COVID-19 pandemic is a global crisis that has resulted in considerable changes to the way of life and work. Due to the lockdown conditions executed in several countries, organizations have resorted to long-term work from home settings, but this has had a diminishing effect on the employees’ work and family boundaries, augmenting work-family conflict (WFC). In this study, we hypothesize the role of spouse support to overcome this WFC and identify the possible psychological mechanism to explain this process. The main aim of the study was to understand the role of work-home boundary incongruence through a conceptual model connecting spouse support, problem focussed coping strategy, boundary control, and work-family conflict. Using a cross-section survey design (N=350 married and full-time working individuals), structural equation modelling, and SPSS Process macro, we tested a serial mediation model. While the effect of spouse support in diminishing WFC was meagre, problem focussed coping strategy, and boundary control were found to be crucial. We found a significant indirect effect supporting our serial mediation hypothesis, extending the current knowledge about boundary theory and the work-home boundary model. We also offer implications and directions for future research.