Changing Business Research Articles

What Accelerates the Choice of Mobile Banking for Digital Banks in Indonesia?

The recent COVID-19 pandemic has led to changes in business, technology, and social interactions, creating a new normal that has important implications for the role of technology, including mobile banking services that offer safer and more hygienic payment methods than cash. Innovations in mobile banking services have been considered to have the ability to provide unbanked customers with better access in growing markets such as Indonesia, which still has a huge unbanked population of 100 million people. This study evaluates the driving factors of mobile banking adoption by 1441 banking customers among major digital banks in Indonesia. Data collected between September 2022 and March 2023 were examined using PLS-SEM with Smart PLS 4.0.9.6. This study extends the Decomposed Theory of Planned Behavior (DTPB) framework by including Disease Risk, Trust, Firm Reputation, Perceived Risk, Performance Risk, Privacy Risk, Financial Risk, Psychological Risk, Time Risk, and Disease Risk. The findings show that Trust, Attitude, Perceived Behavior Control, Perceived Risk, Psychological Risk, and Disease Risk play a significant role in respondents’ intention to adopt mobile banking services. In contrast, Subjective Norm, Firm Reputation, Performance Risk, Privacy Risk, Financial Risk, and Time Risk had lower impacts. The findings suggest that users choose mobile banking over cash as a safety measure. As a result, banks must prioritize their mobile banking innovations tailored to personalized user experience to deepen engagement, with easy-to-use navigation that fits the lifestyles, values, and needs of banking customers.

The digital transformation process in the small and medium enterprise (SME) sector in the era of the Covid-19 pandemic

This paper aims to explore the extent to which the pandemic has forced SMEs to accelerate their digital transformation efforts to remain competitive and adapt to the changing business landscape. The focus is set on three key research questions: (i) How did digitalization manifest itself in SMEs before the pandemic outbreak? (ii) how did SMEs’ digital transformation evolve during the pandemic? and (iii) what business challenges do SMEs face in the post-COVID period due to the acceleration of digital transformation? For the empirical investigation, qualitative research methods are used as in-depth interviews in 10 SMEs in Poland (six) and Croatia (4). The main results emphasize three main findings. First, even before the pandemic, SMEs recognized and used various digital transformation technologies to improve their business processes and performance. Second, the development of digitalization processes in the observed SMEs during the pandemic was mainly driven by the need for remote work, e-commerce, virtual events, and automation of business relationships among all stakeholders. Third, the post-pandemic world confirms the need for SMEs to invest in cybersecurity, talent acquisition, infrastructure, customer engagement, and data privacy to remain competitive in the digital economy.

Blockchain Integration in Artificial Intelligence: Benefits, Applications, Research Challenges

Now-a-days block chain and artificial intelligence are the two emerging technologies. Both strategies bring change to the market, but the level of creativity and complexity varies. Block chain is a decentralized and distributed ledger technology which is used for storing information in multiple locations without any centralized monitoring system. Artificial intelligence imitates the problem-solving capability of human mind and decision making abilities by using computers, data, and sometimes machines. When both technologies are merged, their formed new opportunities and possibilities from the advantages of both, like productivity gain and the security and transparency. The convergence of AI with blockchain technology can bring a wide change in businesses by securing data , transparent data, and making it overall efficient. One of the most useful concepts of the two technologies is in cybersecurity. The technologies, which combine the capabilities of AI with the block chain's dependable, scattered nature, may be utilized to enable management of recourses and decision making in areas such as education, impact on society, healthcare, agricultural production, urban planning, and others. Artificial intelligence (AI) is capable of helping detect and react to risks, whereas the integrity and security of information may be ensured using blockchain technology. A comprehensive survey of various applications of blockchain for AI has been completed. Evaluated various literature based on the technologies, and the new blockchain-based applications, mediums, and technological advances that target the AI sector were collected and summarized. In addition, Open research issues concerning the use of blockchain technology for AI are addressed.

Growth hacking: A critical review to clarify its meaning and guide its practical application

There is an increasing recognition among academics and practitioners that growth hacking provides a means to bridge the gap between strategy definition and strategy implementation. Significant tensions tend to arise across this gap. However, the data-driven experimentation, and the organizational capabilities developed within the firm, increase the ability of the company to foster technological forecasting and business model innovation. It is argued within this paper, that growth hacking actually mitigates these tensions. This paper is a critical review complemented with insights from practitioners and an illustrative case, the purpose of which is to: a) shed light on what growth hacking is; b) give practical tips on how to implement growth hacking. In achieving the first goal, the paper unravels the following myths. First, growth hacking is not a framework for platforms and high-tech companies only. Second, it is not only a marketing strategy and third, that growth hacking is a predefined process. These issues are traced back to two flawed assumptions underlying growth hacking; namely that (a) it is a framework designed for start-ups only and (b) that a “one size fits all” approach to growth hacking is appropriate. By unravelling those issues and combining these observations we shall provide ground for a fundamentally different approach to growth hacking, designed for business model scalability, enabled for adaptability in a changing business environment and focused throughout on the effective management of a firm's resources and capabilities. These insights shall guide scholars towards a better understanding of the phenomenon and of the two waves that characterize its evolution, providing also promising future research avenues. Moreover, the implications drawn from the discussion shall help managers in guiding their journey from strategy definition to strategy implementation.

Sosialisasi Dan Pelatihan Digital Marketing Sebagai Sarana Media Promosi UMKM Pada Kelurahan Purwosari Kecamatan Mijen Kota Semarang

The Covid-19 pandemic has driven major changes in business, with an increase in online activities such as working, studying and shopping. MSME players must adapt to this condition, utilizing digital marketing to market their products. The service team held outreach and training to increase MSMEs' understanding of the benefits of digital marketing, encouraging the use of social media in marketing. Observation, socialization and training methods are expected to increase participants' knowledge in using online media as a marketing tool, open wider market opportunities and increase business income. This activity aims to increase the digital literacy of MSMEs, overcome digital technology obstacles, and strengthen product marketing through digital marketing.

International input–output linkages and changing business cycle volatility

We quantify the effects of changes in international input–output linkages on the nature of business cycles. We build a multi-country international business cycle model with manufacturing and non-manufacturing sectors that matches the input–output structure within and across countries. We find that, in our 23-country sample, changes in the international input–output linkages between 1970 and 2007 have led to a drop in output volatility in all countries, explaining up to a half of the drop in output volatility in a median country observed in the data. In the model, stronger international linkages tend to stabilize output in response to domestic shocks, and destabilize for foreign shocks. Since foreign shocks still play a modest role in driving domestic business cycles, the stabilization effects dominate. Nevertheless, changing international linkages have generated larger shock transmission across countries, increasing the risk of a global recession.

Digital business foresight: Keyword-based analysis and CorEx topic modeling

While previous research develops big data tools to identify weak signals of technological and business changes, we lack an understanding of how to link weak signals with new business concepts and use them to evaluate performance of startups in an automated way. To address this research gap, we analyze the business description of digital companies extracted from the CrunchBase metadata and use a keyword-based text mining approach to collect business-related weak and strong signals for the period 2010–2016. We, then, employ term frequency-inverse document frequency (TF-IDF) to measure the importance and relevance of weak/strong signal keywords for subsequent business development and utilize Correlation Explanation (CorEx) topic modelling to link weak/strong signals with business concepts of startup companies founded from 2017 until 2020 time period. The ANOVA statistical method is also employed to study the relationship between weak/strong signals and the performance of new businesses. The results show no significant difference between startup companies operating in weak and strong signal related business areas in terms of acquiring venture capital funding and estimated revenue range. Moreover, we examine industry and technology profiles of startup companies by using word co-occurrence analysis and study in which sub-sectors they bring digital technologies across selected European regions. Finally, we discuss the implications of the study for strategic planning and investment policy at the firm and regional levels.

The power of synergy to reinvent IMC education

ABSTRACT In Integrated Marketing Communication (IMC), the power of synergy has been demonstrated across disciplines, media types, multi-platforms and multi-tasking and across the customer journey. However, this paper uses synergy to demonstrate how collaborative thinking can produce even greater value for IMC. Bringing together the insights of IMC leaders from the US, Europe, Asia and Australia, plus the collaboration of IMC academics in a thought-provoking ideation session, we harness the power of synergy to reimagine and reinvestigate IMC education. With all the changes in technology, business and consumers, it was felt that IMC needs to find a new direction and greater clarity of purpose. And perhaps this purpose is greater than communication alone. Maybe it is a management discipline. Or a fundamental part of university education as a core unit. Our vision for IMC was driven by its technology focus and customer-centricity. IMC is integrated, people-focused, and purposeful communication, based on management practice, and evidenced in academic research. Or as one participant described it, ‘IMC rises from the ashes of other disciplines’.

Do pressure-sensitive institutional investors moderate CSR decisions towards value creation of Indian firms?

Purpose Research on the significance of corporate social responsibility (CSR) and value creation is nascent as compared to CSR and financial performance. The concept of value is also evolving because of changing business environments, globalization and the expanded idea of CSR. Nowadays, managers expect a more quick, pragmatic approach to satisfy valid stakeholder claims while simultaneously creating competitive advantage through reputation and investor value. The paper aims to examine the impact of CSR on the market and sustainable value creation through CSR expenditure in India and the moderating role of pressure-sensitive institutional investors (PSII). Design/methodology/approach The study used panel data regression methodology on a sample of 1,845 non-financial Indian firms from 2015 to 2021. Findings CSR creates market and sustainable value for non-financial Indian firms in line with stakeholder theory. The authors find a positive moderating role of governance represented by PSII on CSR and market value creation but not on sustainable value. Research limitations/implications The study is based on secondary data. CSR, despite being a regulatory obligation, provided long-term benefits that increased their sustainable growth rate. The results highlight the importance given by financial markets to CSR activities. Other types of institutional investors can also be examined in future research. CSR can be embedded in the core operations of the firm, which can help in fostering a culture of sustainability and responsible business practices that benefit firms and society as a whole. Tax incentives can be provided to firms investing in CSR. Practical implications CSR provides long-term benefits to the firm, which enhances the goodwill and integrity of the firm in the market. The results reveal that besides capital market investors, firms are subject to the scrutiny of consumers, communities and the government as expectations rise and information spreads faster, which can have repercussions. CSR helps in meeting such expectations and the perceived value of the firms. Managers and chief executive officers (CEOs) can pay attention to the type of institutional investors like PSII, which can be formed as a part of the firm’s CSR strategy. Social implications The positive impact of CSR on sustainable value expresses a long-term management orientation based on the improvement of stakeholder relations and the associated environmental impacts referring to cohesion and consensus, market opportunities and strengthened reputation and image. A sustainable company involves a conscious and continuing effort in the equilibrium between contrasting stakeholders’ expectations in an attempt to optimize value creation. Tax exemption can be provided for CSR activities. Originality/value The authors contribute to the scant literature on CSR and value creation, especially sustainable value, as most of the prior studies are not empirical on sustainable value in the Indian context. Managers and CEOs can pay attention to the types of institutional investors like PSII, which can be formed as a part of the firm’s strategy.

Blessing or curse? Recontextualizing ‘996’ in China's overwork debate

ABSTRACTThis study views the dispute over ‘996’ work schedule (i.e. working from 9 am to 9 pm, six days a week) as a critical discursive moment in the modernization and marketization of China. It argues that behind the dispute lies the hegemonic struggles between business tycoons and the government amidst China's changing business mode. Drawing on the theories of critical discourse analysis, recontextualization, hegemony and interdiscursivity, this study examines the (de)legitimation of ‘996’ by business tycoons and official news media through the appropriation of different discourses to illuminate the hegemonic struggles behind recontextualizing ‘996’. It concludes that when the business tycoons are blatant enough to whitewash overwork as a ‘blessing’, the age-old curse in China starts to befall them.

The Effect of Strategic Alignment between Organizational Culture and Organizational Structure towards Employee Empowerment: A Conceptual Framework

Employee empowerment is a workplace revolution concept that started to gain traction in the 1990s, and is reappearing again recently. This is a way for organizations to respond to the changing business landscape in a volatile-uncertain-complex-ambiguous (VUCA) world. Employee empowerment is understood as a way of providing autonomy and decision-making power to employees, and many studies have demonstrated the relationship between employee empowerment and performance of the organization. Many previous researchers have demonstrated the individual effect of organizational culture or organizational structure towards employee empowerment, as well as the symbiotic relationship between organizational culture and organizational structure. However, studies of a combined effect are very scarce. In other words, little to no research has been conducted to explore the multidimensional effect of strategic alignment between organizational culture and organizational structure towards employee empowerment. Thus, the relationship between the strategic alignment of both organizational culture and organizational structure are not clearly defined and is currently a gap in the research. This study would like to address this gap and examine the effect of organizational culture and organizational structure towards employee empowerment. The outcome of this study is expected to benefit the theoretical body of knowledge with regards to employee empowerment, as well as provide a better understanding to practitioners and organizations wishing to embark on employee empowerment, in turn impacting overall organizational effectiveness and performance.
 Keywords: empowerment, structure, culture

Управління венчурними структурами в умовах невизначеності

The study examines the problem of managing venture structures in conditions of uncer-tainty, where modern companies face unprecedented change and risk. The relevance of the re-search is due to global transformations, geopolitical conflicts, technological innovations and un-expected market changes. The article discusses strategies for managing venture structures in conditions of uncertainty, including adaptation to changes, portfolio diversification, and in-volvement of experts. The role of technological innovations in venture management is also con-sidered, including their impact on opportunity identification and process automation. Adaptive leadership is a crucial aspect of managing enterprises under conditions of uncertainty. This in-volves being flexible and responsive to the business's changing environment and challenges. The study's general conclusions indicate the need for flexible management strategies, the use of modern technologies and the development of new investment models to succeed in conditions of constant uncertainty and change. It is noted that the effective management of venture struc-tures is essential for the country's post-war recovery because it can become a catalyst for rapid economic recovery and stimulation of innovation. Venture capital contributes to the financing and development of innovative enterprises and technologies that can revolutionize various areas of the economy. This includes the development of new products, services and technologies that help solve social and economic problems. Creating a favorable ecosystem for venture capital can lead to the growth of innovative entrepreneurship and the attraction of important invest-ments in promising industries. This, in turn, contributes to the creation of new jobs, the devel-opment of new technological industries and the restoration of economic potential after a period of conflict and war. An important advantage is also the ability of venture capital to attract for-eign investments and contribute to the support of national innovative projects. This approach contributes to economic recovery and has a positive effect on the further development of the country. Prospects for further research include the analysis of the impact of global crises, regu-latory aspects and psychological factors on venture management and the expansion of coopera-tion between large corporations and startups in this context.

“Spousal cogovernance” and enterprise innovation: an empirical study based on China’s listed family businesses

ABSTRACT Family businesses significantly influence the private economy and economic growth. Achieving sustainable development and innovation-driven national strategies necessitates fostering innovation in family businesses. Innovation enables businesses to prosper, mitigate market risks, and facilitate intergenerational succession. In contemporary Chinese family businesses, actual controllers, particularly spouses, play a crucial role in management and strategy formulation, which influences corporate innovation through synergistic effects and enhanced decision-making efficiency. This study investigates the impact of spousal cogovernance on family business innovation by analysing data from A-share listed Chinese family businesses from 2009 to 2020. The findings indicate that spousal cogovernance enhances innovation by promoting harmonious relationships and strong inheritance intentions. However, the number of actual controllers and Confucian culture may adversely affect the promotion of innovation. Moreover, agency costs serve as a mediating factor in driving innovation, and minimizing these costs could enhance innovation. In conclusion, this research expands the knowledge of family governance and innovation and illuminates the differences resulting from internal structural changes in Chinese family businesses. We underscore the significance of nurturing innovation and development in spousal cogoverned family enterprises.

`Handbook of business and climate change` by Anant K. Sundaram and Robert G. Hansen

`Handbook of business and climate change` by Anant K. Sundaram and Robert G. Hansen

Analyzing the Effect of COVID-19 on the Disbursement Rates of Department of the Interior and Local Government: A Comparative Study of Pre- and Post-Pandemic Periods

Early in 2020, the COVID-19 epidemic broke out, causing unprecedented changes in businesses and society worldwide, including in the Philippines. This study aims to examine the effect of the COVID-19 epidemic on the disbursement rates of the Department of the Interior and Local Government. By comparing the pre-pandemic and post-pandemic periods from 2017 to 2022, the study seeks to shed light on the extent of the pandemic's impact on the effectiveness and efficiency of financial resource allocation within the government sector. This comparative study, which uses statistical techniques and quantitative data analysis, sheds significant insight into the Philippine government's challenges with managing its expenditures before and after the pandemic.

Demand Forecasting and Budget Planning for Automotive Supply Chain

Over the past 20 years, there have been significant changes in the supply chain business. One of the most significant changes has been the development of supply chain management systems. It is now essential to use cutting-edge technologies to maintain competitiveness in a highly dynamic environment. Restocking inventories is one of a supplier’s main survival strategies and knowing what expenses to expect in the next month aids in better decision-making. This study aims to solve the three most common industry problems in Supply Chain – Inventory Management, Budget Fore-casting, and Cost vs Benefit of every supplier. The selection of the best forecasting model is still a major problem in much research in literature. In this context, this article aims to compare the performances of Auto-Regressive Integrated Moving Average (ARIMA), Holt-Winters (HW), and Long Short-Term Memory (LSTM) models for the prediction of a time series formed by the dataset of Supply Chain products. As performance measures, metric analysis of the Root Mean Square Error (RMSE) is used. The main concentration is on the Automotive Business Unit with the top 3 products under this segment and the country United States being in focus. All three models, ARIMA, HW, and LSTM obtained better results regarding the performance metrics.

Reasons to Pedestrianise Urban Centres: Impact Analysis on Mobility Habits, Liveability and Economic Activities

Pedestrianisation entails the full removal of motorised vehicles. It promotes walking and active means of transport and has a wide range of benefits in terms of health, the environment, mobility and the economy. However, it often faces widespread opposition. This results in a lack of political will and, to a lesser degree, in temporary pedestrianisations, which can be reverted. We consider that infrastructural change and long-term pedestrianisation are key for long-lasting benefits and more resilient and sustainable cities. To explore and assess this, a survey of pedestrians and semi-structured interviews with businesses were conducted in recently pedestrianised areas of Madrid, a large capital city. Data on satisfaction and changes in mobility, liveability and business were gathered. Over 755 citizens and 38 local businesses answered. The results show high levels of satisfaction (2/3) among citizens, while 1/2 businesses consider it positive for their commercial activity. Car use has fallen, active means of transport have been fostered and perceived attractiveness has increased, although some congestion has been noticed in nearby streets. This and the rest of the evidence presented in this paper can be used to back long-term restrictive policies in other dense and busy cities.

УПРАВЛІННЯ ДІЯЛЬНІСТЮ НЕУРЯДОВИХ ОРГАНІЗАЦІЙ ПІДТРИМКИ БІЗНЕСУ

The article considers the main areas of management of non-governmental organizations: strategic planning; program development; financial management; human resources management; implementation of projects; involvement of interested parties; communications and advocacy; impact assessment. It has been established that the management process in non-governmental business support organizations is dynamic and operational, aimed at adapting to changing business needs. Effective governance ensures that these organizations can effectively fulfill their mission of supporting business and promoting sustainable economic development and prosperity. The components of the management of a non-governmental business support organization are characterized. The peculiarities of managing the activities of non-governmental business support organizations through the prism of taking into account the interests of members and stakeholders in the management of such organizations are highlighted. The typical organizational structure of non-governmental business support organizations was studied. Despite the fact that the structure may differ depending on the size, activities and goals of a specific non-governmental business support organization, as a rule, it consists of such components as: senior management, executive management and functional departments, the key aspects of their work are considered. Documents defining management in non-governmental business support organizations were considered, in particular: charter; internal regulations (determine relations with members); principles, rules and policies; strategic plan («road map» of the organization's functioning); annual budget The resource provision of non-governmental business support organizations and the management aspect of such provision are characterized, namely: management of material, human, and financial resources; time, technology and information management; risk management; strategic management.

PERAN BRAND IMAGE MEMEDIASI PENGARUH SOCIAL MEDIA TERHADAP KEPUTUSAN PEMBELIAN PADA LAZADA

The development of technology and the internet has a great impact on business changes. The e-commerce platform is the main driver of the growth of the digital economy in Indonesia. Lazada is one of the e-commerce sites in Indonesia with a low level top of mind share, market share, and commitment share compared to its competitors according to Top Brand Index data. This study aims to examine and explain the role of brand image mediating social media on purchasing decisions at Lazada. This research was conducted in Denpasar City with the number of samples taken as many as 100 respondents with a questionnaire tool. The sample was determined using a non-probability sampling model with a purposive sampling technique. The data analysis technique used is PLS-based SEM analysis. The results of this study indicate that all hypotheses are accepted. Social media has a significant positive effect on purchasing decisions at Lazada. Social media has a significant positive effect on Brand Image at Lazada. Brand Image has a positive and significant effect on purchasing decisions at Lazada. Brand Image Mediates the influence of Social media on purchasing decisions on Lazada.

Strategi Meningkatkan Kinerja Produk Ayam melalui Pengembangan Kanvas Model Bisnis

ALIO (name abbreviated for confidentiality) is one of a medium-scale enterprise in Indonesia that engaged in the chicken trading business in Jakarta with the store name is ALIO. This business sells broiler, red, and parent stock chickens. Even though it has been established since 1976, it turns out that the business is still managed in a traditional way so that there were no breakthroughs. Our study aims at analyzing the business model canvas of chicken ALIO. We conducted the study between December 2022 and March 2023. We conducted a business model evaluation based on the SWOT questionnaire (Osterwalder and Pigneur 2020). The findings show that the strength-opportunity level is around 71% and the weakness-threat level is around 63%. This indicated gaps in both sides. The 71% SO needed enhancement. The 63% WO needs reductions. The business coaching approach has resulted in better formation of the business model canvas. The improvement in SO level has become 84% and the improvement of WO level has become 24%. This improvement is a manifestation of adaptive business model to respond to the changing business environment and to enhance business performance. This case study with a business coaching approach has facilitated the process of solving business problems in a focused and involving related entrepreneurs.