PurposeThis study aims to formulate a conceptual sustainable framework for developing a trusted, reliable, scalable, transparent, traceable and sustainable agri-food supply chain in a developing country so that it minimizes wastage and increases the efficiency levels of agri-produce and its usage.Design/methodology/approachThis study uses a rigorous review of extant literature, case studies and the interview method for theory building, using blockchain technology (BT) as a subject. Further, the study builds a framework to relate blockchain solutions to the challenges faced by the agri-supply chain. Notably, the use of BT in the agri-food supply chain is a relatively new area of study.FindingsLimitations of using BT 3.0 in a diverse supply chain like the food sector, especially in a developing country such as India, may be overcome by adopting BT 4.0 and could change the country’s face by controlling inefficiencies and ensuring transparency, helping in good governance, improving the humanitarian supply chain and integrating the bottom of the pyramid to the main economy. Based on the findings, this study proposes BT 4.0 for the agri-supply chain in India to deal with the current issues of demand-supply gap, wastages of agri-produce, unequal distribution of profit among agriproduct producers and logistics suppliers and ensuring sustainability.Research limitations/implicationsResults in this study have been derived from a specific demographic condition in India. Future research with other demographic conditions may be replicated. BT is a new technology product, and its effectiveness is yet to be established.Practical implicationsThe outcome of this study provides the application of BT 4.0 in the area of the agri-food supply chain. The BT 4.0 framework has been developed on studying a few cases that either implemented BT or were in the testing phase. The benefits of the agri-food supply chain vis-à-vis its overall social well-being may be achieved on the successful implementation of the framework, despite existing complexities in the food supply chain. Further research on this subject may help the other dimensions of the complexity of adopting BT 4.0. Both practitioners and policymakers from developing countries can, therefore, use the findings of this study to analyze BT 4.0 and address the concerns of the agri-food supply chain.Originality/valueThis research paper has proposed a conceptual framework of BT 4.0, which is a completely new technology. It is fairly transparent, and therefore sustainable supply chain practices may be achieved easily.