We review the different options for resolution of the black hole loss of information problem. We classify them first into radical options, which require a quantum theory of gravity which has large deviations from semi-classical physics on macroscopic scales, such as non-locality or endowing horizons with special properties not seen in the semi-classical approximation, and conservative options, which do not need such help. Among the conservative options, we argue that restoring unitary evolution relies on elimination of singularities. We argue that this should hold also in the AdS/CFT correspondence.