A. Morris, N. Jacobs, E. Davies Document delivery beyond 2000. Proceedings of a conference held at the British Library, September 1998 (eds). London : Taylor Graham , 1999 . ISBN 947568 76 X . 188 pp., £30.00 [paperback]. A. Morris, N. Jacobs and E. Davies (eds). London: Taylor Graham, 1999. ISBN 947568 76 X. 188 pp., £30.00 [paperback]. Librarians and information professionals everywhere subscribe to the view that no library is self-sufficient and that we rely on co-operative action in order to meet our users’ needs. Document delivery is central to this interdependence, and it is thus unsurprising that technological advances—notably in the electronic transmission of text and graphics—should be receiving so much attention today. Paradoxically, however, the same technology that enables us institutionally to communicate more efficiently on behalf of our users also increasingly offers those end-users the means of bypassing our institutional information services and of obtaining what they need by direct recourse to publishers and other information suppliers. This conference, sponsored by the Joint Information Systems Committee (JISC) of the UK Higher Education Funding Councils as part of its Electronic Libraries Programme (eLIB), is thus a timely contribution to a debate that has no clear end in sight. Despite its UK and higher education origins, the conference was international in scope, and dealt with topics that are relevant to any librarian dealing with the changing nature of document delivery technology and the need to develop services accordingly. This includes the many health-care librarians working within networks and consortia that offer internal document delivery services as one of their main operational justifications. The conference programme was actually planned with the aid of an e-mail discussion that allowed interested parties to identify themes they wished to see explored. It gave rise to a programme in two phases: the ‘role-focused view’ concentrated on the people involved in the document delivery process, while the ‘infrastructure-focused view’ examined the requirements of the process. The conference proceedings reflect this structure, with 17 papers in two clusters, each followed by a series of short reports from the break-out sessions that developed delegate participation. In the UK—and to a considerable extent internationally—it remains the case that the document delivery market is dominated by the British Library Document Supply Centre (BLDSC), which provided several of the conference speakers. Some of the other contributions here, describing services and products such as LAMDA, EDDIS and ARIEL and other popular buzz-acronyms, might be seen as developments that challenge the predominance of the BLDSC, offering librarians alternative organizational and technological approaches. Inevitably, the focus of attention is the advent of electronic technologies and their potential for streamlining existing delivery channels. It is indeed still the case that most library users require information sources that exist in print form. The BLDSC model of a repository holding stock that can be copied and delivered elsewhere quickly, reliably and cheaply—and its network equivalent, where the repository is the aggregate resources of a co-ordinated group of libraries—will thus continue to occupy centre stage for a while even in the sciences, and for longer in the arts and humanities. This volume of conference papers provides a useful and thought-provoking summary of the options that are available for library services wishing to be aware of the possibilities in document delivery, and explores very thoroughly the organizational, technical and legal issues that need to be considered. However the real debate, not addressed here in any detail, will involve the imminent explosion in the number of full-text electronic journals available to users, and with it their ability to obtain downloaded copies of the articles they require. The consequences for library-based document delivery services are immense.
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