Bank Nagari Research Articles

Self Efficacy and Work Life Balance On Job Satisfaction

This study aims to analyze effect self-efficacy and work-life balance at PT. Bank Nagari Branch Pariaman and job satisfaction. This study's population consisted of 49 employees. Total sampling is utilised with a sample size of 49 employees. The instrument for research was a questionnaire. The results of the SPSS Version 26 test indicate that self-efficacy and work life balance both have positive and significant effects on job satisfaction.

Transformational Leadership and Turnover Intention : The Mediating Role Of Employee Engagement

This research aims to analyze: (1) The influence of transformational leadership on turnover intention among employees of Bank Nagari, Padang City Head Office. (2) The influence of transformational leadership on Employee Engagement among Bank Nagari employees, Padang City Head Office. (3) The influence of Employee Engagement on Turnover Intention among Bank Nagari employees, Padang City Head Office. (4) The Influence of Transformational Leadership on Turnover Intention among Bank Nagari Employees, Padang City Head Office through Employee Engagement. This research is causal research. The population in this study were all employees of Bank Nagari, Padang City Head Office, totaling 240 people. Meanwhile, the number of samples used in this research was determined using the Slovin formula so that the sample size was 150 people. The analysis technique used is SmartPLS4 software. The results of this research show that: (1) Transformational Leadership has a negative and significant effect on Turnover Intention among Bank Nagari employees, Padang City Head Office. (2) Transformational Leadership has a positive and significant effect on Employee Engagement among Bank Nagari employees, Padang City Head Office. (3) Employee Engagement has a negative and significant influence on Turnover Intention among Bank Nagari employees, Padang City Head Office. (4) Transformational Leadership has a negative and significant effect on Turnover Intention with Employee Engagement as a mediating variable for Bank Nagari employees, Padang City Head Office

The Influence of Work Discipline and Organizational Culture on Employee Performance with Job Satisfaction as an Intervening Variable

This research is motivated by the importance of understanding the relationship between company culture, work discipline, and employee job satisfaction in improving job performance. The main objective of this study was to investigate the impact of organizational culture and work discipline on employee job satisfaction levels, as well as test whether job satisfaction plays a mediator in the relationship between work discipline and employee work performance. This type of research is quantitative research with a descriptive approach. The population of this study consisted of all employees at PT. Bank Nagari West Sumatra, and the sample involved in this study amounted to 323 employees. Data collection was carried out using questionnaires as instrumentation. The results showed a positive relationship between organizational culture and employee job satisfaction levels. Work discipline is also positively related to employee job satisfaction levels, with job satisfaction acting as a mediator in the relationship. It was also found that organizational culture has a positive impact on employee performance. Furthermore, work discipline is also positively related to employee work performance. Success in creating a positive organizational culture and encouraging work discipline in the work environment can improve job satisfaction and overall employee performance. The conclusion of this study is the importance of the role of organizational culture and work discipline in increasing job satisfaction and employee performance at PT. Bank Nagari West Sumatra.

A New Approach to Enhancing Innovative Work Behavior Involves Utilizing Psychological Empowerment as a Mediator

The aim of this study is to examine and analyze the role of psychological empowerment as a mediator in the influence of support for innovation and leader-member exchange on innovative work behavior among employees of Bank Nagari in Padang City. The population for this study consisted of all Marketing and IT employees of Bank Nagari in Padang City, totaling 101 individuals. The sample was selected using Isaac and Michael's sampling method, resulting in a sample size of 78 individuals. The analytical methods employed in this study were descriptive statistical analysis and factor description analysis using SmartPLS 4.0 software. The findings of the study indicate that support for innovation does not have a significant influence on employees' innovative work behavior. However, support for innovation has a positive and significant impact on employees' psychological empowerment. Furthermore, leader-member exchange does not have a significant influence on employees' innovative work behavior, but it does have a positive and significant impact on employees' psychological empowerment. Psychological empowerment, in turn, has a positive and significant influence on employees' innovative work behavior. Additionally, psychological empowerment mediates the relationship between support for innovation and employees' innovative work behavior, as well as the relationship between leader-member exchange and employees' innovative work behavior at Bank Nagari in Padang City.

Determinants of Job Satisfaction and Implications on Employee Performance in Bank Nagari Sumatera Barat

Purpose: The aim of this study is to examine, was conducted to analyze and explain the effect of work discipline, compensation, organizational culture, job satisfaction through employee performance. Theoretical framework: The Collecting data using a questionnaire of as many as 323 respondents. Design/Methodology/Approach: The research method used in this study is descriptive analysis and SEM (structural equation modeling) analysis with the help of the SmartPLS program. Findings: The results Based on research findings. Positive and important organizational culture on job satisfaction, the positive compensation on job satisfaction, the positive Organizational culture, work discipline and compensation simultaneously on Job Satisfaction. the positive and significant of job satisfaction on employee performance. Research, Practical & Social implications: The study is the positive and important a dominant of job satisfaction on employee performance. There is a positive of work discipline on employee performance. The positive and important Organizational culture, work discipline, compensation on job satisfaction and implication on employee performance. Originality/Value: The value of the study Positive and important of compensation on job satisfaction and its implications on employee performance where the most dominant and recommended is the provision of benefits by providing both material and material facilities to employees.

Identification of Secretary Duties at Bank Nagari Main Branch Padang West Sumatra

The secretary assists the leader in carrying out activities. At Bank Nagari, Main Branch Padang, West Sumatra, the chief secretary has routine duties, namely receiving incoming letters and dispositions to branch heads and distribution to related work units, carrying out mail and document storage, managing reception, receiving calls and answering calls, maintaining and managing harmony and cleanliness . Special tasks, namely having the task of managing and organizing the implementation of meetings, taking care of the leadership's official travel, providing information about the leadership. Special duties, namely having the task of providing and maintaining equipment, as a second source of information. The receptionist's job is to receive and answer telephones, receive guests and provide the best service. Social tasks have the task of holding family gatherings, sending congratulations, sending and replying to congratulations. Incidental tasks, namely having the task of representing the leadership in meetings. The business meeting task has the task of determining the time and place of the business meeting, providing equipment for the meeting, and preparing snacks. Creative tasks have the task of mastering the skills of using office equipment and preparing souvenirs for leaders and their organizational relations.

Penyelesaian Pembiayaan Bermasalah Pada PT. Bank Nagari Cabang Simpang Empat

The background in this research is the problematic financing that occurred at PT. Bank Nagari Simpang Empat Branch. Not all of the financing provided to customers can be returned properly and does not bring the expected benefits. This study aims to see and analyze problem financing at PT. Bank Nagari Simpang Empat Branch. This study uses field research methods, the type of approach is qualitative. The data source for this research is the Leaders and Employees of PT. Bank Nagari, Simpang Empat Pasaman Barat Branch. The data collected in this study are primary data and secondary data. This primary data was obtained through interviews with informants, namely PT Bank Nagari Simpang Empat Branch. The results of the study show that in the steps taken by PT. Bank Nagari Simpang Empat Branch, when a customer is unable to pay a financing installment or when a financing problem occurs, the bank will give a warning letter 3 (three) times, if the customer has good faith and If you are able to pay arrears then it can be done with Restructuring. If the customer is unable to pay the arrears, the Bank will conduct a Collateral Auction. Basically non-performing financing is a risk that often occurs in the banking world. However, what is important in this problem is how the banking sector can overcome and resolve this so that unwanted things do not occur and do not harm the bank.

Analisis Penerapan Transaksi Non Tunai Dalam Pengelolaan Keuangan Daerah Pada Sekretariat DPRD Provinsi Sumatera Barat

This study aims to find out how non-cash transactions are implemented in regional financial management at the DPRD Secretariat of West Sumatra Province, to find out what obstacles arise in the implementation of non-cash transactions in regional financial management at the DPRD Secretariat of West Sumatra Province and what are the efforts to overcome the obstacles that arise on the application of non-cash transactions in regional financial management at the DPRD Secretariat of West Sumatra Province. This type of research is descriptive qualitative, the data comes from several things, namely in the form of words and actions. The rest is additional data such as documents and others. To complete the research data, two data sources are needed, namely primary data sources and secondary data sources. The analytical method used in this study is a qualitative descriptive method, namely collecting data related to the problem to be studied so that it can be described descriptively, qualitatively and comprehensively, namely describing the prevailing reality and still having something to do with applicable legal aspects. The results of the observations presented by the author use closed questions through interviews with several trusted sources who work at the Secretariat of the DPRD of West Sumatra Province. The results of the study found that the implementation of non-cash transactions carried out by the West Sumatra Provincial DPRD Secretariat was smooth and theoretical, but not all procedures were the same because in a company there were different parties and different functions together. Procedures related to the non-cash implementation system at the DPRD Secretariat of West Sumatra Province have several obstacles such as the smart city internet network that is used is still inadequate, the lack of socialization from the regional financial manager and the nagari bank regarding the non-cash implementation system, which results in a lack of understanding from related parties regarding the system This.

Strategi Aliansi Bank Nagari dalam Menghadapi Disrupsi Teknologi Fintech

The purpose of this study was to determine Bank Nagari's leading business segment, the type of Fintech and the collaboration model most suitable for Bank Nagari. This type of research is a case study with a descriptive qualitative approach. Research respondents are strategists or decision makers at Bank Nagari. This study uses primary data obtained from respondents' answers in the form of filling out questionnaires and interviews, namely data obtained directly from the object of research. The data analysis technique uses the Quantitative Strategic Planning Matrix (QSPM) to select alternative strategies which include Internal Factor Evaluation (IFE) matrix analysis, External Factor Evaluation (EFE) matrix analysis, weighting, rating determination and multiplication of weights with ratings. The results showed that the value of selecting the bank's business segments, namely MSME and Commercial, was the most attractive alternative strategy or had the highest average TAS score of the other alternative strategies (5.784), the value of choosing the type of Fintech P2P Lending was the most attractive alternative strategy or had a total score The highest average TAS of the other strategic alternatives (5.310), the value of selecting the Channeling as collaboration model is the most attractive strategic alternative or has the highest average Total TAS score of the other strategic alternatives (5.199).

Pengembangan Model Bisnis Layanan Mobile Banking PT. Bank Nagari menggunakan Business Model Canvas

Digital transformation has changed the pattern of transactions in society, thus encouraging banks to make digital-based services part of their business strategy. This encourages increased competition in the financial services industry. For that, PT. Bank Nagari needs to identify and develop a business model so that Nagari Mobile Banking services can become a competitive advantage. Where, a good understanding of the business environment will enable companies to evaluate or even develop potential business models going forward. The Business Model Canvas is a business model mapping method that can provide an overview of how a company is able to provide value (value proposition) for its customers. This business model framework consists of 9 (nine) key elements, namely Customer Segments, Value Propositions, Channels, Customer Relationships, Revenue Streams, Key Resources, Key Activities, Key Partnerships, and Cost Structure. The results showed that the Nagari Mobile Banking service needed to develop the Value Proposition, Customer Relationship, Customer Segment, Channel, Key Activities, Key Partners, and Key Resources blocks, while the Cost Structure and Revenue Streams blocks did not experience development.

Pengaruh Kepuasan Kerja dan Komitmen Organisasi Terhadap Kinerja Karyawan

This study objective to find out the influence of job satisfaction and organizational commitment on employee performance at Bank Nagari Bukittinggi. Sample from this study were 87 respondents who were employees of Bank Nagari Bukittinggi Branch. Based on the partial t test, it can be seen that the job satisfaction variable has a significance value of 0.000 < 0.05, the conclusion is that the job satisfaction variable has a positive and significant effect on employee performance. The organizational commitment variable has a significance value of 0.000 < 0.05, the conclusion is that the organizational commitment variable has a positive and significant effect on employee performance. Based on the simultaneous f test, it is obtained a significance value of 0.000 < 0.05, the conclusion is that job satisfaction and organizational commitment as a whole have a significant effect on employee performance. The amount of influence of the independent variable on the dependent variable is 91.3%, the remaining 8.7% is influenced by variables other than the research model.

Service Quality of Brady Cronin, E-SQ, and E-CRM Models in Building Loyalty Through Nagari Bank Customer Commitment in Padang City

This study aims to investigate the relationship between e-service quality, e-satisfaction, e-trust, and e-commitment in building customer e-loyalty. This study used a quantitative descriptive approach, with primary data collected through questionnaires distributed to respondents who were customers of Bank Nagari in Padang City. The population of this study consisted of all Bank Nagari customers in Padang City, and the sample taken was 200 respondents. The instrumentation of this study uses the Likert scale to measure respondents' perceptions of the variables studied. The collected data was analyzed using the Smart PLS (Partial Least Squares) program as a data analysis method. This analysis method includes descriptive analysis to see descriptive statistics of the variables studied, as well as inferential analysis to test the relationship between these variables, including testing the validity and reliability of tests, t-tests, path coefficients, effect measures, and hypothesis testing. The results showed that electronic service quality, electronic satisfaction, electronic trust, and electronic commitment have a significant relationship with electronic customer loyalty. Based on the results of the study, it can be concluded that the quality of electronic service, electronic satisfaction, electronic trust, and electronic commitment have an important role in building electronic customer loyalty. The implication of this research is that organizations need to pay attention to and improve these aspects in an effort to build strong e-customer loyalty.

The Influence of Moral Reasoning, Collectivism, And Retaliation Against the Intention of Whistleblowing (A Case Study on Bank Nagari)

Nowadays, the term whistleblowing has often been discussed in the wider community, it is because of the many acts of fraud that have been revealed both in companies and agencies. One of the fraud cases that often occurs is in the banking sector. This study aims to determine and analyze the influence of moral reasoning, collectivism, and retaliation on the intention of whistleblowing at PT Bank Nagari Padang Main Branch. The research method used is a quantitative approach. The population in this study is employees of PT Bank Nagari Main Branch of Padang. The sampling technique was carried out by purposive sampling method with a total of 135 respondents. The data collection in this study was using questionnaires distributed to employees of PT Bank Nagari Padang Main Branch. Data is processed using SPSS v.25 application. The results showed that moral reasoning had no effect on the intention to whistleblow, collectivism had a positive effect on the intention to whistleblow, and retaliation had a negative effect on the intention to whistleblow.

Pengaruh kualitas pelayanan terhadap kepuasan nasabah pada Bank Nagari cabang Muaralabuh

This research was conducted at the Muaralabuh branch of the Nagari Bank. The aim is to determine the effect of service quality on customer satisfaction at the Bank Nagari Muaralabuh branch. This study uss quantitative methods.the population is the customer of the Muaralabuh branch of the Nagari Bank as many 100 respondents. The sampling technique used was using the slovin formula so that the sample in this study was 100 respondents. Data analysis using multiple linear regression analysis assisted by the computer program SPSS 20 for windows. The results of this study indicate that service quality has a positive and significant effect on cutomer satisfaction at the Muaralabuh branch of Nagari Bank.Keywords: service quality, customer satisfaction

The Effect Of Human Resources Training And Development On Employee Performance At PT. Bank Nagari Branch Siteba Padang

This study aims to test training on employee performance, to test HR development on employee performance. This research was conducted at Bank Nagari, Siteba Padang Branch. Sampling method using a total saturated sampling of 40 samples. Data analysis techniques used were validity, reliability, descriptive analysis, normality test, multicollinearity test, heteroscedasticity test, multiple regression analysis, and t test. The results of the study show that training has a positive and significant effect on employee performance. And HR development has a positive and significant effect on employee performance. So it can be concluded that the training was received and human resource development was received.

The Role of Attitude in Mediating the Influence of Perceived Usefulness on Intention to Use Nagari Mobile Banking

The growth of the banking industry is increasing rapidly, this has resulted in increasingly intense competition between these banks. One of them is using mobile banking services. This Mobile Banking service is to answer the needs of society in the digital era to carry out a number of financial transactions for customers who want convenience. Where the use of technology in banking refers to the theory of technology acceptance model (Technology Acceptance Model or TAM) which is a model of acceptance of information technology systems that will be used by customers in the form of using mobile banking applications. This study aims to determine the role of attitude in mediating the effect of perceived usefulness on intention to use Nagari Mobile Banking (Case Study on Customers of Bank Nagari Main Branch). The population is all customers using Nagari Mobile Banking banking services at Bank Nagari Main Branch with a total sample of 100 people. The sampling technique used purposive sampling method. Data analysis using SEM-Partial Least Square (PLS). The results of the research are as follows, perceived usefulness has a positive and significant effect on customer attitudes in using Nagari Mobile Banking, perceived usefulness has a positive and significant effect on intention to use Nagari Mobile Banking, customer attitude has a significa nt positive effect on intention to use Nagari Mobile Banking, and Perceived usefulness has a significant positive effect on the intention to use Nagari Mobile Banking which is mediated by the customer's attitude.

IS IT PROFITABLE TO DO BUSINESS IN THE LOCAL FOOD INDUSTRY? CASE STUDY OF MSME YULIWARDI KOTO TUO PADANG

Local Food Commodities are still underutilized as raw materials for industry and other business activities. One of the entrepreneurs who uses local food commodities as raw materials for their business is MSME Yuliwardi which is engaged in providing snack boxes. The local foodstuffs it uses are purple sweet potatoes, cassava and others. With various creations and innovations, it has removed the stigma that doing business in the local food-based food sector is not profitable. For this reason, the purpose of this study is to analyze Yuliawardi's MSME business whether it is profitable or not. The method used is variable costing. From the research that has been carried out, it is found that Yuliwardi MSMEs have been running for 7 years starting from 2015. The initial capital was obtained through a loan to Nagari Bank. Raw Material Suppliers are obtained from farmers around the place of business and limes of Manis and its surroundings. Payment is made in cash directly upon pick-up of the goods. The total operating profit per month from the sale of boss products and snacks is IDR 26,203,300 with details of total receipts of IDR 79,065,000 and Fixed Costs of IDR 229,200 and Variable Costs of IDR 39,532,500. Conclusion Local food-based industries are very profitable to strive for and provide great profits.

Creating Customer Loyalty Through Commitment to Quality of Service Model of Brady Cronin

Purpose –This study aims to see how the effect of the service quality of the Brady Cronin model (quality of interaction, quality of the physical environment, quality of results) on customer loyalty directly or indirectly through commitment. Methodology/approaches – This Study used Quantitatif method. The Quistioner were distributing to 200 customers of Bank Nagari in the city of Padang. Findings –It was found that the quality of the interaction and the quality of the physical environment in the service quality of the Brady Cronin model directly affected customer loyalty. Meanwhile, the quality of the results in the service quality of the Brady Cronin model does not directly affect customer loyalty. Indirectly, the three services of the Brady Cronin model of service quality affect customer loyalty through commitment. Novelty/values ​​–The quality of results that do not have a direct effect on loyalty indicates that customers have not got what they want. So it is important for Bank Nagari to improve the quality of results to increase customer loyalty in the future.

Integrating the Technology Acceptance Model in the Use of Mobile Banking for Bank Nagari Customers, Padang Main Branch

The purpose of this research is to analyze integrating the technology acceptance model in the use of mobile banking for Bank Nagari Customers, Padang Main Branch. This type of research uses quantitative research methods. The population in this study are customers using Nagari Mobile Banking services at the Main Branch of Bank Nagari. Sample is 100 customers who use Nagari Mobile Banking services at Bank Nagari Main Branch. The data analysis that the writer will use in this research is SEM-PLS. The results show that perceived ease of use has a positive and significant effect on perceived usefulness. Perceived ease of use has a positive and significant effect on attitude towards using. Perceived usefulness has no significant effect on attitude towards using. Perceived usefulness has a positive and significant effect on behavioral intention to use. Attitude towards using customers has a positive and significant effect on behavioral intention to use. Perceived ease of use has no effect on attitude towards using through perceived usefulness. Perceived usefulness has no effect on behavioral intention to use through attitude towards using. Perceived ease of use has a positive and significant effect on behavioral intention to use through perceived usefulness and attitude towards using. Keywords: Perceived Ease of Use, Perceived Usefulness, Attitude Towards Using, Behavioral Intention to Use

Rationality of The Bank Nagari Conversion: Perspective Analysis of “Tigo Tungku Sajarangan ”

<p class="abstrak">The dialectic of the conversion of <em>Bank Nagari</em> to Syariah <em>Bank Nagari</em> needs particular attention, especially from the point of view of rationality of thought with analysis and principles from Minangkabau traditional leaders, namely <em>Tigo Tungku Sajarangan </em> as a traditional leader who can influence certain policies. This research aims to compare the dichotomy of thoughts and principles of traditional leader <em>Tigo Tungku Sajarangan </em> regarding the pros and cons of changing the status of <em>Bank Nagari</em> to <em>Nagari</em> Islamic Bank. This research is a qualitative study with an Event Study approach. The data was collected through in-depth interviews with <em>Tigo Tungku Sajarangan </em>, who included traditional leaders from Penghulu, Alim Ulama and Cadiak Pandai in West Sumatra. All data were analyzed using Miles and Huberman's Interactive Qualitative data analysis model. The findings in this study indicate that the religious leaders and scholars in West Sumatra agree with the conversion process of <em>Bank Nagari</em> to <em>Nagari</em> Islamic Bank. Meanwhile, Cadiak Pandai still has disagreements, especially from political circles who occupy certain positions at the Regency or City level, and also from other figures who have roles in the scientific field who become Cadiak Clever in the Minangkabau Community area.</p>