Automated Teller Research Articles

Identification of Challenges Faced by Entrepreneurs in Madagascar: Case Study of Cash Point Entrepreneurs in Toliara City

Identification of Challenges Faced by Entrepreneurs in Madagascar: Case Study of Cash Point Entrepreneurs in Toliara City

Impact of financial inclusion on economic growth in secular and religious countries

PurposeEmpirical research on the relationship between financial inclusion and economic growth has neglected the influence of religion or secularism. This study aims to investigate the effect of financial inclusion on economic growth in religious and secular countries.Design/methodology/approachThe financial inclusion indicators are the number of automated teller machines (ATMs)per 100,000 adults and the number of bank branches per 100,000 adults. These two indicators are the accessibility dimension of financial inclusion based on physical points of service. The two-stage least square (2SLS) regression method was used to analyze the effect of financial inclusion on real gross domestic product (GDP) per capita growth and real GDP growth in religious and secular countries.FindingsBank branch contraction significantly increases economic growth in secular countries. Bank branch expansion combined with greater internet usage increases economic growth in secular countries while high ATM supply combined with greater internet usage decreases economic growth in secular countries. This study also finds that bank branch expansion, in the midst of a widening poverty gap, significantly increases economic growth in religious countries, implying that financial inclusion through bank branch expansion is effective in promoting economic growth in poor religious countries. It was also found that internet usage is a strong determinant of economic growth in secular countries.Originality/valueFew studies in the literature examined the effect of financial inclusion on economic growth. But the literature has not examined how financial inclusion affects economic growth in religious and secular countries.

The Effect of Cashless Policy on Economic Growth in Nigeria: An Autoregressive Distributed Lag Approach

The study investigated the effect of cashless policy on economic growth in Nigeria using quarterly time series data spanning through the period of 2012 to 2021 while the research design adopted for the study was the ex-post facto research design. Diagnostic test such as serial correlation, heteroskedasticity and Cusum test were conducted. Phillip-Peron and Kwiatkowski-Phillips-Schmidt-Shin (KPSS) were used to carry out unit root test on the variables while the Auto-Regressive Distributed Lag (ARDL) was used for the data analysis. The findings revealed a significant relationship between Cheque (CQ) and Internet banking (IB) with the Gross Domestic Product while the relationship between the Automated Teller Machine and the Gross Domestic Product is negatively insignificant. The study concludes that cashless policy influences economic growth in Nigeria and therefore suggests that the Central Bank of Nigeria should encourage Banks to offer quality ATM services to their customers. This is expected to boost the adoption of alternative payment system which is amongst the rationale for introducing the cashless policy.

E-PAYMENT SYSTEM (EPS) AND EFFICIENCY OF BANKS IN NIGERIA

This study examines the effect of e-payment system (EPS) on the efficiency of banks in Nigeria. Specific objectives are to determine the implication of mobile payment, Automated Teller Machine (ATM) and POS on the efficiency of Nigerian banks, by collating data Central Bank of Nigeria (CBN), from the year 2012 to 2016. A linear regression analysis was used via SPSS to carry out the analysis, at a significance level of 0.05. The result of the analysis obtained a P-Value significance of 0.333 which connotes that there is no discernible effect of EPS on the efficiency of banking in Nigeria. The study recommended that Banks and other financial institutions should intensity efforts in mounting other e-payment channels to promote trade and commerce in Nigeria and the CBN should embark on intensive campaign for complete adoption of e- payments products especially at the grassroots.
 Keywords: Electronic, Payment, System, Mobile and Efficiency.

Socio-economic inclusion and sustainable economic growth: Empirical analysis of Nigeria and South Africa

In Africa, socio-economic inclusion is often predicated on the degree of access to finance that individuals have to consummate economic activities. This study is centered on this interlink with a focus on Nigeria and South Africa. From the 17 years of data (2004–2020) sourced from the Emissions Database for Global Atmospheric Research (EDGAR), International Monetary Fund (IMF) financial statistics, and the World Bank Development Indicator, the study attempted to empirically validate the existence or absence of a long-run significance of the variables used. Result confirmed that proximity to bank branches and access to credit by the private sector are vital ingredients of sustainable economic growth in both countries, while automated teller machine does not. Thus, this concluding evidence provides an avenue for expansionary policy drive for concerned authorities.

Kewenangan dan Mekanisme Penyelesaian Sengketa Perbankan dalam Rangka Perlindungan Nasabah Perbankan Setelah Dibentuknya Undang-Undang Nomor 21 Tahun 2011 Tentang Otoritas Jasa Keuangan

The absence of balanced protection puts customers in a weak position. This aspect of customer protection can also be seen in the national banking business. There are two dominant problems that are often complained of by customers of banking services. First, complaints about banking products such as ATMs (Automatic Teller Machines), credit cards, and various types of savings accounts. Also included in complaints about banking products are promises of prizes and advertisements for banking products. Second, complaints about the unsympathetic and unprofessional work of officers, especially service point officers such as tellers, customer service, and security guards. From these problems it can be seen that the aspect of customer protection is a very important aspect to pay attention to and not to be violated. This type of research is normative juridical, namely by examining library materials and secondary materials. Data sources in this study are secondary data. The data collection technique used in this research is through library research techniques. Banking dispute resolution mechanisms in the context of protecting banking customers, namely Dispute Resolution through OJK in implementing dispute resolution facilities, OJK appoints facilitators who are OJK officers in the field of Consumer Education and Protection, OJK Consumer Services Directorate. OJK's authorities in the context of consumer protection, especially banking customer protection, are as follows: (a) To provide information and education to the public on the characteristics of the financial services sector, its services and products; (b) Asking financial service institutions to stop their activities if these activities have the potential to harm society; and (c) Other actions deemed necessary in accordance with the provisions of laws and regulations in the financial services sector. The impact of the enactment of Law Number 21 concerning the Financial Services Authority on banking customers is that the Financial Services Authority is able to carry out the banking supervisory function. Moreover, this has been mandated in Law Number 21 of 2011.

Rancangan Aplikasi Monitoring Maintenance Mesin Mini ATM

Monitoring maintenance of mini ATM machines at PT Bank Mandiri (Persero) Tbk Palembang Sudirman Area currently uses the minutes of handing over of Mini ATM machines which are recorded in Microsoft Excel, this could be the reason monitoring of maintenance for mini ATM machines has not gone well, such as in the case of officers having difficulty monitoring the progress of repairing Mini ATM machines, then from the agent's point of view complaints cannot always be responded to quickly, so the SLA for repairing Mini ATM machines has not been fulfilled. Based on these things the author wants to build a web-based application using the waterfall method, starting with data collection through observation and interviews, analysis of system requirements, design, code, testing, support, the hope is that this monitoring application is made so that all parties related to the maintenance process will get convenience in the process of monitoring customer complaints and fulfilling the Mini ATM Machine maintenance SLA

Financial inclusion in Egypt: the road ahead

PurposeThe literature review stated that financial inclusion (FI) influences economic growth through different channels. Hence, this paper aims to investigate the underlying process of FI in Egypt theoretically, and to derive some policy implications for promoting the process and achieving more improvement in different financial and economic aspects, that is basically through discussing the opinions of FI's main stockholders in Egypt.Design/methodology/approachThe analysis used secondary data from the Global Findex and FAS Database, namely, automated teller machines, outstanding deposits and loans with commercial banks, debit and credit cards ownership. The research particularly used scientific methods as method of deduction, methods of graphical and tabular representation of data, comparative analysis and synthesis of partial knowledge. The paper is also based on a descriptive approach in addition to in-depth interviews with the main stakeholders of the financial inclusion process in Egypt.FindingsThe analyzed results of interviews revealed that new FI vision should have a deep understanding of the financial lives of the poor and low-income groups, including how they acquire, manage and use their money. However, the impact is becoming more prominent for the efficiency of the banking system and hence economic growth rather a regulatory and sound institutional framework enhances it. This finding supported the fact that Egypt can design an appropriate FI strategy, but the main challenge is how to implement it with the required speed and outreach capacity, especially in underprivileged communities.Research limitations/implicationsThe result of this study has interesting implications for Egypt's ability to attain effective FI initiatives that promote sound financial choices and behavior which in turn help to stimulate financial and economic growth.Originality/valueThe study contributes to the literature by assessing the FI level in Egypt, its implications and how it should be enhanced for better performance and results in the future. It addresses the deep fact of this process through inclusive surveys and interviews that help in determining the road ahead.

Piloting a Novel Daily Living Skills Assessment in Autistic Adolescents and Young Adults.

There are a few ecologically valid measurements of Daily Living Skills (DLS)-a critical component of adaptive functioning (AF)-for autistic adolescents and young adults. This is particularly important given that DLS predict outcomes as autistic adolescents transition to adulthood. We pilot-tested the assessment section of two modules of the Computerized Functional Skills Assessment and Training program (CFSAT) in 25 autistic (n = 4 female) and 25 non-autistic (n = 6 female) adolescents and young adults to evaluate preliminary feasibility in an autistic sample. Tasks involved using an ATM and ticket-buying machine. We also assessed AF and DLS with a well-validated self-report questionnaire. We examined group differences in performance and relationships between performance on CFSAT and an existing measure of AF and DLS. We also conducted regression analyses to investigate the associations between age, IQ, executive functioning (EF), and CFSAT task performance. All but one autistic participant were able to complete the CFSAT tasks. Autistic participants made more errors, but did not take longer to complete the task, than non-autistic participants. Performance correlated strongly with self-reported AF generally and DLS specifically. The regression analyses revealed that task performance was associated with EF in the autistic group, but not the non-autistic group. These results provide preliminary support for the use of a new performance-based ecologically valid assessment of DLS in an autistic population. Two CFSAT modules were well-tolerated and detected differences in DLS ability. Strong correlations with an existing measure of AF suggest evidence of construct validity. The EF was associated with CFSAT task performance in autistic individuals. Such a tool could help identify individuals who would benefit from a DLS intervention.

ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI RENDAHNYA MINAT MAHASISWA MENJADI NASABAH BANK MINI SYARIAH (STUDI KASUS BANK MINI SYARIAH UINSA)

The background of this research is because there are many Islamic campuses, especially Uinsa campus students, who lack an understanding of Islamic sciences, especially knowledge, service, promotion in Islamic banking. The purpose of this study is to analyze the factors that influence the low interest of students to become customers of the Uinsa Syariah Mini Bank. The population used in this study were Uinsa students and female students with a total of 50 respondents. In conducting research the authors used two methods, namely quantitative methods and descriptive methods. In the quantitative method the authors use multiple linear regression formula. Meanwhile, in the descriptive method the author made direct observations at the research location. Regarding the results of research conducted by the authors, the factors of knowledge, service, promotion, location are factors that influence students' interest in becoming customers to become Uinsa's mini sharia bank. This statement is explained regarding the results of the questionnaire that the author uses and the results of the calculations that the author performs. Related to this, Bank Mini Syariah must have efforts that include increasing promotional and marketing activities and providing education related to BMS among students, as well as improving quality in the field of service.

Effectiveness of a self-reporting yes/no survey for dementia screening-trial in Fukui, Japan.

Background: Early intervention for dementia patients is extremely important for the prevention of dementia. However, so far, it is not clear as to what kind of screening will be useful for the early detection of dementia. Objective: We aimed to investigate the relationship between the results of a short self-reporting yes/no survey selected in Kihon Checklist, developed by the Japanese Ministry of Health, Labor and Welfare to identify older adults who are at risk of requiring support/care, and other original items developed by Dementia Prevention Team, Fukui, Japan, and Mini-Mental State Examination (MMSE) scores, and determine the diagnostic efficacy of the self-reporting yes/no survey. Methods: Self-reporting yes/no surveys were conducted for 87,687 individuals aged ≥65 years, living in Fukui, Japan, and did not have Long-Term Care Insurance, Japan. According to the survey results, selected individuals were advised to visit a local hospital to be assessed with MMSE. Results: Individuals who could not make a call by looking up phone numbers and manage their own deposits and savings at the bank or automatic teller machine (ATM) had an increased risk of low MMSE score (≤23; odds ratio: 2.74 [1.89-3.97]; 95% confidence interval: 2.12 [1.46-3.07]). Conclusions: Self-reporting yes/no survey could effectively screen for dementia. Not being able to make a call by looking up phone numbers and not being able to manage their own deposits and savings at the bank or ATM are signs of dementia.

The effect of banking channels and efficiency indicators on bank profitability

This article proposes two models to analyze profitability banking. Using panel data methodology it’s analized the relationship between operational efficiency indicators and banking access channels alternative to the branch with ROA and ROE. The main findings are that Net Operating Margin (MNO) has a direct relationship. Net noninterest Margin (MNNI) and Asset Utilization (RA) have a negative impact on ROA. Regarding access channels, Automatic Teller Machines (ATMs) have a positive, albeit weak, impact. Point of Sale Terminals (POS) are significant but in reverse. As for ROE, MNO and MNNI are related in the same sense as ROA. The Capital Multiplier (MC) presents a negative relationship. Mobile Banking (NBM) and POS show a significant inverse relationship, while ATM is direct.

A Multi-objective Cash-in-transit Pollution-location-routing Problem Based on Urban Traffic Conditions

Cash transfer from the central treasury to the bank branches and automated teller machines (ATMs) all over the city is one of the vital processes in a banking system. There are multiple factors (e.g., location of the treasury, transportation fleet, geographic distribution of the branches and ATMs, the demand for cash, customer satisfaction, and traffic that influence the efficiency of the cash transfer). Moreover, environmental issues, and in particular the issue of greenhouse gas (GHG) emissions are given weight. In this paper, a new mathematical model for a location-routing problem with transport vehicles in the banking system is developed based on urban traffic in such a way that three objectives of decreasing greenhouse emissions, reducing location and routing costs, and increasing customer satisfaction are taken into consideration simultaneously. Furthermore, a new multi-objective genetic algorithm hybridized with a PROMETHEE method, namely the multi-objective genetic-PROMETHEE algorithm (MOGPA), is developed to tackle the proposed model. The efficiency of the proposed algorithm is examined by comparing it with the non-dominated sorting genetic algorithm (NSGA-II) and multi-objective imperialist competitive algorithm (MOICA) for the real-case issue of Saman Bank. Because management assumptions are considered in the preference functions of the proposed algorithm, the results show that the solutions of the proposed algorithm are more efficient and closer to reality.

Operational Services of Automated Teller Machines (ATMs) and Market Performance of Money Deposit Banks in River State

Technologies affect the trend of an economy and its competence for sustainable development. Generally, this study examines the effect of service rate on market development in the money deposit banks in River State. Specifically, the study investigates how service charge affects the profitability of money deposit banks in River State. Data were collected from selected ATM users at high density urban centres of Obio/Akpor, Khana, Ogba-Egbema-Ndoni, Abua-Oduai, Etche, Degema, Okirika, Gokana, Khana and Ahoadain River State. The data generated relates to the Operational Services of Automated Teller Machines (ATMs) on Market Performance of Money Deposit Banks in River State, Nigerian through observation and administered questionnaires which were analyzed using SPSS (Statistical Package for Social Sciences) version 25.0. Descriptive and inferential statistics have been used to discuss the findings of the study which explains that service rate will increase market development of banks in River State and the result presented shows that service rate had a positive relationship with market development which its relationship was statistically significant at p = .000 [R = .277, p <.05]. This indicates that service rate and market development move in the same direction, that as service rate increases, market development also increases. The model R2 (coefficient of determination) was 0.071 indicates that service rate explained 7.2% of the variance observed in market development.

The Effectiveness of the Clarke & Wright Savings Algorithm in Determining Logistics Distribution Routes (case study PT.XYZ)

A good logistics system is one factor that affects the smooth running of company activities. Currently, transportation costs account for about two-thirds of total logistics costs, so to increase efficiency, companies try to maximize the use of transportation equipment and personnel by determining the optimal distribution route. Route optimization can be done using the Vehicle Routing Problem and the Clarke- Wright Method. PT. XYZ is a company engaged in maintaining ATM machines (Automated Teller Machines). The form of this activity can be in the form of installing air conditioners, TVs and repairing ATM machines. This company faces problems in the logistics section, where the installation target is often not achieved from the specified target. This is because the distance from one point to another is coupled with the congestion level in big cities, so this causes the company to pay large operational costs. Therefore, a distribution route is needed to save time and distribution costs. This study uses the Clarke and Wright Savings Algorithm to solve the problems faced by companies. The results showed that after using the Clarke and Wright Savings Algorithm, the total distance and shipping costs were reduced by saving 97.9 Km of distance and saving costs.

Board Structure and Financial Technology in Banks: Gulf Countries

This study examines the impact of board composition on the financial technology of banks listed on the stock exchanges of the Gulf Cooperation Council (GCC) countries. The study focuses on the size of the board, the independent members, the number of board meetings, and their impact on mobile banking, automated teller machines, point-of-sale terminals, and Mada Atheer, which are used as proxies for financial technology. In addition to the Ordinary Least Squares (OLS) method, the study uses the Generalized Method of Moments (GMM) system to control the endogeneity and heteroscedasticity issues. The sample consists of all banks listed in the GCC over eleven years from 2010 to 2020. The study found that the size of the board, the independent directors, and the number of board meetings are all positively and significantly associated with banks' financial technology. Regarding the financial characteristics of banks, the study found that banks' age and financial performance are positively and significantly associated with financial technology, while financial leverage is negatively related to financial technology. The findings of this study have implications for boards of directors of banks, which should continue to invest in banks' financial technology to improve their profitability and competitiveness. KEYWORDS Banking sector, board composition, corporate governance, financial leverage, financial performance, fintech

Determinants of continuance intention to use Automated Teller Machines in a Developing Country. Does the moderating effect of ATM use frequency matter

Determinants of continuance intention to use Automated Teller Machines in a Developing Country. Does the moderating effect of ATM use frequency matter

Using trigonometric seasonal models in forecasting the size of withdrawals from automated teller machines

Using trigonometric seasonal models in forecasting the size of withdrawals from automated teller machines

The impact of digital financial technologies on the development of entrepreneurship: Evidence from commercial banks in the emerging markets

This research aims to highlight digital financial technology, which has become the focus of attention for all economic and banking institutions in general (Shmuratko & Sheludko, 2021). Due to rising competition, client awareness, and the need for various services, many banks have switched to electronic transactions. And advanced financial services, banks no longer focus on their centuries-old activities (Alrawashdeh et al., 2022). Instead, it moved beyond employing financial technology and fostering international cooperation and information sharing to suit customers’ demands, such as automated teller machines (ATMs), smart cards, online payments, and cash transfers. Data were processed using statistical techniques (SPSS). The results of the statistical analysis of the data collected through the questionnaire tool prepared for this purpose showed an impact of financial technology on the dimensions of entrepreneurship. A random sample of 300 bank managers and commercial bank employees who were in direct contact with customers was selected, and it shows that there is an impact of the independent dimension of digital financial technology on the dimensions of entrepreneurship (initiative, risk tolerance, innovation, investment or acquisition of opportunities) in the research sample banks.

Access to Finance and Human Development in Sub-Saharan Africa

The study examines the relationship between access to finance and human development in Sub-Saharan Africa. The study used a panel data covering the period 2004–2021and employed the two-step system Generalized Method of Moments for the analysis of the data. The indicators of financial access used in the study are number of bank branches, commercial bank private sector credits and number of automatic teller machines (ATM) per. The study found that commercial bank private sector credits and number of number of automatic teller machines per 1000 adults have a positive and significant relationship with human development index in Sub-Saharan Africa. Base on the findings, the study recommends that the government of various Sub-Saharan African countries should intensify efforts to increase the access to financial services for the poor and low income group. This include reducing the costs and charges on credits for the low income earners and building more bank agents and automatic teller machines that will provide financial services to the populace especially the unbanked. The findings of the study lead to the conclusion that most Sub-Saharan African countries need to do more to boost access to finance for the unbanked and low income earners.