PurposeThe purpose of this study is to develop a building information modelling (BIM)-based mixed reality (MR) application to enhance and facilitate the process of managing bridge inspection and maintenance works remotely from office. It aims to address the ineffective decision-making process on maintenance tasks from the conventional method which relies on documents and 2D drawings on visual inspection. This study targets two key issues: creating a BIM-based model for bridge inspection and maintenance; and developing this model in a MR platform based on Microsoft Hololens.Design/methodology/approachLiterature review is conducted to determine the limitation of MR technology in the construction industry and identify the gaps of integration of BIM and MR for bridge inspection works. A new framework for a greater adoption of integrated BIM and Hololens is proposed. It consists of a bridge information model for inspection and a newly-developed Hololens application named “HoloBridge”. This application contains the functional modules that allow users to check and update the progress of inspection and maintenance. The application has been implemented for an existing bridge in South Korea as the case study.FindingsThe results from pilot implementation show that the inspection information management can be enhanced because the inspection database can be systematically captured, stored and managed through BIM-based models. The inspection information in MR environment has been improved in interpretation, visualization and visual interpretation of 3D models because of intuitively interactive in real-time simulation.Originality/valueThe proposed framework through “HoloBridge” application explores the potential of integrating BIM and MR technology by using Hololens. It provides new possibilities for remote inspection of bridge conditions.