Ground fissures are a typical slowly changing geological hazard that poses great safety risks to metro shield tunnels crossing ground fissures. To thoroughly analyze the deformation and failure of shield tunnels under the action of ground fissures with different intersection angles, this study reviews the existing research and carries out model tests on metro shield tunnels crossing ground fissures considering different intersection angles. Based on the experimental results and numerical simulations under multiple conditions, the deformation and failure characteristics of shield tunnels are systematically analyzed for the first time, which confirms that the activity of ground fissures can lead to a series of problems, including segment dislocation, lining cracking, structural elliptical deformation, bolt yield, joint opening and closing, void areas at the tunnel bottom in the hanging wall and tunnel top in the footwall, as well as resulting waterproof failure and internal gauge changes. In addition, as the intersection angle between tunnel and ground fissure increases, the failure mode of the structure gradually transitions from torsional failure to shear failure, with a decrease in the number of segment rings under bias pressure and an increase in the number of segment rings under shear effect. Based on the deformation characteristics, failure positions, and the changes of structural state of shield tunnels, some reflections on countermeasures are discussed, which can provide guidance for the design and maintenance of metro projects in ground fissure sites.