Asynchronous Focus Groups Research Articles

The use of Facebook for virtual asynchronous focus groups in qualitative research

The Internet and the development of more user-engaging applications have opened a whole new world for researchers as a means of recruitment and data collection source. This paper describes the methodological approach of a research study that explored the experiences of Australian military spouses who packed up their family and home to accompany their spouse on an overseas posting. The study used Facebook as a recruitment tool and then as a data source through the conduct of an asynchronous virtual focus group. This paper outlines the advantages and disadvantages of this unique data source as a means of capturing the voices of a hard-to-reach population.

“The international schools are not so international after all”: The educational experiences of Third Culture Kids

One of the significant adaptations needed by children of high-mobility families when moving to a new country is adjustment to the education system. This exploratory study reports on the lived experiences and opinions from three cohorts of adult Third Culture Kids (TCK) during their primary and secondary education (N = 33). We explored the school experiences of TCK over the past four decades in view of the rising number of international schools worldwide to meet the demands of internationally mobile families. Field texts were collected using online Facebook asynchronous focus groups, and the narrative analysis revealed the challenges TCK faced regarding accessibility, the introduction of new curricula, and the language of instruction at international schools. For the most part these changes have been made in support of TCK's education experience after repatriation. However, the changing profiles of school-going students in international schools in the 21st century have seemingly made the international schools not as international as before. We discuss this theme and the challenges young TCK might face attending an international school and adjusting to a new environment after every move, as well as the implications of this study for parents of TCK and school psychologists assisting this unique school-going population worldwide.

Self-Consent for HIV Prevention Research Involving Sexual and Gender Minority Youth: Reducing Barriers Through Evidence-Based Ethics.

This project examined the attitudes of sexual and gender minority youth (SGMY) toward guardian permission for a pre-exposure prophylaxis (PrEP) adherence trial and their preparedness to provide informed, rational, and voluntary self-consent. Sixty sexually active SGMY (ages 14-17) participated in online survey and asynchronous focus group questions after watching a video describing a PrEP adherence study. Youth responses highlighted guardian permission as a significant barrier to research participation, especially for those not "out" to families. Youth demonstrated understanding of research benefits, medical side effects, confidentiality risks, and random assignment and felt comfortable asking questions and declining participation. Reasoning about participation indicated consideration of health risks and benefits, personal sexual behavior, ability to take pills every day, logistics, and post-trial access to PrEP. Results demonstrate youth's ability to self-consent to age- and population-appropriate procedures, and underscore the value of empirical studies for informing institutional review board (IRB) protections of SGMY research participants.

Online Facebook Focus Group Research of Hard-to-Reach Participants

Conducting discovery-oriented qualitative research about the life experiences of hard-to-reach individuals posed several challenges for recruiting participants and collecting rich textual data. In a study pertaining the experiences of Third Culture Kids (TCKs), we explored the benefits of the social media, such as Facebook as a platform to collect data. TCKs are individuals who define their sense of belonging to the third culture trailing their parents moving across borders during their developmental years. Adult TCKs live in many different countries, and accessing and interviewing respondents could be a difficult and costly endeavor. In this article, the authors share their experience conducting online, asynchronous focus groups using a Facebook platform. We reflect upon the process of setting up a secret Facebook focus group for research purposes, recruiting participants, rapport building between facilitator and participants, monitoring and keeping track of participants’ responses, and the dynamics emerging within an online focus group. We also discuss the novelty, limitations, and benefits of the Facebook focus group as an emerging mode for collecting qualitative data from hard-to-reach participants.

Exploring Winter Community Participation Among Wheelchair Users: An Online Focus Group

ABSTRACTThe aim of this qualitative study was to gain an understanding of what people who use wheeled mobility devices (WMDs; e.g., manual and power wheelchairs, and scooters) identify as environmental barriers to community participation in cold weather climates, and to explore recommendations to overcome environmental barriers to community participation. Researchers conducted an online asynchronous focus group that spanned seven days, with eight individuals who use WMDs. Each day, participants were asked to respond to a moderator-provided question, and to engage with one another around the topic area. The researchers analyzed the verbatim data using an inductive content-analysis approach. Four categories emerged from the data: (1) winter barriers to community participation; (2) life resumes in spring and summer; (3) change requires awareness, education, and advocacy; and (4) winter participation is a right. Participants confirmed that it is a collective responsibility to ensure that WMD users are able to participate in the community throughout the seasons.

Considerations for and Lessons Learned from Online, Synchronous Focus Groups

New technologies continue to push the boundaries of collaboration, bringing together geographically dispersed people into a single, virtual space. Combined with budget pressures, the availability of high-speed Internet and online communication platforms encourage opportunities to use virtual focus groups. Virtual, or online, focus groups may be either asynchronous or synchronous (Mann and Stewart 2001). In asynchronous focus groups, participants access a site to answer moderator-posed questions or respond to other participants’ comments. Participants in synchronous focus groups interact with the moderator and each other “live.” Despite conditions favoring their use, comparatively little literature exists on using online focus groups for social science research, particularly webinar-type synchronous focus groups. Mayer and colleagues (2006a; 2006b) conducted five such groups with caregivers and providers of pediatric patients and found that participants in the chat-based groups were able to share their experiences and express emotions by using emoticons available in the conferencing system. Participants’ comfort with the messaging technology varied, and some required assistance with technical problems such as logging on or using the software. Underhill and Olmsted (2003) compared transcripts from face-to-face focus groups and chat-based, online focus groups and found no significant differences in participation rates, the number of unique ideas generated, the total number of relevant comments, or participant satisfaction. However, more off-topic comments were generated in the online groups. What literature exists on this topic originated nearly a decade ago, and technological innovations affecting this data collection method evolve rapidly. In this paper, we draw from our experiences on two recent studies to describe considerations for using online, synchronous focus groups as well as lessons learned from implementing them.

A mixed-methods study of condom use and decision making among adolescent gay and bisexual males.

Young men who have sex with men have the highest rates of new HIV infections in the U.S., but they have been understudied relative to other populations. As a formative step for the development of a text messaging HIV prevention intervention, this mixed methods study aimed to understand how adolescent gay and bisexual males (AGBM) make decisions about condom use and factors that may differ based on age, sexual experience, and rural versus urban residency. Four online, asynchronous focus groups were conducted with 75 14-18 year old AGBM across the U.S. Qualitative analyses uncovered themes related to relationship influences on condom use (e.g. marriage, trust), access issues, and attitudes and experiences that both encouraged as well as discouraged condom use. Mixed methods analyses explored differences between groups in endorsement of themes. For example, younger and sexually experienced participants were more likely to report the cost of condoms was prohibitive and sexually experienced and rural youth were more likely to describe being influenced by emotional aspects of the relationship. These data highlight both opportunities for as well as the importance of tailoring HIV prevention programs for sub-groups of AGBM.

Formative Research on MySpace: Online Methods to Engage Hard-to-Reach Populations

The Internet, particularly online social networks, can be an effective and culturally relevant communications channel to engage hard-to-reach populations with HIV prevention interventions. This article describes the process of conducting formative research on a popular social networking site, MySpace, in an effort to involve youth of color in design of programmatic content and formats for an Internet intervention. We discovered that asynchronous focus groups worked well to engage hard-to-reach populations. The synchronous groups allowed maximum participation and easy transcription for analysis. The authors found that using a social networking site to conduct formative research was useful to guide the development of a social networking intervention for youth of color. Researchers need to be flexible in adapting their research methods and interventions to the context of online social networking sites to most effectively engage hard-to-reach populations.

Developing youth‐friendly online counselling services in the United Kingdom: A small scale investigation into the views of practitioners

AbstractThis study focused upon the development of online counselling services for young people in the UK. It used online forums to host an asynchronous focus group with the intention of bringing together the views of a small sample of counsellors and counsellors in training regarding the subject matter. The focus group lasted a one‐month period and initiated 10 threads of discussion and received 41 message postings. These dialogues were analysed using a Grounded Theory approach. Findings suggested that although there is a great potential for offering therapy in this medium, services need to be appropriately regulated and good practice promoted. Issues around where the parameters of regulation should lie are discussed and recommendations for the minimum requirements of training or experience that counsellors working in this field should possess are made.