Business Management Students Research Articles

Student Potential in Developing Beach Recreational Sports Events to Improve Local Tourism

The purpose of this study was to determine the level of student capacity in organizing recreational sports events based on the results of the pre-test and post-test scores. This study used a survey method with a quantitative descriptive research design. Data analysis used a percentage technique based on norm-referenced assessments. The subjects in this study were 30 students of Recreational Business Management. The data collection process used a structured questionnaire. Based on the pre-test and post-test data, the results showed that the Sig. (2-tailed) value was 0.0000.05, so it can be concluded that there is a significant difference between the results of the Pre-Test and Post-Test. This is reinforced by the fact that before carrying out recreational sports activities, the Post-Test results showed a percentage of 41% (Moderate). After carrying out recreational sports activities, the percentage increased to 70% (High).

Analisis Tingkat Literasi Finansial Mahasiswa Manajemen Bisnis Syariah di STAI Al-Kifayah Riau: Konsep, Sikap, dan Perilaku

Purpose: Students must have a good understanding of finance, especially when facing the challenges of financial management in today's era. The purpose of this study was to determine how proficient Sharia Business Management (MBS) students at STAI Al-Kifayah Riau are with basic financial concepts, attitudes, and behaviors related to finance. Methodology: This study was conducted using a quantitative approach through a survey. The stratified random sampling method consisted of 85 MBS students who were randomly selected. Data were collected through a financial literacy questionnaire distributed online via Google Form. Results: The results of the analysis showed that MBS students at STAI Al-Kifayah Riau had high financial literacy in basic financial concepts and products, with 17% in the high category, 28% in the medium category, and 55% in the low category. Financial attitudes, with 21% in the high category, 34% in the medium category, and 45% in the low category, and financial behavior, with 20% in the high category, 31% in the medium category, and 49% in the low category. Limitation: If the sample is only taken from one institution (STAI Al-Kifayah Riau), the results may not be generalizable to students in other institutions or different areas. Contribution: The results show that the majority of MBS students of STAI Al-Kifayah Riau do not understand financial concepts, attitudes, and behaviors. This suggests that education should be conducted to improve students' financial knowledge, especially by offering courses or training that focus more on financial management.

Recruiting ahead of the curve: a case of EduGorilla

Learning outcomes At the end of this case discussion, the students should be able to analyze the challenges of Strategic Talent Management in the expansion phase of a tech startup; analyze the strategic elements of “Recruiting ahead of the curve”; interpret the application of different employment nodes in creating a differentiated human resource architecture, particularly in the context of an ed-tech startup; recommend Talent Management interventions for Edtech startups. Case overview/synopsis The protagonist in the case Mr. Rohit Manglik started his EdTech startup EduGorilla in year 2020 in the state of Uttar Pradesh in India. His passion for transforming test preparation assistance for competitive examinations coupled with innovative AI and ML-driven testing portals has led to tremendous growth. He has received several rounds of funding, and the investor community is now expecting robust growth and returns. Manglik is now expanding in other states and has already started expanding in the Middle East to attain his ambitious growth targets. His current organization design, structure and talent management approach have worked so far, and he has managed to retain a productive workforce. To cater to its fast-growing client, base the company followed a novice hiring strategy where Manglik decided to overstaff his recruitment team to overcome the challenge of manpower deficit. He has been on a hiring spree primarily driven by anticipated projections. The operations team was hired primarily from the Tier II cities of Uttar Pradesh, which allowed him to balance cost and demand effectively. Manglik planned to expand into Tier-1 cities in India & Middle Eastern countries, but he wondered if his over-hiring approach to the recruitment team a tactic or a long-term strategy. The case will explore the talent management issues in the expansion phase of startups, particularly in the context of emerging markets. Will talent management and HR strategies have to be adapted in the context of different economies of emerging markets? The case explores the talent management strategies of an Edtech startup that is growing tremendously in an emerging market context. Hence, the case will augment the understanding of talent management approaches in a startup. Complexity academic level Postgraduate business management students enrolled in SHRM & Talent Management courses. Prior knowledge of the basic concepts of human resources is required for analyzing the case. The case can also be used in Management Development Programs for senior HR professionals and HR consultants. Supplementary material Teaching notes are available for educators only. Subject code CSS 6: Human Resource Management.

Efficacy of Mixed Model Instruction to Improve English Language Skills of Business Management Students: An Experimental Study

Aim. The current study explored and compared the efficacy of technology-based instructions, specifically web-mediated, blended, and online instructions, on the enhancement of English language skills among students pursuing Business management (BM) in Prince Sattam Bin Abdulaziz University, Saudi Arabia. Method. A total of two hundred and four participants were chosen randomly and divided into four groups. The control group, comprising 51 individuals, received general English instruction utilizing the communicative language teaching (CLT) approach, and engaged in exercises that focused on developing their general English skills. On the other hand, the web-mediated learning experimental group, also consisting of 51 participants, received general English instruction through the Duolingo educational model. Similarly, the blended experimental group, comprised of 51 individuals, received general English instruction through the Enriched Virtual Blended Learning Model. Lastly, the online learning group, consisting of 51 participants, received general English instruction through the LMS instructional model. Results. Prior to the intervention, all students underwent a pretest, and subsequently, a posttest and a delayed posttest were administered to evaluate their proficiency in standard general English, as measured by the TOEFL exam. The study's results indicated that all groups displayed progress in their English language skills. However, the Duolingo and Enriched Virtual learning models demonstrated superior performance in enhancing English language skills compared to the other groups. Conclusion. These findings hold significant pedagogical implications for curriculum designers, the development of training programs for future HR professionals, material producers, and all stakeholders involved in the field of BM education.

Pengaruh Promosi Shopee terhadap Perilaku Konsumtif pada Mahasiswa Manajemen Bisnis Syariah Stain Mandailing Natal

This research aims to find out how much influence Shopee promotions have on consumer behavior among STAIN Mandailing Natal Sharia Business Management students. The sample used came from 75 MBS students using a purposive sampling method. The approach used is quantitative and in collecting primary data observation and questionnaire methods are used. Meanwhile, the data analysis that researchers used in this research was analysis using validity and reliability tests, classical assumption tests, simple linear regression tests and hypothesis tests, namely the t test and R Square test (with the help of the SPSS Version 24 program). The results of the research show that there is an influence of shopee promotional variables on consumer behavior among Mandailing Natal Sharia Business Management Students. Shown by the significance value of t 0.000 which is smaller than sig = 0.05 (0.000>0.05) the value of R = 0.629 and R Square = 3.96 means that Shopee promotion is able to explain the dependent variable or consumer behavior of 0.396 x 100 = 39.6 message while the other 60.4 percent is explained by other variables. Based on the research results, it can be concluded that Shopee promotions have a positive and significant effect on consumer behavior with a value of tcount < ttable or tcount > ttable (6.916 < 1.666 or 6.916 > 1.666). There is a positive and significant relationship between Shopee promotions and consumer behavior among students.

Analisis Efektivitas Penggunaan E-Wallet dalam Pembayaran Digital Bagi Mahasiswa Program Studi Manajemen Bisnis Syariah UMSU

This research aims to determine the motives, impacts and experiences of FAI UMSU Sharia Business Management students in using E-Wallets for Digital Payments. Based on the results of observations and interviews based on this title, researchers found that there are many factors that influence students to use E-Wallets for digital payments, including: promos, ease of use, service features, security of the e-wallet digital product. Almost all provinces in Indonesia have touched digital e-wallet applications (OVO, Gopay, Link Aja, Flip, DANA, Shopeepay and so on). E-wallet users are increasing rapidly and are widely used by various groups, including students. Although e-wallet service providers offer a variety of products, not all of them are used by students. E-wallet is a digital payment transaction method that includes features such as balance top-ups, bill payments, inter-bank transfers, money withdrawals, and so on. The use of digital e-wallets is still dominated by payments for online transportation transactions, purchases via e-commerce, and food and beverage delivery services. Security is also one of the factors that makes students interested and interested in using E-Wallet. Meanwhile, the existence of a security verification system makes consumers feel protected regarding the security of their personal data information when using E-Wallet. One of them is by launching fingerprint and facial verification features to validate every transaction.

Evaluating The General Perception of Soft skills On Employment Among Business Management Students: A Study of Shanker Dev Campus

Evaluating The General Perception of Soft skills On Employment Among Business Management Students: A Study of Shanker Dev Campus

Entrepreneurship of Islamic Business Management Students in Post-Graduation Business Practices

Entrepreneurship of Islamic Business Management Students in Post-Graduation Business Practices

Transformative learning with ChatGPT: analyzing adoption trends and implications for business management students in India

PurposeThe intricate dynamics of ChatGPT adoption among Indian students are discussed while exploring the factors outlined by Unified Theory of Acceptance and Use of Technology 2 (UTAUT2). By assessing these factors, this study aims to unravel their impact on the behavioral intention to use ChatGPT.Design/methodology/approachWhile evaluating ChatGPT's adoption dynamics, this study analyses the UTAUT2 core factors and perceived benefits. Real-time data from 638 business and management students in India were collected through purposive sampling and a cross-sectional survey. An in-depth examination using IBM SPSS and AMOS revealed the patterns that regulate ChatGPT reception in educational settings.FindingsHabit emerges as a powerful predictor, which aligns with the Habit Loop Theory's cues, routine and rewards. Perceived benefits significantly influence adoption, and traditional factors like performance expectancy and social influence exert no influence. The insignificance of effort expectancy challenges conventional understanding, unveiling novel aspects of student tech adoption.Social implicationsThere is a need for guidelines to ensure fair and responsible use of ChatGPT among students. While ChatGPT presents advantages like task automation and personalized learning, integrating it into the existing education system requires careful planning to harness its benefits effectively.Originality/valueWith the recent introduction of Generative-AI tools, understanding student acceptance and application is essential. This research sheds light on this emerging technology, emphasizing the importance of analyzing technology acceptance for its successful adoption.

QUILLBOT INTEGRATION IN THE LEARNING OF ENGLISH WRITING SKILLS (PERCEPTION OF BUSINESS MANAGEMENT STUDENTS)

The aim of this research is to find Business Management students perceptions regarding the use of Quillbot as a writing tool for English writing skill improvement This research employs a qualitative case study approach. The research instruments were questionnaire and interview. The questionnaire closed-ended questions utilizing a four-point Likert scale (ranging from Strongly Agree to Strongly Disagree) shared via Google Forms. Additionally, semi-structured interview questions were formulated based on the questionnaire responses. The data obtained from the closed-ended questionnaire questions are quantitatively was analysed through frequency calculations. The total of the population are 40 business management students. The results indicate that AI has the capacity to enhance writing skills by aiding in idea generation, improving critical thinking, preventing plagiarism, and elevating academic writing quality. Consequently, integrating AI into higher education can effectively enhance the quality of writing education, aligning with the digital era's advancements and optimizing the learning process for effectiveness and efficiency.

Impact of Connectivism on Knowledge and Willingness of Students in Higher Education

This study investigates the impact of connectivism on knowledge acquisition and the willingness of higher education students to apply that knowledge in practical settings. Using an experimental design, it investigates how connectivism manifests in learning processes, particularly focusing on a collaborative online international session (COIL) with 92 business management students from the UAE and South Korea. These students participated in a COIL session aimed at enhancing their understanding of diversity and inclusion management concepts. The study utilized an independent t-test to evaluate the effectiveness of COIL, comparing groups exposed to different modes of participation (connectivism mode and nonconnectivism mode). The results highlight connectivism’s role in increasing students’ willingness to utilize acquired knowledge. As a connectivism approach, COIL proves pivotal in applying learning practically. This research offers significant insights for curriculum designers, educators, and scholars, demonstrating the impact of social connectivism on learning enhancement. It provides valuable information for incorporating connectivism into traditional educational models, thereby enriching the theoretical and methodological understanding of the relationship between connectivism, COIL, knowledge acquisition, and application willingness. This study is particularly relevant for educators looking to integrate innovative methods in their teaching and expand the scope of knowledge and skill development for future work.

Addressing the Gap: Perspectives on Developing English for Specific Purposes Course Books for Business Management in Mongolia

This research paper explores the necessity for the development of English for Specific Purposes (ESP) course books tailored to the needs of professionals in Business Management in Mongolia. Despite the availability of English for Academic Purposes (EAP) books, there remains a significant gap in resources catering to the specific language requirements of professionals in this field. English teachers in Mongolia recognize the importance of ESP materials in enhancing language proficiency and employability among Business Management students. Drawing upon interviews and surveys with English teachers, this paper highlights the challenges faced due to the absence of relevant ESP course books and proposes of recommendations for their creation and implementation.

Air India pee gate case – need for comprehensive SOPs in customer management

Learning outcomes This case study allows students to appreciate the value of standard operating procedures in customer management. This case study emphasises the role of employees in delivering superior customer experience. This case study explores many facets of customer experience, reputation, social class membership and standard operating procedures (SOPs). Students will be able to apply theories of customer experience, behavioural psychology and service dimensions relevant to the airline industry. After completing this case study, students will be able to do the following:1. Evaluate the value of SOPs in Customer ManagementThis case study refers to the need for adhering to SOPs to deal with complex situations. Students will be able to evaluate whether compliance to SOPs could have helped Air India avoid the crisis or was it possible that a culture of absolute commitment to customer wellbeing could have prevented the crisis.2. Apply the theory of defensive attribution in customer grievance handling. Discuss if reducing customer effort in getting their problem solved can result in superior customer service.The victim had attributed the blame for not insisting on filing a complaint to the crew. Air India crew had defended their actions or lack of it by stating that they had followed the rule book. Students will be able to appreciate the need for a swift redressal mechanism to protect the self-image and self-esteem of the person/group involved. They will also understand that customer service interactions designed to solve customer problems swiftly and easily can be a very simple dictum to guide all employees in their decision-making while handling a customer complaint. 3. Evaluate the relationship between customer satisfaction and customer experience and examine the value of net promoter score (NPS) to study customer satisfaction. Air India Airlines was catering to varied customer groups such as the Indian diaspora, large student population pursuing education abroad, first-time flyers and the rising middle class with travel aspirations. Customer expectations vary across segments and change over their lifetime. Airline staff must trace customer corridors and deliver on customer expectation across the touch points that matter to them to ensure meaningful and relevant service delivery. Students will have an opportunity to evaluate the NPS in measuring customer satisfaction and debate whether it is a sufficient metric to guide the organisation on delivering and monitoring customer experience. 4. Examine why reputation risk management and not crisis management should be the focus of Air India in delivering superior customer service because nearly 70%–80% of market value for a company comes from its intangible assets such as brand equity and reputation. Students will discuss crisis management i.e. handling the threat to reputation after it has occurred and reputation risk management i.e. proactively managing potential threats to its reputation by taking timely actions to avoid or mitigate it. There are three factors (reputation reality gap, changing beliefs and expectation and weak internal coordination) that determine reputational risks. Students can evaluate this model to determine if Air India should address these three factors to manage its reputation proactively. Case overview/synopsis This case study is set around an incident that happened on 26 November 2022, on Air India flight bound for Delhi from New York when an inebriated 34-year-old man had peed on a 72-year-old woman. The perpetrator of the crime had walked free, and the victim was left dissatisfied with how the cabin crew had handled her ordeal. Air India Airlines was launched in 1932 by industrialist JRD Tata and nationalised in 1953. In 2021, Tata Group acquired the 90-year-old Air India from the Government of India for $2.4bn (INR 18,000 crore) and appointed Campbell Wilson as chief executive officer and managing director. The incident brought to the fore the customer management issues that Wilson had to address. First on the list of Air India’s turnaround plan was delivering “exceptional customer experience”. How was it going to achieve it because the Indian aviation ecosystem lacked infrastructure such as airports, airspace, competition and customer preference-based services? There was also shortage of pilots, engineers, technicians, air-traffic controllers and technocrats to occupy positions within security agencies and regulatory bodies. With Air India’s acquisition, the Tata Group had to find innovative solutions to deal with decades of internal neglect, non-performance and labour union problems. This case study is relevant to address real issues of customer experience, consumer psychology, reputation risk management and standard operating procedures in service management. Complexity academic level This case is suitable for both undergraduate and postgraduate level students of business management. It can also be used for training service personnel of aviation industry. Supplementary materials Teaching notes are available for educators only. Subject code CSS 8: Marketing

IMPORTANCE OF PROFESSIONAL ETHICS FOR LEARNING

The study focuses on the perceptions of financial students regarding the significance of professional ethics for their education and employment. Data is collected through a questionnaire administered to undergraduate business management students, providing insights into their awareness, importance perception, and self-assessment of professional ethics. The findings indicate that while students recognize the importance of professional ethics, they do not believe it significantly contributes to their academic performance and future careers. Overall, the paper emphasizes the significance of professional ethics for commercial students and suggests strategies to improve ethical competence in education and employment settings.

Effectiveness of Assessment Exemplars in a Business Management Course

Samples of past and present student work should not just be kept away in the faculty drawers, cabinets or simply stored in the digital space. There are many benefits from these valuable pieces of work that can be shared with their peers and future students. By sharing and showing these exemplars, students understand better the expectations for their own work to obtain good grades. They not only learn to benchmark their work against their peers and understand the assessment requirements better, but most importantly, exemplars provide them guidance when undertaking a piece of assessment. This action research explores the use of assessment exemplars and its effectiveness on Business Management students in a pre-university programme at a private university in Malaysia. A basic qualitative approach using focus group discussions was adopted. Four major themes on the impact of assessment exemplars emerged from the focus group discussions, namely assessment exemplars provide guidance, make students aware of standards and expectations, provide motivation to start writing, and builds confidence. This study provides insights into understanding students’ experience in using exemplars in the pre-university context.

Developing Undergraduate Business Students’ Emotional Intelligence in a Block Class

Research suggests that developing undergraduates’ emotional intelligence (EI) may improve current academic and future work performance, as well as health and well-being. Curriculum to help undergraduate business management students improve their EI competencies was designed and implemented in a 4-credit course taught over 18 days. During 3-hour class periods, students participated in activities such as mindful walks, journaling, and guided meditations designed to improve self-awareness and self-management competencies. The steps in the Multiple Approaches to Understanding instructional design model are explained and illustrated with the entry points, analogies, and activities of the EI curriculum.

‘Belonging' within White male-dominated sports business management programmes

ABSTRACT Patriarchal Whiteness dominates the sports sector and sports business university classrooms. This echo effect maintains a cyclical pattern of oppression whereby only certain voices are heard and certain bodies are seen. Belongingness has the power to address injustices and facilitate the feeling of connection that can transcend social identity markers. This paper explores the experiences of students studying a White male-dominated degree in the United Kingdom (UK). In total, 10 sports business management students (undergraduate and postgraduate) were interviewed in relation to gender, race/ethnicity and belonging within their course. Findings demonstrated that belonging was more straightforward for male students who made connections with ease. Sense of belonging, however, was not entirely connected with Whiteness or gender but rather a shared sense of meaning and passion for sport. The subject of sport has the power to unify and facilitate belonging. This study has important ramifications for universities in relation to subject identity, student retention, course design and critical pedagogy.

Evidence of grade inflation in bachelor of business administration degrees in Turkey for the period from 2002 to 2022

The study analysed the change in the proportion of business management undergraduate programme graduates in Turkey who received honours (>2.99) over the past two decades. It also investigated the factors that contribute to grade inflation and the distribution of course grades. The research employed various statistical methods, including the random effects estimator, ANOVA, t-test, and ANCOVA, to examine the GPAs and 515,739 student grades from 12,579 courses taken by 46,416 graduates of business management undergraduate programmes at 40 universities between 2002 and 2022. According to our findings, the percentage of undergraduate business management students graduating with honours (>2.99) has increased from 11% in 2002 to 56% in 2022. The most significant increases occurred in 2021 and 2022, which coincided with the COVID-19 pandemic. Our research also revealed grade inflation, with a significant increase of 28% after controlling for variables that may affect graduation grades in Turkish undergraduate business management programmes. The factors that affect course grades include the student’s gender, grade level, language of instruction, instructor title, and course content. According to our findings, it can be concluded that the rapid expansion of undergraduate business management programmes in Turkey has resulted in a decline in qualifications. This, in turn, has led to a rise in grades.

Impact of Problem-Based Learning on the Perception, Understanding, and Application of Statistical Concepts in Business Administration and Management Students

We investigate the impact of the Problem-Based Learning (PBL) approach supplemented by student-created videos on the teaching of Probability Calculation and Inference Statistics in Business Administration and Management Studies. To that aim, we analyse survey results gathered from a sample of students from the Business Administration and Management and Law-Business Administration and Management degrees at the University of Zaragoza who participated in the PBL experience, focusing on their perceptions, skill development, dynamics of collaboration, and communication with teachers and classmates. Additionally, a comparative study of their final grades is conducted, comparing them with that obtained by students who did not engage in PBL. Our findings reveal that PBL significantly enhances students’ understanding and motivation, along with their communication with teachers, particularly among repeating students, and teamwork skills, particularly among beginners. Furthermore, students participating in PBL activities tended to achieve significantly higher grades than their nonparticipating counterparts did. Moreover, our study contributes to the discourse on sustainable education by highlighting the potential of PBL as a pedagogical approach aligned with the Sustainable Development Goals. By promoting active learning, collaborative problem solving, and communication skills, PBL fosters a culture of lifelong learning and empowers students to address real-world challenges in a sustainable manner. These findings have implications for educators, policymakers, and researchers seeking to promote sustainability in higher education through effective pedagogical practices.

The Agential Causes of Business Management Students in the Implementation of the Full Virtual Teaching

Objective: This study investigates the agential causes influencing undergraduate business management students in their handling of change. The objectives are: (1) To investigate emotional reactions experienced by students since the launch of full virtual teaching as a result of the COVID-19 outbreak. (2) To investigate the students’ concerns in their lived experiences. (3) To identify commonalities and differences in students’ experiences during the implementation of full virtual teaching induced by COVID-19 in the socio-cultural contexts of China, the UK, and Ukraine. Methods: This research employed an embedded multiple-case design, following the logic of literal and theoretical replication. One-to-one interviews were conducted, involving a total of 61 business management students. All scripts were analyzed using framework analysis and summative content analysis. Results: The study found that all sampled students have experienced a wide range of emotions as emerged from their reflexive accounts of their lived experiences associated with full virtual teaching as a result of the COVID-19 pandemic. A discernible trajectory of emotional changes was observed. The students’ primary concerns evolved as situations progressed, with the desire to return to campus being pronounced at the beginning of the change and intensifying over time. Additionally, the study identified differences in emotional reactions and considerations of personal development between Chinese students and their counterparts from other socio-cultural backgrounds. Conclusion: Emotions, reflexivity, absence, and absenting are influential factors shaping student experiences.