Augmented Artifacts Research Articles

Feelings Elicited by Auditory Feedback from a Computationally Augmented Artifact: The Flops

This paper reports on emotions felt by users manipulating a computationally and acoustically augmented artifact. Prior studies have highlighted systematic relationships between acoustic features and emotions felt when individuals are passively listening to sounds. However, during interaction with real or computationally augmented artifacts, acoustic feedback results from users' active manipulation of the artifact. In such a setting, both sound and manipulation can contribute to the emotions that are elicited. We report on a set of experimental studies that examined the respective roles of sound and manipulation in eliciting emotions from users. The results show that, while the difficulty of the manipulation task predominated, the acoustical qualities of the sounds also influenced the feelings reported by participants. When the sounds were embedded in an interface, their pleasantness primarily influenced the valence of the users' feelings. However, the results also suggested that pleasant sounds made the task slightly easier, and left the users feeling more in control. The results of these studies provide guidelines for the measurement and design of affective aspects of sound in computationally augmented artifacts and interfaces.

Affording Mechanisms: An Integrated View of Coordination and Knowledge Management

In this paper we question the separation between technologies that support information and handle the ordered flow of work and technologies that support knowledge management. On the basis of observational studies and initiatives of participatory prototype design that we performed in the hospital domain and other cooperative work settings, the paper proposes a unified view of these high-level functionalities through the notion of Affording Mechanism. In order to clarify the implications for design, the paper discusses the relationships between knowledge and representations; the role of artifacts that are used in activities where knowledge is allegedly "produced, shared and consumed"; and finally the notion of affordance and its dynamics. In very general terms, an AM consists of an artifact and of dynamic relationships between the context of use and the artifact's affordances, expressed in terms of simple if-then constructs. The affordances conveyed through and by the artifact are modulated in order to evoke a "positive" reaction in the actors who use these augmented artifacts and to support knowledgeable behaviors apt to the situation. Moreover, the paper illustrates a prototypical technology through examples derived from the studies mentioned above, and discusses the kind of support this application provides in the light of an unusual interpretation of what it might mean to "manage" knowledge through computer-based technology.