Management Behavior Research Articles

ESG 경영이 조직시민행동에 미치는 영향: 기업가정신의 매개효과

This study analyzes the impact of environmental, social, and governance (ESG) management on organizational citizenship behavior of organizational members and examines the mediating role of entrepreneurship in this relationship. ESG management is a key component of corporate sustainability and social responsibility, and this study aims to determine whether this management approach promotes voluntary behavior within organizations. This study revealed the following findings. First, among the three elements of ESG management, Social (S) and Governance (G) had a positive impact on organizational citizenship behavior, whereas Environmental (E) showed no significant effect. Second, all elements of ESG management (Environmental, Social, and Governance) were found to have a significant effect on entrepreneurial spirit. Lastly, entrepreneurial spirit partially mediated the relationship between ESG management (Environmental, Social, and Governance) and organizational citizenship behavior. This indicates that ESG management directly influences organizational citizenship behavior while also exerting an indirect effect through entrepreneurial spirit. Notably, job satisfaction with supervisory monitoring was found to have a significant impact on the relationship between ethical leadership and turnover intention. In conclusion, our results suggest that ESG management is an important strategy to foster voluntary contributions and innovative behaviors of organizational members, which can enhance entrepreneurship and activate organizational citizenship behaviors. These results show that companies can use ESG management to drive positive organizational change.

디지털플랫폼정부 구현을 위한 데이터기반행정 활성화 전략 연구: 중앙정부와 지방정부의 비교 분석 논의를 중심으로

This study seeks to address the causes of wicked problems and derive effective solutions through data-driven administrative innovation. In this context, the government is adopting digital platforms to facilitate data-driven, scientific decision-making and foster transparency and openness in administrative operations. Using data from the “Survey on Data-Based Administration in the Era of Cloud Transformation,” this study statistically examines the influence of technical, organizational, managerial, and policy factors on the activation of data-driven administration, specifically aimed at enhancing data sharing and inter-organizational collaboration. Findings indicate that data infrastructure (technical factor), an innovation-oriented organizational culture (organizational and managerial factor), performance management (policy factor), and organizational behavior (acting as a mediator) significantly impact the activation of data-driven administration. Conversely, data capability -a variable measuring public servants’ data analysis and utilization skills within organizational and managerial factors- was not found to significantly influence the activation of data-driven administration or organizational behavior. Additionally, a comparative analysis between central and local governments revealed distinct differences in activation pathways for data-driven administration between these levels of government. These findings suggest that organizational culture, infrastructure, management systems, and changes in organizational behavior are more critical to enabling data-driven government than individual employees' data-related skills and knowledge. The results further underscore the need for customized policies tailored to the specific characteristics and requirements of central and local governments in their efforts to advance data-driven administration.

Romanian dentist: between entrepreneurship and dentistry

Introduction. This article’s object is to analyze the financial and management behavior of small and medium-sized entrepreneurs in the Romanian dental field. Material and method. Following the fact that dentistry is different from general medicine in terms of business specifics, and from all other businesses as well, we asked a number of 106 dental entrepreneurs to fill in a form in order to prove the need to know some basic financial concepts for managing a business in the field of dentistry. The outcome of the study is not statistically significant for the dental market in Romania, but it should be an alarm signal both for the entrepreneurs in the field and for the universities that are training them.

Factors influencing the behavior and challenges faced by visually impaired individuals in waste separation.

Understanding the behavior and the challenges of visually impaired individuals in waste separation remains a significant research gap that affects the development of an inclusive and sustainable society. This research study aims to identify and analyze the factors influencing the waste separation behavior of visually impaired people and the key obstacles that these individuals face in public spaces. The study uses a quantitative approach, relying on surveys to gather data from a sample of 358 visually impaired individuals through the use of structured questionnaires. The data was then examined using multiple regression analysis. Results revealed that 91.1% possessed a moderate understanding of waste segregation, while 97.7% held generally positive attitudes toward the practice. Approximately 74.9% of the participants actively engaged in waste segregation at a moderate level. Motivation emerged as the most significant influence of proper waste management behavior, alongside attitude and knowledge. However, challenges persist in public settings, where 69.3% of participants discarded waste without regard to bin types, primarily due to difficulties in distinguishing bin colors and general ignorance. To better address their needs, participants recommended practical solutions, such as bins designed to be distinguishable by shape or sound, ensuring a more accessible and inclusive waste segregation system. This research can help in designing targeted interventions that promote sustainable waste management practices for visually impaired individuals. It can also provide valuable information to researchers, practitioners, and policymakers working towards creating inclusive and accessible waste management environments and processes for people with visual impairments.

Overconfidence, managerial accounting competence and dividend smoothing: evidence from emerging markets

PurposeThe purpose of this research is to review the dividend smoothing effectiveness from the perspective of managers' overconfidence and accounting competence. Accounting competence is considered as an important factor in recognizing management’s ability to override internal controls as an opportunity to distort financial reports.Design/methodology/approachThe current study applies multivariable linear regression method estimator to investigate the relationship between Overconfidence, Managerial Accounting Competence and Dividend Smoothing of 1,320 firm-year observations in Iran for the period of 2012–2022.FindingsThe result show that manager overconfidence leads to dividend smoothing. Moreover, this relation is stronger in low information quality and not driven by high information quality or by others measures. This research show that accounting competence has led to positive change in the efficiency of the manager performance and reduce the self-interesting motives of manager.Practical implicationsIn the present study, the weaknesses caused by the ambiguity of capital market efficiency in market performance-based statistical models are compensated and partially covered by classifying the relationships and implementing models in each group. Results obtained from this study will aid market practitioners to evaluate the firms’ dividend smoothing. The results provide evidence and information for policymakers and investors about the theoretical gap and the factors affecting to it. It also informs policymakers to the dividend smoothing associated with the manager characteristics.Originality/valueThe previous researches emphasize on limiting agency costs by creating limits for the optimistic actions of managers, while framing and standardizing a major part of management behaviors is not possible. In this research, the manager’s executive ability has been examined in the form of accounting competence at the same time as excessive self-confidence, in order to control part of the inherent limitations caused by the managers' behavior. This study also considers the positive aspect of managers' ability in the form of accounting competence.

The role of religiosity on blockholders involvement in earnings management: evidence from Indonesia

Purpose Prior studies on blockholders involvement in earnings management behavior have given rise to alignment and entrenchment perspectives. The alignment perspective states that blockholders are an effective control to reduce earnings management behavior. In contrast, the entrenchment perspective states that blockholders act opportunistically and encourage earnings management behavior. Firms in Indonesia generally have concentrated shares, which is probably in line with the entrenchment perspective. Therefore, this study aims to examine the influence of blockholders on earnings management and the role of religiosity as a moderator of the influence of blockholders on earnings management. Design/methodology/approach This study uses multiple linear and multi-group regression to analyze 2,238 firm-year observations for firms listed on the Indonesia Stock Exchange period 2015–2021. Multi-group regression is used to test the effect of religiosity on the relationship between blockholders and earnings management. Findings The finding of this study is that religiosity can mitigate the involvement of blockholders in earnings management, where blockholders positively influence earnings management in non-religious but not religious firms. This finding is expected to solve the agency problem between management with shareholders and the majority with minority shareholders. Practical implications Firms should apply religious values in their business activities to prevent or minimize profit manipulation. Another implication is that investors can glance at Sharia stocks when investing because they have lower earnings management or higher-quality financial reports. Originality/value To the best of the authors’ knowledge, this study may be the first to investigate the role of religiosity by comparing the effect of blockholders on earnings management between religious and non-religious firms. This study proves that religiosity is a new alternative to mitigating blockholders involvement in earning management and agency problems.

THE IMPACT OF SUPERIOR SUPPORT ON BUILDING MOTIVATION AND WORK COMMITMENT: THE MALAYSIAN EXPERIENCE

The success of an organization greatly depends on having a highly motivated and committed workforce. A key factor influencing employee motivation and work commitment is the level of managerial support provided by supervisors and upper management. This study investigates the effects of superior support on building motivation and work commitment among employees in the Malaysian context. Utilizing a mixed-methods approach, the research combines quantitative and qualitative data collection and analysis. A survey was conducted with 345 employees across various industries in Malaysia to measure the relationship between superior support, employee motivation, and work commitment. This was complemented by in-depth interviews with 10 managers to gain deeper insights into how higher levels of support influence employee attitudes and behaviors. The findings reveal that superior support, encompassing both instrumental and emotional support, has a significant positive impact on employee motivation and commitment. Employees who perceive higher levels of support from their superiors tend to exhibit greater intrinsic motivation, as well as stronger affective and normative commitment to the organization. Qualitative data provides evidence that superior support fosters a sense of value and belonging among employees, which, in turn, strengthens their dedication and willingness to exert effort. This study contributes to the literature on human resource management and organizational behavior by elucidating the critical role of leadership support in shaping a motivated and committed workforce, particularly within the Malaysian cultural context. The results offer practical insights for managers and policymakers on strategies to enhance employee motivation and retention through the provision of superior support. Future research directions and study limitations are also discussed.

Service Excellence in the Age of Personalization a Comparative Study of Luxury Hotel Management Practices

This study explores the role of personalized services in luxury hotel management, focusing on applying Service-Dominant Logic (SDL) in high-end hospitality. By analyzing the service practices of two prominent luxury hotels—Sanya Tianfang InterContinental and Sanya Haitang Bay JW Marriott—this research compares and contrasts their approaches to personalized services, offering valuable insights into effective strategies for enhancing guest experience. The findings highlight how personalized services contribute to differentiating brands in a competitive high-end market and serve as a key tool for integrating local cultural values with global hospitality standards. In addition, this study provides theoretical contributions to service management and consumer behavior, particularly in the context of luxury tourism. It offers practical recommendations for hotel managers to optimize service offerings and suggests pathways for the sustainable development of the luxury tourism market through aligning consumer experience with broader cultural and brand objectives.

Factors Influencing Forest Resource Conservation Behavior of the Youth in Northern Uplands, Lao People’s Democratic Republic

The government of Laos has made significant efforts to halt deforestation and promote forest conservation in the Northern Uplands of Laos. However, there is no comprehensive assessment of the initiatives and factors that influence youth involvement in forest resource conservation. Therefore, the objective of this study was to identify sustainable forest management practices and factors affecting youth behaviors related to forest conservation. Methodologically, our study was conducted in three districts, covering 15 villages, with 330 youths who were selected by systematic sampling to participate in structured interviews, statistically using multiple regressions to identify factors influencing sustainable forest management behaviors. The results indicated that conservation knowledge and recognition are associated with demographic and socioeconomic factors, especially education. Factors related to forest conservation recognition included the amount of information available, gender, monthly income, land ownership, and distance from the forest to home. Most households rely on forest products for their livelihoods. It is concluded that higher levels of education provide people with more job opportunities, which improves their job status and quality of life. Community members who received relevant information were more forward-thinking in their forest management behaviors and willing to contribute to related activities. The empirical evidence indicated that providing essential information to young people can help improve sustainable forest management behaviors.

Analysis of Financial Literacy, Financial Attitude, and Locus of Control on Financial Management Behavior

This study was conducted with the aim of determining the effect of Financial Literacy, Financial Attitudes and Locus of Control on Financial Management Behavior. The sampling technique used was purposive sampling, which is a technique for taking data sources by determining samples with certain considerations. The data used is primary data using a questionnaire distributed to 100 respondents, namely the millennial generation in the Jakarta area. The analysis method uses the Statistical Product and Services Solution (SPSS) application. The results of this study are that Financial Literacy has a positive and significant effect on the Financial Management Behavior of the Millennial Generation in the Jakarta area. Financial Attitudes do not affect the Financial Management Behavior of the Millennial Generation in the Jakarta area. Locus of Control has a positive and significant effect on the Financial Management Behavior of the Millennial Generation in the Jakarta area.

Synergy of risk management and organizational behavior in the context of ensuring economic security of enterprises

In the modern, rapidly changing world, enterprises of any ownership structure, scale, and industry face numerous challenges that require flexibility and swift responses to external threats and internal shifts. This is particularly relevant in the context of globalization and increasing risks associated with rapid technological innovations, economic disruptions, and market instability. The study is aimed at identifying the key aspects of the synergy between risk management and organizational behavior in the context of ensuring the economic security of enterprises. Based on a review of theoretical sources, the importance of integrating the two domains—risk management and organizational behavior—was revealed as a means to enhance the resilience of enterprises. The so-called «intersection point» between these domains has been identified, allowing firms to improve their ability to respond to risks and mitigate their negative impacts. This intersection is critically important, as risks and threats are an inherent part of business operations in the face of ongoing uncertainty and a rapidly changing business environment. Significant attention in the research is devoted to the human capital component as the foundation of the synergy between risk management and organizational behavior. It has been found that human capital plays a key role in ensuring the economic security of enterprises, as qualified and motivated employees are better equipped to identify risks, respond effectively, and develop strategies to minimize their impact. The article emphasizes the importance of developing adaptive capabilities among personnel, which allows enterprises to remain competitive even under challenging conditions. Additionally, psychological factors influencing decision-making in the context of risks are examined. The application of prospect theory provides a deeper understanding of how individual and group decisions are shaped by risk perceptions. Psychological aspects, including stress levels, individual differences in risk perception, and the influence of collective decision-making, are integral components affecting the effectiveness of risk management. These factors often determine how successfully an enterprise can manage risks and respond to challenges, especially in uncertain environments. Thus, the synergy between risk management and organizational behavior not only enhances the resilience of an enterprise but also establishes new approaches to strategic management. This enables businesses not only to survive but also to thrive in the fast-changing conditions of the modern market.

Study of the governance effect of institutional investor information network on earnings management

ABSTRACT Institutional investors jointly hold heavy positions can form an information network, and there is information sharing in the social network. This paper empirically tests the impact of institutional investor information sharing on earnings management behavior of listed companies. The result shows that information sharing among institutional investors can significantly inhibit earnings management behavior. The mechanism analysis shows that the effect of institutional investor information sharing on earnings management is mainly realized by affecting the quality of corporate information disclosure and investor sentiment. Further analysis shows that the impact of institutional investor information sharing on earnings management is obviously heterogeneous, and the restraining effect of institutional investor information sharing on earnings management is stronger in companies with low legal level, good information environment, good internal governance, no separation of two rights, enterprise growth stage and no relationship between government and enterprise. Based on the social network theory, this paper analyzes the influence of the interaction between institutional investors, which provides reference for further understanding the governance role of institutional investors and stabilizing the capital market.

Identify the Factors that Influence Working Adults' Financial Management Behavior

In order to identify the elements that motivate young people to manage their finances, this study will examine a number of connected topics, including financial knowledge, financial attitudes, income, and religiosity. Primary data, which are questionnaires that are processed using SPSS 25, and secondary data that provide support are the sources of the study data. The findings demonstrated that financial knowledge and religiosity had an effect and were significant on financial management behavior, while financial attitudes and income did not affect financial management behavior.

Illness Perception and Risk Management Behaviors Among Patients With Gynecologic Cancer at Risk of Lower Extremity Lymphedema.

Patients with gynecologic cancer who undergo lymphadenectomy are at increased risk of lower extremity lymphedema (LEL). They are encouraged to be alert to the possibility of LEL and take risk-management measures throughout life. However, we know little about the perception for LEL and adherence to risk-management measures of Chinese patients with gynecologic cancer. To assess the illness perception and risk management behaviors of Chinese gynecologic cancer patients and further examine the effect of illness perception on risk management behaviors. This was a cross-sectional study. From June to December 2023, gynecologic cancer patients at risk of LEL were surveyed (n = 223). Questionnaires on illness perception and risk management behaviors specifically for LEL were utilized. Descriptive statistics, Pearson correlation analysis, univariate analysis, and multiple linear regression analysis were used for data analysis. The participants exhibited suboptimal LEL risk management behaviors, with the physical activity dimension receiving the lowest score (3.24 ± 1.02). Patients' self-perceived understanding of LEL was relatively low (2.88 ± 0.83). Multiple linear regression analysis revealed that the identity, cause, and control dimensions of illness perception, as well as several demographic and disease variables, were significant predictors of patients' LEL risk management behaviors. The LEL risk management behaviors of patients with gynecologic cancer need to be improved. Consideration of perceptions of identity, cause, and control is crucial for enhancing LEL risk management behaviors. Health professionals can implement targeted health education based on an assessment of patients' perceptions of LEL, thereby promoting lymphedema risk management.

Psychosocial Experience of Patients with Diabetes Mellitus: An Interpretative Phenomenological Analysis

Psychological problems experienced by diabetic patients need to be known and handled properly by health workers because distress will have a negative impact on the patient’s diabetes management behavior. This study aims to capture and describe in detail the psychosocial experience of diabetes patients. This research is qualitative research with a phenomenological approach. Purposive sampling was used to select participants who had an experience following the phenomenon and research objectives. The number of participants in this study was 10 participants. This research was conducted in the Malang City Ciptomulyo Health Center area from March to May 2021. The analysis of this research was interpretative psychological analysis (IPA). The four themes of the psychosocial experience found in people with diabetes mellitus are fear and worry when diagnosed with diabetes, sad and disturbed by changes in body appearance and function, social support providing appeasement and self-awareness and support of others for diabetes management. Living with diabetes can be a difficult and overwhelming experience that often leads to fear and anxiety. Furthermore, the physical changes caused by diabetes can disrupt daily routines and affect mental health. Health workers should address both the physical and psychological effects of diabetes and encourage patients to take responsibility for their treatment to improve overall health.

Achieving environmentally responsible production through green managerial awareness, human resource management and employee behavior.

In the current context of increasing global environmental challenges, sustainable production and development have become strategically important for companies. This study explores the impact of green managerial awareness on environmentally responsible production, both direct and indirect, through the mediating role of green human resource management and environmentally friendly employee behavior. Utilizing a quantitative research approach, data were collected from 207 wine companies, and PLS-SEM technique was employed to analyze the relationships between the variables. The findings reveal that green managerial awareness significantly influences environmentally responsible production, both directly and indirectly, being found that green human resource management is a vital mechanism for translating managerial awareness into effective sustainable practices, while environmentally friendly employee behavior played a crucial role in embedding sustainability into daily operations. It is concluded that organizations can reduce the environmental impact of business operations and integrate sustainability into their culture by promoting environmental awareness among managers, and designing and implementing strategies that link human resource management with environmentally responsible employee behavior and sustainable production. This research has interesting theoretical, managerial, and policy implications, emphasizing the need for a coordinated approach that aligns organizational practices, leadership, and public policy to reduce the environmental impact of the business activities on the natural environment and advance sustainable development goals.

From Stimulus to Response: Understanding the Causes and Outcomes of Consumer Activism

ABSTRACTConsumers are increasingly taking up activism to modify, or at the very least, penalize a company's contentious behavior. This paper presents a systematic literature review of 404 studies on consumer activism published between 1975 and 2023, applying the extended stimulus‐organism‐response‐outcomes (S‐O‐R‐Om) framework. It investigates the underlying causes and significant outcomes of consumer activism. The results reveal how various factors such as political conditions, human rights violations, environmental degradation, religion, and consumer disregard stimulate internal evaluations of perceptual, physical, emotional, and philosophical activities in people. These evaluations often prompt consumers to respond via boycotts, anti‐brand activism, commodity activism, and even buycotts, all of which have varying consequences for different stakeholders. The findings suggest that consumer activism can serve as a powerful tool for societal change, shaping brand strategies and influencing business practices. These insights underscore the necessity for businesses to align their operations with the evolving values and expectations of their consumer base, emphasizing the critical role of ethics in consumer‐brand relationships. This research contributes to the understanding of modern consumer behavior by providing the Consumer Activism framework, which is based on the S‐O‐R‐Om framework. This comprehensive exploration provides valuable insights into the mechanisms driving consumer activism and its significant implications for brand management and consumer behavior research. The study also identifies key research gaps in existing literature and offers a detailed set of recommendations to guide future research on the evolving dynamics of consumer activism.

On the Mutually Elaborating Relationship Between Teacher Identity and Classroom Management Practices

The self-perception of pre-service teachers regarding classroom management, and their aspirations for their future selves, can impact their behavior. This qualitative case study examined how pre-service teachers envision themselves in relation to classroom management. The findings indicate that pre-service teachers aspire to be authoritative teachers while maintaining good relationships with their students. Moreover, situational and contextual factors, as well as perceived teacher identity shape their classroom management behavior.

Modal Kultural Masyarakat di Daerah Rawan Bencana di Indonesia: Kajian Berdasarkan Karakteristik Wilayah

This research aims to explain the existence of cultural capital and its role in strengthening disaster resilience in various regions of Indonesia as a country that often faces natural disasters such as earthquakes, tsunamis, and volcanic eruptions. This research also aims to assess cultural traditions and practices in efforts to increase preparedness and response to natural disasters in various communities. This research uses a qualitative approach. Data was collected through observations and interviews in areas prone to natural disasters using Bourdieu's social capital analysis framework. This research uses purposive sampling to identify representative communities where cultural responses to natural disasters can be observed and documented. Primary data was taken through observation and direct involvement with the communities to understand the use of cultural knowledge in dealing with disasters. The results of this research show that communities rich in cultural heritage have stronger resilience and proactive disaster management behavior, utilizing historical wisdom and more advanced communal practices to mitigate the impact of disasters. Communities with less prominent cultural capital tend to experience greater difficulties, although they are gradually developing new cultural mechanisms to overcome the threat of natural disasters. The conclusion of this research shows that cultural capital is an important factor in efforts to strengthen community resilience to natural disasters. Efforts to integrate cultural insights into national natural disaster management policies and practices are very necessary. This integration not only preserves cultural heritage but also strategically increases response efficacy and disaster preparedness.

Enhancing Disease and Management Knowledge Among Black Americans With Asthma or Chronic Obstructive Pulmonary Disease (COPD).

Lack of knowledge contributes to disparate outcomes among Americans with asthma or chronic obstructive pulmonary disease (COPD). This study assessed the impact of an educational intervention on disease knowledge and management in Black Americans with asthma or COPD. Pre-post study design with 9-month follow-up. Urban church community. Black American adults (N = 38) with self-reported asthma (18) and COPD (20), of which 76.3% (N = 29) completed the intervention. The Asthma COPD (ACOPD) Workshop consisted of three 1-hour classes focused on disease knowledge and management behaviors (physical activity, nutrition, and avoiding triggers) delivered in 16 sessions over six months. Knowledge questionnaire. McNemar's tests for paired proportions. Knowledge of disease concepts increased post-intervention, then decreased at the 9-month follow-up. There was a significant difference in the proportion of participants that provided correct answers to questions about 'two diseases that constitute COPD' (P = .04), 'main cause of COPD' (P = .01), 'written action plan' (P = .04), and 'untrue statement about asthma,' (P = .02). The ACOPD Workshop increased knowledge of basic disease concepts, risk factors, and management. Regular delivery of educational sessions in the community can support knowledge retention and practice of healthy behaviors.