Behavioral Event Interview Research Articles

Competency models and culture

Purpose – Compares the competencies of managers, working for the same organization, in the UK and Taiwan. Design/methodology/approach – Deploys a comparative analysis of managers using a behavioral event interviewing (BEI) technique. Findings – Concludes that both cultures were highly achievement focused. Notes, however, several marked differences in other behaviors which appear to be cultural in nature. Finds that UK managers demonstrated more interpersonal awareness, and concern for impact, whereas Taiwanese managers were more likely to demonstrate critical information seeking behavior. Research limitations/implications – Warns that interviews in some instances failed to uncover data, with the consequent implications for the use of generic behavioral event interviews internationally. Practical implications – Suggests the idea of organizations’ employing generic “international” competency models and behavioral event interview techniques is problematic. Originality/value – Demonstrates the problems with international competency models through unique access to an organization’s competency model and to managers in two locations.

Employing Grounded Theory to Uncover Behavioral Competencies of Information Technology Project Managers

This study employs a unique combination of the grounded theory methodology (GTM) and Behavioral Event Interviews to explore the competencies of IT project managers. The findings largely support other studies using more traditional data collection approaches but also provide some new insights that warrant attention from practitioners and researchers alike. These insights include the importance of multiple modes of communication both internal to the project and also with external stakeholders. Some significant differences between the competencies of experienced and inexperienced project managers were also uncovered. Finally, the use of higher authorities to influence project stakeholders was observed.

Capturing Competencies and Behavioural Indicators of Diplomats for a Multiple-Jobs Competency Model

Capturing Competencies and Behavioural Indicators of Diplomats for a Multiple-Jobs Competency Model Dr. Nada Megahed Abstract Research into the validation of competency models in the field of diplomacy is lacking, and empirical data are needed in order to determine what competencies have to be taken into account in order to develop a sound model aimed at closing this gap. Until now, no single competency model has been developed to cater the specific needs of diplomats. Like in many other countries, Egyptian and Bahraini Ministries of Foreign Affairs lacks such a competency model. This research paper aims at extending the work that was published earlier by the International Journal of Business and Social Science; entitled “A Framework for Developing a Multiple-Jobs Competency Model for Diplomats”. In this research, Behavioural Event Interviews were employed to capture competencies and behavioural indicators of best performers among Egyptian and Bahraini diplomats (in all distinguished career levels) for the purpose of building a Multiple-Jobs Competency Model for Diplomats that is aimed at enhancing the success of Ministries of Foreign Affairs (MFAs) in selecting, preparing, allocating, and training their diplomats. Findings of this research have yielded a total of 62 competencies that are believed to be crucial for the professional conduct of diplomats. Moreover, empirical support for 297 Behavioural Indicators was reported. Full Text: PDF DOI: 10.15640/jhrmls.v3n1a4

Competency mapping in project management: An action research study in an engineering company

The present study proposes a seven-step method for the project management competency map. Additionally, the method helps to evaluate and design evolution trajectories based on organisational experience and challenges. This methodological approach merges literature reviews with qualitative and quantitative research methods. Data were collected in a large Brazilian engineering company through the analysis of documentation, behavioural event interviews, self-assessment surveys and statistical analyses. The proposed method is simple, replicable and insightful for managers across all industries and consists of the following: a description of competence and performance criteria, an assessment process, a diagnosis of the current proficiency level, the identification of competence levels that differentiate professional categories, the establishment of expected profiles, a gap analysis and the association between experience and competency development.

Impacts of teachers’ competency on job performance in research universities with industry characteristics: Taking academic atmosphere as moderator

Purpose: Research universities with industry characteristics play an irreplaceable role in national economic development and social development. With the rapid development of research universities with industry characteristics in China, these universities face new challenges in managing teachers and promoting their quality. This paper aims to examine the impact of teachers’ competency on job performance in research university with industry characteristics Design/methodology/approach: Based on the behavioral event interview and questionnaire methods, a four-dimension (i.e. basic quality, teaching ability, industry awareness and research capacity) competency model was proposed, the influence mechanism of competency on job performance was examined using empirical research. Findings: We found that there is a significant positive correlation between the teachers’ competency level, four dimensions and job performance in research universities with industry characteristics, especially between research capacity, teaching ability, industry awareness and job performance. And academic atmosphere plays a regulatory role in the interaction between the competency and job performance. Practical implications: Our findings can help to improve the management level of teachers in research universities with industry characteristics. Originality/value: The paper introduces the competency theory to the teacher management in research universities with industry characteristics, and gives some interesting findings.

Value-in-Context of Healthcare: What Human Factors Differentiate Quality of Nursing Services?

With social issues such as an aging society and the sustainability of health service systems becoming of greater concern, decision makers in health service sectors need to identify the human factors that differentiate the performance of health service professionals such as nurses. However, the fact remains that a nursing shortage has hindered such efforts in many countries. What brings about value in nursing services? How is value cocreated in clinical settings by nurses, patients, and other agents? Given that service is the application of competencies for the benefit of another entity, this work is an attempt to identify the typology of competencies as operant resources where value is idiosyncratic, experiential, contextual, and meaning-laden. In so doing, this paper explores meaningful relations among service quality, human competency, and contextualization. Therefore, the objective of this study, conducted in one of the leading university hospitals that employs 1,448 nurses, and with the support of the Japanese government, was to identify the characteristics of human activity systems, focusing on the relationships between service quality, human competency, and value-in-context. This work used the original transcript text obtained by combining the critical incident technique and behavioral event interview approaches. After collecting qualitative data, text coding was performed on the interview transcripts. The findings of the present work contribute to practitioners and theoreticians by providing a bridging concept between human resources management and service systems management. First, our ethnographical research reveals that nurses in different role groups applied different sets of competencies in their diverse job contexts, where there exist commonly applied differentiating competencies as well as other threshold competencies. Second, in an attempt to explore the features of value cocreation, this paper explores the relationship between competencies in action and dynamic contexts translation. Third, to address value cocreation systems in value-in-contexts focusing on nursing and caring services, this paper proposes a meta value-in-context translational model.

역량 중심의 과학 영재 교육을 위한 과학자의 핵심 역량 모델 개발 및 타당화

21세기 지식 기반 사회가 추구하는 가치나 비전에 따른 과학 영재 교육의 새로운 방향으로서 핵심 역량 중심의 교육을 고려해 볼 필요가 있다. 따라서 이 연구에서는 향후 핵심 역량 중심의 과학 영재 교육을 위한 선결 요건으로서 과학자의 핵심 역량 모델을 개발하고, 타당성을 검토하였다. 이를 위하여 논문, 도서, 신문 기사, 행동사건면접에 대한 분석을 바탕으로 설문 문항을 개발한 후 설문 조사를 실시하였다. 그리고 설문 조사 결과를 바탕으로, 탐색적 요인분석을 실시하였다. 그 결과, 5개의 역량군, 15개의 하위 역량으로 구성된 잠재적인 핵심 역량 모델을 구성할 수 있었고, 확인적 요인분석을 통해 탐색된 핵심 역량 모델의 신뢰도와 수렴타당도, 판별타당도 등을 확보할 수 있었다. 과학자의 핵심 역량 모델에서 '인지' 역량군은 '창의적 사고', '종합적 사고', '탐색적 사고', '분석적 사고', '개념적 사고'의 5개 하위 역량으로 구성되었다. '성취지향' 역량군은 '주도성', '준비 및 문제해결력', '전략적 영향력'의 3개 하위 역량으로 구성되었고, '과학적 태도' 역량군은 '유연한 사고와 태도', '연구 열정', '과학에 대한 견해'의 3개 하위 역량으로 구성되었다. '개인 효과성' 역량군은 '풍부한 경험과 체험', '글로벌 자세'의 2개 하위 역량으로 구성되었으며, 마지막으로, '네트워킹' 역량군은 '대인이해', '의사소통'의 2개 하위 역량으로 구성되었다. 이 연구 결과는 과학자의 핵심 역량 모델을 과학 영재 교육에 소개하고, 핵심 역량 중심의 과학 영재 교육을 위한 프로그램 개발이나 전략 마련 등을 위한 기초 자료를 제공해 줄 수 있을 것으로 기대된다. There was a great need to consider a core competency-based approach as a new direction of the science education for gifted students according to the value and vision of the 21st century knowledge-based societies. Therefore we developed a core competency model of scientist and examined its validity as a prerequisite for a core competency-based education of science gifted students. In order to this, the survey was conducted after developing questionnaire through the theoretical review of the various resources such as paper, book, and newspaper articles and the qualitative analysis of the behavioral event interview, and then an exploratory factor analysis was performed to validate the factor structure based on the results of the survey. The results revealed that the core competency model with the 5 cluster units of competency and the 15 core competencies was potentially constituted. And the reliability, convergent validity, and discriminant validity of the core competency model were verified through the confirmatory factor analysis. The cognitive cluster consisted of 5 competencies and they were as follows: creative, comprehensive, exploratory, analytical, and conceptual thinking competency. The achievement-orientation cluster consisted of 3 competencies and they were as follows: initiative, preparation & problem solving, and strategic influence competency. The scientific attitude cluster consisted of 3 competencies and they were as follows: flexible thinking & attitude, passion for research, and views about science competency. The personal effectiveness cluster consisted of 2 competencies and they were as follows: diverse experiences and global attitude competency. Finally, the networking cluster consisted of 2 competencies and they were as follows: personal understanding and communication competency. Findings were expected to provide the basic data for developing programs and establishing strategies based on the core competency as well as introducing the core competency model of scientist to science education for gifted students effectively.

Construction of competency model of 'excellent doctor' in Chinese medicine

To evaluate outstanding and ordinary persons from personal characteristics using competency as the important criteria, which is the future direction of medical education reform. We carried on a behavior event interview about famous doctors of old traditional Chinese medicine, compiled competency dictionary, proceed control prediction test. SPSS and AMOS were used to be data analysis tools on statistics. We adopted the model of peer assessment and contrast to carry out empirical research. This project has carried on exploratory factor analysis and confirmatory factor analysis, established a "5A" competency model which include moral ability, thinking ability, communication ability, learning and practical ability. Competency model of "excellent doctor" in Chinese medicine has been validated, with good reliability and validity, and embodies the characteristics of traditional Chinese medicine personnel training, with theoretical and practical significance for excellence in medicine physician training.

학령기 자녀를 둔 어머니의 「부모 참 역량」척도 개발

The purpose of this study was to develop and validate the "Authentic Parental Competence Scale" for mothers with school-age children. Based on a literature review, the study found that 'authentic parental competence' could be divided into parenting comperence, self-system competence, and social competence. In addition, the scale comprised three factors consisting of 43. The study collected data through behavior event interview(BEI), focus group interview(FGI), and three times Delphi investigation. The scale for mothers of school-age children consisted of a total of 129 items, which included three different dimensions (knowledge, skill, and attitude), and four factors were extracted from factor analysis following a survey of 362 mothers. The factors were labeled as "ability of developmental positive parenting," "ability of playing a role as a citizen and making social contributions," "ability of self-understanding and interpersonal relations," and "ability of self-growth and self-determination." In addition, the results revealed that the "Authentic Parental Competence Scale" showed an appropriate level of construct validity, reliability of the scales, distribution of item response, and item discrimination.

Job analysis and development of job descriptions at the Reserve Bank of India

The project is an attempt to prepare the Job Descriptions of the three grades of employees (Grade C, Grade D, Grade E) for the two departments namely Financial Markets Department and Internal Debt Management Department of RBI, Fort Mumbai. The project involves in understanding the roles and responsibilities of an individual at a particular job and then documenting them in the proper Job description format after proper analysis of the various responses. It involves preparing a questionnaire so that all information related to a particular job can be captured. Certain other details like the minimum years of work experience, qualification required, technical skills required etc are also captured in this course of work. Some focus has been given to find out the required competencies that are helpful to be successful in that particular job position. This has been done with the Behavioral Event Interview (BEI) method by introducing a particular question regarding any critical incident in the questionnaire. Moreover, the respondents themselves are asked to identify and select the competencies which they think are useful for them. Finally the responses of the various employees of the same grade are analyzed and then collated to form the final job description for that grade. This has been prepared based on the employee responses but it may even get changed from time to time with the requirement of the organization.

Research on the competency model of chancellors in charge of scientific research in Chinese research-oriented universities

This paper targets at competency of the chancellors in charge of scientific research in Chinese research-oriented universities, and makes in-depth researches by key behavioral event interview method and multivariate statistical analysis method. Basing on 473 valid questionnaires as collected from 28 research-oriented universities nation-wide, the competency model of the chancellors in charge of scientific research in Chinese research-oriented universities is established with exploratory factor analysis and confirmatory factor analysis methods. It is shown from the results the aforesaid competency is composed of 10 competency characteristics, which are covered by four major dimensions: Ideological and political qualities, personal qualities, business skills, and professional skills.

The research and analysis of continuing education training of standardized management in community nurses in Tianjin

Objective To explore the way of continuing education training of standardized management of community nurses in Tianjin.Methods A survey was conducted with self-designed questionnaires for 462 community nurses who attended the continuing education training,and behavioral event interview was carried out for 6 directors of district health bureau who participated in the continuing education.Results The acquirements and problems of continuing education training of standardized management in Tianjin community nurses were concluded from the data analysis.Conclusions It is necessary to give continuing education training of standardized management for Tianjin community nurses.We should improve the evaluation and feedback system,attach importance to management of teaching time and teaching manner. Key words: Community nurse; Continuing education and training; Standardization management

Preliminary Exploration of the Mental Health Education Competency Survey of Primary and Middle School Head Teachers

Despite a recent focus on the mental health of students, primary and middle school mental health education in China has been hampered by a lack of resources fand inadequate professional training. This study assessed the mental health education competency of primary and middle school head teachers using the Mental Health Education Competency Questionnaire, a measure based on data from documentary analysis, behavioral event interviews (BEIs), and expert judgment. Factor, reliability, and validity analysis of this questionnaire were conducted. Through these analyses, seven structural dimensions of mental health education competency were found: mental health education skill, career growth, personality charm, occupational tendency, achievement feature, student perspective, and professional knowledge. This questionnaire will improve hiring and evaluation processes and, therefore, improve mental health education.

The Research on the Training Needs Based on Competency in Forest Parks

The competency of staff in forest parks was analyzed by adopting Behavior Event Interview and a questionnaire was also implemented to investigate the staff training needs. As indicated by the results, there is some difference between the competency of staff in forest parks and that described in Spencer’s Universal Competency Dictionary. The training needs of staff are divided into three categories: “Organization and Management”, “Contact and Communication” and “Customer Orientation” with 11 items in total. Some prevalent training methods, for example, lectures and experts guidance, have significant correlation with staff training needs. Experienced training professionals are favored according to the feedback of training target groups. The training spots should be selected carefully. The research is of great significance to the staff training in forest parks.

College Students’ Occupation Competence

By reviewing relevant theories, the competency evaluation model is applied to construct the system of College Students’ occupation ability analysis. It constructs a competence evaluation index system for higher school undergraduate occupation, and has analyzed the problem of our country university students’ difficulty in the employment from the perspective of professional competence .This article acquired the effective samples from the graduates through the behavioral event interview method, while for the college students adopt the method of questionnaire, and collect the relevant data of the condition of students’ occupation competence, through scientific analysis, finally established the basic framework of the competency model .Make an objective evaluation of the result of the analysis from the awareness, knowledge, ability, attitude four aspects using the fuzzy comprehensive evaluation method, and find out the shortage of the competency, in illustration to the shortage, we ensure the formation of college students’ occupation competency from the aspect of higher school teaching reform’s consummation. This has certain practical guiding significance of improving the quality of university students’ employment from providing a ladder incremental evaluation system of the cultivation of the college students’ employment ability.

A comparative study of UK and Taiwanese chemical plant managers

PurposeThe purpose of this paper is to compare the competencies of managers in the UK and Taiwan.Design/methodology/approachA comparative analysis of managers using a behavioural event interviewing (BEI) technique.FindingsBoth cultures were highly achievement focussed. However, there were several marked differences in other behaviours which appear to be cultural in nature. UK managers demonstrated more interpersonal awareness, and concern for impact, whereas Taiwanese managers were more likely to demonstrate critical information seeking behaviour.Research limitations/implicationsInterviews in some instances failed to uncover data and this has implications for the use of generic behavioural event interviews internationally.Practical implicationsThe research suggests the idea of organisations' employing generic “international” competency models and behavioural event interview techniques is problematic.Originality/valueThe research is able to demonstrate the problems with international competency models through unique access to an organisation's competency model and to managers in two locations.

Study of Competency of Sports Teachers in Colleges and Universities Base on Students' Cognition

With the improvements of physical education in Chinese colleges and universities, the main body of sports teaching value transforms from social value to student’s value. Current performances of competency studies exist some problems like study objects and study scopes. There are some shortages in leading teachers to education reform, stimulating developments of teachers’ careers and adapting to the requirements of curriculum reforms. This study uses literature research method, behavioral event interview method, group focus interview method, mathematical statistics method, etc, analyzes the factor set of competency in pare to analysis, which includes 20 factors like character, understanding, innovation, learning, etc; the competency model includes for dimensions such as individual character, interpersonal communication, teaching organization and qualities; this study clarifies the competency model of sports teachers in colleges and universities base on students’ recognition and gives various factors and dimensions and parameter evaluations of such model. This model demands competency evaluations under the idea of satisfying the students. Its practical applications can provide references for curriculum reforms and some proofs for career training and career development. It is also the abundance and development of analysis of competency.

Assessment of Engineering Students’ Leadership Competencies

AbstractLeadership development has become increasingly important in engineering education as companies look for engineers with leadership, communication, and teamwork skills. To embed these competencies into engineering curricula, a competency-based educational model has been implemented in which 4th-year engineering students led design project teams made up of 1st-year students. The study described in this paper had two aims. The first was to determine which leadership competencies were exhibited by the 4th-year students. The second was to assess their perceived leadership effectiveness. We identified leadership competencies using the behavioral event interview technique and measured leadership effectiveness using a 360-degree assessment. The results demonstrate that the student leaders exhibited the following competencies most frequently: commitment to learning, interpersonal communication, teamwork, and results orientation. The results also indicate that the 1st-year students perceived the student lead...

Competencies matter: modeling effective entrepreneurship in northeast of Italy small firms

PurposeThe purpose of this paper is to explore if and to what extent the competency portfolio of entrepreneurs affects firm's performance, controlling for a set of individual and organizational variables.Design/methodology/approachApplying nonparametric statistical analysis on data from behavioral event interviews and survey questionnaires to a sample of 53 entrepreneurs (small firm owners), this study investigates: the type, scope and depth of the entrepreneurs' competence portfolio; and the relationship between the entrepreneurs' competence portfolio and their firm performance. The empirical setting is a sample of northeast Italian small family businesses.FindingsThe authors' research shows which are the functional, emotional and cross‐functional competencies that differentiate entrepreneurs' performance and identifies which are the threshold competencies (Self‐control, Information gathering and Visioning) and the distinctive competencies (Planning, Empathy, Business bargaining, Organizational awareness, Directing others and Benchmarking).Originality/valueThe existing literature on the determinants of successful entrepreneurship mostly focuses on technological, financial and institutional factors, even if entrepreneurs' skills, knowledge, creativity, imagination, and alertness to opportunities are at least as much important in shaping small firms' performance. Building on competency modeling techniques and emotional intelligence literature, this study explores the link between personal characteristics and competencies of entrepreneurs and the performance of their firms. The study offers some managerial implications, provides direction to practitioners and policy makers on how to support entrepreneurship and small business development, and suggests future research directions.

A study to develop a competency model for Chinese EHS managers

With the continuous progress of China’s industrialization, problems with the environment, health and safety (EHS) have become increasingly prominent. A study on EHS managers’ competency model shall help Chinese enterprises build up an EHS professional team and accomplish EHS managerial goals. This article adopts the “behavioral event interview” (BEI) method to extract characteristic indexes for EHS managers, and then conducts a questionnaire-based survey to collect data to establish and validate a basic competency model for Chinese EHS managers.