIGH FIDELITY PROTOTYPING IN ONLINE FIELD PLACEMENT PROGRAM SYSTEM DESIGN

Service activities carried out by the Academic and Student Administration Bureau (BAAK) STMIK Widuri for students who will carry out field placement program (KKP) are currently still carried out conventionally, this makes the process of making KKP cover letters and also assignments for supervisors takes time, which is quite long and less efficient. To overcome these problems, it is necessary to create a web-based application system that can simplify and speed up the activities of student KKP administration services. In this study, observations were made on the current system modeled using Business Process Modeling Notation (BPMN) and Data Flow Diagrams (DFD). The problem analysis process uses the Root Cause Analysis (RCA) method. The system design runs with UML diagrams, namely Use Case, Activity and Deployment Diagrams. Making a prototype with a high fidelity concept using the PHP programming language, HTML 5, CSS, jQuery, Bootstrap and DataTables frameworks and the Chart.js library. This research resulted in a prototype that describes the overall functionality of the Online MPA system, interactive and has an attractive interface.

A framework for multi-perspective process mining into a BPMN process model.

Process mining is mainly focused on process discovery from control perspective. It is further applied to mine the other perspectives such as time, data, and resources by replaying the events in event logs over the initial process model. When process mining is extended far beyond discovering the control-flow models to capture additional perspectives; roles, bottlenecks, amounts of time passed, guards, and routing probabilities in the process can be identified. This is a such extensions are considered under the topic of multi-perspective process mining, which makes the discovered process model more understandable. In this study, a framework for applying multi-perspective process mining and creating a Business Process Modelling Notation (BPMN) process model as the output is introduced. The framework, which uses a recently developed application programming interface (API) for storing the BPMN Data Model which keeps what is produced from each perspective as an asset into a private blockchain in a secure and immutable way, has been developed as a plugin to the ProM tool. In doing so, it integrates a number of techniques for multi-perspective process mining in literature, for the perspectives of control-flow, data, and resource; and represents a holistic process model by combining the outputs of these in the BPMN Data Model. In this article, we explain technical details of the framework and also demonstrate its usage over a case in medical domain.

Exploring Natural Language Processing in Model-To-Model Transformations

In this paper, we explore the possibility to apply natural language processing in visual model-to-model (M2M) transformations. Therefore, we present our research results on information extraction from text labels in process models modeled using Business Process Modeling Notation (BPMN) and use case models depicted in Unified Modeling Language (UML) using the most recent developments in natural language processing (NLP). In this paper, we focus on three relevant tasks, namely, the extraction of verb/noun phrases that would be used to form relations, parsing of conjunctive/disjunctive statements, and the detection of abbreviations and acronyms. Relation extraction was attempted to solve by implementing techniques that combine state-of-the-art NLP language models with formal regular expressions grammar-based structure detection. In this paper, we perform thorough testing of the most recent state-of-the-art NLP tools (CoreNLP, Stanford Stanza, Flair, Spacy, AllenNLP, BERT, ELECTRA), as well as custom BERT-BiLSTM-CRF and ELMo-BiLSTM-CRF implementations, trained with certain data augmentations to improve performance on the most ambiguous cases; these tools are used as a foundation for building tools to extract noun and verb phrases from short text labels generally used in UML and BPMN models. Furthermore, we describe our attempts to improve these extractors by solving the abbreviation/acronym detection problem using machine learning-based detection, as well as process conjunctive and disjunctive statements, due to their relevance to performing advanced text normalization. The obtained results show that the best phrase extraction and conjunctive phrase processing performance was obtained using Stanza based implementation, yet, our trained BERT-BiLSTM-CRF outperformed it for the verb phrase detection task. Our acronym detection approach resulted in the precision of 0.78 and F1-Score of 0.73 which may also be considered quite positive. While this work was inspired by our ongoing research on partial model-to-model transformations, we believe it to be applicable in other areas requiring similar text processing capabilities as well.

A Context-Aware Architecture for Realizing Business Process Adaptation Strategies Using Fuzzy Planning

Business competency emerges in flexibility and reliability of services that an enterprise provides. To reach that, executing business processes on a context-aware business process management suite which is equipped with monitoring, modeling and adaptation mechanisms and smart enough to react properly using adaptation strategies at runtime, are a major requisite. In this paper, a context-aware architecture is described to bring adaptation to common business process execution software. The architecture comes with the how-to-apply methodology and is established based on process standards like business process modeling notation (BPMN), business process execution language (BPEL), etc. It follows MAPE-K adaptation cycle in which the knowledge, specifically contextual information and their related semantic rules — as the input of adaptation unit — is modeled in our innovative context ontology, which is also extensible for domain-specific purposes. Furthermore, to support separation of concerns, we took apart event-driven adaptation requirements from process instances; these requirements are triggered based on ontology reasoning. Also, the architecture supports fuzzy-based planning and extensible adaptation realization mechanisms to face new or changing situations adequately. We characterized our work in comparison with related studies based on five key adaptation metrics and also evaluated it using an online learning management system case study.

Fit-Gap Analysis: Pre-Fit-Gap Analysis Recommendations and Decision Support Model

Enterprise Resource Planning (ERP) system has been defined as a configurable Commercial Off-The-Shelf (COTS) system integrated into multiple business functions. For most companies, adopting ERP has become necessary to maintain market competitiveness. However, ERP implementation is still critical because project success depends on multiple parameters and involves several stakeholders. This article deals with the Fit-Gap analysis stage, which is an essential step in ERP implementation. This study was carried out through a literature review and interviews with experts to gather information and support stakeholders toward a successful Fit-Gap phase. It presents a set of recommendations for clients and consultants to consider before starting the Fit-Gap Analysis phase, and it presents an approach, with a decision support model represented as Business Process Modelling Notation (BPMN) based on several parameters to be used during the Fit-Gap Analysis stage to bridge gaps. The results obtained are intended for clients and consultants to make the most rational decision to bridge gaps based on the recommendations found, the approach and the decision support models presented.

Reasoning on the usage control security policies over data artifact business process models

The inclusion of security aspects in organizations is a crucial aspect to ensure compliance with both internal and external regulations. Business process models are a well-known mechanism to describe and automate the activities of the organizations, which should include security policies to ensure the correct performance of the daily activities. Frequently, these security policies involve complex data which cannot be represented using the standard Business Process Model Notation (BPMN). In this paper, we propose the enrichment of the BPMN with a UML class diagram to describe the data model, that is also combined with security policies defined using the UCONABC framework annotated within the business process model. The integration of the business process model, the data model, and the security policies provides a context where more complex reasoning can be applied about the satisfiability of the security policies in accordance with the business process and data models. To do so, we transform the original models, including security policies, into the BAUML framework (an artifact-centric approach to business process modelling). Once this is done, it is possible to ensure that there are no inherent errors in the model (verification) and that it fulfils the business requirements (validation), thus ensuring that the business process and the security policies are compatible and that they are aligned with the business security requirements.

Pendampingan Evaluasi dan Dokumentasi Proses Bisnis Desa Wisata Nglinggo

The purpose of this program is to assist Nglinggo Tourism Village management in documenting its business process. Tourism services in Nglinggo are currently regarded to be operated smoothly, however, without sufficient documentation, it is difficult to conduct evaluation activities. Considering the importance of evaluation in the continuous development of the tourism village, business process documentation and evaluation is conducted. This community service was conducted mostly by training and advisory activities. In the advisory activities, program team assisted the management in business process identification, analysis and evaluation, as well as documentation. This documentation phase used Business Process Modeling Notation (BPMN) while evaluation utilized Quality Evaluation Framework (QEF). The results of this activity consist of documentation of business processes which include tourist services, recap of village tourism receipts and other related services. This service is expected to help Nglinggo Tourism Village to have business process documentation as a guide in order to achieve standards in tourism services.

RANCANGAN MARKETPLACE HEWAN TERNAK APPLICATION

The marketplace of livestock is engaged in the business of selling and purchasing which broadly has the activities of selling and purchasing animals. Usually have several system admins who work and control an application system by handling also the development of businessmen in the application, including making reports and managing master data. In this study business process observations were made from observations of free-range applications which have become a unique marketplace specifically for livestock. The business process that is happening right now, that an application provides a place for various pet shops to pour their sales business activities in accordance with the dimensions of the animals they sell, on the other hand also receives intensive care services for animal development for farmers. It takes a long time for a common marketplace application to get a service maintenance partner, and time brackets along with maintenance service wages that are proportional to the value of feed prices, an increase in the amount of food, and season conditions for a sales activity there is no precise analysis. Based on the needs of this matter, a design of new marketplace application design is needed which is equivalent to a marketplace in general, which only has the ability to sell and purchase. In the analysis phase of modeling using Business Process Modeling Notation (BPMN), while the design stage uses Unified Modeling Language (UML). The design of this application will be a guideline in implementing software in future research.

A BPMN Extension to Support Organizational Structure Evaluation, Case study: Service Desk of University of Tehran

Different companies of different sizes are struggling with the pressing challenges of economic pressures, market conditions, customer preferences, and technological innovations. In response, many are changing the design of their organization to make them more flexible. But there are no proper methods and tools for designing an organization at the age of information and big data which suggest a specific design fit to a particular organization. To bridge this gap, this paper proposes to extend the business process modeling notation (BPMN 2.0) to organizational structure concepts so that a common modeling formalism can address different types of structure dimensions such as centralization, formalization, and complexity. This innovation helps the designers of the organization to evaluate their structure designs before implementing them in a simulation space provided by the process architecture repository. This extension, called BPMNOS, is methodically designed using BPMN 2.0 development mechanisms proposed by (Stroppi, Chiotti, et al. 2011), and (Braun 2015) based on BPMN conceptual framework introduced by OMG (OMG 2013). In this method, after exploring concepts in the subject domain the researcher maps these concepts to BPMN and then suggests new ones and new notations to achieve new goals. The results of a laboratory experiment show that the extension supports designers for a more comprehensive understanding of their design. And the result of structure dimension index calculation based on this tool is close to the standard questionnaire result.

ACHAT-WF: Generating conversational agents for teaching business process models

This paper proposes a general approach for using conversational interfaces such as chatbots to offer adaptive learning of business processes in an environment involving different actors. Adaptivity concerns both the content being proposed, the sequence of learning items, and the way the conversation is conducted. The original approach allows the development of sustainable chatbots and empowers various non-technical actors (authors, teachers, publishers, and learners) to control the chatbot features directly. The aCHAT-WF framework (adaptive CHATbot for WorkFlows), proposed in this paper for managing conversational interfaces, conceptually represents all the aspects related to a conversation about business processes, with different facets for the user, the conversation flow, and the conversation contents, combining them to obtain a flexible interaction with the user. The paper focuses on the different preparation phases for instructional material based on Business Process Modeling Notation (BPMN) models, separating the different roles involved in the construction of a chatbot for teaching business processes and with the possibility of defining different styles for the interaction with the users. The proposed method is configuration-driven, to facilitate the separation of the different aspects of the control of the interaction and the delivery of contents.

Analysis and development of company business processes using business process model notation (case study of PT Datacomm Diangraha)

Companies in supporting activities that can achieve competitive advantage require a description of the right activities or commonly called business processes. To evaluate existing business processes so as to improve business productivity performance, every company needs to conduct business process analysis so that it is easy to understand the ongoing business processes and can improve them if needed. An important stage of business process analysis is modeling. The purpose of writing this journal is to identify business processes at PT Datacomm Diangraha and make modeling of ongoing business processes (As-Is Model). The Business Process Model Notation (BPMN) method which is a technique or method for understanding, designing and analyzing a business process is used in this research. This study uses observation, interviews and literature review to obtain data. The results obtained are the business processes at PT Datacomm consisting of the contract making process, the work design submission process, the process of paying service fees in stages (30%, 60%, 10%), providing a guarantee period, and customer service and process improvement.

A case study of the analysis of business process modelling and notation for purchase order and Product receipt in small medium-sized enterprises

This research was aimed to analyze the business process of product purchase and product receipt on small and medium retail enterprises. The most of problem that appeared on Small and Medium Enterprises (SME) was lack of awareness to fix and improve the business process, because the appropriate business process could help the development of organization. The illustration of business process used Business Process Modeling Notation (BPMN). BPMN could really help the making of business process to be understood easier by the users and could be analyzed, so it produced improvement suggestions on the business process in order to achieve business effectiveness. This research was a qualitative research, which the research data was collected through observation and interview techniques in PO Dolopo Grosir which was one of the biggest wholesale shops in Madiun District. The research result referred the deficiency on the business process of product purchase and product receipt in PO Dolopo Grosir. The deficiencies on this business process could be risky to cause problems such as error of purchase decision, forgetfulness of product return, and less strict checking standard on product receipt process.

Towards Automated Surgical Documentation using automatically generated checklists from BPMN models

Abstract The documentation of surgeries is usually created from memory only after the operation, which is an additional effort for the surgeon and afflicted with the possibility of imprecisely, shortend reports.The display of process steps in the form of checklists and the automatic creation of surgical documentation from the completed process steps could serve as a reminder, standardize the surgical procedure and save time for the surgeon. Based on two works from Reutlingen University, which implemented the creation of dynamic checklists from Business Process Modelling Notation (BPMN) models and the storage of times at which a process step was completed, a prototype was developed for an android tablet, to expand the dynamic checklists by functions such as uploading photos and files, manual user entries, the interception of foreseeable deviations from the normal course of operations and the automatic creation of OR documentation.

A Requirements-Oriented Modelling Language for an Optimized Distribution of Business Processes on a Multi-Cloud Environment

Many companies resort to business process outsourcing (BPO) to survive in today's tough competition. This trend has been intensified with the advent of Cloud computing that brings a new way of paying and consuming resources. Nonetheless, preserving companies' knowhow, protecting sensitive data, and ensuring the compliance of business processes (BPs) remain among the most important challenges in BPO to the Cloud. An organization must therefore consider several factors to determine which BP parts should be outsourced and to assign them the most appropriate Cloud offers. This paper proposes an extension of the business process model notation (BPMN) that allows specifying the requirements of BP activities in terms of security, compliance, cost, performance, data transfer, and obfuscation. This extension is intended for the BP modelling phase and aims to assign to each activity the Cloud offer that best meets its requirements.

A Petri Nets Evolution Method that Supports BPMN Model Changes

The correctness of the business process modelling notation (BPMN) is essential for software success, and the BPMN formalization is the foundation of the correctness verification process. However, dynamically adapting the formalized BPMN model to changes in the BPMN model and protecting tokens from being lost in the remapping formalization are the main limitations of the BPMN formalization under changing business requirements. To overcome these limitations, an approach for evolving a Petri nets model according to the BPMN changes is proposed in this paper. In this approach, a check algorithm is designed to identify the differences between the original BPMN model and the updated BPMN model. Then, the evolution rules of the extended Petri nets (EPN) model are defined according to the results of the checking program. Finally, these evolution rules are described in the query/view/transformation operational mapping (QVTo) language and implemented in the Eclipse platform. We demonstrate the effectiveness of the evolution of the BPMN formalization using a case study of the Web Payment business system. Moreover, the dynamic evolution of the BPMN formalization can maintain the consistency between the original model and the updated model, and this consistency has been successfully verified.

Model-driven engineering for multi-party business processes on multiple blockchains

As a disruptive technology, the blockchain is continuously finding novel application contexts, bringing new opportunities and radical changes. In this paper, we use blockchain as a communication infrastructure to support multi-party business processes. In particular, through smart contracts specifically generated by the mentioned business process, it is possible to derive a trustable infrastructure enabling the interaction among parties. Moreover, the emergence of different blockchain technologies, satisfying different characteristics, gives the possibility to support the same business process dealing with different non-functional needs. In this paper, we propose a novel engineering methodology supported by a practical framework called Multi-Chain. It permits to derive, using a model-driven strategy, a blockchain-based infrastructure, that can be deployed over a specific blockchain technology (e.g., Ethereum or Hyperledger Fabric). The objective is to permit the single definition and multiple deployments of the business process, to deliver the same functionalities, but satisfying different non-functional needs. In such a way, organisations willing to cooperate can select the multi-party business process and the blockchain technology they would like to use to satisfy their needs. Using Multi-Chain, they will be able to automatically derive from a Business Process Modelling Notation (BPMN) choreography diagram a blockchain infrastructure ready to be used. This overcomes the need to get acquainted with many details of the specific technology.

A feature‐based approach for guiding the selection of Internet of Things cybersecurity standards using text mining

AbstractCybersecurity is critical in realizing Internet of Things (IoT) applications and many different standards have been introduced specifically for this purpose. However, selecting relevant standards is not trivial and requires a broad understanding of cybersecurity and knowledge about the available standards. In this study, we present a systematic approach that guides IoT system developers in selecting relevant cybersecurity standards for their IoT projects. The systematic approach has been developed in four stages. First, the common and variant features of IoT cybersecurity have been modeled using a feature model. Second, an up‐to‐date overview of the IoT cybersecurity standards landscape has been mapped by combining existing overviews. Third, a text mining algorithm has been implemented. Fourth, the systematic approach has been modeled using business process modeling notation. Our case study demonstrated that this approach is effective and efficient for guiding the selection of IoT cybersecurity standards.