This article presents the experience in the development of services based in Artificial Intelligence, Service Oriented Architecture, mobile computing. It aims to combine technology offered by mobile computing provides techniques and artificial intelligence through a service provide diagnostic solutions to problems in industrial maintenance. It aims to combine technology offered by mobile computing and the techniques artificial intelligence through a service to provide diagnostic solutions to problems in industrial maintenance. For service creation are identified the elements of an expert system, the knowledge base, the inference engine and knowledge acquisition interfaces and their consultation. The applications were developed in ASP.NET under architecture three layers. The data layer was developed conjunction in SQL Server with data management classes; business layer in VB.NET and the presentation layer in ASP.NET with XHTML. Web interfaces for knowledge acquisition and query developed in Web and Mobile Web. The inference engine was conducted in web service developed for the fuzzy logic model to resolve requests from applications consulting knowledge (initially an exact rule-based logic within this experience) to resolve requests from applications consulting knowledge. This experience seeks to strengthen a technology-based company to offer services based on AI for service companies Colombia.