Bandung Research Articles

Analysis of The Level of Patient Satisfaction with Pharmaceutical Services In Xyz Regional Hospital Bandung Indonesia

Abstract Hospitals are health facilities that provide various services, one of which is pharmaceutical services. Pharmaceutical services are an activity organized to maintain and improve the health of patients. Patient satisfaction is an important indicator in achieving conformity with expectations in health services in hospitals. The level of patient satisfaction can be seen from good service. The purpose of this study is to determine and evaluate the level of patient satisfaction with pharmaceutical services at the XYZ regional hospital in Bandung, West Java. In this study, the application used in SPSS to process data with the methods used, namely the Importance Performance Analysis (IPA) method and the Customer Satisfaction Index (CSI). This method is used to identify the level of importance of each service attribute and the priority of improvements that must be made by a hospital to determine the level of patient satisfaction. IPA analysis shows that the point included in quadrant I (high importance and low satisfaction) is R6, namely complete available drugs but in reality, the drugs are not available so this statement is considered important by patients because it has facts that are not yet appropriate and need to further improve their performance so that the service is more satisfying. Meanwhile, based on the results of the CSI analysis, it is known that the overall value of the respondent's satisfaction level for all attributes is 83.9%. So based on the satisfaction index patients are satisfied with pharmaceutical services at the XYZ Bandung Regional Hospital. Keyword: Patient Satisfaction, IPA, CSI, Hospital

Passenger Service Satisfaction Evaluation of Jakarta-Bandung High-Speed Railway

As competition in the passenger transportation industry intensifies, high-speed railway must continuously improve service quality to win passenger satisfaction and secure a place in the competitive market. The Jakarta- Bandung High-Speed Railway (JBHSR), Indonesia’s and Southeast Asia’s first high-speed rail, commenced operation in October 2023. This study aims to identify areas for service improvement by measuring and evaluating passenger satisfaction and proposing optimization suggestions. Combining domestic and international service quality evaluation schemes and customer satisfaction models, this study employs the Analytic Hierarchy Process (AHP) to construct a passenger satisfaction evaluation system for high-speed rail services from three dimensions: perceived quality, expected value, and perceived value. A passenger satisfaction survey was conducted, and the results were analyzed using AHP and Fuzzy Comprehensive Evaluation (FCE) methods to calculate satisfaction scores. The Importance-Performance Analysis (IPA) revealed that aspects such as ease of ticket purchasing, accuracy of train operation information, and punctuality scored highly in terms of satisfaction. However, items categorized under ‘Concentrate Here’ and ‘Low Priority’ quadrants require further optimization. This study benchmarks successful practices from other countries’ HSR systems and proposes specific improvement measures, including installing free Wi-Fi at stations and on trains, expanding parking capacity with an online reservation system, increasing the number of escalators and elevators at Padalarang Station, and installing electronic displays and enhancing ground signage for better visibility of carriage positions. These measures aim to improve the quality of HSR services and enhance passenger satisfaction.

Puritan, Moderate, and Liberal Youth Muslim: Islamic Identity Typology Among Generation Z Students in Indonesian Universities

The objective of this article is to examine the categorization of student’s comprehension of religion within two Indonesian universities, namely Universitas Islam Bandung and Universitas Pendidikan Indonesia, due to the presence in promoting Islamic values by offering Islamic religious education subject and religious mentoring programs in the curriculum that have a significant impact on student’s religious beliefs. The research employed a cross-sectional survey with descriptive analysis and utilized a sample of 139 students from both universities. It identified three typologies of Islamic identities within the students: first, the Puritans, who are identical to the Indonesian Salafist local leader Yazid bin Abdul Qadir Jawas; second, the moderate Islam, influenced by Yusuf al-Qardhawi's teaching; and third, the liberal, associated with Ulil Abshar Abdala's Jaringan Islam Liberal movement. The findings are: The students enrolled in the Islamic Religious Education at Universitas Islam Bandung showed a predominant inclination towards the Puritans (50-53.3%), the moderate (30%), and the liberal (16.7-20%), respectively. Within Universitas Pendidikan Indonesia's student reveals a trend towards the Puritans (30-43.3%), the moderate (26.7- 50%), and the liberal (20-30%), respectively. This shows there is a strong inclination towards the Puritans within both universities, and it is recommended that both universities formulate policies and strategies for strengthening religious moderation.

A 4-years of radar-based observation of bow echo over Bandung basin Indonesia

BackgroundThis study presents a 4-year (January 2019–April 2023) X-band radar network-based bow echo observation over Great Bandung Indonesia. This study provides insight into the temporal and spatial variability of bow echo distribution and presents the atmospheric condition associated with the bow echo events. Temporal analysis is categorical into monthly, seasonally, and diurnal. The analysis was performed using X-band radar network and reanalysis data (ERA5).ResultAt least 26 bow echoes were identified across the Bandung basin from X-band radar network during the study period. From this total number of bow echoes, the observation of initiation modes is primarily generated from a weakly organized cell, with few coming from the squall line. The bow echo mostly evolved from noon until afternoon. The rainy season (December–January–February) and transition season (March–April–May) is the most frequent period of bow echo occurrence, with March being the most active month. Nevertheless, this study also found bow echo occurrence in the dry season (June–July–August). For the spatial analysis, the studied area is divided into two regions representing the eastern and western part of Bandung basin. The eastern region recorded the most intense occurrences with 14 events. The movement of bow echo in this region covered a shorter distance (average distance only 4.56 km), with all initiation modes occurring inside the region. The atmospheric condition within this region has less moisture flux, with higher CAPE and slightly higher surface temperature. Meanwhile, in the western region have different characteristics with higher moisture flux, a slight effect of CAPE and CINH, with longer distance and zonal movement direction of bow echo displacement.ConclusionThese conditions indicate that local convection is the dominant mode of bow echo initiation mode in the eastern region of Bandung basin. Meanwhile, the monsoon effect influences the bow echo initiation mode in the western region. Given that the observed 4-year bow echo has different characteristics from previous studies of bow echo in mid latitudes, developing different criteria for bow echo detection in the tropics is crucial.

City-Level Solar Photovoltaic Potential Using Integrated Surface Models and Himawari Satellite in Jakarta and Bandung Indonesia

This research focuses on the detailed modeling of solar PV (Photovoltaic) in urban areas by integrating a detailed reconstructed digital surface model (DSM) and high-temporal-resolution satellite data. This study introduces enhancing method for open digital surface model from medium to high resolution to capture building height details, and integrating the new DSM with high-temporal satellite data to get detail spatial and temporal resolution of solar PV. The DSM reconstruction, building heights are determined using a combination of multi-data and multi-machine learning regression approaches to achieve building height results closely aligned with actual height. In Jakarta, building heights ranged from 5 to 223 m, while in Bandung, they ranged from around 3.58 to 254 m. The combination scenarios had a mean absolute error of 1.584 m, and the coefficient of determination (R2) was 0.754. The integration of new DSM detail data and high-temporal data employs an approach to integrate surface solar irradiance by shadow, sky view factor, and reflectance irradiance from surrounding object. The annual average energy potential in Jakarta and Bandung ranges from 260 to 420 W/Wp. Areas near tall buildings exhibit lower potential because of the shadow effect and sky view factor. This research hopefully can contribute to urban planning for carbon neutrality by providing a more detailed understanding of solar PV potential in urban areas in the absence of detailed data limitations.

Social Skills of Elementary School Students in Bandung-West Java

Social Skills of Elementary School Students in Bandung-West Java

Respon Pertumbuhan, Hasil Dan Kualitas Hasil Tanaman Horenso (Spinacia oleraceae L.) Akibat Pengaruh Pupuk Organik Cair dan Kotoran Cacing (Kascing)

Response of Plant Growth, Yield and Yield Quality of Horenso (Spinacia oleraceae L.) as Effect by Liquid Organic Fertilizer and Vermicompost. Experimental Station of SMK PPN Gegerkalong Bandung West Java, with about 1100 metre above sea level and Andisols soil type order from September 2022 up to November 2022. Experiment was to Randomized Block Design (RBD) with factorial pattern two factors and two replications. The first factor was liquid organic fertilizer (P) rate consisted of five levels namely : p0 (0 mL L-1 water), p1 (2 mL L-1 water), p2 (4 mL L-1 water), p3 (6 mL L-1 water1), p4 (8 mL L-1 water). The second factors was vermicompost (C) rate consisted of five levels namely: c0 (0 g plant-1), c1 (30 g plant-1), c2 (60 g plant-1), c3 (90 g plant-1), and c3 (120 g plant-1). This interactions between liquid organic fertilizer rate and vermicompost rate on response of plant height at 30 days after planting (dap), weight of plant fresh, weight of plamt fresh bran, and yield of plant fresh per plot. Application of liquid organic fertilizer at 6 mL L-1 water and vermicompost 90 g plant-1 gave good effect better than other treatments.

Factors that Influence Employee Early Retirement Decision Making in the HR Unit of PT. Telekomunikasi, Tbk Bandung

Companies must be careful in managing early retirement policies. In designing, implementing and administering it. If the company does not do it properly, problems will arise for the company. For example, many employees retire early while they are still needed by the company. This research is aimed at examining the extent to which these four factors can change employees' intentions in making decisions to retire early. Using the case study method of PT. Telekomunikasi Indonesia Bandung HR unit. The research method uses binary number calculations. For the instrument, a questionnaire was distributed to 50 respondents. The variables studied are differences in personal interests (difference variables) and organizational factors which significantly influence the intention to participate in an early retirement program. Meanwhile, opportunities in career paths and external factors have little influence on employees' intentions to take early retirement.

The Development of a Fiqh Study Learning Model with a Contextual Approach in the Department of Islamic Education in Higher Education

This study aims to develop a Fiqh Study Learning Model using a contextual approach. The research is based on the demands of the ’Merdeka Belajar Kampus Merdeka (MBKM) curriculum and the learning needs of fiqh studies to connect with everyday life. The learning development also strives to enhance the pedagogic and professional competence of prospective teachers of Islamic Education. This research follows the Research and Development model using the ADDIE analysis (Analyze, Design, Develop, Implement, and Evaluate). The researchers collected data through observation, questionnaires and expert validation methods. The sample comprised 196 students from the Department of Islamic Education at three universities: Universitas Negeri Jakarta, Universitas Pendidikan Indonesia Bandung, and Universitas Negeri Padang. The researchers selected participants using stratified and random sampling techniques. The results of the validity analysis, employing SEM, and the reliability test, using Alpha Cronbach and SPSS, showed a significant need. The use of AIKEN V in expert validation has demonstrated the reliability and validity of the data. The findings also indicate the validity of each aspect of the indicator dimension against the question item on the development model instrument. Evidently, employing contextual approaches and authentic assessments to teach fiqh studies can enhance students’ ability to connect fiqh study learning with daily contexts.
 Keywords: Fiqh study, contextual learning, Islamic Education (IE)

Airborne microplastics in Bandung and Osaka: Concentration and characteristics

Plastic is a material that is widely used in everyday life. It can be degraded into small-sized fragments (< 5 mm) called microplastics (MPs). Research on MPs has primarily focused on the aquatic environment, while studies on airborne MPs (AMPs) are still in their early stages. In this study, AMPs at two locations (Bandung (Indonesia) and Osaka (Japan)) were characterized by attenuated total imaging and micro-Fourier transform infrared spectroscopy, as a preliminary study. The concentrations of AMPs in total suspended particulates (TSP) in Bandung and Osaka ranged from 1.03 to 14.27 particles/m3 and from 0.63 to 3.29 particles/m3, respectively. AMPs in both locations were fragmented, with dominant Feret diameters ranging from 1 to 20 μm.

Strategy to Build A Sustainable Business Ecosystem by Optimizing Usage QR Code From Sudirman Street Food Bandung West Java

Strategy for building a sustainable business ecosystem using QR Code in Sudirman Street Food Bandung can increase people's attraction to SudirmanStreet Food Bandung. QR Code ordering can minimize errors in the food ordering system, QR Code itself also has features such as monitoring income and expenses because QR Code can be a means of payment. QR Code in Sudirman Street Food Bandung is also used for the payment system and also for the ordering system. In this research, the strategy for building a sustainable business ecosystem is by using QR Code in Sudirman Street Food Bandung uses qualitative methods with a case study approach, and carries out sampling techniques using the Slovin formula while data collection techniques use observation and interview techniques. The data analysis used is a qualitative descriptive analysis technique to identify challenges and opportunities in use QR code in the food and beverage business in Sudirman Street Food Bandung. The analysis method used is factor analysis and SWOT analysis. Based on analysis of problems found at the location Sudirman Street Food Bandung found that use QR Code for orders in Sudirman Street Food Bandung is no longer used for various reasons in terms of sellers and visitors in Sudirman Street Food Bandung, therefore various innovations have been discovered that can optimize and revive a sustainable business ecosystem by using QR Code as an ordering method in Sudirman Street Food Bandung, so that a sustainable business ecosystem can be implemented in Sudirman Street Food Bandung.

Problem-based learning in research method courses: development, application and evaluation.

The undergraduate curriculum in Indonesia generally requires students to take a research methods course as a prerequisite course for the preparation of scientific reports. The objective of this course is to teach students how to present research results both orally and in writing using the styles and forms of each university. However, this course is not popular among students because the material is complex and technical. As a result, there is a gap between learning outcomes and their application when students prepare scientific reports. Improving pedagogy and teaching interventions through student-developed research projects is important in complementing lectures. The purpose of this study was to analyze the improvement of students' ability in writing scientific reports through research method courses using problem based learning (PBL). This research was a case study to report the integration of scientific report writing in research methods courses through PBL at the Universitas Islam Bandung in Indonesia. PBL was implemented by involving students in research-related tasks with the following stages: writing research questions, determining the research design, collecting data, analyzing data, and presenting research results. The research results showed that there was an increase in scientific writing skills in the good category. Normalized gain for indicators of increasing accuracy using research report formats, suitability for using literature and research methods is 0.064 and 0.209, including the low category, and the plagiarism level is 0.509, including the medium category. This finding implies that assigning students to write scientific reports using PBL in the research method classroom is useful for improving learning outcomes, presentation, reasoning, communication, ambiguous problem-solving, and reducing plagiarism. The findings of this study strengthen the findings of previous researchers, namely increase students' abilities in using formatting to prepare scientific reports, using appropriate literature, mastering research materials as well as reducing the level of plagiarism.

Preface

This proceeding is from the 4th Engineering Physics International Conference 2023, which was held in Bandung Indonesia on 26th September 2023 by the department of engineering physics Telkom University. EPIC is a regular event every 2 years, which is organized by engineering physics department in Indonesia, and Telkom University was appointed as organizer for the 4th EPIC 2023.The aim of the 4th EPIC 2023 is to provide a platform for researchers, engineers, and academicians to gather and present their research and findings in the engineering physics field but not limited to Instrumentation and Control, Building Physics, Material Science and Engineering, Modelling and Computation, Acoustics and Vibration, and Renewable and Conservation Energy. EPIC has received 53 submissions and 39 articles of them were accepted by our reviewers and editors.We would like to express our sincere gratitude to all the keynote speakers, invited speakers, Indonesian consortium for engineering physics (BKSTF), the institute of Indonesian engineers (PII), all the participants, and all the members of committee for their full support to make this conference possible. We would also like to thank all the sponsors: PT Badak LNG, IS-IoT Centre Telkom University, and ARei. Lastly, we would like to thank to the IOP staffs to make this volume published.List of Organizing Committee, Editorial Board Members, Scientific Committee are available in this Pdf.

Interpersonal Meaning in Public Communication Strategy

The outbreak of unfiltered and uncontrollable information during the COVID-19 pandemic era has given rise to the phenomenon known as the ”infodemic.” This phenomenon has caused confusion and instilled fear among the public. The infodemic has made it challenging for people to access accurate, credible, and reliable sources of guidance, resulting in public distrust. In response, governments have taken direct action by establishing COVID-19 Task Forces at national and institutional levels. These task forces serve as the frontline in providing directions and information to the public about COVID-19. To fulfill this role, COVID-19 Task Forces in universities have made efforts to design communication strategies that can earn the trust of the community. This study aims to identify the public communication strategies employed by two universities, namely Universitas Islam Bandung (UNISBA) and Universitas Pendidikan Indonesia (UPI). The focus will be on the use of interpersonal meaning in delivering the message. The research utilizes a qualitative method with a case study approach. Data collection techniques involve in-depth observation interviews, literature review/documentation, and focus group discussions (FGDs). The data analysis employs interpersonal meaning analysis based on Halliday’s framework. The results reveal that each university adopts a distinct interpersonal meaning as their public communication strategy to portray their institutional image.
 Keywords: Covid-19 task force, interpersonal meaning, public communication strategy

Self-Efficacy Memediasi Transformational Leadership Terhadap Kinerja Pegawai

The amount to which the leadership function is performed will have a significant impact on the organization's ability to achieve the company goals that have been established by the corporation. Looking into employees' creative self-efficacy is one thing that leaders need to do in order to boost employee performance. State-owned PT Pos Indonesia has the greatest service network that is dispersed over the entire nation. PT Pos Indonesia (Persero) is now undergoing changes related to its operations, human resources, subsidiaries, and product development. However, PT Pos Indonesia also competes fiercely with other businesses of a similar nature, such JNE, J&T, Tiki, Sicepat, etc. The purpose of this study is to examine and ascertain the impact of transformational leadership on employee performance at PT. Pos Indonesia Bandung through creative self-efficacy. The research methodology makes use of questionnaire-based data collecting, descriptive and verification methodologies, and the SmartPLS 3.3.3 analysis tool. The sampling technique combines convenience sampling with nonprobability sampling. The findings of this study demonstrate that transformational leadership significantly and favorably impacts employee performance. Transformational leadership has a favorable and considerable impact on creative self-efficacy. Employee performance is positively and significantly impacted by creative self-efficacy. Then, through creative self-efficacy, transformational leadership has a substantial impact on staff performance.

The Effectiveness of Using Comic Strips Toward Students' Reading Comprehension on Narrative Text

The objective of this study was to examine the potential impact of Comic Strips on the reading comprehension skills of eighth-grade students at Mulia Insani Junior High School in Loa, Bandung-West Java. This study employed a pre-experimental research design, specifically utilizing a pre-test and post-test design. The sample methodology employed in this study was purposive sampling. The research was conducted on the VIII B class at Mulia Insani Junior High School during the academic year 2022/2023. The data was collected by the administration of a reading exam in a multiple-choice format. Next, the obtained data was subjected to analysis using the paired sample t-test. There were a total of four meetings, with two meetings dedicated to therapy and the remaining two meetings allocated for pretest and posttest purposes. The findings of the study indicate a notable impact of using comic strips as a post-treatment intervention, as seen by the observed increase in post-test scores. According to the findings, the average score of the posttest was 87.41, whereas the average score of the pretest was 39.67. Additionally, according to the results of the paired sample t-test, the two-tailed significance value (sig) was found to be 0.000, which is below the conventional threshold of 0.05. The study of the paired sample t-test yielded statistically significant results. Hence, this study provides evidence that the utilization of comic strips has a notable impact on the reading comprehension of students, particularly in relation to narrative material. The research was conducted in the VIII B class at Mulia Insani Islamic Junior High School in Loa, Bandung-West Java.

Pengaruh Reward dan Motivasi terhadap Kinerja Karyawan di PT Bank Muamalat Indonesia Bandung

Based on the observation results, the background of this research is the fluctuation in the number of customers and the number of employees. Which is suspected to be influenced by rewards and employee motivation at PT Bank Muamalat Indonesia Bandung Head Office. This study aims to determine how the influence of reward and motivation on employee performance either partially or simultaneously. The object of this study is the performance of employees at PT Bank Muamalat Indonesia Bandung Head Office. The type of research is quantitative associative with primary data types using data collection techniques in the form of observation, interviews, literature and questionnaires. While the sampling technique used a saturated sample where the entire population was sampled, namely all employees numbering 40 people. The results showed that there was a significant influence between rewards on employee performance of 77,8% with the results of the t test where the tcount > ttable value (11,552 > 2,024), there was a significant influence between motivation on performance employees by 78.7% with the results of the t test where the value of tcount > ttable (11,844 > 2,024), and simultaneously there is a significant influence between reward and motivation on employee performance is 83,6% with the results of the F test where the value of Fcount > Ftable (94,197 > 3,24).

Does Training Still Affect Employee Performance? An Investigation in the Context of a Fast Food Business in Bandung Indonesia

Does Training Still Affect Employee Performance? An Investigation in the Context of a Fast Food Business in Bandung Indonesia

Preferences for electric motorcycle adoption in Bandung, Indonesia

ABSTRACT Due to an alarming threat of air pollution and climate change, governments around the world are now actively promoting electric vehicles. The case for vehicle electrification is even more important in big cities of developing countries, where motorcycle is a dominant mode of travel. To promote electric motorcycles successfully, we need to understand the factors that would drive the consumer choices when buying a motorcycle. This study chose Bandung in Indonesia as the case study location, where nearly 75% of vehicles are motorcycles. This study conducted a survey of preferences from over 700 residents and included battery charging methods such as plug-in/battery swap at home/office, superfast charging at stations, and deployed an innovative modelling approach constraining the mixture of distributions for monetary attributes. The study found that quick recharge in 10 minutes and battery swap at station are preferred over the base method of plug-in at home/work. The battery swap at home has been perceived the same as plug-in home/work and the respondents are indifferent to this option.

Geodetic observations confirming land subsidence of Bandung Basin, Indonesia, and subsequent building damage

Geodetic observations confirming land subsidence of Bandung Basin, Indonesia, and subsequent building damage